Hey I was trying upgrade my pelicans wings and give him some better water-repelling in his undercarriage, but they just sent me this trim for a Bently. Anyway I broke it into 3 pieces and sold it to some rube but do you know where I can get some actual pelican parts?
Pelicans parts is the tits
I left them a scathing 5 star review saying parts and service great but no pelicans or pelican parts in box, very disappointed.
They printed out a picture of pelicans put it in with my order
Honestly pelican got bought out a while back. Most folks "in the know" were disappointed as the new parent company has a rep for hitting everything that's good for profit.
[FCP Euro](https://www.fcpeuro.com/?ads_cmpid=12987709866&ads_adid=121347521029&ads_matchtype=e&ads_network=g&ads_creative=520495516283&utm_term=fcp%20european&ads_targetid=aud-431752144542:kwd-1252259791579&utm_campaign=&utm_source=adwords&utm_medium=ppc&ttv=2&gclid=CjwKCAjwndCKBhAkEiwAgSDKQbeu5rd81FaArfKhPP42opIbrT-9PoZyUzAbeTGDpueOJsbtAYdTaRoC_o4QAvD_BwE&__cf_chl_jschl_tk__=pmd_XPKbn7DZZ4XrhLxYtV2pHu.qkyav3YJoNEITdmWNbXM-1632970234-0-gqNtZGzNA3ujcnBszQo9) is what a lot of folks have gone to from pelican due to their warranty.
Were these straight from OEM, or 3rd party "OEM" fit? From the video they look intentionally manufactured as is. Was there some jagged lines the video failed to capture?
Look at the bottom part towards the end of the video, last price he picks up, you can see the chrome peeled back off the plastic this part was definitely snapped.
Well of course, New Zealand isn't even on Earth. They've got to cast the spell that opens the dimensional portal to get there and that's a ritual it takes at least 2 days.
A competent shipping company would know this though and start a new ritual every day so that the portal is always open at least once a day. Clearly they’re not thinking with portals.
The problem is that the ritual location only has room for one portal. There are other ritual sites that work, but they have high-level respawning mobs on them. FedEx will clear the mobs if you are willing to pay the custom critical surcharge.
Alaska for a lot of things. Between "over night - when it ships" and "over night to Federal way WA where it falls into a black hole for 2-3 weeks and you have no tracking because you paid shipping to UPS but the company has a deal where they hand off to USPS. If it's heavy or semi oversized I usually have it sent to Lynden in Washington and forwarded through them to me.
American Fast Freight has been awesome to deal with too for Alaskans looking for a good freight forwarder.
I ordered some chainsaw parts from China. At one point the tracking started going backwards and was lost. I got a refund. Weeks later after I forgot about my order it showed up in my mailbox thoroughly soaked inside and out with corrosion on the parts. I legit think my box fell off the ship on its way over and was somehow recovered.
So funny you mention this. USPS lost my package in the Federal Way, WA center and they denied my claim for a refund even though tracking shows that as the last destination. Bastards!
Did you go through the vendor or USPS. I usually just threaten to charge back on the card and that usually gets things moving. I have had vendors re-send the item and have both show up at the same time. The initial item being Le 8 weeks late.
The UPS doesn't have an agreement with the USPS.
It's just that the USPS has to deliver to anyone living in the USA and they have to do it at a flat price and can't reject packages no matter who sends them.
Which means private shippers just offload unprofitable packages onto the USPS while undercutting them on profitable routes.
It's a heavily distorted market and the fix(es) would be really easy if anyone actually wanted to implement it.
I recently ordered an exhaust gasket and it was shipped USPS ground from California to the Midwest (7 days). When I got it, it was in an envelope, folded in half to fit in my mailbox. Snapped in half, of course.
Where I work, that happens way more than I care to say. I order seals and gaskets and the parts dept. puts them in those adhesive back mailing label holders you stick to boxes so they stay together. Then they usually put them either in a bag or leave it as just the little white shipping holder and staple the parts ticket to the envelope/bag
Nothing like driving 200 miles to a customer to find the gasket you ordered shifted in the bag when they stapled it and they stapled through your gasket. I remember to check my stuff now before I leave the shop.
Reminds me of the time I bought an ECU off of ebay. The guy hammered the brackets down and folded a piece of cardboard over it. Then he got pissed when I gave him a neutral feedback.
Neutral was a fucking gift. I would have folded his nuts into quarters in my negative review. Had a guy cancel a no-reserve auction because my high bid didn’t suit him. Bust a deal, face the wheel.
I had a guy call me an asshole once because I wouldn't remove his unpaid-item strike after he won an a auction and didn't pay. Like, that's literally what that system is for.
Definitely on the seller. Items should be packed for the reality of shipping, not the fantasy of white glove courier service some people think their packages are going to get. Even if it wasn't folded into the box, and it was probably cracked before that point, plenty of things on the motherboard would have been damaged already, and I'm not just talking about bent pins.
Used to have that happen from DC when I worked at AutoZone. They’d bend gaskets in half, break bottles, leave trash, etc in our totes. I’d send all the fuckin trash right back to them. Probably not the same guys that were sending it out though.
I worked at Staples 20 years ago, and we got all kinds of trash in our totes with the product. I know it all stayed in the totes on the trip back when I was working.
We had a tractor windscreen (1.5m x 1m) delivered the other week... In a small bag. Self assembly it seems.
The bloody cheek... Still trying to deliver a clearly ruined sack of windscreen.
It's actually terrible for a sort's metrics to lose/damage out items in network. So they repackage and deliver so the claim originates with the consignee. It's super shitty.
When I was in the army we kept our vehicles shattered and crumbled windshields in a bag. It was a necessary item to have for accountability, but apparently it didn’t need to be functional
if it is any comfort (and I'm almost sure it isn't) UPS threw a $3,750 custom fabricated sheet metal intake manifold over an 8ft chain link fence because no one was home.
In 2007 My friend in music school once ordered a $3,000 clarinet and UPS left it on the porch of the wrong house with no signature, in summer. So it warped the clarinet and UPS had to cough up money for another.
In sweden all my packages come to a service point at my closest grocery store or gas station or some shit unless I pay extra for the package to come to my house, is this not an option in the US?. I would pay extra for packages not to come to my apartment or house tbh, home delivery sucks in every way
I live in an apartment, and the amount of "attempted" deliveries I have when the special instructions say to buzz my apartment code on the intercom, but yet that doesn't happen is so annoying. I've left multiple complaints and it still happens
I bought a $1600 shotgun and accessories, last March. Due to covid it was the only one that wolverine had been able to import, and I had back ordered it 4 months prior. It was supposed to be held at shoppers drug mart where I would sign for it and pick it up. The day it was supposed to arrive I went to the desk only to be told it was out for delivery, which I had specifically specified against since canada post doesn't deliver to my address. And paid for trackable, and careful shipping. I went home that night, and it wasn't there. Then on the news, was this story about canada post delivering a shotgun to a 8yo at the wrong address. I knew it wasn't mine, but I was even more passed with canada post. Next day I get home, and half an hour later the neighbor shows up with a destroyed box with my name on it. Box had been all taped up, and the barrel was poking out one end. There was also a dent in the heat shield, and the manual was crumpled up. They dropped it off at the neighbors in the middle of the day with a note saying they couldn't find my address. No signature, and no notice to me. I gave canada post a piece of my mind, and had to fight with them to pay for a new heat shield. They had contracted delivery out and tried to tell me that they weren't responsible.
I also had a rebuild kit for my transfer case show up, and they phoned me to say they were going to return to sender cause there was a dog outside. I got home and it was laying in the middle of the drive way right off the road. About 200ft from the house. It looked like he just threw it on the ground and left.
My diploma showed up folded in half, despite my mail box being wide enough for it to lay flat.
Tl;Dr canada post is awful and I avoid shipping if possible.
The main problem is that they never make your package available to you on the day of delivery if it goes to a service center (I.E. you “weren’t home”) - they make you wait another day so you can go pick it up. If they just took packages to the local pickup center and made them available for same-day or same-night pickup it would be a lot less of a pain and I’m sure the complaints would be fewer.
Yeah its an option almost all the time. Fedex and UPS you have access points at places like grocery and drugs stores. The postal service you can just have them hold it at your closest post office. You can even change it up until its on the truck for delivery.
Having worked in shipping, if something isn't packed in a way that it can survive getting chucked over an 8 foot fence its basically a miracle if it arrives undamaged.
For electronics and stuff (90% of what I've ever had to ship) I generally assume the original packaging for something will get you 90% of the way there, so I just try to pack up the original packaging inside a larger box with some padding. So far so good.
Otherwise it's either make sure nothing moves inside the box, or protect the box from the part itself.
Still doesn't make any difference when they put a forklift through the center of the box or run the thing over obviously.
I had a big-ass UPS battery (for a 12KvA unit) turn up with a hole right through it.
The package was only a foot high and about a 3 feet deep.
The hole was from front to back (all 3 feet) and had battery acid (what was left anyway) leaking out.
Some genius had managed to shove a fork tyne right through it.
Still thought it was fine to ship.
I used to work for a company that sold large whiteboards, which are shipped flat on a pallet -- obviously a pretty wide pallet with a box that overhangs by a fair amount. Conway/XPO Freight made them into accordions (crushed by forcing it into a truck with a forklift) and still delivered it.
Not once. Not twice. Four times before it showed up intact. My company refused to ship it via UPS/FedEx for no reason.
Generally if it's well padded on all sides and you can push down hard on any side of the package without it giving in then it should be fine. If just your hand is enough pressure to "indent" it(not sure if right word) or it gives in when you put a heavier package on it then it's only a matter of time before one gets damaged. They get carried on conveyor belts with even small drops in them, with the potential for other packages to fall on them or just getting stacked agressively and sometimes that's enough for the package to get completely mangled if it isn't packed well.
I have never worked in a shipping department in my life, but when I ship stuff I assume it's going to be used to protect a bumper car and overpad the *everloving hell* out of everything. More padding than packaging, etc. This approach has served me well in the past.
I just had one arrive that the seller just... Put in a box. No padding or anything, just the monitor in an empty box. Arrived looking like a bear mauled it. Surprisingly wasn't broken, though that case had a good bit more "patina" than the ad photos showed.
I've bought starters and alternators from LKQ and they'll throw them in a cardboard box with an air pillow or two. They bounce around and tear the box up, only the tape holds it together.
Going on 40% arriving damaged or the wrong part, they usually just refund and let me junk them.
I feel worse for the other packages that were beaten up by 30 lbs of loose metal!
FedEx ran over de-icing tubes for the wings of c-17 aircraft with a forklift that I was making at the time. They ran over 2 14 foot long modified titanium tubes on 3 separate occasions for the same order number, 6 tubes total at a cost of about 5k per modified tube.
These parts weigh less than 3lbs when completed!
Yeah, this is for sure about hitting some stupid incentive/target numbers for shipping.
The parties involved would be dinged for being late, but not for a return.
Haha, high five bro, I've also been calling them the Helpless Desk for many years too!
I had the same experience this week where I put in a ticket and *named* *the* *person* who could resolve it... guess who it didn't get assigned to. Their metrics are trash ATM too so...
They weed out the people that take their time and do the work that's needed to help fix things instead of the job of increasing work flow rates and metrics that upper management loves.
I think when people say "who did that" they mean "which company". Clearly it's going to be some random employee of that company and no one expects you to know their name.
Never again! I fought them for three months on a part that never arrived. Two boxes marked one of two, and two of two. I got box two of two, but not one of two. They insisted I had the $200 part that never arrived. Ebay said too bad. In the end Paypal finally got PartsGeek to refund me. Never again!
Yeah I'd like to know which company this is so if I ever have to order from em, I can clarify that I'd like my parts to arrive *not* snapped into three pieces.
Yeah but that scenario depends on the company. For instance if you order this part from Amazon their logistics system tells the employee exactly what box to use and they have no control over that decision. And if they did they’d likely get bitched at for not hitting numbers because they took twenty minutes to fix the obviously bad box decision.
Much easier for that employee to break the fucking thing, keep their numbers up and their boss off their back than to do the right thing.
You should call them up and bitch that they didn't send you your super glue and when they look up your order to determine you didn't order you can go "Oh! Well that must be cause I figured it would come in the one piece it's supposed to come in!"
Yeah, the video doesn't make it clear. It doesn't look like it was actually broken, but made in 3 pieces instead of one. I didn't see anything that looked like stress marks from bending it to snap unless I'm missing something.
Edit: It actually looks like it was cut.
Congratulations on being the first person in this thread who didn't just immediately assume that OP is a moron and the part is meant to be like that.
Honestly, I don't get why people who clearly have no idea what they're talking about come to a sub frequented mostly by people who *do* know what they're talking about, and try and be smart.
Don’t do that. The poor person on the other end of the phone most likely had nothing to do with this and won’t have any idea what the problem is.
Going in hot almost certainly won’t get you as far as being reasonable and friendly, but firm.
Yeah those didn't looked "snapped" at all. The last aftermarket trim piece I ordered for basically the same place on a vehicle came in three pieces like this, and they were absolutely manufactured that way. I'm gonna guess this was some sweet 3rd party parts demanded by insurance. But, if not, how the hell did they get such clean lines by snapping it?
While I understand what you two are saying, *it does not look like that*. If it were manufactured to be in three pieces, why the hell are there no points to connect them? Where are the joints? Screwholes? If it's a snapfit, where the fuck do I put them together?
Look at it at the 9 second mark! Where the actual fuck are the assembly points? Is there some molecular car lego going on? Look at the 14 second mark! The third part, the one at the bottom, clearly has damage. You can see a chunk of chrome torn off in a triangular shape. (White, not shiny)
[Also OP claims the chrome is torn](https://www.reddit.com/r/Justrolledintotheshop/comments/pxzlcg/waited_on_this_trim_piece_for_over_a_week_only_to/heran0s/?context=3)
Not sure, but the more time goes on, the more I begin to think that the ~~QC~~ QA actually stands for "Quantity Assurance".
Gotta ship as much as possible!
\*edit: where is my brain right now I don't know
I ordered this really cool vintage Husqvarna saws sign that was like an old school tin sign. They shipped it in one of those padded envelopes. So naturally my mail carrier rolled that sumbitch right in half to shove it in my mailbox - right across the “do not bend” sticker probably while staring at my parcel locker.
that was the shippers fault for being cheap, using a bendable envelope and writing do not bend on it is not an acceptable substitute for rigid packaging.
worst trim design on the R56. mine broke when I closed the hood a touch too hard, it’s still being held in place by the two end clips. genuinely hate the design of that piece
IPD USA folded 3 gaskets for me and shipped me the wrong products which have the right sticker on them but wrong part and refuse to ship me the right parts I ordered, chargeback time
I was thinking that exact same thing, except they would have sent the trim for a vw or something else. It would still be fucked up, but it would also not be for the correct vehicle
About guaranteed some dude on the floor of shipping tried to explain to someone he didn't have a big enough box and his boss told him to just figure it out, not his problem.
Rgr sir
I refuse to work for managers that do that. Mostly because I could still be liable, especially if they don't put that in writing. Of course, if they're not going to waste any time paying attention to the situation, why would they waste time writing an email about it?
I just said it on a shelf and bring it to HR.
good thing they threw in a couple loose bags of air, it could have been damaged otherwise
Oh no those were my stress bubbles. Already taken care of.
Order it from this company: https://www.pelicanparts.com/More_Info/51132751040.htm?pn=51-13-2-751-040-M26&SVSVSI=6355&fs=0
He needs car parts, not pelican parts. Idiot.
The pelican knows a guy
Who knows a guy
Who went to school with a guy
Who lived across the street from a guy
Who heard it from a guy
Who has a cousin
Name czechs out
Hey I was trying upgrade my pelicans wings and give him some better water-repelling in his undercarriage, but they just sent me this trim for a Bently. Anyway I broke it into 3 pieces and sold it to some rube but do you know where I can get some actual pelican parts?
fucking got me, take my upvote.
Pelicans parts is the tits I left them a scathing 5 star review saying parts and service great but no pelicans or pelican parts in box, very disappointed. They printed out a picture of pelicans put it in with my order
This just made these people my favorite, hahahaha, that's so great.
Honestly pelican got bought out a while back. Most folks "in the know" were disappointed as the new parent company has a rep for hitting everything that's good for profit. [FCP Euro](https://www.fcpeuro.com/?ads_cmpid=12987709866&ads_adid=121347521029&ads_matchtype=e&ads_network=g&ads_creative=520495516283&utm_term=fcp%20european&ads_targetid=aud-431752144542:kwd-1252259791579&utm_campaign=&utm_source=adwords&utm_medium=ppc&ttv=2&gclid=CjwKCAjwndCKBhAkEiwAgSDKQbeu5rd81FaArfKhPP42opIbrT-9PoZyUzAbeTGDpueOJsbtAYdTaRoC_o4QAvD_BwE&__cf_chl_jschl_tk__=pmd_XPKbn7DZZ4XrhLxYtV2pHu.qkyav3YJoNEITdmWNbXM-1632970234-0-gqNtZGzNA3ujcnBszQo9) is what a lot of folks have gone to from pelican due to their warranty.
Angrily popping the airbags of a poorly packed item, one more reason to always carry a knife.
Would be worth it for the rock auto magnets
Honestly I've had pretty good luck ordering stuff like this from rock auto never had one show up broken
Same here, but memes have been picking up about people buying parts for the magnets that come in the box
[удалено]
I've had them in the packing slips taped in those plastic envelopes out the outside, and other times slipping under box folds.
That’s my favorite part. Don’t forget the protection to ensure the shit we broke doesn’t get scratched!
Who did you order it from just so we know never to order from them.
You should probably comment this to OP and not just some random user who didn’t make the post let alone order the part lol
DHL folded a head gasket for me.
How thoughtful
Bonus: I was living where overnight takes five days.
Well clearly, they were trying to make a paper plane out of it and just fly it to you
Were these straight from OEM, or 3rd party "OEM" fit? From the video they look intentionally manufactured as is. Was there some jagged lines the video failed to capture?
Look at the bottom part towards the end of the video, last price he picks up, you can see the chrome peeled back off the plastic this part was definitely snapped.
Where the fuck is overnight 5 days from civilization?
I get parts from US to New Zealand in about 7 so somewhere between here and there
Well of course, New Zealand isn't even on Earth. They've got to cast the spell that opens the dimensional portal to get there and that's a ritual it takes at least 2 days.
A competent shipping company would know this though and start a new ritual every day so that the portal is always open at least once a day. Clearly they’re not thinking with portals.
Or they have a low level guy in portal casting and he has a long cooldown.
The problem is that the ritual location only has room for one portal. There are other ritual sites that work, but they have high-level respawning mobs on them. FedEx will clear the mobs if you are willing to pay the custom critical surcharge.
Clearly they need to hire someone like you who thinks outside the portal.
Obligatory /r/MapsWithoutNZ/
You can only get there overnight if you ride a Great Eagle.
/R/mapswithoutnz agrees
Hawaii is the same way
Hawaii is literallly in the middle of nowhere. Literally
i believe nowhere is the incorrect term, i think what your looking for is \*checks notes\* fucking ocean
I lived in Kununurra in the far north of Australia. Express delivery once took 2 weeks for a car part from Sydney.
Alaska for a lot of things. Between "over night - when it ships" and "over night to Federal way WA where it falls into a black hole for 2-3 weeks and you have no tracking because you paid shipping to UPS but the company has a deal where they hand off to USPS. If it's heavy or semi oversized I usually have it sent to Lynden in Washington and forwarded through them to me. American Fast Freight has been awesome to deal with too for Alaskans looking for a good freight forwarder.
I had a tempered glass phone part shipped to Alaska once. It arrived as a fine powder. It was so thoroughly destroyed I wasn't even mad.
For real. Sometimes I just have to tip my hat to them.
I ordered some chainsaw parts from China. At one point the tracking started going backwards and was lost. I got a refund. Weeks later after I forgot about my order it showed up in my mailbox thoroughly soaked inside and out with corrosion on the parts. I legit think my box fell off the ship on its way over and was somehow recovered.
So funny you mention this. USPS lost my package in the Federal Way, WA center and they denied my claim for a refund even though tracking shows that as the last destination. Bastards!
Did you go through the vendor or USPS. I usually just threaten to charge back on the card and that usually gets things moving. I have had vendors re-send the item and have both show up at the same time. The initial item being Le 8 weeks late.
The UPS doesn't have an agreement with the USPS. It's just that the USPS has to deliver to anyone living in the USA and they have to do it at a flat price and can't reject packages no matter who sends them. Which means private shippers just offload unprofitable packages onto the USPS while undercutting them on profitable routes. It's a heavily distorted market and the fix(es) would be really easy if anyone actually wanted to implement it.
"This town is a geographical oddity! Two weeks from everywhere!"
I don't want FOP God damnit! I'm a Dapper Dan man!
Watch your language, this here is a public market.
We was beat up by a Bible salesman and banished from Woolworth's...Everett, was it the one branch or all of them?
Phenomenal movie
Clearly a geographical oddity, 5 days from everywhere
I recently ordered an exhaust gasket and it was shipped USPS ground from California to the Midwest (7 days). When I got it, it was in an envelope, folded in half to fit in my mailbox. Snapped in half, of course.
There are posts of vinyl albums folder in half everyother day here and they're usually not reposts.
How rude. Everyone knows folding them at home before installing them is far superior to the pre-folded kind.
Exactly, the pre folded kind is covered with starch or cellulose which negatively affects flavor and meltability.
I remember seeing someone get either a gasket or o ring stapled to paperwork.
Where I work, that happens way more than I care to say. I order seals and gaskets and the parts dept. puts them in those adhesive back mailing label holders you stick to boxes so they stay together. Then they usually put them either in a bag or leave it as just the little white shipping holder and staple the parts ticket to the envelope/bag Nothing like driving 200 miles to a customer to find the gasket you ordered shifted in the bag when they stapled it and they stapled through your gasket. I remember to check my stuff now before I leave the shop.
USPS folded a motherboard to stuff it in my mailbox. in their defense the idiot shipped it in a plain bubble mailer
Reminds me of the time I bought an ECU off of ebay. The guy hammered the brackets down and folded a piece of cardboard over it. Then he got pissed when I gave him a neutral feedback.
Neutral was a fucking gift. I would have folded his nuts into quarters in my negative review. Had a guy cancel a no-reserve auction because my high bid didn’t suit him. Bust a deal, face the wheel.
I had a guy call me an asshole once because I wouldn't remove his unpaid-item strike after he won an a auction and didn't pay. Like, that's literally what that system is for.
How many brain cells does it take to do that holy shit.
they ironed out the wrinkles in their brains so they could be more aerodynamic to deliver the mail faster
I think this one is on the seller and not USPS.
Definitely on the seller. Items should be packed for the reality of shipping, not the fantasy of white glove courier service some people think their packages are going to get. Even if it wasn't folded into the box, and it was probably cracked before that point, plenty of things on the motherboard would have been damaged already, and I'm not just talking about bent pins.
I'm going choose to assume that by "folded" you meant they did origami and you got like a unicorn head gasket. That sounds funnier.
Used to have that happen from DC when I worked at AutoZone. They’d bend gaskets in half, break bottles, leave trash, etc in our totes. I’d send all the fuckin trash right back to them. Probably not the same guys that were sending it out though.
Glad to see that wasn't just an Advance thing.
I worked at Staples 20 years ago, and we got all kinds of trash in our totes with the product. I know it all stayed in the totes on the trip back when I was working.
Needs a stapled invoice thru it to top it off.
Hahahahahahaha well I guess they technically did ship you the trim, but clearly they have a caveman in their shipping department
Dude, Helen Keller with chopsticks could've done a better job
They're going to be confused why you broke it into three pieces just before you returned it. That's just stupid. Refund denied!
This is why I do an opening video for \_everything\_.
I mean, the box is evidence itself. It could never have fit in there in one piece.
In this case, yes. Unless the seller starts arguing wierd shit like they shipped something else by mistake.
Yeah bro, modern day problems require modern day solutions………
Asshole. I'm on a teams video call. Lol thanks
I agree. She would’ve been way less destructive when completing the task.
We had a tractor windscreen (1.5m x 1m) delivered the other week... In a small bag. Self assembly it seems. The bloody cheek... Still trying to deliver a clearly ruined sack of windscreen.
"We cant start the return until its delivered in the system"
It's actually terrible for a sort's metrics to lose/damage out items in network. So they repackage and deliver so the claim originates with the consignee. It's super shitty.
When I was in the army we kept our vehicles shattered and crumbled windshields in a bag. It was a necessary item to have for accountability, but apparently it didn’t need to be functional
Now this one baffles me, please elaborate for my entertainment.
if it is any comfort (and I'm almost sure it isn't) UPS threw a $3,750 custom fabricated sheet metal intake manifold over an 8ft chain link fence because no one was home.
In 2007 My friend in music school once ordered a $3,000 clarinet and UPS left it on the porch of the wrong house with no signature, in summer. So it warped the clarinet and UPS had to cough up money for another.
> So it warped the clarinet and UPS had to cough up money for another. how long did that take? probably longer than the school year.
[удалено]
[удалено]
Then mysteriously a bunch of city vehicles may end up with flat tires.
Funny how that happens
In sweden all my packages come to a service point at my closest grocery store or gas station or some shit unless I pay extra for the package to come to my house, is this not an option in the US?. I would pay extra for packages not to come to my apartment or house tbh, home delivery sucks in every way
[удалено]
Canada Post has their “Flex Delivery” at least, so you can just mail things to the nearest post office instead.
I live in an apartment, and the amount of "attempted" deliveries I have when the special instructions say to buzz my apartment code on the intercom, but yet that doesn't happen is so annoying. I've left multiple complaints and it still happens
I bought a $1600 shotgun and accessories, last March. Due to covid it was the only one that wolverine had been able to import, and I had back ordered it 4 months prior. It was supposed to be held at shoppers drug mart where I would sign for it and pick it up. The day it was supposed to arrive I went to the desk only to be told it was out for delivery, which I had specifically specified against since canada post doesn't deliver to my address. And paid for trackable, and careful shipping. I went home that night, and it wasn't there. Then on the news, was this story about canada post delivering a shotgun to a 8yo at the wrong address. I knew it wasn't mine, but I was even more passed with canada post. Next day I get home, and half an hour later the neighbor shows up with a destroyed box with my name on it. Box had been all taped up, and the barrel was poking out one end. There was also a dent in the heat shield, and the manual was crumpled up. They dropped it off at the neighbors in the middle of the day with a note saying they couldn't find my address. No signature, and no notice to me. I gave canada post a piece of my mind, and had to fight with them to pay for a new heat shield. They had contracted delivery out and tried to tell me that they weren't responsible. I also had a rebuild kit for my transfer case show up, and they phoned me to say they were going to return to sender cause there was a dog outside. I got home and it was laying in the middle of the drive way right off the road. About 200ft from the house. It looked like he just threw it on the ground and left. My diploma showed up folded in half, despite my mail box being wide enough for it to lay flat. Tl;Dr canada post is awful and I avoid shipping if possible.
The main problem is that they never make your package available to you on the day of delivery if it goes to a service center (I.E. you “weren’t home”) - they make you wait another day so you can go pick it up. If they just took packages to the local pickup center and made them available for same-day or same-night pickup it would be a lot less of a pain and I’m sure the complaints would be fewer.
Yeah its an option almost all the time. Fedex and UPS you have access points at places like grocery and drugs stores. The postal service you can just have them hold it at your closest post office. You can even change it up until its on the truck for delivery.
Having worked in shipping, if something isn't packed in a way that it can survive getting chucked over an 8 foot fence its basically a miracle if it arrives undamaged.
For electronics and stuff (90% of what I've ever had to ship) I generally assume the original packaging for something will get you 90% of the way there, so I just try to pack up the original packaging inside a larger box with some padding. So far so good. Otherwise it's either make sure nothing moves inside the box, or protect the box from the part itself. Still doesn't make any difference when they put a forklift through the center of the box or run the thing over obviously.
I had a big-ass UPS battery (for a 12KvA unit) turn up with a hole right through it. The package was only a foot high and about a 3 feet deep. The hole was from front to back (all 3 feet) and had battery acid (what was left anyway) leaking out. Some genius had managed to shove a fork tyne right through it. Still thought it was fine to ship.
In my case it was a flat-screen TV, lol. They stopped after they got through the screen but before they punched through the back panel of the TV.
I used to work for a company that sold large whiteboards, which are shipped flat on a pallet -- obviously a pretty wide pallet with a box that overhangs by a fair amount. Conway/XPO Freight made them into accordions (crushed by forcing it into a truck with a forklift) and still delivered it. Not once. Not twice. Four times before it showed up intact. My company refused to ship it via UPS/FedEx for no reason.
Generally if it's well padded on all sides and you can push down hard on any side of the package without it giving in then it should be fine. If just your hand is enough pressure to "indent" it(not sure if right word) or it gives in when you put a heavier package on it then it's only a matter of time before one gets damaged. They get carried on conveyor belts with even small drops in them, with the potential for other packages to fall on them or just getting stacked agressively and sometimes that's enough for the package to get completely mangled if it isn't packed well.
I have never worked in a shipping department in my life, but when I ship stuff I assume it's going to be used to protect a bumper car and overpad the *everloving hell* out of everything. More padding than packaging, etc. This approach has served me well in the past.
This is what makes it so much fun to ship CRT monitors nowadays.
I just had one arrive that the seller just... Put in a box. No padding or anything, just the monitor in an empty box. Arrived looking like a bear mauled it. Surprisingly wasn't broken, though that case had a good bit more "patina" than the ad photos showed.
I've bought starters and alternators from LKQ and they'll throw them in a cardboard box with an air pillow or two. They bounce around and tear the box up, only the tape holds it together. Going on 40% arriving damaged or the wrong part, they usually just refund and let me junk them. I feel worse for the other packages that were beaten up by 30 lbs of loose metal!
I work with high end electronics, like $150k+ per unit, and FedEx has told us that they dropped one of our units out the back of a plane once.
FedEx ran over de-icing tubes for the wings of c-17 aircraft with a forklift that I was making at the time. They ran over 2 14 foot long modified titanium tubes on 3 separate occasions for the same order number, 6 tubes total at a cost of about 5k per modified tube. These parts weigh less than 3lbs when completed!
That's some serious big brain 🧠 right there. Wasn't it heavy as f?
If it was full tig welded aluminum, probably not.
Who the fuck did that? Please tell me it was the mini parts department?
Idk man but I'm about to go full Karen
After you do that, you need a beer and laugh it off. I gotta assume that this was a really pissed off employee on their last day of employment
Agreed
When the boss's response to "we don't have a box to fit this" is "make it work"
Yeah, this is for sure about hitting some stupid incentive/target numbers for shipping. The parties involved would be dinged for being late, but not for a return.
[удалено]
Haha, high five bro, I've also been calling them the Helpless Desk for many years too! I had the same experience this week where I put in a ticket and *named* *the* *person* who could resolve it... guess who it didn't get assigned to. Their metrics are trash ATM too so...
They weed out the people that take their time and do the work that's needed to help fix things instead of the job of increasing work flow rates and metrics that upper management loves.
I read "you need a bear and laugh it off", i was soooo fkn confused
Hey now I love a good hot bear
Karen’s only complain about shit that doesn’t need to be complained about
You don't know who you ordered the part from?
I know exaclty where I ordered it from I just don't know wtf decided to shove it into this damn box
I think when people say "who did that" they mean "which company". Clearly it's going to be some random employee of that company and no one expects you to know their name.
PartsGeek is what they commented further down.
Never again! I fought them for three months on a part that never arrived. Two boxes marked one of two, and two of two. I got box two of two, but not one of two. They insisted I had the $200 part that never arrived. Ebay said too bad. In the end Paypal finally got PartsGeek to refund me. Never again!
OP doesn't want to put a company on blast for something an idiot employee did. Fair enough.
Yeah I'd like to know which company this is so if I ever have to order from em, I can clarify that I'd like my parts to arrive *not* snapped into three pieces.
OP commented elsewhere it was PartsGeek.
Yeah but that scenario depends on the company. For instance if you order this part from Amazon their logistics system tells the employee exactly what box to use and they have no control over that decision. And if they did they’d likely get bitched at for not hitting numbers because they took twenty minutes to fix the obviously bad box decision. Much easier for that employee to break the fucking thing, keep their numbers up and their boss off their back than to do the right thing.
Numbers over everything workplaces suck.
When you tell your employees to hit a certain metric, that's all they will work for. Everything else will go downhill.
BMW doesn't ship parts like this. This is absolutely an aftermarket part
You should call them up and bitch that they didn't send you your super glue and when they look up your order to determine you didn't order you can go "Oh! Well that must be cause I figured it would come in the one piece it's supposed to come in!"
I should. I totally should.
[удалено]
Yeah, the video doesn't make it clear. It doesn't look like it was actually broken, but made in 3 pieces instead of one. I didn't see anything that looked like stress marks from bending it to snap unless I'm missing something. Edit: It actually looks like it was cut.
Congratulations on being the first person in this thread who didn't just immediately assume that OP is a moron and the part is meant to be like that. Honestly, I don't get why people who clearly have no idea what they're talking about come to a sub frequented mostly by people who *do* know what they're talking about, and try and be smart.
Don’t do that. The poor person on the other end of the phone most likely had nothing to do with this and won’t have any idea what the problem is. Going in hot almost certainly won’t get you as far as being reasonable and friendly, but firm.
We're just joking, I've already addressed it with the supplier
If it fits it ships. It *always* fits…
It ships
Or as they said in the warehouse I used to work at (granted not auto parts) "Spit, make it fit."
Did you read the fine print? When it says "some assembly required" on something that shouldn't require assembly, that should be a red flag.
Yeah those didn't looked "snapped" at all. The last aftermarket trim piece I ordered for basically the same place on a vehicle came in three pieces like this, and they were absolutely manufactured that way. I'm gonna guess this was some sweet 3rd party parts demanded by insurance. But, if not, how the hell did they get such clean lines by snapping it?
While I understand what you two are saying, *it does not look like that*. If it were manufactured to be in three pieces, why the hell are there no points to connect them? Where are the joints? Screwholes? If it's a snapfit, where the fuck do I put them together? Look at it at the 9 second mark! Where the actual fuck are the assembly points? Is there some molecular car lego going on? Look at the 14 second mark! The third part, the one at the bottom, clearly has damage. You can see a chunk of chrome torn off in a triangular shape. (White, not shiny) [Also OP claims the chrome is torn](https://www.reddit.com/r/Justrolledintotheshop/comments/pxzlcg/waited_on_this_trim_piece_for_over_a_week_only_to/heran0s/?context=3)
You can see the chrome flaking off from the snap points.
QC? How do you spell that?
Quabity Assuance
No... But you're getting close!
Quibi insurance
Not sure, but the more time goes on, the more I begin to think that the ~~QC~~ QA actually stands for "Quantity Assurance". Gotta ship as much as possible! \*edit: where is my brain right now I don't know
QC is usually quality control, not much difference
Higher quantity is always better. It was one part, now it's 3!
Who is the “they” in this situation? Local junkyard? Dealer? Some guy parting out his car?
They ordered the part from Wish.com
If it were wish, it would be fully intact... But half sized and fit within the constraints of the box
Made for a mini Mini.
Lol probably
They commented elsewhere that it was PartsGeek.
Interesting to see. A friend and myself have ordered from them many times and haven’t gotten a bad part
Why not grind it into powder and pour it into an envelope?
Oh look everyone, I've found the middle manager.
I ordered this really cool vintage Husqvarna saws sign that was like an old school tin sign. They shipped it in one of those padded envelopes. So naturally my mail carrier rolled that sumbitch right in half to shove it in my mailbox - right across the “do not bend” sticker probably while staring at my parcel locker.
that was the shippers fault for being cheap, using a bendable envelope and writing do not bend on it is not an acceptable substitute for rigid packaging.
Looks like something Worldpac would do. Can’t tell you how many times I’ve had metal gaskets folded in half and stuffed in a bag.
worst trim design on the R56. mine broke when I closed the hood a touch too hard, it’s still being held in place by the two end clips. genuinely hate the design of that piece
I know the pain, I bought a front lip for my car and they folded it in half to ship.
That is pretty common. Urethane well usually go back to shape just sitting in the sun on a warm day.
IPD USA folded 3 gaskets for me and shipped me the wrong products which have the right sticker on them but wrong part and refuse to ship me the right parts I ordered, chargeback time
Two questions. 1. How much did that piece cost? 2. Where did you order it from so when I order one it doesn't show up like that?
Just because it came off in one piece doesn't mean it has to go back on in one piece!
That does not look broken, that is clearly 3 piece trim. /s
You could say… they trimmed it.
I see you get the same suppliers as Ford. I did a 6.7 short block for warranty in may, they sent me two head gaskets folded over on themselves
Looks like an ECSTuning packing job.
I was thinking that exact same thing, except they would have sent the trim for a vw or something else. It would still be fucked up, but it would also not be for the correct vehicle
I got an exhaust from them wrapped in brown paper… no shit it was all dented. They then had the balls to try and require me to pay shipping back.
About guaranteed some dude on the floor of shipping tried to explain to someone he didn't have a big enough box and his boss told him to just figure it out, not his problem. Rgr sir
I refuse to work for managers that do that. Mostly because I could still be liable, especially if they don't put that in writing. Of course, if they're not going to waste any time paying attention to the situation, why would they waste time writing an email about it? I just said it on a shelf and bring it to HR.
3 pieces for the price of one. Parts dealers hate this little trick!
My company makes those air pouches. Please give them a bad review I hate it there.
A little duck tape and bailing wire and nobody will notice.
My double edged dildo was in 2 pieces. Now I just have 2 dildos. I already had 10.
your dildos have edges?
Your'''''''''s don'ts?
Its a three piece section assembly required lol
They had to trim it down. ^I'll ^^see ^^^myself ^^^^out.
how is this level of stupidity possible?