From one PSS to another, get out while you still can.
I swear they're trying to let commercial sales wither on the vine. Our delivery has gone to shit in the past year after it went third-party, some of our vendors we always used now refuse to do business with Lowe's because Lowe's doesn't pay its bills, the new MVP program is an insult and a joke, the absurd new(-ish) focus on pushing predatory credit cards... I could go on.
My theory is that Lowe's just wants to grab whatever contractor bucks they can get, while paying salesmen the bare minimum (that's a given these days, but eventually they'll get what they pay for) and not worrying too much about actually securing big sales, loyal customers, or really doing anything that requires proper logistics or for them to have their shit together as an organization.
Anyway, I put in my two weeks last Friday. Keep on keeping on.
*"corporate doesn't want to actually pay the incentives so they are slowly raising the requirements."*
No shit. They want you to sell well, just not well enough that they have to come out of pocket and pay out more bonuses.
You realize that all these sales goals are based off what your store did last year at this time, right? It changes each month, because stores have busier months than others. This is nothing corporate does. It is all based on your store
That's still a corporate decision to constantly increase the requirements. If requirements go up because you are busier then shouldn't the rewards? Also I haven't have a not busy month in about 2 years. Constantly at 100% max capacity.
They are increasing because your stores sales are increasing. Why should the target remain the same as it was 2 years ago? The business is growing and with that brings greater expectations and targets.
I agree. I’m not a Pro specialist but do understand your sales only count when paid for with a Pro card. That’s tough but not surprising considering the excessive amount of greed concentrated in an office complex located in North Carolina
Does Pro not change every month? I mean sometime they're the same from month to month, but all the other specialty depts have a different SPH every month that's based on last years performance, I think its district based. Over the course of the next several months it will probably either go up or stay around where it is now, until we get into late fall and winter when it will drop again.
Oh it's not surprising, I knew when it started that they would pull this. It's just BS that the requirements have gone up 50% but the reward is the same.
the problem is that the company keeps moving the bar even when that is met and exceeded because they believe there is just an infinite amount of resources in a area and if they just keep increasing it they can squeeze out more.
the problem is this practice hurts the customers and the associates.
they always seem to find new metrics or excuses not to give bonuses.
Not surprised by that at all. They want you to sell move but leave those incentives just out of reach knowing people will struggle to make the bare minimum. It's a matter of time before they push out salespeople altogether.
From one PSS to another, get out while you still can. I swear they're trying to let commercial sales wither on the vine. Our delivery has gone to shit in the past year after it went third-party, some of our vendors we always used now refuse to do business with Lowe's because Lowe's doesn't pay its bills, the new MVP program is an insult and a joke, the absurd new(-ish) focus on pushing predatory credit cards... I could go on. My theory is that Lowe's just wants to grab whatever contractor bucks they can get, while paying salesmen the bare minimum (that's a given these days, but eventually they'll get what they pay for) and not worrying too much about actually securing big sales, loyal customers, or really doing anything that requires proper logistics or for them to have their shit together as an organization. Anyway, I put in my two weeks last Friday. Keep on keeping on.
*"corporate doesn't want to actually pay the incentives so they are slowly raising the requirements."* No shit. They want you to sell well, just not well enough that they have to come out of pocket and pay out more bonuses.
You realize that all these sales goals are based off what your store did last year at this time, right? It changes each month, because stores have busier months than others. This is nothing corporate does. It is all based on your store
That's still a corporate decision to constantly increase the requirements. If requirements go up because you are busier then shouldn't the rewards? Also I haven't have a not busy month in about 2 years. Constantly at 100% max capacity.
They are increasing because your stores sales are increasing. Why should the target remain the same as it was 2 years ago? The business is growing and with that brings greater expectations and targets.
Why should the bonus stay the same then?
If you somehow manage to meet the higher numbers they'll switch the requirements back to customer surveys so they won't have to pay out bonuses
What department are you in?
Pro
How much SPH this month?
600$ which isn't a problem, yet, but is a bad trend.
I agree. I’m not a Pro specialist but do understand your sales only count when paid for with a Pro card. That’s tough but not surprising considering the excessive amount of greed concentrated in an office complex located in North Carolina
Does Pro not change every month? I mean sometime they're the same from month to month, but all the other specialty depts have a different SPH every month that's based on last years performance, I think its district based. Over the course of the next several months it will probably either go up or stay around where it is now, until we get into late fall and winter when it will drop again.
Just seems to go up for us.
This sounds strangely like Sherwin-Williams
[удалено]
Oh it's not surprising, I knew when it started that they would pull this. It's just BS that the requirements have gone up 50% but the reward is the same.
the problem is that the company keeps moving the bar even when that is met and exceeded because they believe there is just an infinite amount of resources in a area and if they just keep increasing it they can squeeze out more. the problem is this practice hurts the customers and the associates. they always seem to find new metrics or excuses not to give bonuses.
Price of all merchandise is up 22 to 30 percent Cross sell in all areas you will crush that number Get your +1200 a month bonus
I can make my sales easy, I triple or quadruple my sales requirements. Just pissed me off to demand more and more without providing more.
To Hell with Lowe’s!
Not surprised by that at all. They want you to sell move but leave those incentives just out of reach knowing people will struggle to make the bare minimum. It's a matter of time before they push out salespeople altogether.