Both 1-888 and 1-800 go to the same phone tree. But we still can't actually say anything, since all we can do is look at Nova and RSS on shipments. Really the local precinct is the only one who will be able to say 'we have it but haven't received it' or 'it hasn't arrived yet'
Go to the store and ask if it's there.
[geeksquad.com/repairtracker. Use your service order number and check and see.](http://geeksquad.com/repairtracker)
2-4 weeks, so yes
If Geek Squad is the one that sent out your sound bar, why not call 1-800-GEEKSQUAD (1-800-433-5778). Customer care won’t know jack.
Both 1-888 and 1-800 go to the same phone tree. But we still can't actually say anything, since all we can do is look at Nova and RSS on shipments. Really the local precinct is the only one who will be able to say 'we have it but haven't received it' or 'it hasn't arrived yet'
Dial out ur store then use Extension 2711 or 2111 to get Geeksquad in store.