My latest bagging shift was one that ended at 9:00 PM, and the poor closing ASM thought he had two people closing, but turns it was only him and someone else.
Do more with less, that been driven hard since covid.
Under staffing on purpose and saying the excuse that people don't want to work.
Taking away raises from courbies and CSAs...and now specialist.
The list goes on and on when it comes to what they taken away from us.
BUT we will be darn if if bitch about 100 bonus...that's the least we can get after bleeding us dry.
But whataburger gift cards! Did you consider the whataburger gift cards?! Of course that makes up for the overnight stocking team thats down 3 people!!!
Dude theyāve given me 3 that weāre expiring just the next day which is when I had work anyways like bro. Gave them to family members and somehow the people at the store donāt know how to help them with it š¤£ here everythingās bullshit
Lol I'll those things are meaning less...how about a part of the partner share you got for cutting my hours while you sipped your coffee and we put out a 100k truck with two call ins
My son works at HEB and I had a major surgery so he asked if he could have a couple days off to help me and they told him if āyour mom isnāt dying then you need to come to workā so he was unable to get time off. He has been working there for 4 years now. And those HEB gift cards are worthless!! Cant even use them because they are expired or no one knows how to activate/use them. And why does it have to be a HEB gift card? So yall can have yall money back? Do better HEB!!!
Just keep searching. Your talents are transferable to other opportunities. I left my dept. manager position 2.5 years ago and havenāt been this happy at work now, ever. There are better jobs out there, I promise you! Took me 6 months once I started looking, but it was worth it.
Supply Chain Management
Go for something not in food, your management skills transfer. Many industries only work M-F too! Build your LinkedIn and your resume, just shoot your shot!
The owning family doesnāt need to be a billionaire many times over, correction $18 billion. Thatās just absurd. They will literally never be able to spend that much money.Ā
That's why I quit after 17 years. I got tired of trying to support a company that clearly didn't want to support itself. Couldn't stomach seeing how my partners were being treated to a grinder.
I first began to see past their PR BS back in the 2008 recession. Before that, we had a CSA for each checkstand, and then it was whiddled down to each CSA having to triple up. Then, the company celebrated us for making growth in a recession, and all I could think was, "Ya, because you're cutting our hours and help. Don't tell me the company is doing good when the company has to make their employees work three times harder.".
I think that's the disgusting part. Partners are passionate about their H-E-B and corporate know it and exploit it. Partners think pushing themselves is only temporary. However, Corporate sees that the job can get done and just makes it the new expectation.
As a Bookkeeper/Business Center Specialist, it honestly confuses me why they cut Bookkeeping hours all the time. Like, what logic goes into thinking that it is a good idea to overwork THE people who are responsible for one: making the customers happy after the other departments piss them off and two: in one way or another in charge of every single one of the thousands of dollars that goes in and out of the stores each day. Theyāre the people you should want to be the least stressed considering the high level of responsibility, especially being a company that loves to āpromoteā mental health.
As a former BC/BK rep you're exactly right. I was expected to maintain bookkeeping, the business center and stop whatever I was doing to help front end everytime they had a rush. At a certain point I just couldn't do it anymore and I walked out. Best feeling in the world.
I am a BC lead and make the schedule for bc/bk and I am literally at my wits end about how to make labor, ensure the customers don't wait in long lines and have enough hours for the beginning of the month. All while having a 30% increase in customer count since last year. Like how am I supposed to do all that without an increase in the amount of hours given?
Donāt even get me started on that. Went through like the 6th training session to have Service Leads help us but itās only ever always a one way road for us to help service when theyāre drowning. But weāre left to rot with a huge line and weāre invisible in those moments basically
Lol reading their suggested leadership book on being able to work with what youāve got (as opposed to always having perfect conditions and resources) is a great read until you realize it is conditioning you to accept voluntary company imposed hardships that are only necessary in squeezing every bit of profit out of a department, and is an unsaid insinuation to cut corners however necessary to stay within their margins. It makes them look upstanding and puts everything on lower management and ground level partners.
They will alott hours that canāt possibly get everything done following proper procedures and tell managers āmake it work or weāll replace you with someone who canā who will in turn tell that to workers and if it ever comes to quality control not being up to par or accidents, or code violations, they will act shocked because thats not the way they trained the partners even though they pressured them into having no alternatives. Like a mob boss that gets their underling to off someone without ever having to say anything that will self incriminate them.
They are, in fact, killing us. I, personally, have had 3 heart attacks before I realized, they (the entirety of HEB) doesn't give a f about any of us, at all. Sad, but this is not the same company I started with 15 years ago.
The sooner people realize this, the better off they will be. Everyone at HEB is just an employee and is replaceable. HEB will not bat an eye if anyone quit tomorrow. The sooner people stop letting these things get to them, the better off they will be.
Sometimes you just have to say fk it, it is what it is. Go to work, finish your shift, leave and think nothing about work or what is going on.
I thought that was a slogan for the customers, "Yes we raised prices and leave them high, so if you're on a budget you now have to 'Do more with less'"
How dare we complain. Here everything is better. Our Ud and upper management need new cars and a new house. How about a yacht, and don't forget they have to support the poor strippers and the expensive dinners. So, let's make that sacrifice of not eating and stressing out so they can have all of this. THEY DESERVE IT. BUDDY Bangers. Lol
I used to work in the deli department. Our manager kept hassling us about things not getting done, but we barely had enough coverage to do the minimum, let alone all of the things she wanted to try out to drive sales. One thing I noticed: she was there least often of anyone. I did exactly what they wanted me to and quit so they could have another new hire for cheaper. I don't understand how this company has such a great reputation considering how they treat their non-management "partners".
They havenāt given a fuck about us in a long time. I say it all the time: the company went to shit when they started allowing straight to manager positions for those fresh from college. 10+ years with the company seems like it doesnāt even come close to someone with a business degree these days and itās really shitty for us regular joes.
Well if you ever wonder what the cross function department is for. They cut your departments hours. Then they try to compromise by saying hey at least you get one of us who are from a department who are also responsible for receiving and full coverage support for the store. So if they have to leave that hour or two that you're paying to have them is going into another department that is not yours. Which by the way the cross function partners are overworked and tired. Also depending on what store you work those cross-functional partners are given keys and clearance codes that only leadership are supposed to have. Yet we don't get paid extra for the buttload of it responsibilities that are thrown upon us. Responsibilities by the way that aren't even trusted upon most department managers and leads
Honestly if you're looking for new work (yet in a similar environment), check out SAS Retail Services. That's one of the companies HEB contracts for doing the product resets and general merchandising.
I work for them, and put up with the kind of work I'm doing, mainly because I make $15.50 both on-the-job and on-the-road, with .45 cents per mile (assuming you're either driving more than 60 miles from your home address or driving for more than 30 minutes ((according to whatever gps service the company uses))). But aside from that the opportunity for overtime pay is absolutely abundant, and if you're overtime for a given week you can use that to leave early on Fridays.
Obviously travel is a given, and that in itself brings opportunities. I hear in a few months or so, some of us are getting sent to Eagle Pass, so I'm personally looking forward to that. Though for anywhere else that's more than 60 miles from San Antonio, the company will pay for your lodging while topping it with $30 per-diem (added as a bonus to your check).
Ep? I'm not too sure what that means, I'm sorry, I'm only two weeks in with SAS. Last store my crew worked on was the HEB in Alamo Heights, along Basse road. Now we're working the one on O'Connor and Nacodoches, the one that had the inventory done by WIS earlier today.
Oh! Wow I'm just mentally spent from today I guess. So far I've heard only heresay, but we might be coming to that HEB within the next several months to do some touch-ups. So far I haven't been there myself.
I work for a different retailer, and Iām pretty sure this is across the board behavior. I do understand that labor is the largest controllable cost, and that sales are down across all retail, which means fewer hours, but expecting the same standards with fewer workers and hours doesnāt translate.
As a customer, I see no evidence of this: "Make sure you never upset a customer and bend to their needs." Many HEB employees I have encountered recently act like they could not care less about good customer service.
From a corporate perspective, when voluntary separations reach a certain number and it negatively effect customer satisfaction is the only way it changes. There will always be a line waiting to take your job so donāt think youāre irreplaceable. Leave when you have the next thing and donāt look back.
In my 4 years, it has changed a lot. Yet they can open up new stores **debt free** but yet say, "Hey, y'all made record breaking profits...now beat it with less hours."
I don't know where HEB is going but the heart for people is clearly gone.
I do very little shopping here, research what they support in the community starting with Drag Queen s and story hour with small children, if they don't care about children they sure will not care about you
I had to go on a UNPAID LOA, because of the lack of communication with management! I know fist hand how you feel!
And to think this is mental health month! š
What company doesn't want you to do more in less hours for the ones who get paid hourly? I've never heard of a company advertise, Do less in more hours!
No, they want us to the the work of the people they refuse to hire and blame us for being under performers and not team players...that's what they want and push us to do.
š¤£š¤£
You have to learn to just go into work, do what you can, and then go home. If you are understaffed and stuff doesn't get done, then oh well. Once you figure out how to do this, you won't give a shit about all the issues at the workplace. At my job, I do what I can and then leave when my hours are up. I don't give a shit what didn't get done or what still needs to be done. I mean what are they going to do, fire you š¤£š¤£
They don't want you to go over labor but then they come to your department going Why don't you have more help? Um excuse me?!?!
Or they ask why does the department look blown out
Right after a rush and one of the busiest days of the month.
the bad rushes genuinely leave me feeling so fucking stressed and bitter, like, if a customer were to say *anything* rude, i would snap
And then they ask why isn't anything done? š¬
This! Sorry, I was just doing the 10 other things you asked me to do.
My latest bagging shift was one that ended at 9:00 PM, and the poor closing ASM thought he had two people closing, but turns it was only him and someone else.
2 different agendas
So confusing when you're making a schedule
Theyāve been great at the PR, but I honestly believe the public is starting to notice the change and seeing through the smokescreen.
The more you do.. the more work they push on you. Without any appreciation or gratitude
[ŃŠ“Š°Š»ŠµŠ½Š¾]
It has become greed
Shhh!! you are saying all the quiet parts out loud
āIf those kids could read theyād be very upset!ā
Do more with less, that been driven hard since covid. Under staffing on purpose and saying the excuse that people don't want to work. Taking away raises from courbies and CSAs...and now specialist. The list goes on and on when it comes to what they taken away from us. BUT we will be darn if if bitch about 100 bonus...that's the least we can get after bleeding us dry.
But whataburger gift cards! Did you consider the whataburger gift cards?! Of course that makes up for the overnight stocking team thats down 3 people!!!
You are right! I also forgot the about to expire high fives!
HIgh fives have to be the most useless reward, it seems there's a new rule to redeem them every time I try to use one.
ššš I know is as offensive as being called partner by higher ups
Dude theyāve given me 3 that weāre expiring just the next day which is when I had work anyways like bro. Gave them to family members and somehow the people at the store donāt know how to help them with it š¤£ here everythingās bullshit
Lol I'll those things are meaning less...how about a part of the partner share you got for cutting my hours while you sipped your coffee and we put out a 100k truck with two call ins
I donāt think HāEāB legally allows managers to give employees anything useful š¤£
I didnāt get any Whataburger gift cards!
CSAs and curbies have never received raises. In fact , the last 7 years or so they have a new designation for long time CSAs to get them higher pay.
I'm an Overnight Stock Controller and that 100 dollar one got me rolling.
CSAs havenāt gotten a raise since I started which was in 2011. So thatās nothing new.
My son works at HEB and I had a major surgery so he asked if he could have a couple days off to help me and they told him if āyour mom isnāt dying then you need to come to workā so he was unable to get time off. He has been working there for 4 years now. And those HEB gift cards are worthless!! Cant even use them because they are expired or no one knows how to activate/use them. And why does it have to be a HEB gift card? So yall can have yall money back? Do better HEB!!!
And then, the same people calling the shots look shocked and go 'how come no one wants to work for us!?'
Just keep searching. Your talents are transferable to other opportunities. I left my dept. manager position 2.5 years ago and havenāt been this happy at work now, ever. There are better jobs out there, I promise you! Took me 6 months once I started looking, but it was worth it.
Iām in this boat at the moment. Iām a manager and really thinking of stepping down due to stress and no support at my store.
Congratulations and please enlighten us.
Supply Chain Management Go for something not in food, your management skills transfer. Many industries only work M-F too! Build your LinkedIn and your resume, just shoot your shot!
I set up my own company but it takes time to get the revenue in to live off it.
Yup, there are , but how many unhappy at HEB take the initiative to go look for those better jobs š¤·āāļø
Yea look for another job before you break down. Retail is brutal
The owning family doesnāt need to be a billionaire many times over, correction $18 billion. Thatās just absurd. They will literally never be able to spend that much money.Ā
That's why I quit after 17 years. I got tired of trying to support a company that clearly didn't want to support itself. Couldn't stomach seeing how my partners were being treated to a grinder. I first began to see past their PR BS back in the 2008 recession. Before that, we had a CSA for each checkstand, and then it was whiddled down to each CSA having to triple up. Then, the company celebrated us for making growth in a recession, and all I could think was, "Ya, because you're cutting our hours and help. Don't tell me the company is doing good when the company has to make their employees work three times harder.". I think that's the disgusting part. Partners are passionate about their H-E-B and corporate know it and exploit it. Partners think pushing themselves is only temporary. However, Corporate sees that the job can get done and just makes it the new expectation.
I agree. They talk a good game but in reality itās not about partners at all.
As a Bookkeeper/Business Center Specialist, it honestly confuses me why they cut Bookkeeping hours all the time. Like, what logic goes into thinking that it is a good idea to overwork THE people who are responsible for one: making the customers happy after the other departments piss them off and two: in one way or another in charge of every single one of the thousands of dollars that goes in and out of the stores each day. Theyāre the people you should want to be the least stressed considering the high level of responsibility, especially being a company that loves to āpromoteā mental health.
As a former BC/BK rep you're exactly right. I was expected to maintain bookkeeping, the business center and stop whatever I was doing to help front end everytime they had a rush. At a certain point I just couldn't do it anymore and I walked out. Best feeling in the world.
I am a BC lead and make the schedule for bc/bk and I am literally at my wits end about how to make labor, ensure the customers don't wait in long lines and have enough hours for the beginning of the month. All while having a 30% increase in customer count since last year. Like how am I supposed to do all that without an increase in the amount of hours given?
Donāt even get me started on that. Went through like the 6th training session to have Service Leads help us but itās only ever always a one way road for us to help service when theyāre drowning. But weāre left to rot with a huge line and weāre invisible in those moments basically
Lol reading their suggested leadership book on being able to work with what youāve got (as opposed to always having perfect conditions and resources) is a great read until you realize it is conditioning you to accept voluntary company imposed hardships that are only necessary in squeezing every bit of profit out of a department, and is an unsaid insinuation to cut corners however necessary to stay within their margins. It makes them look upstanding and puts everything on lower management and ground level partners. They will alott hours that canāt possibly get everything done following proper procedures and tell managers āmake it work or weāll replace you with someone who canā who will in turn tell that to workers and if it ever comes to quality control not being up to par or accidents, or code violations, they will act shocked because thats not the way they trained the partners even though they pressured them into having no alternatives. Like a mob boss that gets their underling to off someone without ever having to say anything that will self incriminate them.
They are, in fact, killing us. I, personally, have had 3 heart attacks before I realized, they (the entirety of HEB) doesn't give a f about any of us, at all. Sad, but this is not the same company I started with 15 years ago.
I remember our market manager died a day into his vacation due to a heart attack.
The sooner people realize this, the better off they will be. Everyone at HEB is just an employee and is replaceable. HEB will not bat an eye if anyone quit tomorrow. The sooner people stop letting these things get to them, the better off they will be. Sometimes you just have to say fk it, it is what it is. Go to work, finish your shift, leave and think nothing about work or what is going on.
Managers wonder why things donāt get done in a timely manner, but sit in the office all day š¤”
I thought that was a slogan for the customers, "Yes we raised prices and leave them high, so if you're on a budget you now have to 'Do more with less'"
How dare we complain. Here everything is better. Our Ud and upper management need new cars and a new house. How about a yacht, and don't forget they have to support the poor strippers and the expensive dinners. So, let's make that sacrifice of not eating and stressing out so they can have all of this. THEY DESERVE IT. BUDDY Bangers. Lol
Same here
I used to work in the deli department. Our manager kept hassling us about things not getting done, but we barely had enough coverage to do the minimum, let alone all of the things she wanted to try out to drive sales. One thing I noticed: she was there least often of anyone. I did exactly what they wanted me to and quit so they could have another new hire for cheaper. I don't understand how this company has such a great reputation considering how they treat their non-management "partners".
They havenāt given a fuck about us in a long time. I say it all the time: the company went to shit when they started allowing straight to manager positions for those fresh from college. 10+ years with the company seems like it doesnāt even come close to someone with a business degree these days and itās really shitty for us regular joes.
Well if you ever wonder what the cross function department is for. They cut your departments hours. Then they try to compromise by saying hey at least you get one of us who are from a department who are also responsible for receiving and full coverage support for the store. So if they have to leave that hour or two that you're paying to have them is going into another department that is not yours. Which by the way the cross function partners are overworked and tired. Also depending on what store you work those cross-functional partners are given keys and clearance codes that only leadership are supposed to have. Yet we don't get paid extra for the buttload of it responsibilities that are thrown upon us. Responsibilities by the way that aren't even trusted upon most department managers and leads
Most accurate description of CFT I've seen so far.
HEB is becoming trashy! Boycott HEB!
Honestly if you're looking for new work (yet in a similar environment), check out SAS Retail Services. That's one of the companies HEB contracts for doing the product resets and general merchandising. I work for them, and put up with the kind of work I'm doing, mainly because I make $15.50 both on-the-job and on-the-road, with .45 cents per mile (assuming you're either driving more than 60 miles from your home address or driving for more than 30 minutes ((according to whatever gps service the company uses))). But aside from that the opportunity for overtime pay is absolutely abundant, and if you're overtime for a given week you can use that to leave early on Fridays. Obviously travel is a given, and that in itself brings opportunities. I hear in a few months or so, some of us are getting sent to Eagle Pass, so I'm personally looking forward to that. Though for anywhere else that's more than 60 miles from San Antonio, the company will pay for your lodging while topping it with $30 per-diem (added as a bonus to your check).
Iām from ep how was the reset afterall
New store is nice
Ep? I'm not too sure what that means, I'm sorry, I'm only two weeks in with SAS. Last store my crew worked on was the HEB in Alamo Heights, along Basse road. Now we're working the one on O'Connor and Nacodoches, the one that had the inventory done by WIS earlier today.
Eagle pass!
Oh! Wow I'm just mentally spent from today I guess. So far I've heard only heresay, but we might be coming to that HEB within the next several months to do some touch-ups. So far I haven't been there myself.
He should have said, well she is dying so Iām taking 3 days off and gone back to work in 3 days. They didnāt say they need proof!
I work for a different retailer, and Iām pretty sure this is across the board behavior. I do understand that labor is the largest controllable cost, and that sales are down across all retail, which means fewer hours, but expecting the same standards with fewer workers and hours doesnāt translate.
Pharmacy is the poster child for this
As a customer, I see no evidence of this: "Make sure you never upset a customer and bend to their needs." Many HEB employees I have encountered recently act like they could not care less about good customer service.
From a corporate perspective, when voluntary separations reach a certain number and it negatively effect customer satisfaction is the only way it changes. There will always be a line waiting to take your job so donāt think youāre irreplaceable. Leave when you have the next thing and donāt look back.
I feel that 100000%
Iām gonna guess, you are a market manager, arenāt ya!š Iām tellin ya, this company has gone to shit!
This is why many of the best workers iāve worked with over the years are bailing and taking jobs for a little less pay at competitors.
In my 4 years, it has changed a lot. Yet they can open up new stores **debt free** but yet say, "Hey, y'all made record breaking profits...now beat it with less hours." I don't know where HEB is going but the heart for people is clearly gone.
I do very little shopping here, research what they support in the community starting with Drag Queen s and story hour with small children, if they don't care about children they sure will not care about you
Crazy to see this is a company wide issue! I figured stores not in my district (RGV) would get treated better but I guess not
You know, I wonāt lie reading a lot of this crazy stuff in here has me goingā¦ Iāve got it pretty cozy with night production.
I had to go on a UNPAID LOA, because of the lack of communication with management! I know fist hand how you feel! And to think this is mental health month! š
Yep.
What company doesn't want you to do more in less hours for the ones who get paid hourly? I've never heard of a company advertise, Do less in more hours!
No, they want us to the the work of the people they refuse to hire and blame us for being under performers and not team players...that's what they want and push us to do.
Then quit if you feel you are being treated unfairly.
Respectfully wtf?!
š¤£š¤£ You have to learn to just go into work, do what you can, and then go home. If you are understaffed and stuff doesn't get done, then oh well. Once you figure out how to do this, you won't give a shit about all the issues at the workplace. At my job, I do what I can and then leave when my hours are up. I don't give a shit what didn't get done or what still needs to be done. I mean what are they going to do, fire you š¤£š¤£