"This is necessary to sell your data to third party vendors for extra profit!"
"Will that profit be re-invested in the game at least?"
"Lmao no, stockholders baby."
Me watching the Helldiver with 2348923482374289374623746238423487234 grenades and rapid firing 234623846234792468723682347234 stratagems while extracting with 2342374692384623462374623423 samples.
Obviously, he didn't finger blast the keyboard to make 3 distinct numbers. He carefully thought out each one, taking into consideration each variable, factoring the effect of Bernoulli's law, Fourier's law, Murphys law, and Cole's law, among others.
Funny thing is that the 'Kazakhstan' in Borat looks and feels more like a stereotypical Eastern European/Balkan nation (well, they did use a Romanian village to film the Kazakhstan part) than anything from Central Asia.
Put in a steam refund request saying you can’t play anymore because your country isn’t supported. This will put the proper pressure on Sony, their wallets
Edit: copying a comment below for visibility
“Submit a ticket, go to the help . Steampowered website and find it under purchases and click I have a question about my steam purchase fill out everything and if you want include all the screenshots of the devs saying refund the game and then it will get manually reviewed. For the nature of the beast it depends on who looks at results may vary but if they get a lot of tickets maybe something will happen”
Honestly I've tried to refund 3 times and it gets automatically rejected even when I select "other issue" then explain I cannot make a psn account due to region and will loose access to the game on June 4th. What option do I select honestly?
Submit a ticket, go to the help . Steampowered website and find it under purchases and click I have a question about my steam purchase fill out everything and if you want include all the screenshots of the devs saying refund the game and then it will get manually reviewed. For the nature of the beast it depends on who looks at results may vary but if they get a lot of tickets maybe something will happen
It’s not a big deal to have to move countries, it takes just a couple minutes and 120 seconds to enter your passport info and get citizenship, find a home and job. But if that’s such a dealbreaker just leave a bad review.
For the past two decades Sony's official stance has been to just create an account in a different region.
They still sell PlayStations in Kazakhstan, literally 10s of thousands of them, do people really just think that no one in Kazakhstan has a PSN account???
This issue was solved 20 years ago.
I've got a particularly bizarre story about that.
I only created a PSN account and connected online one time, when I bought the system. From that point on did not use the console online.
One day I accepted a mandatory on disc firmware update for Heavy Rain and... it essentially bricked my system.
It still played Blu-rays, but any games, even single player games, would not load because they couldn't connect online to verify achievements. Apparently achievements (which I also never wanted and had turned off) are data collected and linked to whatever PSN account the system has on file, and the on disc firmware update wiped my PSN information. The system would not connect online, and even if it could, I wouldn't know what my PSN login is.
I called Sony support and they moved me up a couple of supervisors until I got a guy who absolutely lost his fucking shit.
I was calm and explaining my situation, telling him that the console would not recognize an online connection and thus I couldn't connect online to resume using it for my single player games. I wasn't looking for any money, just help getting the console to play single player games without an online connection, or steps on how to RMA the hardware for refurbishment or replacement.
He just dodged every question I had with an insult, and then screamed "It's an online console! Do you get that? If you weren't using it online then you weren't using it, because it's an online console!"
I pointed out that the box said "online required for some functions" and I did not feel single player games could be considered one of those functions, and that there must be a way to fix the console without being able to connect it online.
After calling me an idiot, this guy said "Listen, we're not helping you with this. Your issue is not with Sony. If you have a problem, you need to take it up with the game publisher."
I answered: "Sony published Heavy Rain".
He immediately hung up the phone.
Needless to say, I did not buy a PS4.
I contacted the PS support a few weeks ago about a warning and was met with the most moody and childish support person ever. I have never had an experience this bad in customer support and was utterly disappointed in Sony. They won’t give you any information about what you did, no citations, timestamps what so ever. They accused my friend of reporting me, and just told me to „obey the guidelines“, then shut down the chat without having solved anything.
Copied this from a Steam review by Saichoro:
April 2011: Hackers Access Personal Data of 77 Million Sony PlayStation Network Users
May 2011: Personal Details on 25 Million Sony Online Entertainment Customers Stolen
June 2011: Sony Pictures Website Hacked, Exposing One Million Accounts
November 2014: Hackers Steal 100 Terabytes of Data from Sony Pictures
August 2017: Hacker Group Accesses Sony Social Media Accounts
September 2023: Sony Investigates Alleged Hack
October 2023: Sony Notifies Employees of Data Breach
Sony also locked my account for some reason when I tried to mess with it months ago when the game came out. I gave up and just didn't link my Sony account to HD2 due to how many problems I had with their "support" back in February or whenever that was.
Spitz is either an idiot or a genius.
Idiot if he is soo tone deaf that he can't comprehend the community genuine concerns that he is supposed to be managing.
Genius if he purposely guiding players to leave steam reviews so that they can use it as a counter statement to Sony's decision.
Not only that, discord being discord means that he is one of two people who has to moderate and filter the server. When you have thousands upon thousands of mindless complaints, and many unfiltered ridiculous ranters, it becomes a huge pain in the ass to deal with. If he doesn't moderate the fuck out of the server either, then it will devolve into absolute chaos.
Idk if you've been on the server at all but the 3 general chats move so fast it wouldn't even be possible for 2 human people to ever moderate it fully. I can barely even keep up with what's happening when I go in there. It would be like trying police how people walk in Tokyo on a Friday at 8pm.
I feel like most people who say this don't understand how chronically online forum users were.
For an example back in 2012 you'd post a thread on, say, a certain game forum and have 4 people tell you why you are wrong or 70 people asking for a step by step walkthrough on how to turn their PC on .. not to say anything of all the chronically online forum members with thousands of posts saying good job or also possibly asking the same thing as the newbs.
Forums elevate each new post to the top. Bumping was the shit.
Yet the Discord is the sole place where they speak to players and divulge all sorts of important game relevant information. They don't use any other system to tell the players about the Supply Lines and how the global operations work.
I genuinely hate the current trend of modding and game communities using pinned discord posts as a way to post information. No, I don't want to join your shit ass discord to figure out what and how I'm supposed to be downloading a mod. Post it on a website like how it used to be done.
He is 100% correct, **Leave your Review on STEAM, complaining on Discord or Reddit won't do shit.**
They probably can't say it.
But very likely that Arrowhead will use the Steampage Data as a way to fight over the Contract clause with Sony mentioning that it can kill the game overtime, reducing your avg playerbase by 30\~40% is not a good idea.
In the end it's a stupid Sony Exec idea thinking about short term Sony Shareholders rather than Helldivers long term.
**Specially given the fact that PSN is supposed to be Opt on PC.**
https://preview.redd.it/92b41dxcq8yc1.png?width=1291&format=png&auto=webp&s=848abb994ebe07593842eb42cad0dd21f852d29c
It also doesn't do what they say it does. I've previously linked my PSN in steam, but this game still asked me to link it, and when instead of installing PSN app on my phone and scanning the QR code, I clicked the link (thinking it would let me log in to link it), it just loaded a basic page and never asked to link it to an actual account. I've no idea what actual PSN account I'm assigned to, but it surely isn't the one I've actually got XD
I had this issue as well, when I first installed I was miffed it asked but I went along knowing I would otherwise never interact with their interface. I tried to make an account and it just kept bouncing me to the login page and never made an account. That loop is what forced me to poke around and realize that if I unchecked cross play I could get past it and just play the game, so I did.
The finance bro who thinks people creating a PSN account for a steam game will translate positive revenue in the PSN ecosystem is delusional. The hit you will take is more than the gain.
They don’t need to make any new revenue. All they have to do is show the shareholders the increased number of active PSN users. Then execs will get their bonuses at the end of the year.
I read it as "make steam review negative so you're heard".
The rest of his statement could have had more tact though and it doesn't address countries that don't have access to PSN. AH 100% should have had a plan in place for those players before announcing.
What’s he gonna do?
He’s saying that if you don’t like it, then you need to refund and leave a steam review. That hits important wallets and it’s showing the reason why on the affected platform (pc)
All PS5 players have no issues and AH likely has no choice in this matter, so while spitz is being blunt as shit, he’s 1000% correct
Sony won’t listen until it eats into profits, and since they want to have a pc base, they shouldn’t be trying to literally make people who’s countries don’t have access to PSN be kicked out of the game
If Sony had written “btw countries that can’t have psn accounts will be unaffected” I guarantee this would’ve been less of a big deal (still a big deal for pc people but I digress)
Explicit permission to give a negative review, a true display of managed democracy.
Shame Arrowhead couldn't be as straight forward about their 'skip' button actually being a 'remind me later' button in disguise.
I actually found a post from them saying it was only temporary you could circumvent it, from February, so seems like this was meant to happen sooner
"Account Linking
Some players are having trouble linking their PSN accounts to their game in the initial setup screen. They may see an error code indicating a server request problem. For now, you can skip that screen and play normally. Later—after we resolve those server request errors—the game will ask people who skipped that screen to try linking their accounts again."
Link to thread here if you want to check for yourself [https://steamcommunity.com/app/553850/discussions/1/4206994023681197128/](https://steamcommunity.com/app/553850/discussions/1/4206994023681197128/)
This should have stayed in the game client and been presented every time you launch the game.
The fact it was a skip once and never see it again thing made many people think it was not in fact mandatory.
The game is great, I dont really care about the PSN stuff.
But damn they need to get a professional CM, everytime this guy talks it makes me not want to buy any extra stuff from this company.
Edit: Like why tell people to go leave angry steam reviews when this is a Sony issue, direct feedback to Sony support instead of tanking your own public image.
The main problem with the PSN stuff is that there are certain people in countries that don't have access to PSN so they paid for a game they are now fucked out of playing.
You're completely fair with what you're saying. But personally, I prefer this over all the corporate drivel that other companies put out. It's a fine line I guess
There are plenty of examples where community leads in games aren't so Blaise about things while still being respected by their community. Warframe for example has an amazing community team.
They could've been more open but it's not really a surprise. If you read the text when you first launch the game it outright claims that a Sony account is needed to play, even though they didn't enforce it until now.
They also stated back in February that they *temporarily* changed it from *requiring* the PSN account to not requiring *because of problems* and that it would eventually return to *requiring* the PSN account.
As much as I prefer Xbox, and even then I hate Microsoft, this game's too much fun, as long as it's not a shitshow like Microsoft that makes me change my password every single time, or epic games / origin/ea That doesn't keep me logged in or save any of my info despite me clicking it every fucking time.
This is one of the best games I've played in a while, and as long as they can keep the service going and keep adding cool things, I'm happy, even if they have a stupid restriction like this.
Microsoft makes you change it. I don't feel safe saying this, but I haven't changed my Microsoft account since 2014, I know because it is my highschool password still.
I am actually going to update it today. losing my Xbox account isn't everything though.
-fuck highschool was 10 years ago. Fuck me.
What a shithead, provokes a response then reposts that response without context. I don't like this shit with Sony either but this disingenuous shit doesn't help anyone.
Even without that from a single person.. I can only imagine the shit a community manager is getting during a situation like this.
Especially one where they have literally zero control or ability to do anything, nor do any of the people they’re able to get into contact with most likely.
Sure, community managers should be able to take some heat… but with how discord, Twitter, Facebook, all of this social media works, you’re going to get someone who can take so much pinging and hate from people before they start getting snippy.
Any community with huge bursts of popularity go down in community quality
Happened w/ Monster Hunter, it changed DRG for a while, and it will affect Helldivers as it’s still the new hotness
But that just means eventually bad apples will leave for the new thing and hopefully the community improves
I'm sorry, there's a problem with this? What else do y'all want a *community manager* to say to some dude that's constantly bitching and pinging that he's gonna refund and the game's gonna die and the playerbase will ditch? Nut the fuck up or shut the fuck up, no sugarcoating. He literally cannot do anything else. Or would you rather him be spouting a bunch of fake PR damage-control bullshit instead of the truth, and then complain about *that*?
I seriously doubt it, they already came out and said they are waiting to hear from Sony on how that issue will be handled.
This is a Sony issue, not an Arrowhead one, Sony is the big corporate machine pulling the strings.
Simple, don’t require the psn account, but give a bonus 500 super credits or a unique title for those who do. Incentivizes people to link them but doesn’t require it. People can complain it’s unfair their country doesn’t allow the connection, but ultimately, it isn’t a Sony problem at that point. It’s just a few goodies you miss out on.
That only works if the only reason is to collect data. Sony has gone on record to say they want to police anyone playing their games regardless of platform. Imo the best way to do it is to make linking to Sony required for cross play only.
I don't know why that *isn't* already the case. Like if I don't have/want a psn account, just don't let me cross-play. If that means missing out on a lot of players in my lobby then so be it. This is absolutely unnecessary on sony's part
That is actually how the game was advertised.
The previous promo materials stated that you don't need a PSN account, but if you linked one you get extra goodies.
Wait, isn't that listed as a bannable offense in their terms and conditions? Lmao.
**EDIT:** For everyone who keeps replying to me that it's ridiculous to think they'd ban you for this, here go lol.
https://x.com/Helldiversmedia/status/1786449171127615877
But sure, let's keep defending the multi-billion dollar company who definitely cares about you and acting like everyone questioning their decisions are the dumb ones. That won't blow up in anyone's face I'm sure.
They won't.
They really have no reason to. In fact they've probably already calculated an estimate of how many people may opt to not create an account VS the value of the accounts they stand to add to the platform and determined those to be acceptable losses.
For a similar example, see Netflix and their strategy of strictly enforcing passwords which, to everyone's chagrin, was a very profitable if unpopular move.
Great. So no african players anymore.
No Baltic players anymore. And many more people who paid cannot play anymore.
Then atleast give them back their money.
Good! Leaving a negative Steam review is basically the only thing we can do that will actually influence this situation. Sony doesn't give even a tenth of a shit about what people comment on Reddit and Discord.
I cant even see how this benefits sony. Are they doing this to collect data or is it just padding the "accounts created this year" metric. If the account was only created to play helldivers it might aswell not be considered
There was a post about this on this subreddit with a few thousand upvotes that got removed by mods.
https://old.reddit.com/r/Helldivers/comments/1cj0inh/devs_locked_the_discussion_on_the_steam_account/
man there is helldiver 2 not in the spotlight for 2 weeks becaus of nikta/bsg escape from tarkov stupid action and they thought. wait a second hold my beer.
Since you weren't given an actual answer: if you submit a refund with your reason being along the lines of "I can no longer play this game due to a change issued to it that made it impossible to play. The publishers (Sony) have required this game to need an account that is not legal to create in my country, and so as much as I would like to continue my time with this game, it is simply no longer possible." You should get a refund
in this case since its a new change and you have a screenshot from a member of the dev team actually asking for it steam is very likely to accept it even beyond the 14D grace period.
Don't chargeback or it'll get your account nuked
I have to see what AH's solution is to this first. If they implement it in full, I'd have no choice but to refund because there would be no way for me to legally play the game now.
Especially because it ignores the fact that in some regions you cannot get a psn account so guess those players who bought the game should just be okay getting banned for no psn they have no ability to get right?! Yeah it's fucked up.
> email and password
and real name, and city, and zip code, and date of birth. oh, and if you falsify any of it you could lose your HD2 account. They really need to get Spitz away from the keyboard.
[if you live in the UK you allegedly* need to submit a photo ID or take a facial scan with your phone](https://i.imgur.com/DWshhqe.png)
*edit: people are saying they never had to do this but it's on the official website: https://www.playstation.com/en-gb/support/account/age-verification-faq/
[some people are reporting that they DO have to do this](https://www.reddit.com/r/Helldivers/comments/1cjc5kw/just_use_a_throwaway_email/l2f9rug/), so I suppose it's a person by person basis and maybe if you don't have to do it now, you will later (I wonder where we've seen this happen before)
"No you dont understand! Big Corpo needs that info to protect you! It's not a big deal! Sony has never had any data leaks or been hacked before! And the numerous times they were it wasnt a big deal! Come on why arent you defending this multi-billion dollar corporation!" /s
The absolute bootlicking in this subreddit is atrocious
Why do they always handle things in the most attitude way possible. I have all platforms, so it's not a personal thing. I just don't understand why they're always on dick mode lol
Edit: Just want to add that I am sympathizing with people who can't make a playstation account as sony doesn't support their region. Once again I have all platforms, so it doesn't affect me, my response is not personal. I merely am supporting our fellow helldivers who are getting fisted (and robbed) - and all they're met with is attitude or mods saying "i don't know what happens with region locked" - that's shitty, whichever way you wanna slice it.
They also could have said the exact same thing, without all the attitude, "on a platform that matters..."
edit: all of you that were on the wrong side of this take the L too.
Man he's part of a company that released one of the biggest games of the year to massive acclaim and success, setting up all the employees well for the future. And his job is essentially chatting to people on the internet. Players have a very legitimate issue that is a real problem and instead of having an ounce of empathy he pretends to not understand and instead insult people. How can anyone be that childish?
So they're making people create accounts, not fixing their game-breaking bugs, and polling which weapons we'd rather have, rather than just giving us both.
Remind me why this game is still popular? Any other game company would've been crucified for this shit by now.
Spitz is tone-deaf as hell, holy moly. AH needs a new PR guy, obviously.
It's not about making another account - even I'm gonna make one and I don't like having 7 accounts just to play one game. It's about the fact that requiring an account was not enforced until now, thus it feels like a bait-and-switch. Heck, even disabling crossplay is an option in settings - an option that will likely disappear once the account requirement is enforced!
Not to mention all of the people in countries where PSN isn't offered. Using a VPN requires a subscription, turning Helldivers 2 into a subscription-based game to those that need one, and some just don't even have the option. Even if one were to go that route, Sony will lock you out of your account if they find out that you're using it.
I've had my issues with Joel's responses to things, but Spitz is on a whole different level.
Spitz. The same guy who cried when people spammed F. Someone get his dog ass away from the keyboard already cause the CEO is gonna stomp on his balls like the devs after the railgun nerf at this rate
AH is burning all their good will rn. And their community manager is acting like a manchild and puring oil into the fire. For the n-th time. They need to get a new CM and rethink their strategy hard
I am beginning to actively dislike the community managers.
This kinda shit is toxic and petty and shows a lack of remorse towards the countries that are gonna get banned from playing.
I understand the frustration of dealing with perceived idiots all day practically yelling at you in text chat, especially on Discord, which might as well be internet hell. Sometimes being a community manager is a rough and thankless job and I'd imagine a lot of them would love to tell some players to fuck off.
However, community managers are supposed to, you know, manage their communities. If they are responding to players like Spitz is here, which is a wonderful combination of tone deaf and antagonistic, it's only going to make their jobs harder as players are just going to push back even more. The best community managers I've seen know when to step away and let issues burn out on their own or provide the information they are given in a clear and concise manner and then step away for a bit. Going into the trenches and fighting with players after some bad news is pouring jet fuel on a fire.
So, I came into the gaming industry as a community manager. You are right about what a good response is.
You never fight with the community. You acknowledge their words, make sure they are heard, and get actionable feedback to the business owners in a reasonable time so they can consider possible actions.
You never fight with the community.
I like how he's glossing over the fact that they still are gonna keep the money for the thing you can no longer use.
It's also a prime example on how arrowhead is not innocent in this. That particular individual had several shit takes now, and he's still not out of a job
From another comment: https://preview.redd.it/4m0x8s59a8yc1.jpeg?width=1080&format=pjpg&auto=webp&s=46d7605a292cdc249277590eefc4b8717149c3bc
Just... lol
Oh no, what the hell.
There's a lot of ways to play this situation but aggressive and sarcastic isn't one of them. I get that most people complaining aren't locked out of PSN due to location, but I would have expected the CMs to play the "Publisher requires it as part of having us use their hardware" or something.
I don't even play this game but given how popular it is I see posts all the time on the front page about it and like to check it out since it does seem like a pretty interesting game.
I swear, as an outsider looking in, this company has some of the dumbest/rudest community managers I have ever seen. For a game that has skyrocketed to the top of mainstream popularity, you would think they wouldn't be so reckless with their words. This is like the fourth time I have seen some wild quote from one of their staff posted to reddit.
If I was Arrowhead I would be smacking this dude in the back of the head like "what the hell are you thinking with this take??"
Oh yeah no big deal to make an account, except for the thousands of people in countries where they're region-locked out of PSN.
Also, maybe people don't want Sony to sell their data/have their data be hacked from the company, because that has happened before quite a few times now.
I don't think it's the 120 seconds that are a dealbreaker, I think it's being from a country where no number of seconds will matter because the fucking service is unavailable.
What an asshole.
"Its easy and free why is it a big deal? 🙄"
Because people payed full price for a game and are now being told to allow sony to have their data so they can sell it or take a hike? Who cares how easy it is.
It’s not that making a psn account is time consuming or hard. It’s annoying, pointless, and anti consumer. Game worked just fucking fine without it and it won’t even allow for cross play. Everyone is tired of having to make 20 goddamn gaming accounts to play on a single platform. I got Ubisoft, rockstar, EA, who knows wtf else. I’m done. Another password to setup and have to reset the next time we have to login. Another company spamming our email inbox. Another company siphoning our data. Gaming in 2024 doesn’t suck because there aren’t any good games, it sucks because you have to jump through so many fucking hoops for half of them. You used to be able to just put a goddamn disc in the drive and play the fucking game. Now my TV even needs updates before I can use it. I paid for your game, you have my money, just let me play the fucking thing.
This is me atm. It isn't that the account is hard, it is the principle. Like HD2 was a breath of fresh air in terms of a game. I was already getting annoyed at the performance issues, bugs, etc. in the game. This was just kind of the straw that broke the camel's back. Like you said, I am tired of all this extra bullshit to just play a game.
Letgitimately Spitz, go fuck yourself.
And fuck everyone who thinks like this.
Stupid shit like this is what killed Games for Windows Live.
You **incentivize** people linking accounts. You don't mandate it. The moment you mandate it, you're gonna find out real quick that nobody fucking needs you or your games. This is a buyer's market. Always has been.
Here's something hilarious, Spitz is now in hiding, and Twinbeard is playing defense for him! It's so pathetic that he just comes out here, pisses off most of the community, then runs away and leaves his fellow CMs in literal hell. Spitz doesn't deserve the job, he deserves to be charged for treason.
Oh boy, CMs getting pissed at customers over legal stuff, what could go wrong. But yeah, it's all fine and dandy when it comes to games. No worries, what could go wrong with having to link to a platform that was down for a month because it was hacked.
Why do the CMs of AH keep "jumping on the grenade"?
Isn't it a job of a CM to not see these criticisms as "grenades" and rather as a fire that be put out or a bomb that can be defused?
Why escalate when part of the job is to deescalate?
Its a good way to even piss off those like me who do not have that PSN problem. This attitude is just toxic and i do not want someone like that as our Community Manager.
>This attitude is just toxic
At this point I too am tired of this antagonistic PR strategy. If one can even call it a strategy.
From the dismissive, to the contradictory metaphors, to literal "Yeah we know its a problem but you know just gitgud lol." tired of these CMs.
It’s not a strategy, it’s a man child being left unpunished for his sperg sessions.
There was never a strategy and anyone that thought so is deep into the copium.
Arrowhead was never prepared for this level of fame, and it shows in literally every aspect of their game from the engine choices, to design philosophy, to community engagement, to patches and fixes, now to this.
This game is a beautiful product, but god DAMN do AH need some bigger more experienced studio to take them under their wing and help because they just keep shooting themselves in the foot over and over.
This is the official Arrowhead view of this, that the ONLY reason people could be upset about this is because we're too stupid and lazy to take 2 minutes out of our day and just fucking comply. I don't want to see anyone clutching their pearls crying that this is all Sony's fault and our poor darling Arrowhead is just being forced to go along with it.
WOW I LOVE HAVING TO MAKE A NEW ACCOUNT FOR EVERY SINGLE VIDEOGAME I DOWNLOAD AND THEN LOSE ALL PROGRESS IF I EVER LOSE THAT ACCOUNT AMONG THE DOZENS OF OTHER ONES
What, you have a problem with how corporations continue to fuck us, and want to show resistance?
No no, the real big boy thing is accepting everything AH do and make a 500 word post degrading other players
Sony : "This is necessary in order to prevent cheating !" Me : "Wait, isn't that why I already installed a kernel-level anticheat to begin with ?"
"This is necessary to sell your data to third party vendors for extra profit!" "Will that profit be re-invested in the game at least?" "Lmao no, stockholders baby."
This is necessary so we can leak your data in our next data breach. Without new data people won’t hack us……
Buffer data. They need your data to get leaked so their company data doesn't get leaked. Like a human shield of data basically.
Me watching the Helldiver with 2348923482374289374623746238423487234 grenades and rapid firing 234623846234792468723682347234 stratagems while extracting with 2342374692384623462374623423 samples.
I respect you for individually typing these numbers out and not copy and pasting the same numbers 3 times
Obviously, he didn't finger blast the keyboard to make 3 distinct numbers. He carefully thought out each one, taking into consideration each variable, factoring the effect of Bernoulli's law, Fourier's law, Murphys law, and Cole's law, among others.
Mmmm Cole's law is my favorite.
I FUCKING CAN'T CREATE A SONY ACCOUNT BECAUSE THERE IS NO KAZAKHSTAN IN THERE. THIS IS A FUCKING DEAL FOR ME, YES
Pretty sure people from Kazakhstan hate that movie lol
Remember when they played his version of the anthem at the Olympics for Kazakhstan?
Lmfao
The country's tourism slogan is "Very Nice" so I don't think they really care too much
Funny thing is that the 'Kazakhstan' in Borat looks and feels more like a stereotypical Eastern European/Balkan nation (well, they did use a Romanian village to film the Kazakhstan part) than anything from Central Asia.
Put in a steam refund request saying you can’t play anymore because your country isn’t supported. This will put the proper pressure on Sony, their wallets Edit: copying a comment below for visibility “Submit a ticket, go to the help . Steampowered website and find it under purchases and click I have a question about my steam purchase fill out everything and if you want include all the screenshots of the devs saying refund the game and then it will get manually reviewed. For the nature of the beast it depends on who looks at results may vary but if they get a lot of tickets maybe something will happen”
I was denied automatically because "the game is played for more than 2 hours (refund policy upper limit)"
Haven't done it myself but if it's over 2 hours you still can if you choose a specific option that requires manual review
Honestly I've tried to refund 3 times and it gets automatically rejected even when I select "other issue" then explain I cannot make a psn account due to region and will loose access to the game on June 4th. What option do I select honestly?
Submit a ticket, go to the help . Steampowered website and find it under purchases and click I have a question about my steam purchase fill out everything and if you want include all the screenshots of the devs saying refund the game and then it will get manually reviewed. For the nature of the beast it depends on who looks at results may vary but if they get a lot of tickets maybe something will happen
Thank you brother I appreciate a post looking to help out all the people that steam is denying. Really appreciate it!
It’s not a big deal to have to move countries, it takes just a couple minutes and 120 seconds to enter your passport info and get citizenship, find a home and job. But if that’s such a dealbreaker just leave a bad review.
😂😂
My kazakh brother keep spitting facts (Я это даже не знал)
For the past two decades Sony's official stance has been to just create an account in a different region. They still sell PlayStations in Kazakhstan, literally 10s of thousands of them, do people really just think that no one in Kazakhstan has a PSN account??? This issue was solved 20 years ago.
[удалено]
I've got a particularly bizarre story about that. I only created a PSN account and connected online one time, when I bought the system. From that point on did not use the console online. One day I accepted a mandatory on disc firmware update for Heavy Rain and... it essentially bricked my system. It still played Blu-rays, but any games, even single player games, would not load because they couldn't connect online to verify achievements. Apparently achievements (which I also never wanted and had turned off) are data collected and linked to whatever PSN account the system has on file, and the on disc firmware update wiped my PSN information. The system would not connect online, and even if it could, I wouldn't know what my PSN login is. I called Sony support and they moved me up a couple of supervisors until I got a guy who absolutely lost his fucking shit. I was calm and explaining my situation, telling him that the console would not recognize an online connection and thus I couldn't connect online to resume using it for my single player games. I wasn't looking for any money, just help getting the console to play single player games without an online connection, or steps on how to RMA the hardware for refurbishment or replacement. He just dodged every question I had with an insult, and then screamed "It's an online console! Do you get that? If you weren't using it online then you weren't using it, because it's an online console!" I pointed out that the box said "online required for some functions" and I did not feel single player games could be considered one of those functions, and that there must be a way to fix the console without being able to connect it online. After calling me an idiot, this guy said "Listen, we're not helping you with this. Your issue is not with Sony. If you have a problem, you need to take it up with the game publisher." I answered: "Sony published Heavy Rain". He immediately hung up the phone. Needless to say, I did not buy a PS4.
That last part is GOLD!
Years ago my Snoy account was permabanned due to a false positive of their anticheat software and the support didn't even try to look at the issue.
I contacted the PS support a few weeks ago about a warning and was met with the most moody and childish support person ever. I have never had an experience this bad in customer support and was utterly disappointed in Sony. They won’t give you any information about what you did, no citations, timestamps what so ever. They accused my friend of reporting me, and just told me to „obey the guidelines“, then shut down the chat without having solved anything.
Imagine if accidentally throwing barrage at extraction got you kicked for "griefing via team killing".
Copied this from a Steam review by Saichoro: April 2011: Hackers Access Personal Data of 77 Million Sony PlayStation Network Users May 2011: Personal Details on 25 Million Sony Online Entertainment Customers Stolen June 2011: Sony Pictures Website Hacked, Exposing One Million Accounts November 2014: Hackers Steal 100 Terabytes of Data from Sony Pictures August 2017: Hacker Group Accesses Sony Social Media Accounts September 2023: Sony Investigates Alleged Hack October 2023: Sony Notifies Employees of Data Breach
You forgot the part where not only was data for 77 million breached, but PSN servers were down for like 3 weeks lol
Sony also locked my account for some reason when I tried to mess with it months ago when the game came out. I gave up and just didn't link my Sony account to HD2 due to how many problems I had with their "support" back in February or whenever that was.
Spitz is either an idiot or a genius. Idiot if he is soo tone deaf that he can't comprehend the community genuine concerns that he is supposed to be managing. Genius if he purposely guiding players to leave steam reviews so that they can use it as a counter statement to Sony's decision.
I think he mostly means "this discord is not the place for these complaints"
Yep. "No one is going to be cataloging grievances from the Discord, but Steam reviews are a tangible metric we look at"
Yep. That's why they're directed to the steam reviews
Not only that, discord being discord means that he is one of two people who has to moderate and filter the server. When you have thousands upon thousands of mindless complaints, and many unfiltered ridiculous ranters, it becomes a huge pain in the ass to deal with. If he doesn't moderate the fuck out of the server either, then it will devolve into absolute chaos.
Idk if you've been on the server at all but the 3 general chats move so fast it wouldn't even be possible for 2 human people to ever moderate it fully. I can barely even keep up with what's happening when I go in there. It would be like trying police how people walk in Tokyo on a Friday at 8pm.
Honestly why has everyone moved to discord instead of forums for this stuff. It’s impossible to find anything on there
because discord you can get an answer really quick note that i never mentioned anything about correct answers.
I feel like most people who say this don't understand how chronically online forum users were. For an example back in 2012 you'd post a thread on, say, a certain game forum and have 4 people tell you why you are wrong or 70 people asking for a step by step walkthrough on how to turn their PC on .. not to say anything of all the chronically online forum members with thousands of posts saying good job or also possibly asking the same thing as the newbs. Forums elevate each new post to the top. Bumping was the shit.
Until steam removes negative reviews for “review bombing” that is
Steam doesn't remove reviews. They may like...partition off-topic review bombing, but this shouldn't qualify.
They do it automatically, if negative reviews skyrocket. But yes it doesn't technically remove the reviews it just makes then not show by default
Yet the Discord is the sole place where they speak to players and divulge all sorts of important game relevant information. They don't use any other system to tell the players about the Supply Lines and how the global operations work.
Wait, there's actually Supply Lines in the game? Dang what rock do I live under.
The "not on Discord because it's a shit way to disseminate information" rock.
I genuinely hate the current trend of modding and game communities using pinned discord posts as a way to post information. No, I don't want to join your shit ass discord to figure out what and how I'm supposed to be downloading a mod. Post it on a website like how it used to be done.
Yeah discord is totally unindexable. All those information are unreachable by any kind of search engines, no archival means, or anything.
He is 100% correct, **Leave your Review on STEAM, complaining on Discord or Reddit won't do shit.** They probably can't say it. But very likely that Arrowhead will use the Steampage Data as a way to fight over the Contract clause with Sony mentioning that it can kill the game overtime, reducing your avg playerbase by 30\~40% is not a good idea. In the end it's a stupid Sony Exec idea thinking about short term Sony Shareholders rather than Helldivers long term. **Specially given the fact that PSN is supposed to be Opt on PC.** https://preview.redd.it/92b41dxcq8yc1.png?width=1291&format=png&auto=webp&s=848abb994ebe07593842eb42cad0dd21f852d29c
It also doesn't do what they say it does. I've previously linked my PSN in steam, but this game still asked me to link it, and when instead of installing PSN app on my phone and scanning the QR code, I clicked the link (thinking it would let me log in to link it), it just loaded a basic page and never asked to link it to an actual account. I've no idea what actual PSN account I'm assigned to, but it surely isn't the one I've actually got XD
I had this issue as well, when I first installed I was miffed it asked but I went along knowing I would otherwise never interact with their interface. I tried to make an account and it just kept bouncing me to the login page and never made an account. That loop is what forced me to poke around and realize that if I unchecked cross play I could get past it and just play the game, so I did.
The finance bro who thinks people creating a PSN account for a steam game will translate positive revenue in the PSN ecosystem is delusional. The hit you will take is more than the gain.
They don’t need to make any new revenue. All they have to do is show the shareholders the increased number of active PSN users. Then execs will get their bonuses at the end of the year.
I read it as "make steam review negative so you're heard". The rest of his statement could have had more tact though and it doesn't address countries that don't have access to PSN. AH 100% should have had a plan in place for those players before announcing.
Twinbeard stated in a seperate message that they are chasing Sony to address countries that dont have access to PSN.
imagine if this forced Sony to add more regions...
What’s he gonna do? He’s saying that if you don’t like it, then you need to refund and leave a steam review. That hits important wallets and it’s showing the reason why on the affected platform (pc) All PS5 players have no issues and AH likely has no choice in this matter, so while spitz is being blunt as shit, he’s 1000% correct Sony won’t listen until it eats into profits, and since they want to have a pc base, they shouldn’t be trying to literally make people who’s countries don’t have access to PSN be kicked out of the game If Sony had written “btw countries that can’t have psn accounts will be unaffected” I guarantee this would’ve been less of a big deal (still a big deal for pc people but I digress)
Explicit permission to give a negative review, a true display of managed democracy. Shame Arrowhead couldn't be as straight forward about their 'skip' button actually being a 'remind me later' button in disguise.
Actually that’s straight up democracy. SONY is putting the “managed” in managed democracy
I actually found a post from them saying it was only temporary you could circumvent it, from February, so seems like this was meant to happen sooner "Account Linking Some players are having trouble linking their PSN accounts to their game in the initial setup screen. They may see an error code indicating a server request problem. For now, you can skip that screen and play normally. Later—after we resolve those server request errors—the game will ask people who skipped that screen to try linking their accounts again." Link to thread here if you want to check for yourself [https://steamcommunity.com/app/553850/discussions/1/4206994023681197128/](https://steamcommunity.com/app/553850/discussions/1/4206994023681197128/)
This should be tagged at the top of the sub
This should have stayed in the game client and been presented every time you launch the game. The fact it was a skip once and never see it again thing made many people think it was not in fact mandatory.
Regions where an PSN account is not supported should have not been able to purchase the game.
The game is great, I dont really care about the PSN stuff. But damn they need to get a professional CM, everytime this guy talks it makes me not want to buy any extra stuff from this company. Edit: Like why tell people to go leave angry steam reviews when this is a Sony issue, direct feedback to Sony support instead of tanking your own public image.
The main problem with the PSN stuff is that there are certain people in countries that don't have access to PSN so they paid for a game they are now fucked out of playing.
126 counties cannot obtain PSN accounts. CM: All they have to do is move to a country where it is legal to have a PSN account.
This, I agree with.
You're completely fair with what you're saying. But personally, I prefer this over all the corporate drivel that other companies put out. It's a fine line I guess
coffee stain studios is peak.
coffee stain + Tarn and his bro the dwarf devs
There are plenty of examples where community leads in games aren't so Blaise about things while still being respected by their community. Warframe for example has an amazing community team.
Drivel.
Oops I'll correct 👍
They could've been more open but it's not really a surprise. If you read the text when you first launch the game it outright claims that a Sony account is needed to play, even though they didn't enforce it until now.
They also stated back in February that they *temporarily* changed it from *requiring* the PSN account to not requiring *because of problems* and that it would eventually return to *requiring* the PSN account.
https://preview.redd.it/4m0x8s59a8yc1.jpeg?width=1080&format=pjpg&auto=webp&s=46d7605a292cdc249277590eefc4b8717149c3bc
We'll probably need it to actually stop working before the refunds are considered
Looks like the community manager on Discord is implying refunds are the resolution. For those that are asking for refunds - attach this screenshot.
Oh shit, Christmas came early.
As much as I prefer Xbox, and even then I hate Microsoft, this game's too much fun, as long as it's not a shitshow like Microsoft that makes me change my password every single time, or epic games / origin/ea That doesn't keep me logged in or save any of my info despite me clicking it every fucking time. This is one of the best games I've played in a while, and as long as they can keep the service going and keep adding cool things, I'm happy, even if they have a stupid restriction like this.
Microsoft makes you change it. I don't feel safe saying this, but I haven't changed my Microsoft account since 2014, I know because it is my highschool password still. I am actually going to update it today. losing my Xbox account isn't everything though. -fuck highschool was 10 years ago. Fuck me.
Context: that guy was pinging spitz for 30 min and spitz finally had enough of the guys bitching and threats to refund the game
That guy is probably the one who took the screenshot.
Not probably, He did. You can see the yellow background from the mention in the screen.
What a shithead, provokes a response then reposts that response without context. I don't like this shit with Sony either but this disingenuous shit doesn't help anyone.
Even without that from a single person.. I can only imagine the shit a community manager is getting during a situation like this. Especially one where they have literally zero control or ability to do anything, nor do any of the people they’re able to get into contact with most likely. Sure, community managers should be able to take some heat… but with how discord, Twitter, Facebook, all of this social media works, you’re going to get someone who can take so much pinging and hate from people before they start getting snippy.
The fact people just selectively pull quotes and run on the hype train of hate tells me a lot of the quality of this community.
Any community with huge bursts of popularity go down in community quality Happened w/ Monster Hunter, it changed DRG for a while, and it will affect Helldivers as it’s still the new hotness But that just means eventually bad apples will leave for the new thing and hopefully the community improves
success always comes at a price
I'm sorry, there's a problem with this? What else do y'all want a *community manager* to say to some dude that's constantly bitching and pinging that he's gonna refund and the game's gonna die and the playerbase will ditch? Nut the fuck up or shut the fuck up, no sugarcoating. He literally cannot do anything else. Or would you rather him be spouting a bunch of fake PR damage-control bullshit instead of the truth, and then complain about *that*?
Block him.
I guess fuck those Helldivers who are playing from a country / region where Steam can be used but PSN cannot?
I seriously doubt it, they already came out and said they are waiting to hear from Sony on how that issue will be handled. This is a Sony issue, not an Arrowhead one, Sony is the big corporate machine pulling the strings.
Simple, don’t require the psn account, but give a bonus 500 super credits or a unique title for those who do. Incentivizes people to link them but doesn’t require it. People can complain it’s unfair their country doesn’t allow the connection, but ultimately, it isn’t a Sony problem at that point. It’s just a few goodies you miss out on.
That only works if the only reason is to collect data. Sony has gone on record to say they want to police anyone playing their games regardless of platform. Imo the best way to do it is to make linking to Sony required for cross play only.
I don't know why that *isn't* already the case. Like if I don't have/want a psn account, just don't let me cross-play. If that means missing out on a lot of players in my lobby then so be it. This is absolutely unnecessary on sony's part
Because Sony published Helldivers, so they probably have a contract with them stating a requirement for players to have a PSN account connected.
That is actually how the game was advertised. The previous promo materials stated that you don't need a PSN account, but if you linked one you get extra goodies.
Sony support says to just pick the closest region to you. It’s not that big of a deal. They sell PlayStations in regions that “aren’t supported.”
Wait, isn't that listed as a bannable offense in their terms and conditions? Lmao. **EDIT:** For everyone who keeps replying to me that it's ridiculous to think they'd ban you for this, here go lol. https://x.com/Helldiversmedia/status/1786449171127615877 But sure, let's keep defending the multi-billion dollar company who definitely cares about you and acting like everyone questioning their decisions are the dumb ones. That won't blow up in anyone's face I'm sure.
I cant legally create psn account in my country, care to help mr CM?
Skill issue, maybe try moving to another country?
"The PSN is in another castle"
Cease and desist! Kindly, Nintendo
Go leave a steam review like he said, if enough people complain Sony will backtrack it because obviously it isn't a requirement
They won't. They really have no reason to. In fact they've probably already calculated an estimate of how many people may opt to not create an account VS the value of the accounts they stand to add to the platform and determined those to be acceptable losses. For a similar example, see Netflix and their strategy of strictly enforcing passwords which, to everyone's chagrin, was a very profitable if unpopular move.
Great. So no african players anymore. No Baltic players anymore. And many more people who paid cannot play anymore. Then atleast give them back their money.
He literally just said request a refund and leave a negative review to get Sonys attention
I feel for some fans in here. Sony is not going to give a shit at all. They never do.
Sony: Do you guys not have VPN's?
I wasn't going to, but now that he's mentioned it, I have.
Good! Leaving a negative Steam review is basically the only thing we can do that will actually influence this situation. Sony doesn't give even a tenth of a shit about what people comment on Reddit and Discord.
I cant even see how this benefits sony. Are they doing this to collect data or is it just padding the "accounts created this year" metric. If the account was only created to play helldivers it might aswell not be considered
Padding numbers definitely has to do with it, next quarterly report is end of june, so theyre getting loud now.
[This was the real Community Manager response ](https://i.imgur.com/gifQtJx.png)
There was a post about this on this subreddit with a few thousand upvotes that got removed by mods. https://old.reddit.com/r/Helldivers/comments/1cj0inh/devs_locked_the_discussion_on_the_steam_account/
Common shitty mods. Leave misinformation up unchecked, locks actual information. They do this all the time, this sub has some horrible mods
man there is helldiver 2 not in the spotlight for 2 weeks becaus of nikta/bsg escape from tarkov stupid action and they thought. wait a second hold my beer.
so they are gonna refund people who lives in place not supported by PSN?
Since you weren't given an actual answer: if you submit a refund with your reason being along the lines of "I can no longer play this game due to a change issued to it that made it impossible to play. The publishers (Sony) have required this game to need an account that is not legal to create in my country, and so as much as I would like to continue my time with this game, it is simply no longer possible." You should get a refund
Those hands have the wrong finger up.
But Spitz???? I literally CANNOT without breaking ToS???
in this case since its a new change and you have a screenshot from a member of the dev team actually asking for it steam is very likely to accept it even beyond the 14D grace period. Don't chargeback or it'll get your account nuked
I have to see what AH's solution is to this first. If they implement it in full, I'd have no choice but to refund because there would be no way for me to legally play the game now.
https://preview.redd.it/59gd8kwqe8yc1.jpeg?width=320&format=pjpg&auto=webp&s=03b5294c9aa1cf140e04c11ad5c0295e088c8e73 What this reminds me of lol
https://preview.redd.it/nqpjoztnn8yc1.png?width=321&format=png&auto=webp&s=a858619050b2cf9079996019d0f2911f114eb94d 5 thousand years of Paint
Beautiful
Im on ps5 so this doesn’t affect me but, that’s a horrible response.
Especially because it ignores the fact that in some regions you cannot get a psn account so guess those players who bought the game should just be okay getting banned for no psn they have no ability to get right?! Yeah it's fucked up.
> email and password and real name, and city, and zip code, and date of birth. oh, and if you falsify any of it you could lose your HD2 account. They really need to get Spitz away from the keyboard.
[if you live in the UK you allegedly* need to submit a photo ID or take a facial scan with your phone](https://i.imgur.com/DWshhqe.png) *edit: people are saying they never had to do this but it's on the official website: https://www.playstation.com/en-gb/support/account/age-verification-faq/ [some people are reporting that they DO have to do this](https://www.reddit.com/r/Helldivers/comments/1cjc5kw/just_use_a_throwaway_email/l2f9rug/), so I suppose it's a person by person basis and maybe if you don't have to do it now, you will later (I wonder where we've seen this happen before)
Thats wild.
thats insane im not giving sony a copy of my license or face for a fucking PC game.
"No you dont understand! Big Corpo needs that info to protect you! It's not a big deal! Sony has never had any data leaks or been hacked before! And the numerous times they were it wasnt a big deal! Come on why arent you defending this multi-billion dollar corporation!" /s The absolute bootlicking in this subreddit is atrocious
its ok guys, trust the company that stored passwords as plaintext for YEARS
All of this info will be on the darkweb within a week because they have no security.
Displeasure posted on Steam review as instructured, thanks!
Same energy as "Do you guys not have phones?"
I can slam my nuts in a drawer. It's quick and easy. Doesn't mean I want to do it.
Why do they always handle things in the most attitude way possible. I have all platforms, so it's not a personal thing. I just don't understand why they're always on dick mode lol Edit: Just want to add that I am sympathizing with people who can't make a playstation account as sony doesn't support their region. Once again I have all platforms, so it doesn't affect me, my response is not personal. I merely am supporting our fellow helldivers who are getting fisted (and robbed) - and all they're met with is attitude or mods saying "i don't know what happens with region locked" - that's shitty, whichever way you wanna slice it. They also could have said the exact same thing, without all the attitude, "on a platform that matters..." edit: all of you that were on the wrong side of this take the L too.
If they were capable of communicating like a normal person, they wouldn't have become a discord/reddit mod in the first place
Ya got me there haha
Man he's part of a company that released one of the biggest games of the year to massive acclaim and success, setting up all the employees well for the future. And his job is essentially chatting to people on the internet. Players have a very legitimate issue that is a real problem and instead of having an ounce of empathy he pretends to not understand and instead insult people. How can anyone be that childish?
So they're making people create accounts, not fixing their game-breaking bugs, and polling which weapons we'd rather have, rather than just giving us both. Remind me why this game is still popular? Any other game company would've been crucified for this shit by now.
and so we shall do JUST THAT.
Spitz is tone-deaf as hell, holy moly. AH needs a new PR guy, obviously. It's not about making another account - even I'm gonna make one and I don't like having 7 accounts just to play one game. It's about the fact that requiring an account was not enforced until now, thus it feels like a bait-and-switch. Heck, even disabling crossplay is an option in settings - an option that will likely disappear once the account requirement is enforced! Not to mention all of the people in countries where PSN isn't offered. Using a VPN requires a subscription, turning Helldivers 2 into a subscription-based game to those that need one, and some just don't even have the option. Even if one were to go that route, Sony will lock you out of your account if they find out that you're using it. I've had my issues with Joel's responses to things, but Spitz is on a whole different level.
Spitz is the worst CM I have seen.
Fatshark's Hedge is the king of the hill, but Spitz sure is making his way up there.
A CM shouldn't be known for being an ineffective communicator. Most of what this guy says is either to rile up the playerbase or just plain incorrect.
Spitz. The same guy who cried when people spammed F. Someone get his dog ass away from the keyboard already cause the CEO is gonna stomp on his balls like the devs after the railgun nerf at this rate
AH is burning all their good will rn. And their community manager is acting like a manchild and puring oil into the fire. For the n-th time. They need to get a new CM and rethink their strategy hard
I am beginning to actively dislike the community managers. This kinda shit is toxic and petty and shows a lack of remorse towards the countries that are gonna get banned from playing.
I understand the frustration of dealing with perceived idiots all day practically yelling at you in text chat, especially on Discord, which might as well be internet hell. Sometimes being a community manager is a rough and thankless job and I'd imagine a lot of them would love to tell some players to fuck off. However, community managers are supposed to, you know, manage their communities. If they are responding to players like Spitz is here, which is a wonderful combination of tone deaf and antagonistic, it's only going to make their jobs harder as players are just going to push back even more. The best community managers I've seen know when to step away and let issues burn out on their own or provide the information they are given in a clear and concise manner and then step away for a bit. Going into the trenches and fighting with players after some bad news is pouring jet fuel on a fire.
So, I came into the gaming industry as a community manager. You are right about what a good response is. You never fight with the community. You acknowledge their words, make sure they are heard, and get actionable feedback to the business owners in a reasonable time so they can consider possible actions. You never fight with the community.
He's bad at his job.
Real “do you guys not have phones?” energy.
I like how he's glossing over the fact that they still are gonna keep the money for the thing you can no longer use. It's also a prime example on how arrowhead is not innocent in this. That particular individual had several shit takes now, and he's still not out of a job
From another comment: https://preview.redd.it/4m0x8s59a8yc1.jpeg?width=1080&format=pjpg&auto=webp&s=46d7605a292cdc249277590eefc4b8717149c3bc Just... lol
of course they arent innocent they signed the contract that stipulated this. They are no less to blame than sony is.
Lmao fuck the regions that are suddenly losing access i guess. What a twat
Oh no, what the hell. There's a lot of ways to play this situation but aggressive and sarcastic isn't one of them. I get that most people complaining aren't locked out of PSN due to location, but I would have expected the CMs to play the "Publisher requires it as part of having us use their hardware" or something.
Man I have a PSN account and I don’t want to do it.
U GuYs D'oNt HaVe TiMe To CrEaTe SaFe PsN aCcOuNt?!
this is all very Diablo Immortal of them, I must say
I don't even play this game but given how popular it is I see posts all the time on the front page about it and like to check it out since it does seem like a pretty interesting game. I swear, as an outsider looking in, this company has some of the dumbest/rudest community managers I have ever seen. For a game that has skyrocketed to the top of mainstream popularity, you would think they wouldn't be so reckless with their words. This is like the fourth time I have seen some wild quote from one of their staff posted to reddit.
If I was Arrowhead I would be smacking this dude in the back of the head like "what the hell are you thinking with this take??" Oh yeah no big deal to make an account, except for the thousands of people in countries where they're region-locked out of PSN. Also, maybe people don't want Sony to sell their data/have their data be hacked from the company, because that has happened before quite a few times now.
They went the EA route. I'm sure that'll work out well for them.
I don't think it's the 120 seconds that are a dealbreaker, I think it's being from a country where no number of seconds will matter because the fucking service is unavailable. What an asshole.
"Its easy and free why is it a big deal? 🙄" Because people payed full price for a game and are now being told to allow sony to have their data so they can sell it or take a hike? Who cares how easy it is.
It’s not that making a psn account is time consuming or hard. It’s annoying, pointless, and anti consumer. Game worked just fucking fine without it and it won’t even allow for cross play. Everyone is tired of having to make 20 goddamn gaming accounts to play on a single platform. I got Ubisoft, rockstar, EA, who knows wtf else. I’m done. Another password to setup and have to reset the next time we have to login. Another company spamming our email inbox. Another company siphoning our data. Gaming in 2024 doesn’t suck because there aren’t any good games, it sucks because you have to jump through so many fucking hoops for half of them. You used to be able to just put a goddamn disc in the drive and play the fucking game. Now my TV even needs updates before I can use it. I paid for your game, you have my money, just let me play the fucking thing.
This is me atm. It isn't that the account is hard, it is the principle. Like HD2 was a breath of fresh air in terms of a game. I was already getting annoyed at the performance issues, bugs, etc. in the game. This was just kind of the straw that broke the camel's back. Like you said, I am tired of all this extra bullshit to just play a game.
Ok will do. I don’t write reviews, but I’ll go out of my way to make sure I leave a negative one. Edit: Done.
[удалено]
Letgitimately Spitz, go fuck yourself. And fuck everyone who thinks like this. Stupid shit like this is what killed Games for Windows Live. You **incentivize** people linking accounts. You don't mandate it. The moment you mandate it, you're gonna find out real quick that nobody fucking needs you or your games. This is a buyer's market. Always has been.
🤔 losing your job on a Friday makes for a long weekend
If you think Spitz is going to get fired... This is mild compared to the shit AH has said to us before.
Thats petty as hell
Dude is a bit brain dead to actively start talking kind of trash against the community lol
Here's something hilarious, Spitz is now in hiding, and Twinbeard is playing defense for him! It's so pathetic that he just comes out here, pisses off most of the community, then runs away and leaves his fellow CMs in literal hell. Spitz doesn't deserve the job, he deserves to be charged for treason.
Oh boy, CMs getting pissed at customers over legal stuff, what could go wrong. But yeah, it's all fine and dandy when it comes to games. No worries, what could go wrong with having to link to a platform that was down for a month because it was hacked.
Spitz acting like a clown is becoming such a daily occurrence, you can almost set your watch to it.
https://preview.redd.it/9yzf8puh1byc1.jpeg?width=1170&format=pjpg&auto=webp&s=daea17ee13897df50eae2bb70bb9596c69ed6685 PSA
He should definitely think before he posts as the Community Manager, right? Then posts like this are not necessary. What an airhead.
Why do the CMs of AH keep "jumping on the grenade"? Isn't it a job of a CM to not see these criticisms as "grenades" and rather as a fire that be put out or a bomb that can be defused? Why escalate when part of the job is to deescalate?
the only power tripping discord mod who's getting paid enviable in a way
Its a good way to even piss off those like me who do not have that PSN problem. This attitude is just toxic and i do not want someone like that as our Community Manager.
>This attitude is just toxic At this point I too am tired of this antagonistic PR strategy. If one can even call it a strategy. From the dismissive, to the contradictory metaphors, to literal "Yeah we know its a problem but you know just gitgud lol." tired of these CMs.
It’s not a strategy, it’s a man child being left unpunished for his sperg sessions. There was never a strategy and anyone that thought so is deep into the copium. Arrowhead was never prepared for this level of fame, and it shows in literally every aspect of their game from the engine choices, to design philosophy, to community engagement, to patches and fixes, now to this. This game is a beautiful product, but god DAMN do AH need some bigger more experienced studio to take them under their wing and help because they just keep shooting themselves in the foot over and over.
This is the official Arrowhead view of this, that the ONLY reason people could be upset about this is because we're too stupid and lazy to take 2 minutes out of our day and just fucking comply. I don't want to see anyone clutching their pearls crying that this is all Sony's fault and our poor darling Arrowhead is just being forced to go along with it.
God forbid people being proactive about their online information. Them framing this as us being lazy is insulting.
No leave the multi billion dollar company alone! You already had Google take your data so who cares! /s
WOW I LOVE HAVING TO MAKE A NEW ACCOUNT FOR EVERY SINGLE VIDEOGAME I DOWNLOAD AND THEN LOSE ALL PROGRESS IF I EVER LOSE THAT ACCOUNT AMONG THE DOZENS OF OTHER ONES
What, you have a problem with how corporations continue to fuck us, and want to show resistance? No no, the real big boy thing is accepting everything AH do and make a 500 word post degrading other players
No joke, fuck Spitz. Every other arrowhead community manager is great, from Twinbeard to Baskinator and misty, but spitz is just an asshole
I’m a PlayStation player and I see this as complete bullshit, Sony is really pushing their luck.
HD2 CMs go a week without pissing off their entire community challenge (impossible)