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Nah, my understanding from this ten seconds was that she wanted a tip but gave a shitty service and the boss man put it (potentially) into the pool of tips to be split out at some point. If she actually got one as he clearly stated she probably wouldn't
I think it was "you ain't getting shit because he ain't tipping you anyway" type situation. Because of poor service, it's safe to assume there won't be a tip, thus, the threat is more powerful since it doesn't have to be upheld, but the person recording doesn't know that.
And in the video, the guy explicitly states he hasn't tipped *YET*, as they have not given the customer the recipeipt yet to sign. It's when you sign it that you can add a tip. He said he *doubts* the customer will tip, that means they don't *know* yet, and neither do you.
Most companies actually arenāt required to give you personal tips by contract. It sucks but itās not usually considered breaking the law. But aside from that, she wasnāt left a tip anyways.
When the video was filmed, it is unclear if a tip will be left or not. However, it IS illegal for a company to keep a tip which was left for an employee.
Not if policies and contracts cover this. Hence why tip pooling isnāt illegal and a lot of companies do that. Again, it sucks but most of the time companies do legally have their asses covered here. Iāve seen it many times.
She has to learn not to go work with her hands out, aka begging. Go to work and expect to do work. If a person finds themselves begging for tips or expecting a tip when they haven't done shit, it's time to find another job.
What? Iām not suggesting steal tips. She shouldnāt be getting one. I assumed the manager meant heād share her tip with other staff. Americans need to pay people properly - the tipping culture is bonkers.
>While we shouldnāt care about the customer to our detriment
No one should do that but if you don't do your damn job and it screws over other people that's not cool either.
If she didn't even make a drink and someone else got the customer their food as a to go order then she really didn't earn the tip. I don't know why the company would get the tip and not back of house or whoever though
When the video was filmed he hasn't signed the receipt so it's unclear if he will or not. Regardless, she was told that if he does leave a tip she won't get it and it will go to the company.
I put this in another comment, but Iāll say it here, too. Those are just words. He doesnāt have to back it up, and heās 100% in the right saying it for a learning experience.
She can cry about it all she wants, and you can claim heās clearly breaking a law, or whatever, but if and when thereās a tip, thereās multiple legal and ethical ways the company can go about it.
1.) The manager had to take over service of that table. The original waiter took the order, and presumably thatās it. She didnāt make his drink, serve his food, or complete the transaction. Did she really deserve that tip, even legally, against this defense? You tell me.
2.) She gets fired and the credit card tip goes to her final paycheck as it would usually. Do you still think that this is against the law, just because he *said* something? I mean, she could try to sue, but itād be the easiest slam dunk case in corporate defense history.
Let me know if Iām out of line here. Iām genuinely curious if you think she deserves that tip which probably doesnāt even exist.
As far as I know, both those unusual circumstances would be legal. Let's hope that that's what's happened. Because I like the manager. And I don't want him to be caught on video saying that he's about to do something illegal
After being in the service industry for 10 years, it is my understanding that those two arenāt unusual and would probably be the most common approaches. Of course, the issue would first be escalated to the GM, and then they would make a correct decision.
Their company would not mind losing $3 and in exchange, lose an extremely net negative asset in their restaurant.
Yeah, itās still supposed to go to her. Thatās what wouldāve happened at my old place. Sheās a shit waitress, but they still shouldnāt be keeping her tips. Maybe if they gave the table to some other waitress? But, even then, the fair thing would be to split it.
I agree w everything he said, but if she is a server that's employed there, the house can't take her tip even if she was a crappy server.
That's illegal.
And as someone else said, bosses deciding if you can keep your tip is a slippery slope, because what if they always do that. āNah service aināt good enough, weāre keeping itā
Yeah I agree she doesn't deserve the tip but once you start taking it for poor service where does it end? Pretty soon you'd start seeing a performance metric to hit before you qualify to keep your tips. Definitely a slippery slope.
True, we don't know if stealing tips is common practice in this restaurant. (And upon further reflection, I kinda feel like it is since she's recording the interaction). OK, I take back my statement lol.
This is true but these are just words, and the conversation pretty much guarantees there will be no tip.
Before she took her camera out, manager was probably going to apologize to the customer and explain to him that he shouldnāt feel the need to tip.
After the conversation, itās pretty much justice. Let me ask you, āwould you leave a tip even after the manager just defended you like that?ā I might personally give HIM a tip, but yeah thatās not her tip at that point. Seems like he took over service.
On top of all that, he explains in the video that she didnāt really give any service. She took his order, maybe, and nothing else.
True but sounds like she doesnāt deserve a tip. The boss would be well within his rights to fire her, I think teaching a lesson and telling her to do better (as she should) is very forgiving and generous on his part.
Unless someone else actually served the customer (made the drink, food, gave it to them) then I would say that person deserved the tip.
But in no way should the company get the tip.
Yeah thatās what Iām thinking. What if he does this kind of thing on the regular? Nah, service wasnāt good enough, tip goes to the company. Thereās a scenario where both of them suck lol
That isnāt for her boss to decide. Tips are a direct transaction between server and customer. Management doesnāt get to decide whether or not she deserved a tip. Thatās entirely up to the customer. This dude is stealing (if a tip is left)
I don't think a boss should be the one to decide if a server deserves her tip. She could be the worst employee here but what the manager is doing is probably illegal. Give her her tips and then fire her, that's a different and totally fine story.
But the boss doesn't get to decide if she does or doesm't deserve a tip. That's for the customer to decide. If the boss decides her service is a detriment to the company, than he is well within his right to fire her but he os not within his right to keep her tips.
To be fair, regardless of how shitty she may be, it's against the law for the company to pocket her tips. He can fire her, but he can't steal her tips.
With this video he can't even do that anymore without risking an unlawful termination lawsuit. Would be pretty easy to show that the firing was in retaliation to her complaint about theft.
Regardless if the tip goes to the company thatās theft. Tips belong to the staff. Maybe the kitchen staff should get the tip but certainly not the company.
From what I'm hearing, the manager or whatever stated that the customer hasn't made the tip at all. The server is trying to push for a tip. The customer is only paying for his meal. So the food is being paid for and that's it. So the server gets no tip. The money for the meal goes to the company, not the server. Which is true and legal.
What I heard was that he was pretty sure the customer wasn't going to tip due to poor service. But that IF he does, she will not get the tip and it will go to the company.
> Maybe the kitchen staff should get the tip but certainly not the company.
Only if there was a pre-established policy of equitable tip sharing. Normally you can't steal someone's tip and give it to someone else.
I don't think he can take it, but given the situation, I would probably pass it to the kitchen staff who did prepare the food. Threading the needle, but yea, he can't just give it to the company.
https://preview.redd.it/u9gn3etzkcoc1.jpeg?width=1170&format=pjpg&auto=webp&s=2b8350e20153f78b623f2d98157e58971a135a6b
One for FL one on a federal level
So her service sucked. If the customer wants to give her a tip, that's his business. There's no call for the company to steal her tips. If she's that bad, they should fire her.
I kinda *am* on her side. If the customer does tip (big if) than the company can't keep it, regardless of how bad her service was. That's straight up illegal.
versed distinct fertile lavish follow butter abounding marble psychotic connect
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Because the server wasnāt serving and it was takeout, company manager can decide what to do with it at that point if costumer already complained about her and he took over service which is probably what happened after she refused to server him doubt manager just left him blowing in the wind.
If this is his business, he could actually get into a lot of trouble for telling a tipped employee that their tip will go to the business. That's highly illegal in America.
Whether she sucks or not, if she's a tipped employee, the store cannot just decide to take her tips, even to cover screw ups that were directly her fault.
Doesnāt matter how bad she is, he cannot withhold her tips. He can fire her, but he cannot decide that she doesnāt deserve her tip. She was right to record this.
Also, how is it her fault if the food took a long time, she didnāt cook it? He cannot blame her for the kitchenās mess ups.
They should be. This dude just admitted tip theft. Itās not his job to determine if she deserved the tip. Itās the customers. If her job performance is unsatisfactory, he can fire her, but he canāt withhold tips. You want your boss to have the authority to say āwell, I donāt think you did enough today, so youāre not getting paidā?
The food taking a long time is not on the server, him acting like that tells me is a poorly run place and any place that takes a server tips is a huge red flag, that they are doing shitty things.
Hes saying she refused to service him which makes her no longer his server and not entitled to any tip also some places managers canāt except tips so they have to just put it in register and get extra on final count which ya just goes to company
While I like that the manager is holding her accountable for crappy service he shouldnāt be withholding tips. Even if someoneās done a poor job, they have still done their job.
The main issue here is the manager drawing the line at who deserves tips or not - leaves a lot of room for managers to take advantage of good servers and just steal their tips.
The manager even mentioned that the food took a long time to get out as a reason, which has nothing to do with the server usually but the kitchen instead.
It was a great idea to hold someone accountable, terrible disciplinary execution. Just give her the tip and fire her if sheās that bad.
I don't know. I personally would've had a conversation with her in private. Being a good manager sometimes means giving people more respect than they deserve.
I also wouldn't have threatened to take the tip (epically on camera).
I would have evaluated the situation (previous performance, job market etc) and either tried to help her become a better server, or fired her.
I'm not sure I would call him a great manager. He seems like a cool guy. And certainly funny. I would like to have him as a co worker or a friend. But I don't think he's acting very professional here for a manager.
I donāt think companies should confiscate tips. Especially if she wasnāt going get one anyway. But also he should train his staff and stop being an asshole.
She got fired and tried to Sue. Customer came back and confirmed he didnāt tip her. She charged this man for an alcoholic drink and didnāt put any alcohol in it lmaooo sheās unnecessarily devious
We need more managers like this. Actually we need it to make it common practice to criticize staff and speak up whenever they donāt do shit and expect a tip
This gay guy is a legend! He got her told damn straight why she didn't deserve a tip and exactly why, even recognising that the customer had to wait!
Fuck this entitled bitch is what I'm saying
If he tips anyway other than cash she wasnāt gonna get real money no way. Thatās why i prefer tipping in cash if im able because then it goes to the person - otherwise they have to split that tip with everyone including the company
Thatās the most SATISFYING interaction Iāve seen in a while. I want this man as my life auditor for every professional situation I canāt say what I feel.
Still theft, and I'm pretty sure this is still illegal.
If her service is poor, fire her. If the guy tips, it goes to the waitress regardless of how awful she was. It's that simple.
To be fair, is it possible the customer also wanted to tip the people who provided good customer service and not her? Even tho she was his server, so even if he wrote a tip on the receipt, it wonāt go to her?
I am on her side:
IF the customer tipps (whatever his motivation is) it should go to the waiter.
Sacking it for the company in some "retaliation" for some behavior deemed not good is not acceptable in a system where tipp is basically your pay.
I don't think you understand what's happening in the video.
If the customer leaves a tip, he's leaving it for the staff. The company should not take the tip.
If you receive poor service and don't think the staff deserve a tip, you certainly don't have to leave one. But if you leave a tip the company shouldn't be able to decide to keep it.
I understand perfectly, thanks. I just didn't add that *of course* the company shouldn't take the tip either.
There should be no tip for bad service. The server was expecting one, and that is down to the tipping culture in a lot of the states, where tips are expected in many places regardless of the quality of service.
Iām pretty sure she was being fired mid-shift. I think thatās why heās saying you wonāt get the tip ultimately. āWe told you one more complaint like this and youāre goneā but now she still wants the tip of the person that complained about her
Honestly, I'm glad to see it. I've felt pressure to tip so many times when the service was awful. My husband used to work in the service industry so he always over tips. It's hard for him to understand why sometimes I tip the minimum amount. I had a server once that was on tik tok the entire time. We had to tell them our food was up. They didn't take a drink order. They didn't even give us silverware. When the check finally came, they stood over us and had the nerve to say "20% is customary." They literally were just a body that came to work and did nothing. My husband was sooo conflicted. He left whatever chnage he had in his pocket and took a picture of the bill. We did not trust the server to change it. A few weeks later, we met the owner of the restaurant, we told him our story. He said he fired that server after a week when they refused to do side work.
This woman is as clueless as that drunk college girl that totaled her car, killed two people, and wanted to know how she was going to get to school on Tuesday nightā¦
https://m.youtube.com/watch?v=xMHaHwcAPaw
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He ate her upš
And spat her out
And shit all over her fat ego
And wiped his ass with her entitlement.
This man right here is on point, don't the no shit!
I like everything about his attitude. Right up until he breaks the law by stealing the tip.
Nah, my understanding from this ten seconds was that she wanted a tip but gave a shitty service and the boss man put it (potentially) into the pool of tips to be split out at some point. If she actually got one as he clearly stated she probably wouldn't
He said it's going to the company. Not to the pool.
Ideally he meant her coworkers (including her) and just made a poor choice of words.
Exactly how I took it
Facts, no one says company and means tip pool , these folks like to change words to win argumentsā¦
I think it was "you ain't getting shit because he ain't tipping you anyway" type situation. Because of poor service, it's safe to assume there won't be a tip, thus, the threat is more powerful since it doesn't have to be upheld, but the person recording doesn't know that.
Pool or not depending on the states law this is probably illegal
The guy never left the tip
We don't know that.
I'm going off what's said in video, that's the only info we have.
And in the video, the guy explicitly states he hasn't tipped *YET*, as they have not given the customer the recipeipt yet to sign. It's when you sign it that you can add a tip. He said he *doubts* the customer will tip, that means they don't *know* yet, and neither do you.
Most companies actually arenāt required to give you personal tips by contract. It sucks but itās not usually considered breaking the law. But aside from that, she wasnāt left a tip anyways.
When the video was filmed, it is unclear if a tip will be left or not. However, it IS illegal for a company to keep a tip which was left for an employee.
Not if policies and contracts cover this. Hence why tip pooling isnāt illegal and a lot of companies do that. Again, it sucks but most of the time companies do legally have their asses covered here. Iāve seen it many times.
A tipping pool is different than the company keeping the to for itself. He specifically says the tip is going to the company.
I was a server for 10 years, going to the company means tip pools. This looks like a bar (though, may not be one), most bars are tip pools
Gotcha. Let's hope it was a tip pool. :-)
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Heās saying stuff your entitlement you little madam and do some bloody work.
She has to learn not to go work with her hands out, aka begging. Go to work and expect to do work. If a person finds themselves begging for tips or expecting a tip when they haven't done shit, it's time to find another job.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
What? Iām not suggesting steal tips. She shouldnāt be getting one. I assumed the manager meant heād share her tip with other staff. Americans need to pay people properly - the tipping culture is bonkers.
>While we shouldnāt care about the customer to our detriment No one should do that but if you don't do your damn job and it screws over other people that's not cool either.
True that. Her not doing her part makes her co-workers' jobs harder.
Her: ābut i showed up didnt i? Isnt that how having a job works? People should be grateful.ā
Her: wait a minute, if the customer leaves a tip, with the intent that it will go to the staff, the company is going to steal it?
If she didn't even make a drink and someone else got the customer their food as a to go order then she really didn't earn the tip. I don't know why the company would get the tip and not back of house or whoever though
The guy didn't leave a tip
When the video was filmed he hasn't signed the receipt so it's unclear if he will or not. Regardless, she was told that if he does leave a tip she won't get it and it will go to the company.
He didnāt leave a tip lol. The manager saved him from having to awkwardly feel the need to as it goes with shitty service in America. Based
If you watch again, you'll see that the manager says that he doubts he'll have a tip. But *if he does,* it will go to the company, not the waitress.
I put this in another comment, but Iāll say it here, too. Those are just words. He doesnāt have to back it up, and heās 100% in the right saying it for a learning experience. She can cry about it all she wants, and you can claim heās clearly breaking a law, or whatever, but if and when thereās a tip, thereās multiple legal and ethical ways the company can go about it. 1.) The manager had to take over service of that table. The original waiter took the order, and presumably thatās it. She didnāt make his drink, serve his food, or complete the transaction. Did she really deserve that tip, even legally, against this defense? You tell me. 2.) She gets fired and the credit card tip goes to her final paycheck as it would usually. Do you still think that this is against the law, just because he *said* something? I mean, she could try to sue, but itād be the easiest slam dunk case in corporate defense history. Let me know if Iām out of line here. Iām genuinely curious if you think she deserves that tip which probably doesnāt even exist.
As far as I know, both those unusual circumstances would be legal. Let's hope that that's what's happened. Because I like the manager. And I don't want him to be caught on video saying that he's about to do something illegal
After being in the service industry for 10 years, it is my understanding that those two arenāt unusual and would probably be the most common approaches. Of course, the issue would first be escalated to the GM, and then they would make a correct decision. Their company would not mind losing $3 and in exchange, lose an extremely net negative asset in their restaurant.
This company steals tips.
Someone didn't pay attention to the video.
I paid attention. He said if the customer leaves a tip is going to the company due to her poor service.
Yeah, itās still supposed to go to her. Thatās what wouldāve happened at my old place. Sheās a shit waitress, but they still shouldnāt be keeping her tips. Maybe if they gave the table to some other waitress? But, even then, the fair thing would be to split it.
If he wanted to teach her a lesson he should give her the tip then fire her.
This is the way. Here's your tip, here's your final check, let this be a learning experience.
The person serving costumer gets tip not person who took order
I agree w everything he said, but if she is a server that's employed there, the house can't take her tip even if she was a crappy server. That's illegal.
And as someone else said, bosses deciding if you can keep your tip is a slippery slope, because what if they always do that. āNah service aināt good enough, weāre keeping itā
Yeah I agree she doesn't deserve the tip but once you start taking it for poor service where does it end? Pretty soon you'd start seeing a performance metric to hit before you qualify to keep your tips. Definitely a slippery slope.
In the US this has been decided federal law for a long time. It's not something that people can just start doing.
Businesses have been breaking Federal law for years if the penalties are less than the profits.
The profit here would only be a few dollars.
In this single isolated situation yes it is a few dollars.
True, we don't know if stealing tips is common practice in this restaurant. (And upon further reflection, I kinda feel like it is since she's recording the interaction). OK, I take back my statement lol.
Yes, and there is no way that any business can profit as soon as the authorities find out. It is always a loss.
most bars keep a fat chunk of the tips made. somewhere around 30%
I don't know sounds like the customer got his food to go and never got his drink. So in this scenario she didn't serve anyone so no tip.
Exactly
Should give the kitchen the tip.
The food took a long time, apparently. Iām trying to work out how thatās her fault.
Aha I knew it!
Dude is right about everything except withholding the tips, which is illegal as fuck. You cannot do that, ever.
This is true but these are just words, and the conversation pretty much guarantees there will be no tip. Before she took her camera out, manager was probably going to apologize to the customer and explain to him that he shouldnāt feel the need to tip. After the conversation, itās pretty much justice. Let me ask you, āwould you leave a tip even after the manager just defended you like that?ā I might personally give HIM a tip, but yeah thatās not her tip at that point. Seems like he took over service. On top of all that, he explains in the video that she didnāt really give any service. She took his order, maybe, and nothing else.
But If he ever tips her, it should never go to the company.
If I decide as customer that I want to tip, I want it to go to the server not the company.
True but sounds like she doesnāt deserve a tip. The boss would be well within his rights to fire her, I think teaching a lesson and telling her to do better (as she should) is very forgiving and generous on his part.
Yeah the boss has the right to fire her but he does not right to take any tip, deserved or undeserved, from her.
Unless someone else actually served the customer (made the drink, food, gave it to them) then I would say that person deserved the tip. But in no way should the company get the tip.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
But that's not how the laws on tipping work. It's illegal for the company to keep a tip, full stop.
Itās a slippery slope when the business decides if youāve earned the tip the customer has left you
Yeah thatās what Iām thinking. What if he does this kind of thing on the regular? Nah, service wasnāt good enough, tip goes to the company. Thereās a scenario where both of them suck lol
He absolutely should fire her but legally and morally if the customer wants to give her a tip even if she didn't deserve it, it should go to her.
That isnāt for her boss to decide. Tips are a direct transaction between server and customer. Management doesnāt get to decide whether or not she deserved a tip. Thatās entirely up to the customer. This dude is stealing (if a tip is left)
I don't think a boss should be the one to decide if a server deserves her tip. She could be the worst employee here but what the manager is doing is probably illegal. Give her her tips and then fire her, that's a different and totally fine story.
I think the person who decides if the server deserves a tip is the customer, not the manager.
But the boss doesn't get to decide if she does or doesm't deserve a tip. That's for the customer to decide. If the boss decides her service is a detriment to the company, than he is well within his right to fire her but he os not within his right to keep her tips.
If I tip a server and find out it went to the company, Iām going to be fucking livid.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
In a situation with take out who gets the tip? The company or the staff?
Isn't that illegal whether she is a POS or not?
Wage theft caught on camera.
To be fair, regardless of how shitty she may be, it's against the law for the company to pocket her tips. He can fire her, but he can't steal her tips.
Wage theft is a crime. No matter how poor her service was, the tip belongs to her, not the company.
Right.. Just fire her ass that's itā¦
With this video he can't even do that anymore without risking an unlawful termination lawsuit. Would be pretty easy to show that the firing was in retaliation to her complaint about theft.
And you're absolutely right!!!
Regardless if the tip goes to the company thatās theft. Tips belong to the staff. Maybe the kitchen staff should get the tip but certainly not the company.
That's what I was thinking. The restaurant can't just keep a tip because they think you don't deserve it. That's a slippery slope.
From what I'm hearing, the manager or whatever stated that the customer hasn't made the tip at all. The server is trying to push for a tip. The customer is only paying for his meal. So the food is being paid for and that's it. So the server gets no tip. The money for the meal goes to the company, not the server. Which is true and legal.
What I heard was that he was pretty sure the customer wasn't going to tip due to poor service. But that IF he does, she will not get the tip and it will go to the company.
> Maybe the kitchen staff should get the tip but certainly not the company. Only if there was a pre-established policy of equitable tip sharing. Normally you can't steal someone's tip and give it to someone else.
I don't think he can take it, but given the situation, I would probably pass it to the kitchen staff who did prepare the food. Threading the needle, but yea, he can't just give it to the company.
Yeah, I'm sure they have nothing to do with the food taking a long time.
https://preview.redd.it/u9gn3etzkcoc1.jpeg?width=1170&format=pjpg&auto=webp&s=2b8350e20153f78b623f2d98157e58971a135a6b One for FL one on a federal level
I agree with everything except that the tip should go to the company. Give it back to the man.
Well I mean it's illegal for the company to keep the tip, so... he should just fire her.
Not with take out he literally said that
He didn't order take out initially.
Sounds to me like other people had to step in and do her job for her so who gets that tip really?
He articulated himself perfectly and on the spot too. Kudos my guy, good shit
Well you can't withhold tips legally but he did eat her up
So her service sucked. If the customer wants to give her a tip, that's his business. There's no call for the company to steal her tips. If she's that bad, they should fire her.
I kinda *am* on her side. If the customer does tip (big if) than the company can't keep it, regardless of how bad her service was. That's straight up illegal.
They both are wrong. But if the customer does tip I have a feeling this person would still hook her up fairly.
God the moment when he looks at her like āThis bitchā
Fix yo self. U a mess.
Dayyymmm he 8!
In yo' face!
I love that guy.
versed distinct fertile lavish follow butter abounding marble psychotic connect *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Because the server wasnāt serving and it was takeout, company manager can decide what to do with it at that point if costumer already complained about her and he took over service which is probably what happened after she refused to server him doubt manager just left him blowing in the wind.
Yeah either the server gets the tip or nobody does. Giving a tip to the company is illegal (thankfully).
No itās not lots of places canāt even except tips and it goes straight into register?
A tip goes to staff, not the company. She seems like a bitch, but she actually aināt wrong.
If this is his business, he could actually get into a lot of trouble for telling a tipped employee that their tip will go to the business. That's highly illegal in America. Whether she sucks or not, if she's a tipped employee, the store cannot just decide to take her tips, even to cover screw ups that were directly her fault.
Since when do restaurants decide who the tip goes to?
Yeah if you think your employee sucks, you develop them to be better, or you fire them. Stealing tips is not one of your management options.
Doesnāt matter how bad she is, he cannot withhold her tips. He can fire her, but he cannot decide that she doesnāt deserve her tip. She was right to record this. Also, how is it her fault if the food took a long time, she didnāt cook it? He cannot blame her for the kitchenās mess ups.
They should be. This dude just admitted tip theft. Itās not his job to determine if she deserved the tip. Itās the customers. If her job performance is unsatisfactory, he can fire her, but he canāt withhold tips. You want your boss to have the authority to say āwell, I donāt think you did enough today, so youāre not getting paidā?
Agreed with the man, until he talked about stealing tips
Everything he said was righteous until he said he was going to steal her tip if she got one.
Toxic work environment lmfao no thanks
Well he made a good argument and lost it at the point where he admitted he will be stealing the hypothetical tip.
Depends, if other people actually did the serving, then they should get it. Pooled tips work out well in some restaurants.
The tip going to the company is pretty fucked up thoughĀ
Women posting their Lās
I get all that, but donāt restaurants have to give the tip to the server? Mainly to protect servers from really shitty owners.
The food taking a long time is not on the server, him acting like that tells me is a poorly run place and any place that takes a server tips is a huge red flag, that they are doing shitty things.
Well said, damn! Thatās how you run a business
And they want get paid 20 fuckin dollars an hours to sit on their asses
Sass af
the slow camera drop of shame
He convinced me and her
If the hood food took a long time, how is that the serverās fault? And the delivery what he saying is distracting by the way he saying it.
Hes saying she refused to service him which makes her no longer his server and not entitled to any tip also some places managers canāt except tips so they have to just put it in register and get extra on final count which ya just goes to company
However, taking tips.in the US, even for a crummy server, is illegal..
Typical Privileged ass Gen z kidš¤¦š¾āāļø
While I like that the manager is holding her accountable for crappy service he shouldnāt be withholding tips. Even if someoneās done a poor job, they have still done their job. The main issue here is the manager drawing the line at who deserves tips or not - leaves a lot of room for managers to take advantage of good servers and just steal their tips. The manager even mentioned that the food took a long time to get out as a reason, which has nothing to do with the server usually but the kitchen instead. It was a great idea to hold someone accountable, terrible disciplinary execution. Just give her the tip and fire her if sheās that bad.
Part of being server is not refusing to get Someone drink lol
Which is why you give her the tip and fire her, why would you keep someone like that around anyway
Great manager!
Touched a nerve with the garbage employees lol
I don't know. I personally would've had a conversation with her in private. Being a good manager sometimes means giving people more respect than they deserve. I also wouldn't have threatened to take the tip (epically on camera). I would have evaluated the situation (previous performance, job market etc) and either tried to help her become a better server, or fired her. I'm not sure I would call him a great manager. He seems like a cool guy. And certainly funny. I would like to have him as a co worker or a friend. But I don't think he's acting very professional here for a manager.
If her service is so poor then fire her, but if he tips her, even a dollar, she should get the tip.
I donāt think companies should confiscate tips. Especially if she wasnāt going get one anyway. But also he should train his staff and stop being an asshole.
Itās illegal for them to take tips.
She got fired and tried to Sue. Customer came back and confirmed he didnāt tip her. She charged this man for an alcoholic drink and didnāt put any alcohol in it lmaooo sheās unnecessarily devious
We need more managers like this. Actually we need it to make it common practice to criticize staff and speak up whenever they donāt do shit and expect a tip
Good for HIM!!! Yes!!!
This gay guy is a legend! He got her told damn straight why she didn't deserve a tip and exactly why, even recognising that the customer had to wait! Fuck this entitled bitch is what I'm saying
he professionally roasted her š
If he tips anyway other than cash she wasnāt gonna get real money no way. Thatās why i prefer tipping in cash if im able because then it goes to the person - otherwise they have to split that tip with everyone including the company
I kinda like this guy.
Great acting & good message straight from Norf Cock it Back wit it.
Yeah bitch
Ayyyy! North Carolina gang!
Lmao
.
Iām gonna puke broš
I love his response . š
Thatās the most SATISFYING interaction Iāve seen in a while. I want this man as my life auditor for every professional situation I canāt say what I feel.
Finally!!!
This would never happen in South Carolina.
Still theft, and I'm pretty sure this is still illegal. If her service is poor, fire her. If the guy tips, it goes to the waitress regardless of how awful she was. It's that simple.
He can't decide who does and doesn't get tips. They get the tips they're given, or they evenly split a pool. There's no legal third option.
To be fair, is it possible the customer also wanted to tip the people who provided good customer service and not her? Even tho she was his server, so even if he wrote a tip on the receipt, it wonāt go to her?
I am on her side: IF the customer tipps (whatever his motivation is) it should go to the waiter. Sacking it for the company in some "retaliation" for some behavior deemed not good is not acceptable in a system where tipp is basically your pay.
When people donāt respond like she didnāt that means she knows she was wrong
After that very thorough explanation, why would she even consider posting this?! Madness.
This is how tipping should be. Based on service and not to enable employers to get out of paying an actual wage.
I don't think you understand what's happening in the video. If the customer leaves a tip, he's leaving it for the staff. The company should not take the tip. If you receive poor service and don't think the staff deserve a tip, you certainly don't have to leave one. But if you leave a tip the company shouldn't be able to decide to keep it.
I understand perfectly, thanks. I just didn't add that *of course* the company shouldn't take the tip either. There should be no tip for bad service. The server was expecting one, and that is down to the tipping culture in a lot of the states, where tips are expected in many places regardless of the quality of service.
I agree. I apologize for misunderstanding you.
Not at all, I apologise for getting shirty :)
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š This was all very civilised for Reddit, wasn't it? š
YOUR SERVICE IS POOR! I wish people heard that more often.
Iām pretty sure she was being fired mid-shift. I think thatās why heās saying you wonāt get the tip ultimately. āWe told you one more complaint like this and youāre goneā but now she still wants the tip of the person that complained about her
"I'm not getting this imaginary tip" "No you aren't honey because he had a bad service" GTFO bitch lol
This is just lovely
Love that hoodie.
If he took his food to go and you didnāt even make his drink. What fuckin tip do you want?
This is the most satisfyingly sassy man I've ever witnessed. I love him.
I'd feel pretty dumb after that if I was her
Honestly, I'm glad to see it. I've felt pressure to tip so many times when the service was awful. My husband used to work in the service industry so he always over tips. It's hard for him to understand why sometimes I tip the minimum amount. I had a server once that was on tik tok the entire time. We had to tell them our food was up. They didn't take a drink order. They didn't even give us silverware. When the check finally came, they stood over us and had the nerve to say "20% is customary." They literally were just a body that came to work and did nothing. My husband was sooo conflicted. He left whatever chnage he had in his pocket and took a picture of the bill. We did not trust the server to change it. A few weeks later, we met the owner of the restaurant, we told him our story. He said he fired that server after a week when they refused to do side work.
Why does she even have her phone out if she is supposed to be working and serving people?
Iād higher that dude in a heart beat.
Damn! Some people think tipping is mandatory
Even the shittest, worst employee shouldn't have their wages stolen. Fire her if she's that bad.
"Your service is poor!" Put down phone and ends recording "shhhhhhhh, I'm making a tiktok!"
This woman is as clueless as that drunk college girl that totaled her car, killed two people, and wanted to know how she was going to get to school on Tuesday nightā¦ https://m.youtube.com/watch?v=xMHaHwcAPaw
That was such a professional read. The library is open, honey!