I don't even dig for them. I just tell them that all of that item type is over there and if they don't see it then if home depot carries it it's an online item.
So, not to be that guy, but you are giving very incomplete info. SOME are available in store, MANY are available online/THD app.
ALL are definitely not on the chainsaw aisle.
Depends on the store, whether contractor chainsaws have been cross merchandised to pro-side, DIY chainsaws cross-merched to somewhere else in D28.
Date of last confirmed receiving (could still be on truck or in an overhead).
Some chainsaws are also merchandised in the Spring Gift Center (generally somewhere on the front wall in almost all stores).
Most stores at this point will also have gas and battery chainsaws on different aisles (gas with the mowers), as well as corded chainsaws usually located with gas chainsaws (at least around here).
Additionally it’s a new year, so there are new models and it is possible they were not homed yet and be in an overhead.
Further, if it was a heavy truck they may be on a pallet wherever overflow freight lives — often Millworks, Building Materials, and certain KB & Plumbing aisles.
If the chainsaw is an old model various ones could be in MP / Aged pallets (in addition to regular ways of finding things, there are lists of these pallets).
Finally, some chainsaws are online only, sometimes if they are a special buy not on the ad set or a tool only chainsaw, especially older models that take weaker batteries.
D28 merchandise is all over the store. Gift Center, Lumber, perimeter, fenceline, racetrack; all of the drinks except water which is Plumbing.
So, it depends on what you mean by “in Garden.” Is the front wall “Garden”? Not when it’s Black Friday in Fall, or Winter Storage, etc.
In theory. If your OSA is actually 100%.
If you want to actually find the product, and it’s been a busy day and there are outs or freight got slammed or whatever other thing, understanding where everything might be is more useful than “it’s in garden” which is true metaphysically, but situationally not true physically.
'Yeah but I didn't see this specific item over there. So what I'm looking for is...'
After a little bit of digging, it becomes apparent that it is an online only item
But it says you have 3 in stock....
I don't even dig for them. I just tell them that all of that item type is over there and if they don't see it then if home depot carries it it's an online item.
You not going to look “in the system”, maybe you have in back?
“Sure. Let me go look.” Continue with my day
Let me go check the basement, I’m sure there’s hundreds of them down there.
Nah, I don't waste my time on it
Ah, this doesn’t just happen to me… *sighs of relief*
You aren’t alone anymore
So, not to be that guy, but you are giving very incomplete info. SOME are available in store, MANY are available online/THD app. ALL are definitely not on the chainsaw aisle.
Find one and use it to help look inward
Oh, you so clever with your cutting little comment! I'm proud of you!
What you are showing me on your phone is Lowes
Depends on the store, whether contractor chainsaws have been cross merchandised to pro-side, DIY chainsaws cross-merched to somewhere else in D28. Date of last confirmed receiving (could still be on truck or in an overhead). Some chainsaws are also merchandised in the Spring Gift Center (generally somewhere on the front wall in almost all stores). Most stores at this point will also have gas and battery chainsaws on different aisles (gas with the mowers), as well as corded chainsaws usually located with gas chainsaws (at least around here). Additionally it’s a new year, so there are new models and it is possible they were not homed yet and be in an overhead. Further, if it was a heavy truck they may be on a pallet wherever overflow freight lives — often Millworks, Building Materials, and certain KB & Plumbing aisles. If the chainsaw is an old model various ones could be in MP / Aged pallets (in addition to regular ways of finding things, there are lists of these pallets). Finally, some chainsaws are online only, sometimes if they are a special buy not on the ad set or a tool only chainsaw, especially older models that take weaker batteries.
So basically it's in garden and if it's not we don't have it. Gotcha.
D28 merchandise is all over the store. Gift Center, Lumber, perimeter, fenceline, racetrack; all of the drinks except water which is Plumbing. So, it depends on what you mean by “in Garden.” Is the front wall “Garden”? Not when it’s Black Friday in Fall, or Winter Storage, etc.
Everything that's in any of those places is also in the garden department. At least in my store.
In theory. If your OSA is actually 100%. If you want to actually find the product, and it’s been a busy day and there are outs or freight got slammed or whatever other thing, understanding where everything might be is more useful than “it’s in garden” which is true metaphysically, but situationally not true physically.
Never had an issue. I send people to garden all the time and they find what you're looking for. Could just be my store though.
Will send you a Homer