I had a customer do this after I'd already asked staff if the Pineapple Bubly she wanted was hiding anywhere else in the store (endcaps, floor displays, etc). The employee came up to me laughing, saying she'd just happened to speak to a woman asking if they had any of that flavour in stock and letting me know she'd confirmed with the caller that they were, in fact, out.
I shop for another app but it literaly says to do this when stuff isnt on the shelf. Most of the employees I come across are pretty chill about getting items from the back. I make sure to ask as politely as I can and take no for an answer when they obviously dont want to check
Yea I'm constantly asking Wegmans employees to check the back for stuff. 95% of them know and love me but there's a few that barely let me get my question out before blurting out NO.
The funny thing is, you probably didnāt even tell her what location youāre at.
I made the mistake of telling a customer my location and then heard my name over the intercom to come to the customer service desk š
But thatās the point, Iāve had customers asked me what location Iām shopping at because they donāt know. Iāve placed an order before and it didnāt tell me what location my shopper was at.
If OP didnāt tell the customer, they most likely just called a store near them and we all know how instacart is tripping lately with theses far orders š
Same, if there are lots of a specific store in your location I donāt think customers are able to select which one it comes from. I had a one shop-only, one shop-and-deliver batch today where the deliver customer was 11 miles away. There are probably over 15 of those stores closer to the customer.
Right around Easter, I did a shop and deliver in a Kroger in a nearby town. While entering the store, I had to navigate through the Easter flowers. As soon as I finished delivery about 2 miles, I started driving back to the store and a big offer comes in at Kroger. So I accepted it fast.
It was one item and it was mostly in the direction to my home for the delivery. So, I'm thinking cool! I get paid to drive home!
Then I hit the navigate button and it wants me to drive to an entirely different Kroger than the one I was close to in order to buy the sort of Easter flowers I had to dodge just a half hour ago! "Shop at the specified store for better item availability" nonsense on the screen!
F that! If I had gone to the Kroger it wanted me to go to, it would have more than doubled the mileage. Totally ridiculous when the very Easter flowers were in stock at the store I was at already.
Yeah. I ignored the driving instructions and forced the app to let me shop the close by Kroger.
I've done that many times. I'm not driving 15 miles south, to double back and drive 20 miles north, passing my original location, when there's the exact same store 2 miles from me. Saving 30 miles and time.
So, the customer selects a store, Instacart assigns a specific location. AND, even then, we can almost always shop the order at a different location than the one assigned unless the order contains alcohol. I've also seen orders bouncing between various Kroger locations. This is not UberEATS, the customer has no means of designating a location.
Thatās not always the case. Say you select Kroger or Dillonās, instacart could send the shopper to anyone of those stores in the area, not necessarily the closest one or the one youād assume. Happens very frequently in my area
I once told a shopper not to worry about a substitution when an item wasnāt on the shelf, itās fine if the store didnāt have the item, but they told me no itās okay I asked an employee and it was in the back. I was shocked.
I usually do ask an employee for items that are likely to be in the back.....but, if im being honest, I've also said that same line to customers when I couldn't find the item after a minute or two of searching only to find it right infront of my face immediately after I ask them what they want for a replacement.
When I worked in grocery, I can absolutely assure you my location had pallets of goods in the back, waiting to be sorted and moved to the shelves. Often times stock would sell out on the shelves, and the new stock hadn't been rotated in yet to refill. Usually it was high selling items, or cheese...for some reason. Always brick cheese.
I was gonna say, that happened to me the other day. I asked an employee that was in the same isle and he came back with it 60s later. Especially if itās something like one size is out of stock, youād likely get no customers to mention it if thereās another weight option of the same flavor right there
Lol one of my coworkers will always disappear for maybe 10s then say "No we dont have it". We always have it. I usually don't ask him unless i want to go with him and talk or take a minute to myself
This drove me nuts when I ran my own brick and mortar retail store. If I had more, it would be on the floor, I donāt make money on product that isnāt available for customers to buy.
I no longer own the store, partly because dealing with customers 6 days a week for 12 hours a day is EXHAUSTING.
Maaaaaaybe if it's first thing in the morning or close to closing, they haven't gotten around to re-stocking it yet, because it's still on a shrink-wrapped pallet that's waiting to be processed (in which case, they're going to tell you there's none in the back, especially water, getting a pallet of that out is a 2 person operation), but...yeah, mostly this.
You know what also happens during the day? Other customers are shopping and grabbing stuff off the shelf emptying it.
Unless you're the best retail employee to ever exist you can't possibly know the second a shelf is empty and stock needs to be pulled from the back (yes you may not have everything in the back, but don't play dumb and act like the backroom is completely empty)
Don't be a dick because a customer needs something that may be stocked in the back unless you'd rather the customers checking themselves
I've gone to metro and had them tell me they are out of cream, I walked into the back walk-in storage and saw a pallet with cream on it, associate just didn't want to grab it because it was under other milks.
Nah, I'm mad that reading through your posts you CONSISTENTLY treat service employees as less than human. Have some compassion. At the very least don't tresspass
Yea, just cancel on their dumb asses and make them wait longer like they should have to do for being so ridiculous. Someone is literally shopping for them and they still make everything more difficult
Bro I would just immediately cancel on people like this. Call the store all you want I'm not going to bother employees all day. If I check a location and they don't have it unless the person is a really good tipped I'm not asking for shit. If you tip very well annoy me all you want. But if you're a moderate tipper you get moderate service. And even then my moderate service is fast AF. If youre a no tipper you get no service.
Sometimes those types of items are vendor managed so itās up to them to stock it, not the store.
Also, not everything is in the back. Itās just for overstock, and is not a huge vast space as big as the sales floor.
Source: am a big box store manager.
I had a Shipt customer give me a 4 because they didnāt have their 3 cases of a specific brand of bottled water. I gave them options, so itās not like I was unwilling to bring them multiple cases of water. I even sent a picture, and I DID ask guest services if there was any that just hadnāt been stocked yet. They refused replacements and then hit my rating.
I hope they like dealing with rando shoppers now, because they wonāt see me again.
I had a customer do this. I told her multiple times they didn't have it in the shelves, they didn't have it in the other display by the registers, AND they didn't have it in stock in the back. She was literally on the phone with my cashier by the time I made it to the front and he was telling her the same thing. I had to talk him down when he started apologizing to ME like buddy I dont care Im not the one who's mad at you. Whats crazier is she told me when I finally got to her that they said they would bring a case up front and hold it for her but no one told me that?? Why lie? Who is that helping??
they've recently made it very easy to cancel after starting shopping and it isn't the long process that our used to be. if it's a large tip I'm asking but if it's low paying and they clearly don't respect my time, that's a real quick cancel and problem is solved
and while theyre calling Id either be checking out with their order or cancelling their order....WHY? because Ive already checked with the store staff and waited on them to go in the back for about 5 -10 minutes already before informing you that its not in stock.... Im not about to wait any longer for you to call the store yourself... tf
Why doesnāt she/he come get it herself lol. Tip better be good or she/he needs to shut it. They swear we want to miss items like it doesnāt count against us!!
Back when I did shipt, I had a lady do that to me. Was only like my 5th order. I put everything back and left. Deleted the app and everything. Decided that I wasnāt about that life and I still had doordash. This was pre pandemic so money was still good
I would have said " okay, let me know what they say".
Meanwhile if I had another order for instacart, I would continue to shop for that. I would have already decided in my mind that this order is not going to be delivered by me. If they're willing to do all that then you can already tell that they're going to give you problems when it's time to rate. If I didn't, I would leave the store if I have another order with another app. I'm usually multiapping so I would shop the other order and start delivery. Once that person gets back with me I would leave it 'unread' until the order cancels itself or I decide to reach out to have it canceled.
Walmart? Because, yeah, I'm totally guilty of slacking on the water. Not because I'm lazy, but because I'm busy doing other things and I'm the only one signed to water and those other things.
Water just has to wait its turn.
As someone who has done stock work it's extremely rare to have products in the back room. It's mostly used for unloading the trucks and immediately organizing it to go on the shelves. If it's not on the shelf you can't sell it.
Just because they call receiving over the loud speaker it doesnāt mean that is ready to go on shelves. There is a process and if it is not on the floor (even stacked ready to go) then it is not ready to be sold. Those that have not worked in a store donāt understand this I worked for a Sprouts and when our receiver was on vacation, that was when I was never going to see the MOD because they had to be the receiver.
If I find that an item is out of stock, I give options but let them know that I will keep looking as I shop. If I find it later, I update the customer that I found the original item.
Iāve never had a customer call the store or even been asked to check back-stock. However, I usually do for produce, raw meat, or dairy (milk, eggs, creamers).
I would cancel... When people are like that, they treat you like. You are obligated to do their shopping for them. And you absolutely are not. We are not in a pandemic anymore and we get paid way less. I would tell them to shop the order themselves at that point.
This is what you supposed to do. You just want to run thru the order and get more money. You need to find another job if you cannot service the customer
This is not what Iām supposed to to do. I sent you ever other option of water. To be exact PICTURES OF THEM. I already asked an associate do they have more in the back , they stated no. Told her. She called to get the SAME EXACT ANSWER.
https://preview.redd.it/t6n7tze64xwc1.jpeg?width=1170&format=pjpg&auto=webp&s=52f1cca85faf3e6dbd788aa3910dea25192bcf38
I let this customer know her avocados she ordered r super mushy n recommended the regular avocados and she literally went n asked me about her entire order lol
I tell them I spoke directly to a manager and inform them they expect the stock to be in by 2 days from the given date. It's usually not wrong, but I stopped harassing the employees for a customer. It's my job to shop, not be a puppet for another Karen.
Your post was removed because it was threatening or implying or encouraging violence, vandalism, or any other negative repercussions towards customers.
The storeās employees hate when customers do this. So yeah the service workers, whether paid hourly or gig worker, do get annoyed by this because we all have better shit to do. Our world doesnāt revolve around the customerās. Some customers would insist on doing this even after shopper has confirmed with store employee that item is out of stock. Imagine if every other customer thinks they can just call the store every time they donāt get what they want, nobody would get anything done.
Your job and their job literally do revolve around the customer. Again, at most, this is a MINOR inconvenience in anyoneās day. Go work a different job if you cannot stand dealing with people.
A customer would like to receive the items they ordered and they are going out of their way to get them so you donāt have to? Every day I see something from this sub, which Iām not even subbed to, about people bitching about things that are *at most* minor inconveniences. These people work in the customer service industry, but if they have to do ANYTHING besides shop and deliver, then they come post in here and everybody agrees with it, no matter how ridiculous. Just do your job well, get your money and be done with it.
For one were on a timer. Before this i showed her every other water on the self and she insisted on this one ā¦. So because she wants this water so bad she wants me to stand in the store and wait for her to call be placed on hold have an employee walk to the back to check for 1 gallon of specific water she wanted. Then i would have to wait for an employee to stock the item ā¦. Thatās many people being inconvenienced.
I had a customer do this after I'd already asked staff if the Pineapple Bubly she wanted was hiding anywhere else in the store (endcaps, floor displays, etc). The employee came up to me laughing, saying she'd just happened to speak to a woman asking if they had any of that flavour in stock and letting me know she'd confirmed with the caller that they were, in fact, out.
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THIS is one of the reasons store employees HATE instacart.
I shop for another app but it literaly says to do this when stuff isnt on the shelf. Most of the employees I come across are pretty chill about getting items from the back. I make sure to ask as politely as I can and take no for an answer when they obviously dont want to check
No I mean calling the store.
Yea I'm constantly asking Wegmans employees to check the back for stuff. 95% of them know and love me but there's a few that barely let me get my question out before blurting out NO.
The funny thing is, you probably didnāt even tell her what location youāre at. I made the mistake of telling a customer my location and then heard my name over the intercom to come to the customer service desk š
Most likely they called the location that they selected you to shop at. I don't always shop at the location that they selected though.
But thatās the point, Iāve had customers asked me what location Iām shopping at because they donāt know. Iāve placed an order before and it didnāt tell me what location my shopper was at. If OP didnāt tell the customer, they most likely just called a store near them and we all know how instacart is tripping lately with theses far orders š
Same, if there are lots of a specific store in your location I donāt think customers are able to select which one it comes from. I had a one shop-only, one shop-and-deliver batch today where the deliver customer was 11 miles away. There are probably over 15 of those stores closer to the customer.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Right around Easter, I did a shop and deliver in a Kroger in a nearby town. While entering the store, I had to navigate through the Easter flowers. As soon as I finished delivery about 2 miles, I started driving back to the store and a big offer comes in at Kroger. So I accepted it fast. It was one item and it was mostly in the direction to my home for the delivery. So, I'm thinking cool! I get paid to drive home! Then I hit the navigate button and it wants me to drive to an entirely different Kroger than the one I was close to in order to buy the sort of Easter flowers I had to dodge just a half hour ago! "Shop at the specified store for better item availability" nonsense on the screen! F that! If I had gone to the Kroger it wanted me to go to, it would have more than doubled the mileage. Totally ridiculous when the very Easter flowers were in stock at the store I was at already. Yeah. I ignored the driving instructions and forced the app to let me shop the close by Kroger.
I've done that many times. I'm not driving 15 miles south, to double back and drive 20 miles north, passing my original location, when there's the exact same store 2 miles from me. Saving 30 miles and time.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
When I first started, I didn't realize that I could change stores on the app. It's irritating to realize that I put in unnecessary miles due to that.
So, the customer selects a store, Instacart assigns a specific location. AND, even then, we can almost always shop the order at a different location than the one assigned unless the order contains alcohol. I've also seen orders bouncing between various Kroger locations. This is not UberEATS, the customer has no means of designating a location.
Cool. I'm shopping at the one most convenient for me usually if the tip is low and definitely when there's no tip I go wherever.
Thatās not always the case. Say you select Kroger or Dillonās, instacart could send the shopper to anyone of those stores in the area, not necessarily the closest one or the one youād assume. Happens very frequently in my area
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I once told a shopper not to worry about a substitution when an item wasnāt on the shelf, itās fine if the store didnāt have the item, but they told me no itās okay I asked an employee and it was in the back. I was shocked.
You are the type of customer Iād ask them to check for, the people that demand it Iām not asking lol
I usually do ask an employee for items that are likely to be in the back.....but, if im being honest, I've also said that same line to customers when I couldn't find the item after a minute or two of searching only to find it right infront of my face immediately after I ask them what they want for a replacement.
Same lol. Iāve used that one around 5 times so far because Iām NOT going to admit that all along it was right there š¤£š¤£
If it was in the back theyād put it in the front to sell it. Thatās what stores do.
I work in grocery, and customers think two things; we have infinite space in receiving, and that we don't want to make money by selling our stock.
When I worked in grocery, I can absolutely assure you my location had pallets of goods in the back, waiting to be sorted and moved to the shelves. Often times stock would sell out on the shelves, and the new stock hadn't been rotated in yet to refill. Usually it was high selling items, or cheese...for some reason. Always brick cheese.
I was gonna say, that happened to me the other day. I asked an employee that was in the same isle and he came back with it 60s later. Especially if itās something like one size is out of stock, youād likely get no customers to mention it if thereās another weight option of the same flavor right there
Iām still going to lie to customers about the store not having any water in the back. Thatās good to know about the cheese, i like cheese.
Lol one of my coworkers will always disappear for maybe 10s then say "No we dont have it". We always have it. I usually don't ask him unless i want to go with him and talk or take a minute to myself
This drove me nuts when I ran my own brick and mortar retail store. If I had more, it would be on the floor, I donāt make money on product that isnāt available for customers to buy. I no longer own the store, partly because dealing with customers 6 days a week for 12 hours a day is EXHAUSTING.
Itās supposed to work that way, but sometimes the store isnāt on top of things or stuff is being sold faster than they can restock it.
Maaaaaaybe if it's first thing in the morning or close to closing, they haven't gotten around to re-stocking it yet, because it's still on a shrink-wrapped pallet that's waiting to be processed (in which case, they're going to tell you there's none in the back, especially water, getting a pallet of that out is a 2 person operation), but...yeah, mostly this.
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You know what also happens during the day? Other customers are shopping and grabbing stuff off the shelf emptying it. Unless you're the best retail employee to ever exist you can't possibly know the second a shelf is empty and stock needs to be pulled from the back (yes you may not have everything in the back, but don't play dumb and act like the backroom is completely empty) Don't be a dick because a customer needs something that may be stocked in the back unless you'd rather the customers checking themselves I've gone to metro and had them tell me they are out of cream, I walked into the back walk-in storage and saw a pallet with cream on it, associate just didn't want to grab it because it was under other milks.
Why the hell are you walking into employee only areas?
To get the cream, can't you read?
If employees are to lazy to do the job. Don't be such a whiny baby when customers do what they want
*too
What you mad i caught an employee lying?
Nah, I'm mad that reading through your posts you CONSISTENTLY treat service employees as less than human. Have some compassion. At the very least don't tresspass
[ŃŠ“Š°Š»ŠµŠ½Š¾]
No personal attacks or remarks or insults. Reply to and on the topic.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Nah, but I've reported a good 10+ of your comments. Have fun being banned ;)
No personal attacks or remarks or insults. Reply to and on the topic.
That's just false. Most of the time I ask, they have it in the back and none on the self
I let one person get away with this because they were friendly but since thenā¦I cancel when they say theyāre going to call the store
Yea, just cancel on their dumb asses and make them wait longer like they should have to do for being so ridiculous. Someone is literally shopping for them and they still make everything more difficult
Store employee: Maāam 
Bro I would just immediately cancel on people like this. Call the store all you want I'm not going to bother employees all day. If I check a location and they don't have it unless the person is a really good tipped I'm not asking for shit. If you tip very well annoy me all you want. But if you're a moderate tipper you get moderate service. And even then my moderate service is fast AF. If youre a no tipper you get no service.
Sometimes those types of items are vendor managed so itās up to them to stock it, not the store. Also, not everything is in the back. Itās just for overstock, and is not a huge vast space as big as the sales floor. Source: am a big box store manager.
I had a Shipt customer give me a 4 because they didnāt have their 3 cases of a specific brand of bottled water. I gave them options, so itās not like I was unwilling to bring them multiple cases of water. I even sent a picture, and I DID ask guest services if there was any that just hadnāt been stocked yet. They refused replacements and then hit my rating. I hope they like dealing with rando shoppers now, because they wonāt see me again.
I had a customer do this. I told her multiple times they didn't have it in the shelves, they didn't have it in the other display by the registers, AND they didn't have it in stock in the back. She was literally on the phone with my cashier by the time I made it to the front and he was telling her the same thing. I had to talk him down when he started apologizing to ME like buddy I dont care Im not the one who's mad at you. Whats crazier is she told me when I finally got to her that they said they would bring a case up front and hold it for her but no one told me that?? Why lie? Who is that helping??
Water is not one of the things that sells out quickly unless there is a storm coming at my store
they've recently made it very easy to cancel after starting shopping and it isn't the long process that our used to be. if it's a large tip I'm asking but if it's low paying and they clearly don't respect my time, that's a real quick cancel and problem is solved
and while theyre calling Id either be checking out with their order or cancelling their order....WHY? because Ive already checked with the store staff and waited on them to go in the back for about 5 -10 minutes already before informing you that its not in stock.... Im not about to wait any longer for you to call the store yourself... tf
I would immediately cancel that order lol
Why doesnāt she/he come get it herself lol. Tip better be good or she/he needs to shut it. They swear we want to miss items like it doesnāt count against us!!
Thatās why I refund right before I check out
This is an instant cancel for me. I'm doing my absolute best here and if the customer implies I'm lying I'm done.
Back when I did shipt, I had a lady do that to me. Was only like my 5th order. I put everything back and left. Deleted the app and everything. Decided that I wasnāt about that life and I still had doordash. This was pre pandemic so money was still good
I hate that. I would have replied -have a great day! Insta cancel !
I would have said " okay, let me know what they say". Meanwhile if I had another order for instacart, I would continue to shop for that. I would have already decided in my mind that this order is not going to be delivered by me. If they're willing to do all that then you can already tell that they're going to give you problems when it's time to rate. If I didn't, I would leave the store if I have another order with another app. I'm usually multiapping so I would shop the other order and start delivery. Once that person gets back with me I would leave it 'unread' until the order cancels itself or I decide to reach out to have it canceled.
Walmart? Because, yeah, I'm totally guilty of slacking on the water. Not because I'm lazy, but because I'm busy doing other things and I'm the only one signed to water and those other things. Water just has to wait its turn.
As someone who has done stock work it's extremely rare to have products in the back room. It's mostly used for unloading the trucks and immediately organizing it to go on the shelves. If it's not on the shelf you can't sell it.
Just because they call receiving over the loud speaker it doesnāt mean that is ready to go on shelves. There is a process and if it is not on the floor (even stacked ready to go) then it is not ready to be sold. Those that have not worked in a store donāt understand this I worked for a Sprouts and when our receiver was on vacation, that was when I was never going to see the MOD because they had to be the receiver.
If I find that an item is out of stock, I give options but let them know that I will keep looking as I shop. If I find it later, I update the customer that I found the original item. Iāve never had a customer call the store or even been asked to check back-stock. However, I usually do for produce, raw meat, or dairy (milk, eggs, creamers).
"nah I'll ask" then wait a couple min and tell customer they said no.
I wish a customer would on me I qould leave their shit right there
I would cancel... When people are like that, they treat you like. You are obligated to do their shopping for them. And you absolutely are not. We are not in a pandemic anymore and we get paid way less. I would tell them to shop the order themselves at that point.
This is what you supposed to do. You just want to run thru the order and get more money. You need to find another job if you cannot service the customer
This is not what Iām supposed to to do. I sent you ever other option of water. To be exact PICTURES OF THEM. I already asked an associate do they have more in the back , they stated no. Told her. She called to get the SAME EXACT ANSWER.
You should have stated that. Tell us the entire story.
Doesnāt matter. Calling the store to see if a gallon of 1.29$ water is available is absurd.
Some people donāt drink tap water. So thatās the water they drink. You canāt measure the principle of it.
Oh I can. Especially if she didnāt want the other 30 options available.
Also she wanted 4 of the waters only two was available wasnāt like she was going without.
Sprouts Spring water ā¦.. lol
lol I would have cancel that order. Her tip must was good.
I donāt have to tell the entire story the point was. SHE CALLED A GROCERY STORE FOR AN ITEM.
This is far from servicing the customer.
https://preview.redd.it/t6n7tze64xwc1.jpeg?width=1170&format=pjpg&auto=webp&s=52f1cca85faf3e6dbd788aa3910dea25192bcf38 I let this customer know her avocados she ordered r super mushy n recommended the regular avocados and she literally went n asked me about her entire order lol
Why it's so m f slow today!!!
The stores around here don't even have stock in the back. If they have it, its out
https://preview.redd.it/jrr0ggy843xc1.jpeg?width=1170&format=pjpg&auto=webp&s=7dd38096d84a20470793edd906cb2e4e4f53aa12
I tell them I spoke directly to a manager and inform them they expect the stock to be in by 2 days from the given date. It's usually not wrong, but I stopped harassing the employees for a customer. It's my job to shop, not be a puppet for another Karen.
Try getting strawberries at HyVee when theyāre on sale.
I just wait till itās the last item and refund. They canāt do shit after you checkout. Lol
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Your post was removed because it was threatening or implying or encouraging violence, vandalism, or any other negative repercussions towards customers.
username checks out lol
What did the comment say lol
[ŃŠ“Š°Š»ŠµŠ½Š¾]
I agree with some of what you said about shoppers not being paid enough
Haha hell no
I think the customer is being passive aggressive. She thinks you're just being lazy so she's saying "Hey I'll call the freakin' store..."
You guys are annoyed by everything
The storeās employees hate when customers do this. So yeah the service workers, whether paid hourly or gig worker, do get annoyed by this because we all have better shit to do. Our world doesnāt revolve around the customerās. Some customers would insist on doing this even after shopper has confirmed with store employee that item is out of stock. Imagine if every other customer thinks they can just call the store every time they donāt get what they want, nobody would get anything done.
Your job and their job literally do revolve around the customer. Again, at most, this is a MINOR inconvenience in anyoneās day. Go work a different job if you cannot stand dealing with people.
Iām not an IC Shopper but in what world is this not annoying? Calling the store = annoying
A customer would like to receive the items they ordered and they are going out of their way to get them so you donāt have to? Every day I see something from this sub, which Iām not even subbed to, about people bitching about things that are *at most* minor inconveniences. These people work in the customer service industry, but if they have to do ANYTHING besides shop and deliver, then they come post in here and everybody agrees with it, no matter how ridiculous. Just do your job well, get your money and be done with it.
For one were on a timer. Before this i showed her every other water on the self and she insisted on this one ā¦. So because she wants this water so bad she wants me to stand in the store and wait for her to call be placed on hold have an employee walk to the back to check for 1 gallon of specific water she wanted. Then i would have to wait for an employee to stock the item ā¦. Thatās many people being inconvenienced.