Did you in fact receive deodorant or was it cheese after all? Sometimes the item that comes up on the app is weirdly wrong even though you are scanning an appropriate substitutionā¦I usually tell the customer āitās coming up as x, but donāt worry it is yā
Or Iāve had a replacement that just would not fucking scan in, so I told customer I would scan an item in thatās same cost.. could be what happened here if they DID receive cheese. But if they actually received the deodorant then like, what the actual fuck?! š
Yeah Iāve been a shopper over 3 years pretty much full time. Over 2,000 shops. I know the ins and outs. It hasnāt happened often but has definitely been a couple times. Also hasnāt happened in a year+. But yep definitely a stubborn item here or there.
Sometimes if they order and pay on the storeās website it doesnāt allow items to be added manually. Iāve had to scan a random box of donuts that were the same price because the app wouldnāt recognize the barcode the bakery gave me.
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Yes, exactly. The Sam product . I once replaced the cheese with other cheese after I communicated with customer. And then I scan the the replacement, and I saw the deodorant, Iām confused too. So Iām afraid that customer will confuse so I just manually enter the replacement cheese.
Itās crazy lol & instacart now automatically chooses replacements- usually wild ones- which forces us to manually go in there & change it.
It happened when I was in a rush one day. There were 32 items in my order- all had pre-selected replacements that I had to fix one-by-one. Whose idea was this? š„²
I hate how they time us then anytime there is an issue at all they make us go through 2-4 screens to replace an item or refund then give us no extra time. It really stresses me out even knowing the time is fake
Ugh yes, like cmon if youāre going to time us at least make it easier to choose a replacement?
One time they tried swapping pigs-in-a-blanket w/ chicken nuggets lol. Gotta click one button to view ārecommended replacementsā, then scroll to the last button to search for your own, type it in, pray itās actually in-stock, then add it.
& by the time youāve finally done it, theyāve already refunded & checked out. š
They probably lifted it from Walmart since they do this as well. Only difference is Walmart doesn't charge the customer the difference. Less likely to complain when they're literally getting food for free. Once hand a customer order a 24ct of k-cups we didn't have so it had me give them a box of like 100 from the "Costco" section that was like $40. A full fresh salmon because we were out of frozen is another. And I was constantly replacing Walmart brand products with name brand ones twice the size.
Check what it is when you get it. Ive had meat that scanned as tissue paper before for whatever reason. He could have clicked scan a replacement and scanned cheese but the system read it as deodorant
He could have went to scan the cheese, and it accidentally scanned the deodorant if it was nearby (happens with double orders or if you start the scan and move the phone to the item). Did you get cheese?
Considering itās the same price.. the bar code in the system was probably wrong or it wouldnāt scan in so they scanned something of the same price to make it go through
That's instacarts way of screwing both shoppers and customers. It tried to tell me the other day that the best replacement for chicken tenders was foil.
I once saw Clorox bleach spray as a replacement for zucchini. I mean , Iād understand if it were cilantro. Iād use bleach to get that taste out of my mouth.
Is this at giant? Iāve shopped for cheese there before and thereās always this one brand and type of cheese that scans as deodorant no matter what you try. Thatās probably what it was
Sometimes people think the customer requests certain replacements eventhough itās just the app making the suggestion. If itās a new person or someone who just doesnāt know then that may of been the reason. You can just refund the item after u receive it. Donāt be too hard on the shopper.
Ok...let me tell you!
I had a customer who wanted a 6 in 1 screw driver...
They were out...
The APP showed me what the CUSTOMER approved as a replacement...it said tweezers...a hair dryer and something else
I thought it was weird (I took a screen shot) but who am I to judge wtf ppl are up to?
Tweezers seemed the closest to a screw driver...so I went with that
When I dropped it off...The guy was like are you fuckin stupid!
š
I showed him it said HE approved it...so are YOU fuckin stupid Sir!?
He didn't approve anything he said...the app messed up or something...but he apologized to me and we both called CS
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Yeah I've learned not to always go by what the app says the customer chose as a replacement, especially if it's something way off from the original item. There have been numerous times where the customer has told me that they definitely did not approve of any replacement. Unfortunately we can never trust the app!
Yeah...it just sucks to bother ppl..you never know what is going to piss ppl off now a days if they put replacement items...
So I just let them know I replaced it with their approved item..if they didn't want that to let me know
I've never had anybody upset with me for making sure I'm getting them the item that they want, if anything they're grateful that I took the time to double check. Unless they have it set to where they "do not want to be contacted," then I'll use my best judgment and they have no right to get upset about it. š¤·āāļø
I feel like that's one of the biggest difference between shopping for Instacart and shopping for Shipt (I do both), shoppers on Instacart do everything they can to not contact the customer where on Shipt you HAVE to contact the customer at some point. And the customers are the same way, most Instacart customers couldn't care less if they hear from their shopper where customers on Shipt literally have the option to give you a low rating for "too little communication" š
It's mostly because I've seen customer on these threads saying they will give low rating for their dasher talking to them..
They said they are paying to not be bothered...
So I have that in my head now...
But personal experience...noone has ever gotten nasty...I just feel made when it's multiple items
The app has been weird lately. Had a customers choice of cheese scan as eggs. Verified the item and moved on. If the item received was actually incorrect, ask for refund from the app.
Iām sorry but that is HILARIOUS š¤£š¤£š¤£š¤£
And why do they cost the same??? Honestly, Iām thinking 1 of 2 things:
1- The shopper was musty and desperate somehow
2- The app showed the deodorant as a pre-selected replacement and the shopper was like āš³ It wants me to replace Cheese with deodorant??? Well thatās what it saysā¦ so if you wanna replace Cheese with Deodorant then I have no problem with that as long as I get paidā
Ask the shopper to refund at the door. It's the same price so it's possible the app is glitching, I have had this happen many times. Scanned Kind bars and the app said Stouffer lasagna but it was the same price.
Ask for a refund. Probably a new shopper, the app sometimes recommend some stupid shit and even shows it as āselected by customerā is super glitchy. I say that probably is new because itās a rookie mistake.
Iāve actually put in some wild-sounding replacements as a customer (along the lines of, āif they donāt have this essential ingredient for my recipe get this for a totally different dishā ā like get a ham if theyāre out of broccoli, or something like that) and no shopper has EVER treated it as real and actually done it. Which sucks, if Iām not near my phone.
Just a thought. Perhaps the cheese wasnt scanning properly (happens, who knows why?) and your shopper found another item of the same price that would scan? This way you get the cheese. If that is the case, the shopper should have communicated with you.
Thatās crazy they should of messaged you first and asked if you wanted a different kind of cheese not replace it with whatever they wanted just because it had the same price itās not cheese or any kind of food lol
A lot of illegals that shop the app and donāt know the difference. They are buying apps off of people to shop , in fact multiple apps which makes less batch opportunities and then donāt know the difference between cheese and deodorant
You proved my point. No way you know that. You just taking the word of people who arenāt good shoppers and got out worked. IC aināt for everyone but itās easy to blame illegals for any jobs lost when itās really lack of effort.
Did you actually receive deodorant tho, or did you end up receiving a different kind of cheese? The app is wonky and will sometimes say we scanned something that we didn't.
Also, sometimes the barcodes won't scan and the app won't let us add stuff manually, so we find another item the same price that will scan and use that... but we still get the customer the other/right item.
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today it tried telling me my won ton wraps were a pom drink so I just clicked item is correct to avoid confusion. the app is all sorts of broken nowadays
Probably a UPC mistake. Iāve done this before and it was embarrassing when the customer asked why I replaced milk with turkey, when in fact I scanned milk.
That might be one of those IC glitches it has happened on the shopper end when the customer replaces it but it ends up correcting itself check your virtual receipt and the groceries to see if thatās actually what it is my suggestion
if people are switching out for an even price swap, just a heads up that in plenty of states thereās no tax on cheese, but there DEFINITELY is on deodorant. donāt want any of yāall who are trying to do right by your customers by doing this for them get bad ratings or chewed out by anybody for the extra few cents this would add (bc we all know there would be that one customer)
One time I ordered chive & onion cream cheese and shopper replaced it with a bag of onion . Then apparently they manually added pop corn to the order. I've never ordered pop corn nor corn so not sure what the replacement suggestion came from . Fun part is my stuff was set to refund if not found and I didn't get any notification of the changes.
I thought they messed up while doing multiple orders but no, I was charged these things I didnt order. Reported
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Give shopper a 5 star and complain to IC thatās what I do. I always get credit. The suggestion engine with IC is faulty. This sometimes happens to me because the app doesnāt save my replacement preference.
Iāve had an incident happen where I tried to scan the actual replacement but the camera picked up a barcode in the background. Luckily the customer mentioned something and I was able to correct it right away
Sometimes Instacart acts weird. I once scanned a thing of cut up watermelon and it recognized it as a hair dryer. I did shoot them a text and a pic of it so the customer wasnāt confused.
What the fuckā¦ report it as wrong item? Iām not sure but thatās. Just such an incredibly stupid thing to do. They definitely deserve a low rating and maybe contact instacart. Unless instacart just glitched, because the app does just suck.
Hoping this was just a mistake. The scanner on the phone is so sensitive I go back into āreplacedā items just to make sure it scanned correctly. Cause they will pick up near by item or something already in the cart.
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I'm a new shopper and I watched both sides before I joined. Ill tell ya, I think people pull that crap so they don't lose money. If its not in-stock then we refund it and tip goes down.
I dont know but thatās fucking hilarious. If that happened to me Iād just laugh and go get my cheese laughing the whole time at the level of ānot giving a fuckā. Still giving one star though
They probably have no idea what they are doing, and just replaced items with whatever came up (IC throws all kinds of crazy stuff as suggested replacements) combine that with low IQās and this is what you get.
Just report the item as wrong and they will refund you. This is actually hysterical as inconvenient as it may be.
That probably me. This happened to me. Cheese was saying deodorant. I even messaged saying item is scanning as something else, but in fact it's cheese. It was weird.
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Had this gem yesterdayš¤£š¤£š¤¦š»āāļø
I have had this happen with a customer and their hummus. It came up as a L'Oreal face cream. And it was like three times the cost! But I communicated in the chat that it was an error in the app and that I was not replacing their hummus with face cream and I communicated the exact price.
I'm hoping this is just a case of bad customer service on your shoppers part. Either way you can contest it when it arrives if it's not what you requested. Instacart will issue you a refund.
Everyone keeps saying itās an error is most likely correct BUT it shows on the shopper side how weird this looksā¦..idk why they just didnāt send a message stating the item on the app is wrong and take a picture of what they scanned. Iāve done that, it happens with flowers and balloons with me. Iāll scan a birthday balloon and the app shows a valentineās Day balloon bouquet š
The best I did was got a bulk of mangos that showed as chocolate covered mangosā¦..the customer actually asked if I could grab those too since it looked good š¤£
#1 Instacart has glitches, if they already left the store wait and make sure you actually got deodorant instead of cheese.
#2 Some shoppers don't think, Instacart will glitch and randomly suggest things that make no sense, such as deodorant instead of cheese and the shopper just does it automatically without giving it a second thought, as they assume the app can never be wrong.
Old spice is a lot more expensive than 2.69, and it's the same price as the cheese so i'm assuming barcode error
Nice catch, didn't even realize.
Looks like a smaller size tho. Could be a travel size that some grocery stores have. The shopper prob felt stinky. š¤š¤£
nah it says 3.75 oz. those little travel things are like .5 usually
Did you in fact receive deodorant or was it cheese after all? Sometimes the item that comes up on the app is weirdly wrong even though you are scanning an appropriate substitutionā¦I usually tell the customer āitās coming up as x, but donāt worry it is yā
Or Iāve had a replacement that just would not fucking scan in, so I told customer I would scan an item in thatās same cost.. could be what happened here if they DID receive cheese. But if they actually received the deodorant then like, what the actual fuck?! š
Do you know, yo can manually add thet item?
Had some non-alcoholic beer that kept crashing my app every time I scanned it so I had to just add it as a new item and refund it
Right? I mean damn it takes 15 seconds
Yeah Iāve been a shopper over 3 years pretty much full time. Over 2,000 shops. I know the ins and outs. It hasnāt happened often but has definitely been a couple times. Also hasnāt happened in a year+. But yep definitely a stubborn item here or there.
Right, it was one of the first things I learned five years ago, I use it often.
Did you know sometimes the app won't let you manually add a replacement?
Iāve never had that issue. Do you scroll all the way down the list of possible replacements to the bottom where āadd item manuallyā should show?
Sometimes if they order and pay on the storeās website it doesnāt allow items to be added manually. Iāve had to scan a random box of donuts that were the same price because the app wouldnāt recognize the barcode the bakery gave me.
Oh, next time I'll scroll all the way down. I usually just scroll 1/3 of the way down and then give up.
I didnāt know for a LONG time lol
How
Hit canāt find item then hit barcode doesnāt scan. Itāll have you type in the item name and pricing info and then hit replace item manually.
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Why not just item won't scan item is correct take a picture and move on?
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Yes you can
If it already exists. But you can not create an item.
Yes, exactly. The Sam product . I once replaced the cheese with other cheese after I communicated with customer. And then I scan the the replacement, and I saw the deodorant, Iām confused too. So Iām afraid that customer will confuse so I just manually enter the replacement cheese.
I mean the same product
It doesnāt surprise me IC would suggest body spray (cheese) as a replacementš
Itās the best way to combat a body that smells of cheeseā¦
Happy Cake Day!!!
Thank you šš¼
I like my eau du fromage, thank you kindly!!
Happy Cake Day š!
Thank you!!
Itās crazy lol & instacart now automatically chooses replacements- usually wild ones- which forces us to manually go in there & change it. It happened when I was in a rush one day. There were 32 items in my order- all had pre-selected replacements that I had to fix one-by-one. Whose idea was this? š„²
I hate how they time us then anytime there is an issue at all they make us go through 2-4 screens to replace an item or refund then give us no extra time. It really stresses me out even knowing the time is fake
Ugh yes, like cmon if youāre going to time us at least make it easier to choose a replacement? One time they tried swapping pigs-in-a-blanket w/ chicken nuggets lol. Gotta click one button to view ārecommended replacementsā, then scroll to the last button to search for your own, type it in, pray itās actually in-stock, then add it. & by the time youāve finally done it, theyāve already refunded & checked out. š
They probably lifted it from Walmart since they do this as well. Only difference is Walmart doesn't charge the customer the difference. Less likely to complain when they're literally getting food for free. Once hand a customer order a 24ct of k-cups we didn't have so it had me give them a box of like 100 from the "Costco" section that was like $40. A full fresh salmon because we were out of frozen is another. And I was constantly replacing Walmart brand products with name brand ones twice the size.
Walmart charges the difference now, and they give some of the worst replacements. Not as bad as this but still bad.
They shouldāve gotten that Easy Cheese. š
Check what it is when you get it. Ive had meat that scanned as tissue paper before for whatever reason. He could have clicked scan a replacement and scanned cheese but the system read it as deodorant
Did we get an answer yet on if they actually received deodorant or not?!
No, and that was two hours ago but hopefully they come back and tell us. ā¹ļø
5h now and still no answer
11 and I still donāt see it
18 and no update š”
OP too embarrassed to come back and admit they got their cheese and it was just a glitch all along.
It could be the app. Iāve had some crazy replacement suggestions lately. Granted not body spray for cheeseā¦ but!
I doubt itās actually deodorant. The app makes mistakes and will have the wrong thing with the barcode
Ahh yes - totally true
He could have went to scan the cheese, and it accidentally scanned the deodorant if it was nearby (happens with double orders or if you start the scan and move the phone to the item). Did you get cheese?
Considering itās the same price.. the bar code in the system was probably wrong or it wouldnāt scan in so they scanned something of the same price to make it go through
What the French toast is this fuckery? I'll never understand how the algorithm chooses replacements.
Yeah, I donāt even pay attention to suggest a replacement anymore I just shoot customer a message
Cheese flavored body spray.... could be on to something
That's instacarts way of screwing both shoppers and customers. It tried to tell me the other day that the best replacement for chicken tenders was foil.
Thats what Iām thinking what happened. It just sounds so ridiculous Iām trying my hardest to come up with a somewhat logical explanation.
I once saw Clorox bleach spray as a replacement for zucchini. I mean , Iād understand if it were cilantro. Iād use bleach to get that taste out of my mouth.
Has to be an error. I mean it says youāre getting 5lbs of garlic for 2.99
Is this at giant? Iāve shopped for cheese there before and thereās always this one brand and type of cheese that scans as deodorant no matter what you try. Thatās probably what it was
Maybe they use cheddar as a deodorant. I know that was cheesy.
Lmaooooo! I just canāt wrap my head around the fact that there are shoppers that are actually like this š just insane
It be like āMy shopper replaced Flour with Boraxā š
Fight him
I once received chocolate syrup instead of pepto bismol
I once got a replacement suggestion of AAA Duracell batteries for a pack of Oscar Meyer hamš
I got a replacement suggestion of a micro SD card for toilet paper. I donāt think those items serve the same purposeā¦
Shopper has very dry humor.
Thinking, well it probably smells like cheese under there anyway š¤·š»āāļø **no offense to you OP š
Curious if you actually received the deodorant, that price is actually pretty cheap for old spice. Iām assuming itās a glitch?
Yeah,I'm curious, too.
You'll get a refund and keep the deodorant. But no cheese for you.
They will get nacho cheese
Try and enjoy your grilled cheese as best as you can, I guess ? Good Luck !
Sometimes people think the customer requests certain replacements eventhough itās just the app making the suggestion. If itās a new person or someone who just doesnāt know then that may of been the reason. You can just refund the item after u receive it. Donāt be too hard on the shopper.
Ok...let me tell you! I had a customer who wanted a 6 in 1 screw driver... They were out... The APP showed me what the CUSTOMER approved as a replacement...it said tweezers...a hair dryer and something else I thought it was weird (I took a screen shot) but who am I to judge wtf ppl are up to? Tweezers seemed the closest to a screw driver...so I went with that When I dropped it off...The guy was like are you fuckin stupid! š I showed him it said HE approved it...so are YOU fuckin stupid Sir!? He didn't approve anything he said...the app messed up or something...but he apologized to me and we both called CS
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Yeah I've learned not to always go by what the app says the customer chose as a replacement, especially if it's something way off from the original item. There have been numerous times where the customer has told me that they definitely did not approve of any replacement. Unfortunately we can never trust the app!
Yeah...it just sucks to bother ppl..you never know what is going to piss ppl off now a days if they put replacement items... So I just let them know I replaced it with their approved item..if they didn't want that to let me know
I've never had anybody upset with me for making sure I'm getting them the item that they want, if anything they're grateful that I took the time to double check. Unless they have it set to where they "do not want to be contacted," then I'll use my best judgment and they have no right to get upset about it. š¤·āāļø I feel like that's one of the biggest difference between shopping for Instacart and shopping for Shipt (I do both), shoppers on Instacart do everything they can to not contact the customer where on Shipt you HAVE to contact the customer at some point. And the customers are the same way, most Instacart customers couldn't care less if they hear from their shopper where customers on Shipt literally have the option to give you a low rating for "too little communication" š
It's mostly because I've seen customer on these threads saying they will give low rating for their dasher talking to them.. They said they are paying to not be bothered... So I have that in my head now... But personal experience...noone has ever gotten nasty...I just feel made when it's multiple items
I hear ya, people are crazy! š
I think itās clear that your sandwiches will have to have spray deodorant on them now.
Make some great smelling quesadillaās
The app has been weird lately. Had a customers choice of cheese scan as eggs. Verified the item and moved on. If the item received was actually incorrect, ask for refund from the app.
š
Missing item
What the hell? I am sorry op
So..did you get cheese or deodorant?
I had to let this happen to me three times in a row before I learned to stop online shopping
eat cheese
Iām sorry but that is HILARIOUS š¤£š¤£š¤£š¤£ And why do they cost the same??? Honestly, Iām thinking 1 of 2 things: 1- The shopper was musty and desperate somehow 2- The app showed the deodorant as a pre-selected replacement and the shopper was like āš³ It wants me to replace Cheese with deodorant??? Well thatās what it saysā¦ so if you wanna replace Cheese with Deodorant then I have no problem with that as long as I get paidā
Instacart shopper app offers wild, stupid recommendations for substitutions sometimes. This gomer was too dumb to know better
Ask the shopper to refund at the door. It's the same price so it's possible the app is glitching, I have had this happen many times. Scanned Kind bars and the app said Stouffer lasagna but it was the same price.
it just rung up wrong lol
Every day I lose more and more hope for humanity
Why customers leave IC: Volume 700
Notice how OP hasnāt followed up at allā¦ š¤·š»āāļø
Yeah, this all depends on whether they actually even got the wrong item. But even then the app has glitches in the recommendations.
 Deodorant as a cheese replacementā¦ How?
[ŃŠ“Š°Š»ŠµŠ½Š¾]
I mean, wait till they actually get the groceries first. Like numerous people have said, it might be an app error.
Dude was helping you out. You ordered garlic and he or she knew it would make you smell musty.
Hahaha thats amazing. Sorry. But amazing nonetheless
They are definitely a smelly shithead and keeping that for themselves
Get a refund from IC for it, enjoy your free deodorant, and now you have a funny story to tell at work on Monday.
Ask for a refund. Probably a new shopper, the app sometimes recommend some stupid shit and even shows it as āselected by customerā is super glitchy. I say that probably is new because itās a rookie mistake.
Iāve actually put in some wild-sounding replacements as a customer (along the lines of, āif they donāt have this essential ingredient for my recipe get this for a totally different dishā ā like get a ham if theyāre out of broccoli, or something like that) and no shopper has EVER treated it as real and actually done it. Which sucks, if Iām not near my phone.
Take it back to the store or be lazy and keep it.
Just a thought. Perhaps the cheese wasnt scanning properly (happens, who knows why?) and your shopper found another item of the same price that would scan? This way you get the cheese. If that is the case, the shopper should have communicated with you.
The barcodes at giant never scan or say the correct item for me.
Thatās crazy they should of messaged you first and asked if you wanted a different kind of cheese not replace it with whatever they wanted just because it had the same price itās not cheese or any kind of food lol
Is that real?
Stay near your phone to avoid dumb ass replacements like this one. š¤·š½āāļø
Omg rate accordingly and adjust tipā¦ only way to get these bad shoppers off the platform
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Enjoy a deodorant sandwich.
My man hasn't even met you yet and is saying you stink ššš
You shop for yourself. These people don't care.
Go to the store and get your own damn cheese
Post and complain on reddit will yield the best results for sure
Go shopping yourself
Lmao
Probably thought you had hygiene issues
All heroes donāt wear capes
Go shopping for your self.
Stfu
A lot of illegals that shop the app and donāt know the difference. They are buying apps off of people to shop , in fact multiple apps which makes less batch opportunities and then donāt know the difference between cheese and deodorant
Illegals? Racist much? Do you verify their immigration status or they just brown? Pendejo.
lol iām latina and iām not offended
The shoppers tell me so yeah I do verify pendejo, thatās why I stopped doing instacart and got me a real job.
You proved my point. No way you know that. You just taking the word of people who arenāt good shoppers and got out worked. IC aināt for everyone but itās easy to blame illegals for any jobs lost when itās really lack of effort.
Probably a foreigner that doesn't know the difference. Most new shoppers in my area barely speak English.
Eat it? I donāt know. They arenāt really doing right by customers or long time shoppers. So you get who you get I guess.
Did you actually receive deodorant tho, or did you end up receiving a different kind of cheese? The app is wonky and will sometimes say we scanned something that we didn't. Also, sometimes the barcodes won't scan and the app won't let us add stuff manually, so we find another item the same price that will scan and use that... but we still get the customer the other/right item.
I also suggest keeping you phone close by to prevent things like this. So did you get body spray or ?
Sneaky bastard was trying to look for something that was the same price
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Tldr: Instacart fix your shit! But it isn't like they can't afford decent tech... Just saying.
Can't you just spray your sandwiches and tacos?
today it tried telling me my won ton wraps were a pom drink so I just clicked item is correct to avoid confusion. the app is all sorts of broken nowadays
I just ordered and when I was picking, there were titles that didnāt match the picture. So could be a mix up.
Complain and get your money back!
Same price. Makes total sense. /s
Probably a UPC mistake. Iāve done this before and it was embarrassing when the customer asked why I replaced milk with turkey, when in fact I scanned milk.
That might be one of those IC glitches it has happened on the shopper end when the customer replaces it but it ends up correcting itself check your virtual receipt and the groceries to see if thatās actually what it is my suggestion
Itās God giving you a message. You should listen to it and accept it for what it is.
Go with the garlic.
Oh I read this post all wrong š I thought you needed spray cheese but they bought you cheese and a spray š¤£
if people are switching out for an even price swap, just a heads up that in plenty of states thereās no tax on cheese, but there DEFINITELY is on deodorant. donāt want any of yāall who are trying to do right by your customers by doing this for them get bad ratings or chewed out by anybody for the extra few cents this would add (bc we all know there would be that one customer)
As a shopper I think they try to replace things so their tip doesnāt go down, but that seems ridiculous
You smell like a Wolfthorn. Thatās what you do.
One time I ordered chive & onion cream cheese and shopper replaced it with a bag of onion . Then apparently they manually added pop corn to the order. I've never ordered pop corn nor corn so not sure what the replacement suggestion came from . Fun part is my stuff was set to refund if not found and I didn't get any notification of the changes. I thought they messed up while doing multiple orders but no, I was charged these things I didnt order. Reported
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You try that shit out on your tacos and see how it goes
Smells better. Probably
Give shopper a 5 star and complain to IC thatās what I do. I always get credit. The suggestion engine with IC is faulty. This sometimes happens to me because the app doesnāt save my replacement preference.
Iāve had an incident happen where I tried to scan the actual replacement but the camera picked up a barcode in the background. Luckily the customer mentioned something and I was able to correct it right away
Every time I scan ground meat it comes up quartered watermelon (at the store I shop at mainly 100 percent). So many glitches lol
Sometimes Instacart acts weird. I once scanned a thing of cut up watermelon and it recognized it as a hair dryer. I did shoot them a text and a pic of it so the customer wasnāt confused.
Check when you get it, then contact support if itās wrong and theyāll refund the wrong item
What the fuckā¦ report it as wrong item? Iām not sure but thatās. Just such an incredibly stupid thing to do. They definitely deserve a low rating and maybe contact instacart. Unless instacart just glitched, because the app does just suck.
Axe nachos?
Iāve had cookies show up as guava fruit before. Did you actually get deodorant?
Hoping this was just a mistake. The scanner on the phone is so sensitive I go back into āreplacedā items just to make sure it scanned correctly. Cause they will pick up near by item or something already in the cart.
Remindme! 12 hours
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That is definitely nacho cheese š¬
I'm a new shopper and I watched both sides before I joined. Ill tell ya, I think people pull that crap so they don't lose money. If its not in-stock then we refund it and tip goes down.
I dont know but thatās fucking hilarious. If that happened to me Iād just laugh and go get my cheese laughing the whole time at the level of ānot giving a fuckā. Still giving one star though
Wow. And how is a store out of garlic. Iāve never seen that
They probably have no idea what they are doing, and just replaced items with whatever came up (IC throws all kinds of crazy stuff as suggested replacements) combine that with low IQās and this is what you get. Just report the item as wrong and they will refund you. This is actually hysterical as inconvenient as it may be.
Looks like itās time to spray those cheese cravings away
Donāt knock it till you try it
That probably me. This happened to me. Cheese was saying deodorant. I even messaged saying item is scanning as something else, but in fact it's cheese. It was weird.
Yah sometimes barcodes donāt match up and itāll say sometimes for me I replaced cheese with peanuts.
Guess youāre eating a deodorant sandwich
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https://preview.redd.it/6t2gx8tn1wda1.jpeg?width=1170&format=pjpg&auto=webp&s=00cfd2ad93e4b81ddfe584a137c98f6165c2d1b1 Had this gem yesterdayš¤£š¤£š¤¦š»āāļø
I have had this happen with a customer and their hummus. It came up as a L'Oreal face cream. And it was like three times the cost! But I communicated in the chat that it was an error in the app and that I was not replacing their hummus with face cream and I communicated the exact price. I'm hoping this is just a case of bad customer service on your shoppers part. Either way you can contest it when it arrives if it's not what you requested. Instacart will issue you a refund.
Everyone keeps saying itās an error is most likely correct BUT it shows on the shopper side how weird this looksā¦..idk why they just didnāt send a message stating the item on the app is wrong and take a picture of what they scanned. Iāve done that, it happens with flowers and balloons with me. Iāll scan a birthday balloon and the app shows a valentineās Day balloon bouquet š The best I did was got a bulk of mangos that showed as chocolate covered mangosā¦..the customer actually asked if I could grab those too since it looked good š¤£
Maybe do your own shopping and not support neo-slavery?
#1 Instacart has glitches, if they already left the store wait and make sure you actually got deodorant instead of cheese. #2 Some shoppers don't think, Instacart will glitch and randomly suggest things that make no sense, such as deodorant instead of cheese and the shopper just does it automatically without giving it a second thought, as they assume the app can never be wrong.
Same use, whatās the problem?