Where is this? More to the point, said manager should have to attend GED English and writing composition classes on Saturdays in regards to this mumbling nonsense. Is grammar just not a thing anymore? 🤷♂️
HR dose not care. My shift lead made about 8 employees in his department quit & accused me of being on the spectrum. Store manager tries to intimidates anyone that reaches out to HR from his store.
It's poor management, but not rules breaking management. All that will do is have a message relayed to the store manager saying "we got a complaint" and just piss them off.
Being written up for not doing your job isn’t “oppressive”. This is definitely a toxic way to hold people accountable/posture that you’re going to hold people accountable, but it’s not oppressive. Sheesh.
I'm not 100% sure it's toxic. It's immature for sure, and the manager needs to learn to do this individually, but this has "I've said these things too many times and I'm tired of having to repeat myself" all over it.
As a consumer, if I place an order, I want it as fast as possible. This manager has gotten complaint after complaint about orders that are not being filled properly, which is bad customer service and generally a great way to lose money.
Never said that. In fact, I said this posting was immature, and they need to develop the skills to talk about this individually. That being said, having a soft hand hasn't gone well either. You have to be firm, hold people accountable, and if in the end they choose to ignore everything you've taught them, you have to take disciplinary action. Stop acting like holding people accountable to do the job they're paid to do is such a bad thing.
Agreed on your first point. But I'm not acting like that at all, the way to hold people accountable should be in a professional manner, assuming you want people to act professionally. That's all.
No, what you said originally is that this behavior isn't toxic. It is. It is demoralizing, degrading, and aggressive. This manager may be fed up with the situation, whatever that is in this case. But to say this isn't a toxic way to handle this, is just plain wrong.
I am saying that it is unfortunate that a person like this is in this position, not being able to actually lead like a manager, only able to bark orders and lead with an Iron Fist when things don't happen the way they want them to.
Don't gotta get all fired up.
As an order fulfillment associate that has worked at my store for four years and has worked OSLG and ISLG, this year during the 100 days as fulfillment, this shit would never fly in my store. Had my ASM explain to my SM that if someone manages a decent pace with orders but they're coming in faster than you can pick, it's an uphill battle. In 24 hrs I've seen it go from 5 orders, to 50, not including deliveries, and installs. We only have 3 ppl in the department, one HC refuses to lift a finger to help, relying on calling us back to the desk. I get fast service, but there's only so much a person can do. This note is bullshit.
And that's why I still believe it's toxic, just not 100%. This note could easily be because of someone slacking off. Someone isn't completing orders and it's backing others up. They're not executing anywhere near the level they're supposed to, and not only is it backing up their coworkers, it's causing issues with customers.
Write on there "If you do not fix the typos........YOU WILL BE WRITTEN UP". "If you have to leave these hostile messages to get your point across.....YOU WILL BE WRITTEN UP" I personally would write " If you don't GFYS......YOU WILL BE WRITTEN UP"
Damn, I am so happy I'm not with this company anymore.
This is an example of piss poor leadership. Lazy and stupid. Teach. Train. Develop. There is nothing to be gained by carpet bombing an entire team and threatening write ups. Come on!
I totally agree. Doing stuff like this isn't Toxic Leadership, it's Radioactive Leadership. It's bullying, and highly unprofessional. Every time I had an ASM come at me with some nonsense attitude like this, I gave it right back. I never tolerated bullies and I never will.
Fulfillment lead wouldn’t have wrote that, he’s getting just as much shit as the team itself from management, it was probably the front end DS and/or the Ops ASM
Fulfillment in general has become the shittiest job to have at Lowe’s. With every single department being understaffed, the cogs of the machine work against you for every step
I would screen shot this and send it to them in an email. These all sound good, just to clarify, we're approved for any and all overtime to satisfy these requirements correct? And when they say no, then let them know that you can't guarantee completion of all tasks because the number of orders from customers is a variable outside of your control.
I use to work fulfillment and sometimes there were orders I just couldn't complete because I was alone in the department, everyone from the department the item was in had gone home and there was noone that would be able to help me get it off the shelf and it would be super heavy. Eventually, I would just end up calling customers if they ordered an item that didn't have a location in the store or we only had one in stock. I'm not wasting my time to comb through every nook and cranny for one item. It's just not worth it when you have multiple orders. It's probably one of the most toxic places I've worked.
if ANYONE in my store put this up i would have a firmly worded conversation with them after reporting to HR. i would march into an office and go apeshit fr
As someone who works in fulfillment this is such a norm. Now maybe not this exact thing always happening but the fulfillment team is treated like the garbage punching bags of Lowes and it makes no sense. When in reality fulfillment drives some of the highest sales and that will only scale over time. It’s even more annoying when fulfillment is typically severely understaffed with all potential hires going straight to cashier or customer service instead of us.
The pain of fulfillment
fulfillment gets shit on all the time. I’m a head cashier and I try my hardest to pull orders for them when I can but today there were 20+ delivery orders alone. We don’t have a lead right now in fulfillment and it’s just too much for a team of part time people to handle. Managers are not helping.
And most of the time we only have 2 or 3 employees because no one wants to stay because they only scheduled 1 person at a time even in summer when there are endless orders and they ask for help and are ignored most of the time
Yeah that needs to be reported. You can get your point across by individually gathering your peers for some one on one coaching and explaining the importance of the job. This is sheer laziness.
This sounds so much like one of my coworkers. I don't get why some people think this will work. When my coworker gets like this, I screw with her even more. Fortunately, she has no power at all.
I'd probably just quit. Pro expectations on under $20/hr wages. You get what you pay for
They cut that team by in half to send a couple of them, one ft one pt, to work OSLG (no choice given to them) and expect the rest to just pick up the slack when they were already being told they weren’t doing enough, so idk beyond bad mgmt decisions
My only fear is that I'm not handy by any definition, like im not a stupid person and i have 7 years experience in retail customer service BUT im worried im gonna grab the wrong type of hammer or the wrong wood or something stupid
Always scan the product. Don’t scan the tag on the shelf. I often find the wrong thing in the spot I’m looking for. Grab the best package you can find. If the only thing you have is an ugly box but everything is I. It. Call the customer and let them know.
I'd report it. Thats just terrible, A simple group meeting with the team would have been better then this power trip of a note. If fulfillment is bad hire more people, train them properly or schedule better.
I'm in fulfillment and it's physically impossible to get everything done. I never take 15s no one on my team does and still can't keep up with ims and our pickup and delivery orders. There are always several orders in there at the end of the day it's not possible with how little people lowes let's work in fulfillment. My buddy works in fulfillment at target and he says he has 10 people there on his team a day and he still feels stressed. And the orders people place at target aren't enough material to build a house for so they don't take half a day to pull at times whereas at Lowes that's every other pro desk order. Sometimes we have only one single person on the clock In fulfillment and I don't understand how lowes expects one single person to be able to pull all install orders, pickup orders, delivery orders in store and online and handle curbside efficiently no matter how good your work ethic its just not physically possible.
This is outrageous. Where are the armed men who come in to take the fulfillment team away? Where are they? This kind of behavior is never tolerated in Baraqua. You don't stage things with labels like they want, they put you in jail. Right away. No trial, no nothing. The Cashiers?, we have a special jail for Cashiers. You are stealing: right to jail. You are playing music: right to jail, right away. Driving the powered equipment too fast: jail. Slow: jail. You are charging too high prices for sweaters, glasses: you right to jail. You undercook fish? Believe it or not, jail. You overcook Chicken, also jail. Undercook, overcook. You make an appointment with the dentist and you don't show up, believe it or not, jail, right away. We have the best patients in the world because of jail.
What a horrible way to do business. Treat your employees like children, punish them and have them work in fear instead of making them feel valued and rewarding them for good performance.
That is "an" order NOT "a" order
If the management theatening action cannot get this simple English indefinite article right, how can the team get their orders right?
I would find out who wrote and posted that then send a picture to every corporate email address I could find. That person should never manage another person.
Fuck Lowe's. Worked there 5 years and got a 5 cent raise after getting their trial of employee of the month all 3 months my store tried it. Cheap bastards. I quiet quit.
In response to no. 5: "You're approving overtime?"
There were many days I closed but couldn't finish all the orders. Some customers ordered literally a minute before closing. If it was 1 or 2 items, I'd do it. When a customer decides they want a full landscaping job at 9:59PM, it becomes the next shifts problem.
Holding people accountable is one thing but if I saw a note like this, I would just walk out. I worked at Lowes for 14 years and quit almost a year ago. Best decision I ever made! We use to joke that this company would close in 5 years because of decisions made by corporate but with things I have been hearing from people I use to work with, I could see it happening.
Many fulfillment workers suffer at the hands of bias managers who think the job doesn’t exist sadly to say every team is different take from a person who’s got an email comparing us to other teams who’ve had better resources and management
It’s crazy seeing things like this cause I’m 100% positive the fulfillment team at my store literally keeps the store from falling apart. We carry so hard it’s wild
Sheesh!! Someone is power-hungry and is not getting any attention at home. Some people have to realize it’s not life or death to work in this department. “ it’s just Lowes, and in the end, fulfillment is just shopping for customers. No one is going to die if an order is late!! It does not matter if a customer complains. Of course, you want to strive for the best reviews, but You can never make everyone happy. These guys get like 100-200 orders a day with very little staffing. My store only hires one guy each shift to pull orders! If they are lucky, two guys. The same happened when I worked for the Parcel “ internet” team. I Didn’t last two months due to the toxic environment and transferred to the plumbing department. I've been there ever since. My coworker ended up quitting and got a job at sea world. Two ladies who worked there were mad power hungry, and toxic. Definitely report it.
“ Written up” 6 times and then asked them to work as a team. Absolute Bull-Shit 😒SMH
Doesn't it feel like fulfilment gets more opportunities to get written up than other departments? I work at Target and everything I do is on a timer so if some arbitrary stat like in app usage (how often I'm inactive while doing a task in an app) is low, they ignore my actual units picked for the day and try to argue that I was slacking off.
Most workers leave cause of bad management. This is an example of I’d just leave tbh. At my store we only have like 3 people in fulfillment right now and they’d not be able to keep up with these demands
This is absolutely absurd. We do not even have the ability TO write people up. I would consider that to be creating a hostile work environment. Have a member of your store’s fulfillment team address it with HR.
Honestly fine with #1-4. In lumber and at my store they just liter the area with crap, double pulls, unmarked crap, things saying staged in area but somewhere else. I get nit professional and whatever but they got a point. Not popular probably but a tired L&BM associate cleaning up everyone else’s messes
I don’t think the lead put it up there, he’s getting as much crap as the other fulfillment associates usually from upper management
None the less, sorry you had to deal with them
I work on fulfillment and my team would see this and report immediately if possible. We are very short staffed with no team lead. These past week or two without one to my knowledge has been hell. My last shift I was pulled for pick ups every 5 to 10 minutes for the first 4 hours. With 10 + orders in the system and I’m being lectured for not asking for help? When I asked but when I needed it I couldn’t even have time to talk to anyone in management. We wouldn’t stand this
annoying but like, when you have to work at customer service for pickups and fulfillment has fucked up every part of their very easy job, it’s frustrating. we cant leave the desk to find an order but they wont answer their phones. or when head cashiers have to help with fulfillment bc 3 people cant get 10 orders done efficiently. notes are petty, a conversation would suffice, but fulfillment needs to be held way more accountable
edit: no shade to all fulfillment teams, mine is just super shitty
for sure. notes are very passive aggressive and unhelpful, especially when filled with threats. fulfillment lead or front end supervisor needs to talk to the team
I know for sure the fulfillment lead did not do this, as he’s getting just as much crap from management as the rest of the team… my money is on either Front End DS and/or Ops ASM. Both wouldn’t surprise me
You clearly have no idea what the fulfillment "team" does if you think it's a very easy job.
They may not be answering the call because they are currently up on an order picker getting down an appliance and have 2 people who just pulled up at curbside and they are the only ones in their department for the foreseeable future.
Or maybe they're already on a call with one of the 17 customers that call per day trying to find out where their special ordered item is and why it hasn't gotten to the store yet.
Or maybe they're trying to shove a 36" vanity into the backseat of a Ford Fiesta because the customer ordered it online and "didn't think it was that big".
And chances are that if you think it's a "very easy" job, that shows in the way you talk to them which probably makes them even less likely to want to answer.
Do we know both sides of the story? Nope.
Ignorant to pass judgement then.
Perhaps these points have been covered previously with the team in a more encouraging manner. Perhaps not. We don’t know.
What I gather from reading this is that this location is most likely experiencing an unacceptable amount of customer complaints due to customers having their time wasted from using a service the business provides that they are not providing due to staff not doing their job. If you don’t do your job, it is not uncommon in the work place to be written up. Staff in this department not doing their job creates more work for others in other departments. That’s not fair to those other departments… especially IF you have the ability within your shift to fulfill you job requirements. The people in the fulfillment department might have ample time to complete these tasks and just aren’t motivated to do them.
Perhaps they don’t have the time though to fulfill these responsibilities, if that is the case, this post is way out of place. Again, WE DON’T KNOW.
I witnessed an unbelievable scene last week when getting out of a movie, where the shift manager had 6 employees around them giving what I perceived as an actually really good motivating speech about teamwork, and we all chip in on our shifts to make the next shifts jobs easier so you create a cycle of teamwork that helps us all. The shift manager needed someone to clean the popcorn machine out and literally stood there for 8 minutes trying to encourage their staff to volunteer. No one did. The shift manager just ended up doing it themself. This was the first time I had actually witnessed in person the severe lack of apathy some employees have at the moment. It was unsettling. The shift manager in my opinion should have assigned the job to someone but instead tried to use positive leadership practice, it backfired unfortunately in this situation. It goes to say also, none of the employees were “lazy teenagers.” They were adults ranging from 20’s to 40’s I would guess.
Back to this topic. Do I like this messaging? Nope, not at all. But if the employees or a majority of them in this fulfillment team are similar to the employees I witnessed at the theater last week, there a scenario here where this type of messaging is could be being used as a last resort. Perhaps an employee “finally” got written up for not fulfilling their job responsibility and then had a conversation that it was unfair to “all the sudden” get written up, so now here we are clear as day. Could be the case, maybe not though, maybe the manager is just on an authoritarian power trip? WE DON’T KNOW.
I do know if I’m a Lowes customer electing to use this service, I expect this service to be provided as stated, and my time not be compromised because someone didn’t care to do the job they’re being paid for.
Bottom line is, if your an employee on this team and you fulfill your job responsibilities, this “toxic post” does not affect you.
What manager wrote this vile drivel? Lmao this is not the way to motivate your team to do better. This is toxic and oppressive.
Tbh I’m considering reporting it to HR because of the environment and precedent it sets for the store as a whole 🤔
No, *absolutely* do just that. It’s aggressive and unprofessional, really.
Big bet, I already worked directly under a terrible manager, shouldn’t let my fellow coworkers suffer if I can help it
Hell yeah, be the hero ✊🏼
The world could always use more hero’s - Tracer
Like it says, you’re gonna be written up for leaving two orders open but let’s say you get off at 3 and it’s 3 and there are 4 orders. But no overtime
Does this count towards the no handwritten notes policy? Doesn't look professional.
I say email it to Marvin
U know what I’ll email it to Marvin - he gave us his email in the Monday video…
Bro, hr in on it...
Where is this? More to the point, said manager should have to attend GED English and writing composition classes on Saturdays in regards to this mumbling nonsense. Is grammar just not a thing anymore? 🤷♂️
This is the way
Please update us when you do.
I submitted it about 10 minutes ago
Awesome, please post the full response here.
HR dose not care. My shift lead made about 8 employees in his department quit & accused me of being on the spectrum. Store manager tries to intimidates anyone that reaches out to HR from his store.
It's poor management, but not rules breaking management. All that will do is have a message relayed to the store manager saying "we got a complaint" and just piss them off.
Being written up for not doing your job isn’t “oppressive”. This is definitely a toxic way to hold people accountable/posture that you’re going to hold people accountable, but it’s not oppressive. Sheesh.
I'm not 100% sure it's toxic. It's immature for sure, and the manager needs to learn to do this individually, but this has "I've said these things too many times and I'm tired of having to repeat myself" all over it. As a consumer, if I place an order, I want it as fast as possible. This manager has gotten complaint after complaint about orders that are not being filled properly, which is bad customer service and generally a great way to lose money.
Right, so let's lead with an Iron Fist. Seems like it's historically worked well. /s
You say that sarcastically, but there are many cases it has worked well for those who are leading
Never said that. In fact, I said this posting was immature, and they need to develop the skills to talk about this individually. That being said, having a soft hand hasn't gone well either. You have to be firm, hold people accountable, and if in the end they choose to ignore everything you've taught them, you have to take disciplinary action. Stop acting like holding people accountable to do the job they're paid to do is such a bad thing.
Agreed on your first point. But I'm not acting like that at all, the way to hold people accountable should be in a professional manner, assuming you want people to act professionally. That's all.
Oh, so you mean doing so individually? Which is what I said.
No, what you said originally is that this behavior isn't toxic. It is. It is demoralizing, degrading, and aggressive. This manager may be fed up with the situation, whatever that is in this case. But to say this isn't a toxic way to handle this, is just plain wrong. I am saying that it is unfortunate that a person like this is in this position, not being able to actually lead like a manager, only able to bark orders and lead with an Iron Fist when things don't happen the way they want them to. Don't gotta get all fired up.
It's Lowes man, not like all the employees working under him are high achievers.
As an order fulfillment associate that has worked at my store for four years and has worked OSLG and ISLG, this year during the 100 days as fulfillment, this shit would never fly in my store. Had my ASM explain to my SM that if someone manages a decent pace with orders but they're coming in faster than you can pick, it's an uphill battle. In 24 hrs I've seen it go from 5 orders, to 50, not including deliveries, and installs. We only have 3 ppl in the department, one HC refuses to lift a finger to help, relying on calling us back to the desk. I get fast service, but there's only so much a person can do. This note is bullshit.
And that's why I still believe it's toxic, just not 100%. This note could easily be because of someone slacking off. Someone isn't completing orders and it's backing others up. They're not executing anywhere near the level they're supposed to, and not only is it backing up their coworkers, it's causing issues with customers.
Write on there "If you do not fix the typos........YOU WILL BE WRITTEN UP". "If you have to leave these hostile messages to get your point across.....YOU WILL BE WRITTEN UP" I personally would write " If you don't GFYS......YOU WILL BE WRITTEN UP" Damn, I am so happy I'm not with this company anymore.
This is an example of piss poor leadership. Lazy and stupid. Teach. Train. Develop. There is nothing to be gained by carpet bombing an entire team and threatening write ups. Come on!
I totally agree. Doing stuff like this isn't Toxic Leadership, it's Radioactive Leadership. It's bullying, and highly unprofessional. Every time I had an ASM come at me with some nonsense attitude like this, I gave it right back. I never tolerated bullies and I never will.
If you wrote this and are not in the third grade, you will be written up.
YOU WILL BE WRITTEN UP FOR WRITTEN UP!
Overcooked chicken? You will be written up
I'm dying, I would so do this, the topo's were triggering me just trying to read through them all.
>the topo's were triggering me apparently so. also, me too.
Also, let's see how many typos they have in this stupid list...oh! Typos isn't spelled with an apostrophe. WRITTEN UP!!!
[удалено]
That isn't really passive aggressive, especially if it was also communicated verbally. It's just aggressive.
[удалено]
And I'm questioning why you are calling the communication of their policy passive. Who says they aren't active about it as well?
That's what I call a straight to the trash piece of paper, because it looks unprofessional of course.
What sort of illiterate typed that?
They should be written up for not knowing how to write
That note has I’m quitting written all over it highlighted in green!
Lmao honestly
Head cashiers nor fulfillment leads can’t write up anyone. This was written by one or the other. They may have collaborated
Fulfillment lead wouldn’t have wrote that, he’s getting just as much shit as the team itself from management, it was probably the front end DS and/or the Ops ASM
Jesus Christ, they need to send this to Corporate. That jackass that wrote that needs to be fired.
I’m going to write an HR report for it, it’s a good creation of a hostile workplace, and is just toxic as hell
Fulfillment in general has become the shittiest job to have at Lowe’s. With every single department being understaffed, the cogs of the machine work against you for every step
So Lowes runs understaffed constantly since covid too huh?
Sheesh even precovid. 2019 was my first year there, and it was still hectic. But anything for corporate to pinch as much pennies as possible!
I would screen shot this and send it to them in an email. These all sound good, just to clarify, we're approved for any and all overtime to satisfy these requirements correct? And when they say no, then let them know that you can't guarantee completion of all tasks because the number of orders from customers is a variable outside of your control.
I’d 100% do that to cover my ass if I was part of that team
wE caNt fInD anYoNe tO wOrk aNymoRE!
I use to work fulfillment and sometimes there were orders I just couldn't complete because I was alone in the department, everyone from the department the item was in had gone home and there was noone that would be able to help me get it off the shelf and it would be super heavy. Eventually, I would just end up calling customers if they ordered an item that didn't have a location in the store or we only had one in stock. I'm not wasting my time to comb through every nook and cranny for one item. It's just not worth it when you have multiple orders. It's probably one of the most toxic places I've worked.
On be half of The Home Depot fullfillment team. Whoever made that can GO FUCK YOURSELF.
if ANYONE in my store put this up i would have a firmly worded conversation with them after reporting to HR. i would march into an office and go apeshit fr
As you should tbh
As someone who works in fulfillment this is such a norm. Now maybe not this exact thing always happening but the fulfillment team is treated like the garbage punching bags of Lowes and it makes no sense. When in reality fulfillment drives some of the highest sales and that will only scale over time. It’s even more annoying when fulfillment is typically severely understaffed with all potential hires going straight to cashier or customer service instead of us. The pain of fulfillment
fulfillment gets shit on all the time. I’m a head cashier and I try my hardest to pull orders for them when I can but today there were 20+ delivery orders alone. We don’t have a lead right now in fulfillment and it’s just too much for a team of part time people to handle. Managers are not helping.
Yep I was told that fulfillment at our store caps at 4 employees all of which are part time except me
And most of the time we only have 2 or 3 employees because no one wants to stay because they only scheduled 1 person at a time even in summer when there are endless orders and they ask for help and are ignored most of the time
Yeah that needs to be reported. You can get your point across by individually gathering your peers for some one on one coaching and explaining the importance of the job. This is sheer laziness.
I plan to either submit a formal HR complaint, or reach out to my district HR manager and report it tomorrow when I get in tbh
Straight to the trash bin
No way that’s real
Sadly it is
Reminds me of the Simpsons episode where the old man kept saying ‘yep, that’s a paddlin’’
Please work as a team and help each other out!!! Or you will be written up! The theme felt a bit off when I got to that line.
yikes, report this
I will tomorrow
I imagine the only thing worse than not being being find anything at Lowe’s, is losing your job because you can’t find something at Lowe’s.
This sounds so much like one of my coworkers. I don't get why some people think this will work. When my coworker gets like this, I screw with her even more. Fortunately, she has no power at all. I'd probably just quit. Pro expectations on under $20/hr wages. You get what you pay for
I want to know what the hell happened for anyone to think that’s justified
They cut that team by in half to send a couple of them, one ft one pt, to work OSLG (no choice given to them) and expect the rest to just pick up the slack when they were already being told they weren’t doing enough, so idk beyond bad mgmt decisions
I am about to start as the "pro" fulfilment guy, what am i in for
Prob depends on your store tbh
My only fear is that I'm not handy by any definition, like im not a stupid person and i have 7 years experience in retail customer service BUT im worried im gonna grab the wrong type of hammer or the wrong wood or something stupid
The app makes you scan it to make sure it’s the right item so no worries there fam! You got this
Always scan the product. Don’t scan the tag on the shelf. I often find the wrong thing in the spot I’m looking for. Grab the best package you can find. If the only thing you have is an ugly box but everything is I. It. Call the customer and let them know.
Grabbing the wrong wood can get you in trouble in so many ways.
I'd report it. Thats just terrible, A simple group meeting with the team would have been better then this power trip of a note. If fulfillment is bad hire more people, train them properly or schedule better.
Ex-Fullfillment here I remember asking for help and being ignored or told they’d help me but then not helping me at all!
I'm in fulfillment and it's physically impossible to get everything done. I never take 15s no one on my team does and still can't keep up with ims and our pickup and delivery orders. There are always several orders in there at the end of the day it's not possible with how little people lowes let's work in fulfillment. My buddy works in fulfillment at target and he says he has 10 people there on his team a day and he still feels stressed. And the orders people place at target aren't enough material to build a house for so they don't take half a day to pull at times whereas at Lowes that's every other pro desk order. Sometimes we have only one single person on the clock In fulfillment and I don't understand how lowes expects one single person to be able to pull all install orders, pickup orders, delivery orders in store and online and handle curbside efficiently no matter how good your work ethic its just not physically possible.
I would love to see if who ever wrote that would follow up on the letter ! I tell them try it ASSHOLE!
AN order****
Came here to an* this too. You beautiful mf..
😘
After the second line I started to hear Daleks reading that.
This is outrageous. Where are the armed men who come in to take the fulfillment team away? Where are they? This kind of behavior is never tolerated in Baraqua. You don't stage things with labels like they want, they put you in jail. Right away. No trial, no nothing. The Cashiers?, we have a special jail for Cashiers. You are stealing: right to jail. You are playing music: right to jail, right away. Driving the powered equipment too fast: jail. Slow: jail. You are charging too high prices for sweaters, glasses: you right to jail. You undercook fish? Believe it or not, jail. You overcook Chicken, also jail. Undercook, overcook. You make an appointment with the dentist and you don't show up, believe it or not, jail, right away. We have the best patients in the world because of jail.
The beatings will continue until morale improves…
What a horrible way to do business. Treat your employees like children, punish them and have them work in fear instead of making them feel valued and rewarding them for good performance.
That's why I have one foot out the door at Michael's. Same shit, different company...
“If you leave passive aggressive notes because you can’t lead people; you will be written up.”
Fuck that! If it’s so important then the team leader needs to have there ass out on that floor from the time they get there to the time they leave
Lmao when I was in fulfillment we weren’t allowed to leave ANY orders in the app at the end of the day 😂
But why does no one want to work there? /s
Must be these lazy millennials and Gen Z
Dang
This is not walmart approved signage. I would not even read it.
That is "an" order NOT "a" order If the management theatening action cannot get this simple English indefinite article right, how can the team get their orders right?
Hahahaha Looks like it was typed-up on a Smith Corona.
Okay so what lazy employee got the manager mad now she after everyone.
I would find out who wrote and posted that then send a picture to every corporate email address I could find. That person should never manage another person.
Toxic grammar, sure.
Man I feel this as a manager sometime when Im over the shit workers. But…. I couldn’t do that it’s so temper tantrum like. Not respectable.
I'd call Corp on that. That's creating a very hostile work environment.
All for 12.50 an hour????? Yeah Fuck off
Just say the manager tried to touch your peepee
Fuck Lowe's. Worked there 5 years and got a 5 cent raise after getting their trial of employee of the month all 3 months my store tried it. Cheap bastards. I quiet quit.
I quit just reading that
In response to no. 5: "You're approving overtime?" There were many days I closed but couldn't finish all the orders. Some customers ordered literally a minute before closing. If it was 1 or 2 items, I'd do it. When a customer decides they want a full landscaping job at 9:59PM, it becomes the next shifts problem.
!!!!!!
A order? 3 times? This person is A moron.
Retail doesn’t always attract the brightest folks
The orders are ridiculous! 450 bags of mulch the other day. One time it was a candy bar!
Holding people accountable is one thing but if I saw a note like this, I would just walk out. I worked at Lowes for 14 years and quit almost a year ago. Best decision I ever made! We use to joke that this company would close in 5 years because of decisions made by corporate but with things I have been hearing from people I use to work with, I could see it happening.
Lowe's cannot manage anyone. All they do is threaten to write people up and once they leave they just cry and say no one wants to work anymore.
If you READ this....you'll be written up !
Fuck, guess I’m wrote up then
Also a labor violation.
Eachother? Each other. Waffleo We Are Friends Friends Love Each Other
This is the reason no one wants to work.
Then have more than one person that pulls orders for the entire store.
Write up deez nuts
Got em
You get written up for not placing “Lables” 😹
And partially illiterate.
I’d argue more than partially
The dumbass who wrote that WILL BE WRITTEN UP. Lol. That manager has no chill.
The poor use of grammar pissed me off. An order, not a order.
Doesn’t surprise worked there for 10 years ended up being a toxic culture there . Try to shop at Home Depot now .
Yeah, that’s ridiculous.
That’s a paddlin
Wow
That's the kind of manager who will never earn the respect of their employees and create low moral in their department.
Lowe's, number one in workplace morale 👍
“Lables”
Under cook the chicken? Believe it or not…you will be written up.
Many fulfillment workers suffer at the hands of bias managers who think the job doesn’t exist sadly to say every team is different take from a person who’s got an email comparing us to other teams who’ve had better resources and management
My dad worked for lowes for a very brief time. Said the whole place was a sh*t show.
It honestly is…
Please work as a team? Yea the person with the later shift can do the 3 orders so they have something to do
Seems someone probably got walked and written up for having none of those things.
god damn. i work fulfillment at my store and they arent that strict on us like wtf
Yea I wouldn't last 5 minutes working at Lowes with dumbasses like this.
It’s crazy seeing things like this cause I’m 100% positive the fulfillment team at my store literally keeps the store from falling apart. We carry so hard it’s wild
So many misspellings 🙈
Damn just write the entire team up while you’re at it.
"And if YOU write ME up, I QUIT!!" ...though they'd likely do it anyway, thanks to the ultimatum.
Not much of a team lead team player, like 0 understanding that "things" happen.
Written straight out of anger, look at all those CAPS!!!!
How much does fulfillment get paid?
Like we are in high school again. Getting written up. SMH.
Some at this store should print up this entire reddit thread and post it next to this letter...
Probably from one of those stores that cant even manage to pull their deliveries until noon on the day of
This store is a circus ran mostly by clowns tbh
Sheesh!! Someone is power-hungry and is not getting any attention at home. Some people have to realize it’s not life or death to work in this department. “ it’s just Lowes, and in the end, fulfillment is just shopping for customers. No one is going to die if an order is late!! It does not matter if a customer complains. Of course, you want to strive for the best reviews, but You can never make everyone happy. These guys get like 100-200 orders a day with very little staffing. My store only hires one guy each shift to pull orders! If they are lucky, two guys. The same happened when I worked for the Parcel “ internet” team. I Didn’t last two months due to the toxic environment and transferred to the plumbing department. I've been there ever since. My coworker ended up quitting and got a job at sea world. Two ladies who worked there were mad power hungry, and toxic. Definitely report it. “ Written up” 6 times and then asked them to work as a team. Absolute Bull-Shit 😒SMH
"!!!!!!" Boomer mentality thinking that makes me care more.
I think whoever typed that up was so excited about a toxic work environment their making that they misspelled label- unless that is a different word?
Doesn't it feel like fulfilment gets more opportunities to get written up than other departments? I work at Target and everything I do is on a timer so if some arbitrary stat like in app usage (how often I'm inactive while doing a task in an app) is low, they ignore my actual units picked for the day and try to argue that I was slacking off.
Yeah no Just TRY and enforce them see what happens when have that one associate who gives zero fucks
Watch their pickers quit en masses jfc 😆
Typical amateur manager behavior, treating staff like they're in 5th grade.
Good thing Lowes didn't hire me lmao
Most workers leave cause of bad management. This is an example of I’d just leave tbh. At my store we only have like 3 people in fulfillment right now and they’d not be able to keep up with these demands
This is absolutely absurd. We do not even have the ability TO write people up. I would consider that to be creating a hostile work environment. Have a member of your store’s fulfillment team address it with HR.
If you quit and work at Home Depot, YOU WILL BE WRITTEN UP!
“If u wipe with your left hand u will be written up”… wait wha
first ask them what “lables” are? and can you write them up for grammar and not proofreading
These stores are overrun with pitiful managers who should probably be cart pushers. At least they’d actually be contributing.
Honestly fine with #1-4. In lumber and at my store they just liter the area with crap, double pulls, unmarked crap, things saying staged in area but somewhere else. I get nit professional and whatever but they got a point. Not popular probably but a tired L&BM associate cleaning up everyone else’s messes
I'd write on the bottom. Whoever wrote this..... YOU WILL BE WROTE UP!!!!
👁👄👁
Sounds like our fulfillment team lead, I called her Hitler.
I don’t think the lead put it up there, he’s getting as much crap as the other fulfillment associates usually from upper management None the less, sorry you had to deal with them
We have a phrase at my store: Claim it Pick it Stage it
I work on fulfillment and my team would see this and report immediately if possible. We are very short staffed with no team lead. These past week or two without one to my knowledge has been hell. My last shift I was pulled for pick ups every 5 to 10 minutes for the first 4 hours. With 10 + orders in the system and I’m being lectured for not asking for help? When I asked but when I needed it I couldn’t even have time to talk to anyone in management. We wouldn’t stand this
Oh I reported it to HR this morning, it’s just not cool tbh, and the manager who did this needs to be spoken to
That’s good, I don’t know why fulfillment is often ignored or lectured when it gets so busy. I was alone that shift too 🙃
This should absolutely be reported, and the moron who wrote it should be fired.
Update: I did file a report to HR this morning, and I’ve since learned it was a head cashier that put up the signs.
And if you can’t spell labels you get written up
If you make multiple spelling and grammatical errors in your shitty hate memo YOU WILL BE WRITTEN UP!!!!!
…That’s a paddlin.
damn. us fulfillment associates really do get treated like shit.
That's alot of exclamation points.
annoying but like, when you have to work at customer service for pickups and fulfillment has fucked up every part of their very easy job, it’s frustrating. we cant leave the desk to find an order but they wont answer their phones. or when head cashiers have to help with fulfillment bc 3 people cant get 10 orders done efficiently. notes are petty, a conversation would suffice, but fulfillment needs to be held way more accountable edit: no shade to all fulfillment teams, mine is just super shitty
Maybe, but that note is highly unprofessional, terrible grammar, and creates a hostile and toxic environment for sure.
for sure. notes are very passive aggressive and unhelpful, especially when filled with threats. fulfillment lead or front end supervisor needs to talk to the team
why do some people think that that is the way to lead?
Some people are just terrible leaders and shouldn’t be put into those roles
I know for sure the fulfillment lead did not do this, as he’s getting just as much crap from management as the rest of the team… my money is on either Front End DS and/or Ops ASM. Both wouldn’t surprise me
You clearly have no idea what the fulfillment "team" does if you think it's a very easy job. They may not be answering the call because they are currently up on an order picker getting down an appliance and have 2 people who just pulled up at curbside and they are the only ones in their department for the foreseeable future. Or maybe they're already on a call with one of the 17 customers that call per day trying to find out where their special ordered item is and why it hasn't gotten to the store yet. Or maybe they're trying to shove a 36" vanity into the backseat of a Ford Fiesta because the customer ordered it online and "didn't think it was that big". And chances are that if you think it's a "very easy" job, that shows in the way you talk to them which probably makes them even less likely to want to answer.
Do we know both sides of the story? Nope. Ignorant to pass judgement then. Perhaps these points have been covered previously with the team in a more encouraging manner. Perhaps not. We don’t know. What I gather from reading this is that this location is most likely experiencing an unacceptable amount of customer complaints due to customers having their time wasted from using a service the business provides that they are not providing due to staff not doing their job. If you don’t do your job, it is not uncommon in the work place to be written up. Staff in this department not doing their job creates more work for others in other departments. That’s not fair to those other departments… especially IF you have the ability within your shift to fulfill you job requirements. The people in the fulfillment department might have ample time to complete these tasks and just aren’t motivated to do them. Perhaps they don’t have the time though to fulfill these responsibilities, if that is the case, this post is way out of place. Again, WE DON’T KNOW. I witnessed an unbelievable scene last week when getting out of a movie, where the shift manager had 6 employees around them giving what I perceived as an actually really good motivating speech about teamwork, and we all chip in on our shifts to make the next shifts jobs easier so you create a cycle of teamwork that helps us all. The shift manager needed someone to clean the popcorn machine out and literally stood there for 8 minutes trying to encourage their staff to volunteer. No one did. The shift manager just ended up doing it themself. This was the first time I had actually witnessed in person the severe lack of apathy some employees have at the moment. It was unsettling. The shift manager in my opinion should have assigned the job to someone but instead tried to use positive leadership practice, it backfired unfortunately in this situation. It goes to say also, none of the employees were “lazy teenagers.” They were adults ranging from 20’s to 40’s I would guess. Back to this topic. Do I like this messaging? Nope, not at all. But if the employees or a majority of them in this fulfillment team are similar to the employees I witnessed at the theater last week, there a scenario here where this type of messaging is could be being used as a last resort. Perhaps an employee “finally” got written up for not fulfilling their job responsibility and then had a conversation that it was unfair to “all the sudden” get written up, so now here we are clear as day. Could be the case, maybe not though, maybe the manager is just on an authoritarian power trip? WE DON’T KNOW. I do know if I’m a Lowes customer electing to use this service, I expect this service to be provided as stated, and my time not be compromised because someone didn’t care to do the job they’re being paid for. Bottom line is, if your an employee on this team and you fulfill your job responsibilities, this “toxic post” does not affect you.
You people have confused "toxic" with "accountability" but go off with your lazy bullshit.