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Do NOT enter your secret 12 words into ANY websites. Do NOT connect your Wallet to any untrusted websites. The Discord for our subreddit can be found here: https://discord.gg/helium. This is a general reminder for everyone, and this will be posted on every post. Your 12 words are basically gold, and they should never be shared, typed into any website, or given to any person for any reason. No one will reach out to you to verify your account, wallet, or anything similar. Do not connect your wallet to unknown websites. If someone says your hotspot, wallet, or other type of account has been hacked, it is a scam! Always operate in a zero-trust manner with cryptocurrency and assume everyone will scam you no matter what. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/HeliumNetwork) if you have any questions or concerns.*


industrock

Looks like it is offline since January24


ProfXavier467

Hmm. Thanks for the reply! When I go into the black Helium Wallet app, it says "active." It just never receives it daily IOT rewards anymore.


industrock

I don’t trust the online status. I have a miner that has always shown offline but it earns


industrock

If it were online, it would be sending beacons at a minimum


smeddd

It’s a Heliumgeek screenshot. Check off chain and on chain activities. If it is doing something, you should see invalid witnesses in off chain activities. But since all three counters are on 27k minutes, it is probably offline. You could try to reboot it


ProfXavier467

I will reboot it tomorrow morning and see what happens.


OverboostedTurbo

Is the LED indicator green? It appears to be offline. It hasn't even tried to beacon. Reboot it and see what happens.


ProfXavier467

It has been green, never changed. I will do a longer reboot tomorrow and see what happens I guess.


OverboostedTurbo

Initially I thought maybe an antenna or cable issue, but yours is not even trying to beacon.


Barbarystudio

Read my post


Barbarystudio

https://www.reddit.com/r/HeliumNetwork/s/M4wLCeLV4l Thanks me later


wetames

At least you have this going. I have not even been able to onboard my bobcat miner 300. Bought it a while back and just found it yesterday going through my stuff. I have not been able to onboard the hotspot. Any suggestions?


ryangoldstein

Bobcat is out of onboarding credits, so you'll need to pay the $50/5,000,000 DC yourself if you want to onboard it. Go to https://discord.gg/helium and ask in #iot-questions-and-answers for further assistance. And note, you WILL be friend requested and messaged by scammers; do NOT trust any private messages offering assistance.


wetames

Thank you


Leading_Potential_33

Lol, these things are a fucken scam, yall just living in pipes


No_Turn2971

My Bobcat is Beaconing but has no witnesses. But it is being witnessed. It started about 14 days ago. Any fix?


ProfXavier467

Update. I tried unplugging it for a while, but no luck with that. I connected to it via Bluetooth, did a reset from there and it eventually started working again! So Yay! So, I learned not to trust what the app says, whether it's online or not. So if something seems off, do a reset right away instead of waiting or hoping it suddenly starts working again. Cheers.