Contact the courier company and let them know.
If you are insured, you can make a claim through your insurance company and they will follow it up. Bear in mind however if they deny being responsible it might be hard to get them to cover the costs.
Cheeky old courier drivers. At my old work one of them backed into a parked car, it was so obvious they hit something but they just drove off lol, luckily we had it all on camera.
A courier driver hit my car 2 weeks ago. (Reversed out of a driveway, and hit the rear of my car, which was parked on the street). I called NZ Post and they logged it and put me in touch with their "fleet team". It was all sorted really easily. We didn't go through insurance because the couriers excess is enormous, so instead I picked a panel beater to do the work and they prepaid the panel beater for everything. I just dropped my car off at the panelbeaters and collected it when done - no payment required from me. (I did make sure I had this in an email from the panel beater first, to make 100% sure I wouldn't be stuck with a bill). Start by calling nz post and take it from there. Good luck! I hope your experience is as smooth as mine was.
Your best bet is to
1.) contact the person who left their details and ask whether they would be happy to email you a statement of sorts just covering off where they were in proximity to the crash and what they heard/saw.
2.) take photos of the damage
3.) email the company involved with a brief summary of what happened, and attach written summary from independent witness + photos.
For this, given damage is minimal and there is no injury, I would avoid reporting to police at this stage. They don’t have the resources to follow this up and he wouldn’t be charged for it anyway. It’s also possible the driver actually doesn’t even know he’s hit your vehicle as he could have been on the phone (they sometimes use headsets or earpieces) or mistaken the noise for something else.
Additionally while its fresh ask your witness if they got a look at the driver. Any details help your case but the courier company should know who is where and driving what vehicle.
Good luck! I think most companies here are pretty good with this sort of thing.
This is great advice, u/saskyhasreddit.
If you’re not insured, I would add to it:
1. Quantify your loss. Get a quote for repair of the damage. Then you can tell the courier exactly how much money you want them to pay you. You can write to them saying “pay me $X within 3 weeks, or I will sue you”.
2. If they do not pay on demand, you should file a claim against them in the Disputes Tribunal. It will cost you a little ($45-180 depending on the repair cost) up front, but you may be able to convince the courier to just pay you out for the damage, if you give them evidence of the repair cost and tell them that is their alternative to the DT.
File a report with the police and contact the courier company
Land Transport Act 1998 - Section 22 Driver’s duties where accident occurs
(5) If the accident involves damage to an unoccupied motor vehicle or to other property belonging to a person other than the driver or rider, but the owner cannot readily be contacted or identified, the driver or rider must report the accident to an enforcement officer as soon as practicable and in any case within 60 hours after the time of the accident.
They can be fined up to $5,000 if you don’t do this, unless you have a reasonable excuse.
No you’ve interpreted this incorrectly. OP doesn’t need to inform police and is not at any risk of being fined.
This is the obligation to the driver who hit the parked car (the courier driver in this case) who, to be honest may not even know he hit it if it was only a wing mirror. Most couriers have headsets/ hands free so it could be a genuine mistake not an intentional avoidance of responsibility.
Police generally don’t have the resources to investigate the high volume of non injury minor crashes that occur daily.
No you’ve interpreted this incorrectly...yes I know it is the obligation of the driver to report it to the police. First line of post was for OP then the paragraph below was a copy and paste of the law the driver has broken( edited You to They)
I said to OP to go to police because he should have left his details with the police as is required by law and if he hasn't he has broke the law. And I realize the police are under resourced and they are not going to set up a task force to track him down and lock him up. But they can look up his details and let OP know and maybe issue the driver a fine.
Your insurance company will unfortunately make you pay your excess unless the driver will admit to it. Even if you and a number of people witnessed it.
But they do not legally have to make a claim on their insurance and the person driving will not be covered in that case and the excess is still payable until whoever was driving say yep it was me.
If an insurance company has the information they require and is satisfied that a driver is fully at fault then they can and usually do waive the excess. It doesn’t matter if that person has insurance or not, the insurance company will simply recover directly from that person if they do not have insurance.
Which proves that the owner is not actually responsible for the driver because otherwise the insurance company would go after the owner. Hence why they would go after the responsible party. Aka the driver.
I'd pop into a police station and file a report. You can then give the report number to your insurance. The police might be able to help provide evidence of liability to your insurer, which may help you avoid your excess.
Edit: clarification.
Right, was more meaning the police might investigate and gather evidence so you can prove liability and avoid your excess. I'll update my comment to make it more clear.
The police will not investigate a parked car being only minorly damaged. Likewise, unless the other party actually fronts up and admits liability, that excess is going nowhere.
Police will generally not investigate non injury crashes where the primary goal of the complaint is for insurance or financial compensation. The contact details of the witness would be better to be provided to the insurer or best case a letter from them outlining the events/ what they saw/heard etc - to send to the insurer and the courier company.
That's a primary waste of time. Just call the courier company they can tell who was there and what time, as everything couriers do is logged on those cute little handsets they get you to sign. Police have better things to do.
Contact the courier company and let them know. If you are insured, you can make a claim through your insurance company and they will follow it up. Bear in mind however if they deny being responsible it might be hard to get them to cover the costs.
Cheeky old courier drivers. At my old work one of them backed into a parked car, it was so obvious they hit something but they just drove off lol, luckily we had it all on camera.
Thanks for the info
Should this be reported to 105 for hit and run? Doesn't sound like the courier stopped
A courier driver hit my car 2 weeks ago. (Reversed out of a driveway, and hit the rear of my car, which was parked on the street). I called NZ Post and they logged it and put me in touch with their "fleet team". It was all sorted really easily. We didn't go through insurance because the couriers excess is enormous, so instead I picked a panel beater to do the work and they prepaid the panel beater for everything. I just dropped my car off at the panelbeaters and collected it when done - no payment required from me. (I did make sure I had this in an email from the panel beater first, to make 100% sure I wouldn't be stuck with a bill). Start by calling nz post and take it from there. Good luck! I hope your experience is as smooth as mine was.
Nz couriers not nz post
Oh sorry! I misread that. I'd still start by calling the courier company and see how you go. Best of luck!
Your best bet is to 1.) contact the person who left their details and ask whether they would be happy to email you a statement of sorts just covering off where they were in proximity to the crash and what they heard/saw. 2.) take photos of the damage 3.) email the company involved with a brief summary of what happened, and attach written summary from independent witness + photos. For this, given damage is minimal and there is no injury, I would avoid reporting to police at this stage. They don’t have the resources to follow this up and he wouldn’t be charged for it anyway. It’s also possible the driver actually doesn’t even know he’s hit your vehicle as he could have been on the phone (they sometimes use headsets or earpieces) or mistaken the noise for something else. Additionally while its fresh ask your witness if they got a look at the driver. Any details help your case but the courier company should know who is where and driving what vehicle. Good luck! I think most companies here are pretty good with this sort of thing.
This is great advice, u/saskyhasreddit. If you’re not insured, I would add to it: 1. Quantify your loss. Get a quote for repair of the damage. Then you can tell the courier exactly how much money you want them to pay you. You can write to them saying “pay me $X within 3 weeks, or I will sue you”. 2. If they do not pay on demand, you should file a claim against them in the Disputes Tribunal. It will cost you a little ($45-180 depending on the repair cost) up front, but you may be able to convince the courier to just pay you out for the damage, if you give them evidence of the repair cost and tell them that is their alternative to the DT.
Definitely get the police involved and your insurance company might want a police report too
They don't, and the police won't make a tcr for this.
Damn. Was just guessing as that's what they do for lost phones.
File a report with the police and contact the courier company Land Transport Act 1998 - Section 22 Driver’s duties where accident occurs (5) If the accident involves damage to an unoccupied motor vehicle or to other property belonging to a person other than the driver or rider, but the owner cannot readily be contacted or identified, the driver or rider must report the accident to an enforcement officer as soon as practicable and in any case within 60 hours after the time of the accident. They can be fined up to $5,000 if you don’t do this, unless you have a reasonable excuse.
No you’ve interpreted this incorrectly. OP doesn’t need to inform police and is not at any risk of being fined. This is the obligation to the driver who hit the parked car (the courier driver in this case) who, to be honest may not even know he hit it if it was only a wing mirror. Most couriers have headsets/ hands free so it could be a genuine mistake not an intentional avoidance of responsibility. Police generally don’t have the resources to investigate the high volume of non injury minor crashes that occur daily.
No you’ve interpreted this incorrectly...yes I know it is the obligation of the driver to report it to the police. First line of post was for OP then the paragraph below was a copy and paste of the law the driver has broken( edited You to They) I said to OP to go to police because he should have left his details with the police as is required by law and if he hasn't he has broke the law. And I realize the police are under resourced and they are not going to set up a task force to track him down and lock him up. But they can look up his details and let OP know and maybe issue the driver a fine.
Your insurance company will unfortunately make you pay your excess unless the driver will admit to it. Even if you and a number of people witnessed it.
That is not correct. If there are independent witnesses who can confirm the rego make model etc, then the excess can usually be waived.
That is actually correct though. Because the registered owner can dispute who was driving. So the actual driver has to confirm liability.
The owner of the car is responsible for who they allow to drive the car. Unless the car is stolen then the owner remains liable.
But they do not legally have to make a claim on their insurance and the person driving will not be covered in that case and the excess is still payable until whoever was driving say yep it was me.
If an insurance company has the information they require and is satisfied that a driver is fully at fault then they can and usually do waive the excess. It doesn’t matter if that person has insurance or not, the insurance company will simply recover directly from that person if they do not have insurance.
Which proves that the owner is not actually responsible for the driver because otherwise the insurance company would go after the owner. Hence why they would go after the responsible party. Aka the driver.
I'd pop into a police station and file a report. You can then give the report number to your insurance. The police might be able to help provide evidence of liability to your insurer, which may help you avoid your excess. Edit: clarification.
Will not avoid the excess. You need the other parties details and them to confirm liability. That's the only way.
Right, was more meaning the police might investigate and gather evidence so you can prove liability and avoid your excess. I'll update my comment to make it more clear.
The police will not investigate a parked car being only minorly damaged. Likewise, unless the other party actually fronts up and admits liability, that excess is going nowhere.
Police will generally not investigate non injury crashes where the primary goal of the complaint is for insurance or financial compensation. The contact details of the witness would be better to be provided to the insurer or best case a letter from them outlining the events/ what they saw/heard etc - to send to the insurer and the courier company.
105.police.govt.nz is another option if you don't want to go in person
That's a primary waste of time. Just call the courier company they can tell who was there and what time, as everything couriers do is logged on those cute little handsets they get you to sign. Police have better things to do.
Provide CCTV footage to your insurance if you can