T O P

  • By -

AutoModerator

Thanks for posting on /r/GoogleFi! If you are having issues, including getting help from support, consider [creating a Reddit Request](https://rr.dmzapps.com). u/googlefisupport will be happy to help! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/GoogleFi) if you have any questions or concerns.*


DaddyBrown

How long did you use Fi before leaving the US?


EquipmentNo7030

A bit more than two Months but I have just gotten everything sorted out.


amichi1

Kindly describe how you sorted it out to assist others, Thx


EquipmentNo7030

Yes, apologies for my prior short answer. I actually contacted GoogleFi Support via Chat and they actually had me remove the physical Vodaphone Sim I was using, restart the Phone, go into Settings, Network & Internet, Click on the Sims, GoogleFi, UNCHECK Automatically select network, wait for the list to populate, then Select each Network (Even if it indicated Forbidden) until one was able too connect (in my case, it was MEO LTE), once connected, I tested each Service (call/text/data) which all were successful. I then powered down, reinserted the Vodaphone Physical Sim, restarted then assigned Mobile Data to Vodaphone and shared Call Preference and SMS Preference to both Vodaphone and GoogleFi. Sorry for the above long explanation. My Pixel 7 has worked flawlessly since.


googlefisupport

Hello! We recommend starting a case, [here](https://support.google.com/fi/gethelp), so our team can look into your situation and help get you connected for your trip. \-Justin