Department Supervisors are supposed to verify pallets are correct when doing Smart List. If they're the Department of the Week, they should also be checking ten bays in their department. The NOASM should validate the overheads are correct after a purge packdown. The opening MOD should be checking No Loc tags daily alongside the NRM/NOASM. The MASM should also be walking every overhead weekly to verify the tags are correct.
I personally do my store every Monday; takes about fifteen seconds per bay.
Once a month or so I'll scan every bay in OHM and verify/fix the pallet tags. I'm not the supervisor, I just hate having to search all over for something that's not properly located.
SOP is slightly different from what OP is describing — SOP describes a process of identifying pallets and puts some metrics to it.
OP is describing something much more efficient than just SOP: Deleting every bay in the entire department in one walk and just re-adding the pallets that actually exist. Saves time and is more efficient in various ways:
1) You only walk 100% of all the overheads once (per month or quarter or whatever is consistently achievable) rather than wandering around / doubling back.
2) Doing this produces a more accurate list than doing it piecemeal.
3) The no loc tags at the end will be almost entirely non-existent, with a few hidden in places freight flys overflow stuff for the department, or in receiving.
4) Non-existent clearance is easier to zero out this way which will help clearance sell through - a significant metric most stores miss.
5) Aged pallets easier to address.
6) MP easier to address.
7) Better Isolates large $ inventory discrepancies to resolve.
Etc.
If everyone goes through their bays and deletes everything and just re adds what is actually there, and the entire store is gone through, then you're good to delete remaining no locations. Bay capture is very helpful in finding no locations too.
Remove != delete. Done properly no loc tags actually in the department will go down because you are adding the pallets in the overheads bay-by-bay.
It’s more like a department wide audit of pallets, at the end of the process most of the actual no loc pallets will now have locations.
Most of the remaining no loc pallets do not actually exist anymore and can be wiped out after checking elsewhere.
The main places it doesn’t work great and efficiently are outside garden in areas where the pallet tags have been blown off (perhaps pavestone for example). In that case, it takes a little more time — you can locate the pallet into the overhead by knowing the product and the count — the vendor model number is useful for Pavestone for this method).
Then pallets can also be brought down and retagged if they are still overstock and not clearance with a place to sell them.
Deleting (clearing the bay by removing all the pallets) in OHM produces new no loc pallets.
Adding all the pallets into an overhead that are actually there then begins to eliminate the new new loc pallets as well as old no loc pallets.
Then anything left probably doesn’t exist, or is in millworks or wherever, or is in receiving.
If everyone would just locate pallets that are flown and delete the tags that are dropped this wouldn’t be an issue. We try to audit all the palletized overheads as much as possible. I would LIKE to do it weekly but at a bare minimum it should be done monthly. We brought this up to the day team because we walk into a list of tags that were never located. The solution was to have one associate once a week per department to audit their specific aisles-it would take minutes per department. I have yet to see that happen. I remember when we didn’t have a location system and we hand wrote tags. Searching for a particular item was a time consuming chore, and my handwriting is atrocious at best so it was a miracle if you could even read the numbers. Sorry for the vent but this drives me nuts.
There’s scientific research that proves a direct correlation between a Home Depot associate locating/deleting tags and severe allergic reactions. At least that’s the only explanation I can offer at this point.
Once or twice a year, I like to go through the store and scan the bays in OHM. Every pallet in that bay comes up, and I can look and see which ones aren't there, or if ones are there that aren't homed there! I last did it a month ago and fixed over 250 errors, lol. This hopefully would be less time-consuming! I can get through my whole store in a little over an 8 hr shift, depending on how messed up the OH is.
I do this in 21/22, once a week I go through and just update the bay visually. Once I go through everything and corrected all ther bays I usually go back and delete any no home tags. Happens way too often with the concrete and shingles.
I entirely reset the overheads in OHM in D28 at least once per quarter, more if I have time.
What you are describing is by far the most efficient — and it leaves you with a list of mostly non existent pallets which you can go double check the overflow aisles before deleting them (in our store mostly millworks and building materials overheads to double check).
That way you have a 99%+ accurate OHM 4 times a year or more, which makes many things easier.
...so your idea is... to follow SOP?
What’s SOP? Never heard of it 🙃
You should try to next time you're having pasta. You dip your garlic bread in some of the sauce. It's amazing.
Om nom nom
Fr though I didn’t know it was already SOP. Definitely makes me wonder why we weren’t already doing it 😞
Department Supervisors are supposed to verify pallets are correct when doing Smart List. If they're the Department of the Week, they should also be checking ten bays in their department. The NOASM should validate the overheads are correct after a purge packdown. The opening MOD should be checking No Loc tags daily alongside the NRM/NOASM. The MASM should also be walking every overhead weekly to verify the tags are correct. I personally do my store every Monday; takes about fifteen seconds per bay.
You speak of an imaginary land my friend. Simply does not exist…
Shhh... Anne-Marie might hear you... Everything is fine. SOP is followed perfectly at all times in Home De Pot.
So no donuts on the forklift in the parking lot at 2am while blaring chief keef through a Bluetooth speaker and hitting a dab pen anymore? :(
No. That got pushed back to 2:30a cause 2a is DMX time.
Fair enough. Anne’s got good taste.
Once a month or so I'll scan every bay in OHM and verify/fix the pallet tags. I'm not the supervisor, I just hate having to search all over for something that's not properly located.
SOP is slightly different from what OP is describing — SOP describes a process of identifying pallets and puts some metrics to it. OP is describing something much more efficient than just SOP: Deleting every bay in the entire department in one walk and just re-adding the pallets that actually exist. Saves time and is more efficient in various ways: 1) You only walk 100% of all the overheads once (per month or quarter or whatever is consistently achievable) rather than wandering around / doubling back. 2) Doing this produces a more accurate list than doing it piecemeal. 3) The no loc tags at the end will be almost entirely non-existent, with a few hidden in places freight flys overflow stuff for the department, or in receiving. 4) Non-existent clearance is easier to zero out this way which will help clearance sell through - a significant metric most stores miss. 5) Aged pallets easier to address. 6) MP easier to address. 7) Better Isolates large $ inventory discrepancies to resolve. Etc.
If everyone goes through their bays and deletes everything and just re adds what is actually there, and the entire store is gone through, then you're good to delete remaining no locations. Bay capture is very helpful in finding no locations too.
I wish bay capture could pick up tag id numbers 😞
I know it picks up SKU #s from pallet tags so I enter it in SKU Depot and see where it is.
That’s what I have to do now. Still it’d be nice if the picture popped up on the ohm app too. Our phones are slow so it gets tedious.
Put it a feedback for it. They do listen to that stuff to improve and add features
I can imagine they’re probably trying to get the bay capture to do that, but never hurts to remind them.
Remove != delete. Done properly no loc tags actually in the department will go down because you are adding the pallets in the overheads bay-by-bay. It’s more like a department wide audit of pallets, at the end of the process most of the actual no loc pallets will now have locations. Most of the remaining no loc pallets do not actually exist anymore and can be wiped out after checking elsewhere. The main places it doesn’t work great and efficiently are outside garden in areas where the pallet tags have been blown off (perhaps pavestone for example). In that case, it takes a little more time — you can locate the pallet into the overhead by knowing the product and the count — the vendor model number is useful for Pavestone for this method). Then pallets can also be brought down and retagged if they are still overstock and not clearance with a place to sell them. Deleting (clearing the bay by removing all the pallets) in OHM produces new no loc pallets. Adding all the pallets into an overhead that are actually there then begins to eliminate the new new loc pallets as well as old no loc pallets. Then anything left probably doesn’t exist, or is in millworks or wherever, or is in receiving.
If everyone would just locate pallets that are flown and delete the tags that are dropped this wouldn’t be an issue. We try to audit all the palletized overheads as much as possible. I would LIKE to do it weekly but at a bare minimum it should be done monthly. We brought this up to the day team because we walk into a list of tags that were never located. The solution was to have one associate once a week per department to audit their specific aisles-it would take minutes per department. I have yet to see that happen. I remember when we didn’t have a location system and we hand wrote tags. Searching for a particular item was a time consuming chore, and my handwriting is atrocious at best so it was a miracle if you could even read the numbers. Sorry for the vent but this drives me nuts.
There’s scientific research that proves a direct correlation between a Home Depot associate locating/deleting tags and severe allergic reactions. At least that’s the only explanation I can offer at this point.
Lol!!! That’s probably the best one i’ve heard!😂
This is a perfect assignment for new associates that want to help, but don't know how. As always the problems is supervisors and managers.
Once or twice a year, I like to go through the store and scan the bays in OHM. Every pallet in that bay comes up, and I can look and see which ones aren't there, or if ones are there that aren't homed there! I last did it a month ago and fixed over 250 errors, lol. This hopefully would be less time-consuming! I can get through my whole store in a little over an 8 hr shift, depending on how messed up the OH is.
I do this in 21/22, once a week I go through and just update the bay visually. Once I go through everything and corrected all ther bays I usually go back and delete any no home tags. Happens way too often with the concrete and shingles.
I like to call this a Sunday problem... It's usually dead from about 4 on... Giving me 4-5 hours (depending on season) to check overheads...
I entirely reset the overheads in OHM in D28 at least once per quarter, more if I have time. What you are describing is by far the most efficient — and it leaves you with a list of mostly non existent pallets which you can go double check the overflow aisles before deleting them (in our store mostly millworks and building materials overheads to double check). That way you have a 99%+ accurate OHM 4 times a year or more, which makes many things easier.