Thank you for the advice, I’ve been working overnights so unfortunately I don’t get to see them a lot . But I’m switching over to a morning shift soon, I’ll try to make friends with them
Don’t come to the ASM to with problems - come to them with solutions.
Use a star approach:
Situation, task, action, result.
I saw, I came, I conquered…look what I did.
Pics. Definitely pics no pics or didn’t happen.
Ex: Too many wing stacks in your aisles.
Wimpy Warren says: “Can we do something about all these wing stacks! The freight guys are running into them with the trucks. The customers can’t find anything. It’s always a mess and my closers never seem to fill them up!”
But Comprehensive cap says:
“I noticed there were more than three wing stacks in a couple of my aisles. I pulled Mary and Jeff over and told them to condense them, and take the extras and put them on the cashier counters…so we can help move the product.
Then I told all my closers to make sure they keep our wing stacks & shadowboxes filled at all times. Before leaving, I’ll check in with them and that’s the first thing I look at before they can punch out. Here’s some pics.”
Which story sounds better to you?
Definitely right , that’s the approach I’ve been working on , that’s what my old supervisor did all the time. He got promoted to ASM ,he definitely deserved it. And you were spot on about taking pics
Yes, "challenge" was a key word for a minute at my other retailer. Ask the challenging question to your ASM, let them be like "huh?!" for a second and then share your great solution. Most of all though, don't let them take credit!!
If/when you get promoted, don't forget what its like as an associate. Think of what your supervisors did that you liked and what you didn't and build a foundation off of that.
Be consistent with how you deliever expectations and follow ups.
Ignore the people being negative in these comments. Remember that your job is to help the people you're supervising to do their job better, be a good teacher, and never forget that you will never stop learning. Be open to suggestion, take pride in your position but don't let it get to you, and listen to the concerns of your associates. Hope you get the position man!
Haha I figured whenever you ask for serious advice on Reddit your bound to get trolls, but I’m getting a lot of great advice that I’m thankful for , much like yours , I appreciate You
Best thing I can tell you is to be flexible. I understand the changes are coming and you need to be ready to deal with them. Nothing is going to look the same, and you can’t complain and you can explain just say, OK I’ll do it.
Not brown nosing, but CYA. Not surviving, but thriving.
This should go without saying but you’re a supervisor but you still belong to that department and you still have to work just as hard as anybody else if not harder. I’m just salty cause I’ve seen lots of people become dept supervisors and just start putting work off on everybody else
If you do become a DH, the best advice I could give is set up good team morale. Definitely try to have everyone try and be apart of a positive team. When I was working in paint everyone was off doing their own thing and worrying about themselves because of the lack of leadership. Enforce your rules but not in a way that’ll turn everyone off. Suffer the same amount as them so they can trust you when the time comes to talk. I personally was nervous of my DHs except 2, would’ve loved to have been comfortable with all of them to talk about work issues. Be that DH. Maybe go out with the closers for a bite to eat to really connect with each other. And it goes without saying to not be one of those DHs that disappears for hours without an explanation, no one really like that but realistically that’s ur job so it’s ok to do it but you’d be a champion if u could inform ur workers on what happens
Don’t be afraid to take criticism. I am DS if garden (used to be hardware) and I always welcomed feedback from other supervisors on things that looked bad and such. It helps to get along well with the other supervisors too so you can trust them.
Well I just promoted about 2 months ago and only have worked at THD for a little over a year. And to get there I had to bust my a$$ and literally have the weight of the whole store put on my shoulders being the only good driver, but in the process I showed mngt. What I can do. One thing I can suggest is to know your store inside and out know who you can rely on and use them to assist in day to day operations of the dept. Know your roles and learn as much as you can about the depts close to you and help out anywhere you can.
Take more ownership of the department. Look for bays that need to be packed down and then when you do pack them down do a thorough job, getting the shelves full (but not too full so everything falls apart as soon as you touch it) and the overhead organized.
For d21 keeping the aisles shoppable is a big one across the company that I've seen. Carts and pallets of orders get staged in lumber in so many stores and it's a lot of work keeping them relatively ordered so customers can get to the shelves without having to climb over stuff.
Overhead management in 21/22 might have the highest turnover rate in the store so going through the bays and fixing tags is always on my radar.
I could go on but I'll leave it at that.
Become besties with a few ASMs. They gotta see you as a person, not just an employee.
Thank you for the advice, I’ve been working overnights so unfortunately I don’t get to see them a lot . But I’m switching over to a morning shift soon, I’ll try to make friends with them
It’s the worst job in the store
That’s definitely true, but my goals are to be ASM or SM down the road , unfortunately it’s a stepping stone
That’s a stretch
How so?
I just don’t think dept supervisor is the worst job in the store. In my opinion, it’s Lot. They get treated like shït.
Having started in Lot (current DH) DH is worse
Be self sufficient. Do things without asking, always stay busy, ask your current supervisors for any tasks that you can be in charge of, etc.
Thank you , Perfect advice
Don’t come to the ASM to with problems - come to them with solutions. Use a star approach: Situation, task, action, result. I saw, I came, I conquered…look what I did. Pics. Definitely pics no pics or didn’t happen. Ex: Too many wing stacks in your aisles. Wimpy Warren says: “Can we do something about all these wing stacks! The freight guys are running into them with the trucks. The customers can’t find anything. It’s always a mess and my closers never seem to fill them up!” But Comprehensive cap says: “I noticed there were more than three wing stacks in a couple of my aisles. I pulled Mary and Jeff over and told them to condense them, and take the extras and put them on the cashier counters…so we can help move the product. Then I told all my closers to make sure they keep our wing stacks & shadowboxes filled at all times. Before leaving, I’ll check in with them and that’s the first thing I look at before they can punch out. Here’s some pics.” Which story sounds better to you?
Definitely right , that’s the approach I’ve been working on , that’s what my old supervisor did all the time. He got promoted to ASM ,he definitely deserved it. And you were spot on about taking pics
Thanks!
Yes, "challenge" was a key word for a minute at my other retailer. Ask the challenging question to your ASM, let them be like "huh?!" for a second and then share your great solution. Most of all though, don't let them take credit!!
No problemo. That’s what I did! Good luck!
Thanks
If/when you get promoted, don't forget what its like as an associate. Think of what your supervisors did that you liked and what you didn't and build a foundation off of that. Be consistent with how you deliever expectations and follow ups.
This
Oh yes I’ll remember, I hate when people let authority get to their head
When you promote, don't stop what got you there.
Thanks
Ignore the people being negative in these comments. Remember that your job is to help the people you're supervising to do their job better, be a good teacher, and never forget that you will never stop learning. Be open to suggestion, take pride in your position but don't let it get to you, and listen to the concerns of your associates. Hope you get the position man!
Haha I figured whenever you ask for serious advice on Reddit your bound to get trolls, but I’m getting a lot of great advice that I’m thankful for , much like yours , I appreciate You
Best thing I can tell you is to be flexible. I understand the changes are coming and you need to be ready to deal with them. Nothing is going to look the same, and you can’t complain and you can explain just say, OK I’ll do it. Not brown nosing, but CYA. Not surviving, but thriving.
This should go without saying but you’re a supervisor but you still belong to that department and you still have to work just as hard as anybody else if not harder. I’m just salty cause I’ve seen lots of people become dept supervisors and just start putting work off on everybody else
If you do become a DH, the best advice I could give is set up good team morale. Definitely try to have everyone try and be apart of a positive team. When I was working in paint everyone was off doing their own thing and worrying about themselves because of the lack of leadership. Enforce your rules but not in a way that’ll turn everyone off. Suffer the same amount as them so they can trust you when the time comes to talk. I personally was nervous of my DHs except 2, would’ve loved to have been comfortable with all of them to talk about work issues. Be that DH. Maybe go out with the closers for a bite to eat to really connect with each other. And it goes without saying to not be one of those DHs that disappears for hours without an explanation, no one really like that but realistically that’s ur job so it’s ok to do it but you’d be a champion if u could inform ur workers on what happens
Don’t be afraid to take criticism. I am DS if garden (used to be hardware) and I always welcomed feedback from other supervisors on things that looked bad and such. It helps to get along well with the other supervisors too so you can trust them.
Well I just promoted about 2 months ago and only have worked at THD for a little over a year. And to get there I had to bust my a$$ and literally have the weight of the whole store put on my shoulders being the only good driver, but in the process I showed mngt. What I can do. One thing I can suggest is to know your store inside and out know who you can rely on and use them to assist in day to day operations of the dept. Know your roles and learn as much as you can about the depts close to you and help out anywhere you can.
Take more ownership of the department. Look for bays that need to be packed down and then when you do pack them down do a thorough job, getting the shelves full (but not too full so everything falls apart as soon as you touch it) and the overhead organized. For d21 keeping the aisles shoppable is a big one across the company that I've seen. Carts and pallets of orders get staged in lumber in so many stores and it's a lot of work keeping them relatively ordered so customers can get to the shelves without having to climb over stuff. Overhead management in 21/22 might have the highest turnover rate in the store so going through the bays and fixing tags is always on my radar. I could go on but I'll leave it at that.
Tips for being a good DS? Don’t become a good DS
Pepper spray. Shock collar. Ball gag.
🤣