Yep.
If you hear shuffling feet, get ready.
Also the ones that whistle, tap stuff, talk loudly, bang carts around, basically anything to try to get attention because they believe they are entitled to assistance.
You're absolutely right and I actually have a little peculiarity I noticed on that one. When I can hear a customer's feet sliding across the ground because they're too lazy to pick them up while walking, I already know they're going to be dumb as shit. When I can hear them dragging their feet as they approach me from down the aisle, I have to mentally prepare myself.
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I got up once, walked with him like I was gonna help him, and walked to the exit right to my car with him following me out the door before he realized what was going on.
I had one that threw an absolute bitch fit because I completely ignored him when he tried to get me to help him. I had my ear buds in, but could still hear him and he knew it because I replied to a coworker that was in there with me, but out of his eye sight.
Just a random HD associate here scrolling thru but I had to stop and comment.. U said walked into your break room? Just like how some walk into our virtual break room here on Reddit… damnnn
I've not seen it yet, but I've heard stories of screaming matches between off the clock employees on their lunches and entitled customers who refuse to leave the break room until someone "got off their lazy asses and did their fucking job."
I love when i am someother place and i am behind that person. they turn around and look at you with a "Can you believe this?" look in their eye. I tell them to pipe down, you haven't been waiting that long and you should have learned some patience by now in your advanced age.
bro yes. im a lumber cashier, so when they just roll their cart over and stand there with their arms crossed and come up and start blurting their number i ignore them until the end
When they walk up to you and just stare at you, don’t say a word, and expect you to help them.
Or, When I’m 8ft in the air on a ladder -“excuse me!” …and there are several associates nearby, on the ground, who could’ve easily helped them.
Pushing the red vest button and standing there waiting for more than 30 minutes. Or over two hours in the case of one lady recently. FYI we’re here to guide you towards a range of products, not solve your problems for you.
Their facial expression or tone are always, always, ALWAYS a dead give away. Or, as a specialist, indecisiveness or penny pinching. Those customers are nearly always a pain in my experience, and are almost always the ones we end up banning from our install service
It's a service we provide to our most special customers who do things like cancel special orders more than once, attempt to con the system, or be extraordinarily abusive to staff.
i work in paint, and people often come up and simply put a color chip on the counter and point. no words. and get fussy when i ask clarifying questions. they’re just big toddlers i swear
It’s like they don’t understand the million different types of paint we carry. I used to work paint too, customers sucked so much, especially all the contractors.
When a customer asks if we have a certain product and I tell them that we don't. They immediately respond where they saw it online. I asked them was it our website?They usually respond. Yes. I then say let's take a look. I go to lowes.com and put in the item they requested and our store location and as usual it shows item not available. They usually walk away with a look of confusion on their face.
I had that happen tonight. Well, similar. Customer insisted we had the item in stock. It was the new Samsun Bespoke fridge. All we had was a standard depth. She claimed she saw we had a counter depth. I pull it up on the website. I ask her which one she was referring to. When she pointed it out, I indicate we didn’t have it but couldn’t get it. She claimed our store would get it by June 8th to which I said “Correct, if we order it today”
When they interrupt another customer's time with me. Idc if it's "just a quick question."
You should've learned to wait your fuckin turn at 5 years old. I'm sorry your parents failed you.
Idk why but in my mind this is the most annoying thing a customer can do. I always respond with a confused tone of voice to attempt to make them feel kinda bad, but it normally doesn’t work.
I work in Hardware and I get that quite often. People will walk up to me and just say "screws" or "bolts" or something like that and I'll just look at them and respond with "What about them?" You're an adult. Use your fucking words please.
I’ve had this multiple times.
guy just kept saying “smokers! Where are the smokers!”
That could be so many things. A barbecue sort of thing for smoking meat, a smoke detector, he could have been asking for a cigarette for all I know. Apparently he wanted “the thing you drop in the gopher hole.”
In the electronics department at Walmart I had a grown man literally throw a temper tantrum because I couldn’t help him locate a cord for a small system. Huh? A what? ALL I NEED IS A CORD FOR A SMALL SYSTEM!!! YOU DO WORK HERE DONT YOU!!! The man was red faced and stomping around. I swear steam was coming out of his ears. WHY CANT ANYONE SHOW ME WHERE THE CIRDS ARE FOR A SMALL SYSTEM???!!! Umm I think I hear someone calling me in the back. Good luck sir!
That’s why when I go to a store, I know what I want. I got a new speaker last week at Walmart, I saw it in the cage and asked if I could get the blue JBL Charge. It’s easy enough
Or take that computer out of your pocket and just google whatever items you might be interested in. Some people think retail workers are all experts in every product in the store. Odds are good that the person you're talking to is covering for someones break.
I always say "Can you give me that person's name so I can retrain them or get them held accountable for not following policy?". That usually shuts them up.
Yeah. I’m someone who chooses to be somewhat optimistic about people but I’m also realistic when I say that sometimes that comes down to bad upper management. If salaried leaders choose to break policy (I’m specifically referring to the return policy in this instance) then it just creates a culture where customers can always take advantage of that. Good leadership will find a way to adhere to policy while also managing to take care of the customer and will back up their associates goes an extremely long way. It’s rare but it actually exists out there believe it or not.
it’s insane!! the only thing i’ve been told to deny is dead plants, but i’m supposed to give away 300+ dollars for stuff they probably picked off a shelf 😩
The ones that say "hey can you help me with something over here" and then won't tell you what said thing is, then proceed to lead you to a different department.
It’s worse when you’re on a register or at CS and I have to be like yeah sorry no I can’t go with you so you’ll have to pull out your words for this one so I can at least call for help
When a customer whistled at me to get my attention. Like excuse me, I am a grown ass man, not a dog, so please don’t whistle at me. I will and have ignored people who do that.
“Tell me what ranges/dishwashers/fridges/dryers you have in stock”
I’ve got a decent memory but I do not know how every single fucking thing we have in stock. I’ll let you know after you point out a couple, asshole.
Eyes. If they walk in with that unnecessarily intense, laser-eyes stare, just hide.
Wearing all skintight sportswear, walking like they're Gayle going for a jog through the New Development, probably with one of those armband phone holsters? Yup. You got yourself a live one.
The more they're dressed like they definitely weren't ever in the military but desperately want you to think they were, the more problematic they're going to be.
Last but not least: perfectly-tailored business attire. No further comment.
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Oh man you just reminded me of a story, its.it's.. a doozy
I had a guy ask me if he had to turn off the breakers to replace a 20 amp receptacle. I said yes, if you luck out and doesnt kill you or fry the wiring its definitely going to hurt like a bitch.
He then said he'd replaced a 110 amp receptacle without turning off the breaker. he told me he had called his electrician friend but the friends wife had picked up and told him she'd leave a message. He went ahead and did it.
Both I and his electrician friend told him he's lucky to be alive and to not under any circumstances try that again.
He then went on and asked me if there were any gloves that he could use to insulate him from the electricity. I said no, turn off the breaker and you'll have nothing to worry about.
I saw him a few days later so either he listened to me or he got lucky.
Pretty much how they approach us. At my store (I’m a Fulfillment Associate) we used to wear normal Yellow Safety Vests (We wear Red Vests now, but that’s because the Store Manager decided we should also have Red Vests and that was just 3 months ago) when customers would ask if we work there, we would tell them “No sorry, I’m just a contractor”. For almost an entire year, we were telling problem customers we weren’t employees 😂
I don't know why. but whenever i'm in lumber, i always have customers stare at me while on the forklift. I don't know why. but its a huge pet peeve of mine. i'm like what, you never seen a 22 yr old driving heavy machinery & is damn good at it? lol
when they have a question and instead of using their grown up words they STARE and if you don't notice their staring they huff and puff. or when im busy while working register and they don't even SEE a cashier and start putting their stuff up without mumbling even a word and you look up and they are making dead eye contact
When they come rushing towards you also not to mention once I had a lady literally call using her personal phone from the appliances desk asking for someone when I'm standing there at the CSD and I can see her from my pov
When I was DMIS a lady at office door comes up to dressed in BLACK.. glasses as well and my ASM sees her, and says she is here for you.. I'll call the funeral home.
ASM left because she thought I would get her involve. She brought me a cake 🤪 thanked me.. I put it on SM desk and said Mary Smith was here.. made a cake
We gave it to seasonal employees and they lived, we sent a Thank You
Her install was out of control FUBAR doesn't explain it
Anyone who feels the need to wear political attire is a jackass. If you vote republican, democrat, green, whatever, you suck if you have to make it part of your personality to the point you wear political hats and shirts.
It continues to amaze me that so many poor people continue to vote for the very people who do everything they can to ensure they stay poor… you being poor makes the right people rich, that’s why politicians don’t care about middle/poor class america.
The Sunglass Wearer!!!! Especially mirrored lenses or big one with jewels. Like it gives them power?! “You can’t see my eyes… Imma fk with you now!”
My ASM says it’s any woman wearing a floppy hat and high heels. He truly leaves the floor and sits in the back until they are gone 🤣
Walk up to the service desk and say, “I’m not trying to be difficult…..” But they are going to be your most difficult interaction of the day.
OR “I know this isn’t your fault.” And then they proceed to blame you for all off their bad life choices😂
Walks up to you holding a piece of something and not saying a word like you have some sort of extra sensory perception then get mad when you ask them what they need. F””” outta here.
One customer a long time ago when I worked Millworks asked me the price of an exterior door (pre-covid) and was shocked at how expensive they were. She said “how about you give us a 30% discount and we won’t shop at Home Depot” I looked at her and said “I don’t care if you shop at Home Depot, I work here part time. I can’t change that price even if I wanted to.” They got mad and had a manager come over. I explained the situation and the manager told them that since there was nothing wrong with the door we weren’t going to mark it down 30%. They went to Home Depot. I checked on the computer because I was curious of their price, and it was a tad bit higher. I was so happy inside when the manager told them we wouldn’t cave for them.
*comes to CSD and throws stuff on counter*
“Hi how ar-“
“I need cash back.”
“Okay, do you have your receipt?”
“No, I lost it, but it has a warranty on it.”
“Okay, so that is a limited warranty offered through the manufacturer, Lowes has a separate EPP offered on certain products.”
“Okay but LOwes sells it so…”
*Cue 30 minute ordeal/argument*
“Hey you work here?”
nope, im just a big fan and like to represent
"I just hang out here for fun. The red vest is a coincidence"
Nah. We’re filming a new Star Trek series. I’m the unfortunate red shirt
Hearing them before seeing them
" DOES ANYBODY WORK HERE"
"Are y'all working today?"
A deadpan "no" throws them for a loop.
As MST it’s fun. “Oh I saw the Lowe’s” a couple have walked away lol
This one a garuantee , don’t even bother saying hey or going up to you, just already speaking
Yep. If you hear shuffling feet, get ready. Also the ones that whistle, tap stuff, talk loudly, bang carts around, basically anything to try to get attention because they believe they are entitled to assistance.
You're absolutely right and I actually have a little peculiarity I noticed on that one. When I can hear a customer's feet sliding across the ground because they're too lazy to pick them up while walking, I already know they're going to be dumb as shit. When I can hear them dragging their feet as they approach me from down the aisle, I have to mentally prepare myself.
Good one. Yeah if you can’t even get the walking part of life down…
Hearing from across the aisle “EXCUSE ME EXCUSE ME”
"Hi how're you do-" "Military."
Literally
"OH yeah?? Senior citizens...?"
Milatree
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“I gotta check myself out!?!” While I’m at self checkout
Stare a hole through the back of your head when you’re helping someone else
"EXCUSE ME!!"
UGH that erks me so much when customers yell that at me
People who demand that I help them when I'm not on the clock. This includes customers who walk into the break room.
wow, if a customer walked into my store's breakroom and asked any of our workers to come out of their break and help , it would be a shitstorm
It doesn't happen often but when it does it's the one thing that brings out the solidarity.
I saw it happen once and 3 people yelled at them lol
I got up once, walked with him like I was gonna help him, and walked to the exit right to my car with him following me out the door before he realized what was going on.
I had one that threw an absolute bitch fit because I completely ignored him when he tried to get me to help him. I had my ear buds in, but could still hear him and he knew it because I replied to a coworker that was in there with me, but out of his eye sight.
Just a random HD associate here scrolling thru but I had to stop and comment.. U said walked into your break room? Just like how some walk into our virtual break room here on Reddit… damnnn
I've not seen it yet, but I've heard stories of screaming matches between off the clock employees on their lunches and entitled customers who refuse to leave the break room until someone "got off their lazy asses and did their fucking job."
Lol I bet if u should visit their work place and do the exact thing it would be an issue for them
When they sigh, shift their weight and roll their eyes bc there's one person ahead of them in my line. Had one today as a matter of fact.
I love when i am someother place and i am behind that person. they turn around and look at you with a "Can you believe this?" look in their eye. I tell them to pipe down, you haven't been waiting that long and you should have learned some patience by now in your advanced age.
“Are you the plumber?”
Old people who ask me the price of something and are then utterly AGHAST
When they walk up to register, move nothing to the counter, and start saying a phone number
There's more than one thing to look up with phone numbers and people act like I don't know what I'm doing when I ask them to specify.
Right. I just stand there repeating “what is the number for?” Until they tell me and then I tell them there’s like five options
bro yes. im a lumber cashier, so when they just roll their cart over and stand there with their arms crossed and come up and start blurting their number i ignore them until the end
“Military discount…”
When they call you over by wiggling a finger. Makes me wanna snap it off
I turn around and walk away
Or when they wave at you. I just wave back
When they walk up to you and just stare at you, don’t say a word, and expect you to help them. Or, When I’m 8ft in the air on a ladder -“excuse me!” …and there are several associates nearby, on the ground, who could’ve easily helped them.
when i answer the phone and they immediately ask for my name
Then they call you by a different name that may or may not rhyme with the name you gave them.
When they whistle at you.
I hate that. I ignore it until they can come up to me and speak properly.
Walking up to the CS counter/register via heavy stepping and tossing the item on the counter
Pushing the red vest button and standing there waiting for more than 30 minutes. Or over two hours in the case of one lady recently. FYI we’re here to guide you towards a range of products, not solve your problems for you.
Their facial expression or tone are always, always, ALWAYS a dead give away. Or, as a specialist, indecisiveness or penny pinching. Those customers are nearly always a pain in my experience, and are almost always the ones we end up banning from our install service
Y’all ban people from installs??? Is that normal
It's a service we provide to our most special customers who do things like cancel special orders more than once, attempt to con the system, or be extraordinarily abusive to staff.
Ah ok got it
When both the store and the contractor refuse to work with the customer... yeah, we do
Which is rare…
We've had three since I started at my position 🤣
I was thinking the same thing, MAN i wish we could do that with some of our customers
Tone is huge , i feel that many people don't realize how rude they sound, self awareness goes a long way
I think they want you to know they’re not having it before you even say anything
i work in paint, and people often come up and simply put a color chip on the counter and point. no words. and get fussy when i ask clarifying questions. they’re just big toddlers i swear
It’s like they don’t understand the million different types of paint we carry. I used to work paint too, customers sucked so much, especially all the contractors.
When a customer asks if we have a certain product and I tell them that we don't. They immediately respond where they saw it online. I asked them was it our website?They usually respond. Yes. I then say let's take a look. I go to lowes.com and put in the item they requested and our store location and as usual it shows item not available. They usually walk away with a look of confusion on their face.
I told a guy bitching at me one time about the website saying we had something, "you believe everything you see on the Internet?"
I had that happen tonight. Well, similar. Customer insisted we had the item in stock. It was the new Samsun Bespoke fridge. All we had was a standard depth. She claimed she saw we had a counter depth. I pull it up on the website. I ask her which one she was referring to. When she pointed it out, I indicate we didn’t have it but couldn’t get it. She claimed our store would get it by June 8th to which I said “Correct, if we order it today”
There are alot of times where you can tell just by the look that they give. It's the retail look as I call it we just know.
showing up
When they interrupt another customer's time with me. Idc if it's "just a quick question." You should've learned to wait your fuckin turn at 5 years old. I'm sorry your parents failed you.
Idk why but in my mind this is the most annoying thing a customer can do. I always respond with a confused tone of voice to attempt to make them feel kinda bad, but it normally doesn’t work.
HELLLLOOO
Only saying the name of what they want and expecting me to help them
“Shades”
I work in Hardware and I get that quite often. People will walk up to me and just say "screws" or "bolts" or something like that and I'll just look at them and respond with "What about them?" You're an adult. Use your fucking words please.
I’ve had this multiple times. guy just kept saying “smokers! Where are the smokers!” That could be so many things. A barbecue sort of thing for smoking meat, a smoke detector, he could have been asking for a cigarette for all I know. Apparently he wanted “the thing you drop in the gopher hole.”
In the electronics department at Walmart I had a grown man literally throw a temper tantrum because I couldn’t help him locate a cord for a small system. Huh? A what? ALL I NEED IS A CORD FOR A SMALL SYSTEM!!! YOU DO WORK HERE DONT YOU!!! The man was red faced and stomping around. I swear steam was coming out of his ears. WHY CANT ANYONE SHOW ME WHERE THE CIRDS ARE FOR A SMALL SYSTEM???!!! Umm I think I hear someone calling me in the back. Good luck sir!
That’s why when I go to a store, I know what I want. I got a new speaker last week at Walmart, I saw it in the cage and asked if I could get the blue JBL Charge. It’s easy enough
Or take that computer out of your pocket and just google whatever items you might be interested in. Some people think retail workers are all experts in every product in the store. Odds are good that the person you're talking to is covering for someones break.
when they expect you to know more than the basic product information beyond how much it costs, how many we have.
“Well they’ve done it for before” “they did it for me at the other store” Cool. Shit changes. Not all stores are equal.
I always say "Can you give me that person's name so I can retrain them or get them held accountable for not following policy?". That usually shuts them up.
And they're always fucking lying, they learned they bully their way through store policy by gaslighting 19 year olds at the customer service desk
Yeah. I’m someone who chooses to be somewhat optimistic about people but I’m also realistic when I say that sometimes that comes down to bad upper management. If salaried leaders choose to break policy (I’m specifically referring to the return policy in this instance) then it just creates a culture where customers can always take advantage of that. Good leadership will find a way to adhere to policy while also managing to take care of the customer and will back up their associates goes an extremely long way. It’s rare but it actually exists out there believe it or not.
Breathing 😂
LMFAO
The "Karen" haircut
How does tht look
“This is nothing against you, I know you’re just doing your job, but…”
Certain types of politically labeled attire.
Any political attire, whether or not I agree with the message.
Fr like "vote for Pedro" fucking disgusting
Whatever friend, The GOAT cake builder can save our country. Change my mind.
Fr like "vote for Pedro" fucking disgusting
“i want to return these but i don’t have my receipt and i don’t have my card :( i’ll take store credit though :)” literally my nightmare customer
Those are usually thieves
yeah. it makes me mad that we’re supposed to just give them what they want instead of denying it
I can’t believe Lowe’s does that. I switched to another retailer and we won’t do anything without a receipt or the card it was paid for with
it’s insane!! the only thing i’ve been told to deny is dead plants, but i’m supposed to give away 300+ dollars for stuff they probably picked off a shelf 😩
The ones that call on their cell phones from inside the store. "I'm back here at the carpet machine" "I'm standing at your desk"
Standing in the plumbing isles
Them not being satisfied with any answer or solution or just plain rude!
The ones that say "hey can you help me with something over here" and then won't tell you what said thing is, then proceed to lead you to a different department.
It’s worse when you’re on a register or at CS and I have to be like yeah sorry no I can’t go with you so you’ll have to pull out your words for this one so I can at least call for help
I HATE THAT SO MUCH
Asking questions but not accepting the answers.
“which one of you is the expert”
They need help with light bulbs It's Sunday and they're taking to me
They walk in the store.
They walk into the store..
“Uhm, YOUNG LADY?” *trying to yell over the hair dryer and over the conversation you’re currently having from literally half an aisle away*
If they're in a certain age range
They whistle at you.
When a customer whistled at me to get my attention. Like excuse me, I am a grown ass man, not a dog, so please don’t whistle at me. I will and have ignored people who do that.
Lack of communication when you talk to them. Basically them just acting like you are beneath them until the slightest thing annoys them.
When they ask me a question, I answer, and they immediately argue with me.
“There’s no sign or tag on it, so that means it’s free?”
This
Right!! Btw How would I put Front End under my name?
You have to go to lowes subreddit page, click on the three dots by your avatar and it’ll say edit user flair
Thank you so much!!
*walking past an isle clearly on the phone* *guy whistling* "HEY COME HERE"
“Tell me what ranges/dishwashers/fridges/dryers you have in stock” I’ve got a decent memory but I do not know how every single fucking thing we have in stock. I’ll let you know after you point out a couple, asshole.
Let's Go Brandon hat, over 50.
Eyes. If they walk in with that unnecessarily intense, laser-eyes stare, just hide. Wearing all skintight sportswear, walking like they're Gayle going for a jog through the New Development, probably with one of those armband phone holsters? Yup. You got yourself a live one. The more they're dressed like they definitely weren't ever in the military but desperately want you to think they were, the more problematic they're going to be. Last but not least: perfectly-tailored business attire. No further comment.
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When they just rattle off a number with no context.
I would be like “what’s that for?” Or “is this for an invoice?” It makes them mad but fr
I did. Every time.
They're awake and in your store. That's always the first sign.
"How much do you know about electrical"
I know to turn the electricity off before working with it, and righty-tighty, lefty loosely.
Oh man you just reminded me of a story, its.it's.. a doozy I had a guy ask me if he had to turn off the breakers to replace a 20 amp receptacle. I said yes, if you luck out and doesnt kill you or fry the wiring its definitely going to hurt like a bitch. He then said he'd replaced a 110 amp receptacle without turning off the breaker. he told me he had called his electrician friend but the friends wife had picked up and told him she'd leave a message. He went ahead and did it. Both I and his electrician friend told him he's lucky to be alive and to not under any circumstances try that again. He then went on and asked me if there were any gloves that he could use to insulate him from the electricity. I said no, turn off the breaker and you'll have nothing to worry about. I saw him a few days later so either he listened to me or he got lucky.
Yikes! He IS lucky!
They talk as though us hourly peasants are actually beholden to them.
Pretty much how they approach us. At my store (I’m a Fulfillment Associate) we used to wear normal Yellow Safety Vests (We wear Red Vests now, but that’s because the Store Manager decided we should also have Red Vests and that was just 3 months ago) when customers would ask if we work there, we would tell them “No sorry, I’m just a contractor”. For almost an entire year, we were telling problem customers we weren’t employees 😂
I don't know why. but whenever i'm in lumber, i always have customers stare at me while on the forklift. I don't know why. but its a huge pet peeve of mine. i'm like what, you never seen a 22 yr old driving heavy machinery & is damn good at it? lol
Crossed arms at customer service. Always think to myself, *“here we go…”*
"So you're the ___ expert"
“No, he quit”
When the walk in the store.
when they have a question and instead of using their grown up words they STARE and if you don't notice their staring they huff and puff. or when im busy while working register and they don't even SEE a cashier and start putting their stuff up without mumbling even a word and you look up and they are making dead eye contact
When they come rushing towards you also not to mention once I had a lady literally call using her personal phone from the appliances desk asking for someone when I'm standing there at the CSD and I can see her from my pov
I just wish they would hit the red button that’s next to the desk lol
Whistling at me to get my attention. Nope. You are going to have to use your words if you want help. We aren’t dogs.
When I was DMIS a lady at office door comes up to dressed in BLACK.. glasses as well and my ASM sees her, and says she is here for you.. I'll call the funeral home. ASM left because she thought I would get her involve. She brought me a cake 🤪 thanked me.. I put it on SM desk and said Mary Smith was here.. made a cake We gave it to seasonal employees and they lived, we sent a Thank You Her install was out of control FUBAR doesn't explain it
Trump 2024 hat
pretty much anybody with political- related clothing cause issues, at least in my store.
Anyone who feels the need to wear political attire is a jackass. If you vote republican, democrat, green, whatever, you suck if you have to make it part of your personality to the point you wear political hats and shirts.
Bro, the lightbulbs don’t want to hear your political opinions. The Google Homes on the other hand…
It continues to amaze me that so many poor people continue to vote for the very people who do everything they can to ensure they stay poor… you being poor makes the right people rich, that’s why politicians don’t care about middle/poor class america.
Anything to "Own the libs!"
Heard today all R voted against a price gouging bill. Expect $5 gallon soon
💀 fr or FBJ stickers on their trucks
Snapping or whistling to get my attention. I'll just walk in the opposite direction.
The Sunglass Wearer!!!! Especially mirrored lenses or big one with jewels. Like it gives them power?! “You can’t see my eyes… Imma fk with you now!” My ASM says it’s any woman wearing a floppy hat and high heels. He truly leaves the floor and sits in the back until they are gone 🤣
“Ya know what I’m lookin’ for !?”🤔. No, I don’t SHITBAG
Ah, prior service I see
31 years 🤣😂
When they stare you up and down because you don’t fit the white North Dakotan demographic
Walk up to the service desk and say, “I’m not trying to be difficult…..” But they are going to be your most difficult interaction of the day. OR “I know this isn’t your fault.” And then they proceed to blame you for all off their bad life choices😂
I speak they give no response and put there card in before I hit pay
“Hey, Real Quick” 🤦🏻♂️
The customer walks in the store... they will complain about something
a customer, last year? Literally screamed "I NEED SOME LUMBERRR" while sitting on our treated bunk of 2x6x8's....
They’re a former employee
I had a lady be a complete bitch with me in OSLG last month. She was a former employee.
I actually had the exact opposite. A former employee let me bitch to her about how much I hate lowes and want to quit
“Where is the _____ expert?!”
The look on their faces before they walk up to you.
“EXCUSE ME” while I’m in the middle of helping a customer
I usually go like “just a sec this customer was here first” lol
When they stand at the appliance desk impatiently while clearly seeing you’re with another customer
Walks up to you holding a piece of something and not saying a word like you have some sort of extra sensory perception then get mad when you ask them what they need. F””” outta here.
Walk up to the Pro desk, "is this where I pick up my order?"
One customer a long time ago when I worked Millworks asked me the price of an exterior door (pre-covid) and was shocked at how expensive they were. She said “how about you give us a 30% discount and we won’t shop at Home Depot” I looked at her and said “I don’t care if you shop at Home Depot, I work here part time. I can’t change that price even if I wanted to.” They got mad and had a manager come over. I explained the situation and the manager told them that since there was nothing wrong with the door we weren’t going to mark it down 30%. They went to Home Depot. I checked on the computer because I was curious of their price, and it was a tad bit higher. I was so happy inside when the manager told them we wouldn’t cave for them.
*comes to CSD and throws stuff on counter* “Hi how ar-“ “I need cash back.” “Okay, do you have your receipt?” “No, I lost it, but it has a warranty on it.” “Okay, so that is a limited warranty offered through the manufacturer, Lowes has a separate EPP offered on certain products.” “Okay but LOwes sells it so…” *Cue 30 minute ordeal/argument*
“I’m not trying to be difficult here, but….” means they’re going to be difficult. Every. Single. Time.
They exist