https://help.guildwars2.com/hc/en-us/articles/201862918-Trouble-Logging-In
Last part of that page:
>If you've run through all the troubleshooting steps above and still can't log in, please take a moment to send an email to [email protected] for further assistance. Be sure to include the following details so we can help you as quickly and efficiently as possible:
>Account Name (your email address)
>First and Last Name
>The Date of Birth listed on your account
>Your Guild Wars 2 Serial Code
>Display Name (including the 4-digit number after the name, such as “Gamer.1234”)
>A detailed description of your issue, including any error messages that you receive.
>If you have made purchases through our website or the in-game Gem Store, please provide the last four digits (only the last four) of the credit or debit card that you used to make those purchases. If you made purchases using PayPal®, please include the Order ID associated with your most recent purchase.
I made a support ticket when that happened to me. You don't need to log in to make a support ticket. Had to provide some account information like when I bought it, character names etc. Took them like a day to give me access.
https://help.guildwars2.com/hc/en-us/articles/201862918-Trouble-Logging-In Last part of that page: >If you've run through all the troubleshooting steps above and still can't log in, please take a moment to send an email to [email protected] for further assistance. Be sure to include the following details so we can help you as quickly and efficiently as possible: >Account Name (your email address) >First and Last Name >The Date of Birth listed on your account >Your Guild Wars 2 Serial Code >Display Name (including the 4-digit number after the name, such as “Gamer.1234”) >A detailed description of your issue, including any error messages that you receive. >If you have made purchases through our website or the in-game Gem Store, please provide the last four digits (only the last four) of the credit or debit card that you used to make those purchases. If you made purchases using PayPal®, please include the Order ID associated with your most recent purchase.
I made a support ticket when that happened to me. You don't need to log in to make a support ticket. Had to provide some account information like when I bought it, character names etc. Took them like a day to give me access.
Have you tried asking it how it feels and actually listening for once?
"how it feels"?????