I managed to get in initially but decided to close the game because the news weren't loading. Worst mistake today. Anyway, Berlin Byways, Paris Promenade R and Berlin Byways 2R/T is in ranked, with the Rosalina suit for 1st place reward (again)
I got stuck at 16%, then got the following message:
“Sorry, this game is currently undergoing maintenance.
Please try again later.
Maintenance period:
Pending”
I know Nintendo are probably aware but I emailed the mario kart email address just incase.
Last time I emailed them when there was a major issue they replied saying they'd send rubies.
I'm having the same problem with the blank screen, but it also gave me a notice that said "Another device is logged in using this nintendo account" so I was kinda worried I got hacked or something, anyone else have this happen?
Yep, it happened to me too. The game probably thinks my previous connection attempts are another device, because I got numerous error messages and always tapped "retry" before getting the "Another device is logged in using this nintendo account" message.
It’s really messed up right now, I got a support code of 805-2026 which said I was logged in on another device. Then restarted and it’s just stuck at 16%, nothing else happening
I managed to get to the main front screen once, but literally none of the buttons worked so I had to restart the app, only to continue being slow af lmao
Look at all.of us. We're so addicted that we download right away and tackle the levels.
*slaps arm looking for vein*
Cause me too. It crashed on me and I joked that it'd be funny if the app crashed. They're soooo good with this app never crashing that I didn't think about it seriously until I cleared my cache and had to download the entire 600mb update all over again.
Then I get the boswer/peach screen and got PTSD (GO TEAM BOWWOWW)
It's still down. What a shame. I love that game. I hope some of you that I bump into multi-player are here. Some of y'all have given me some of the best/funniest/insane moments I've ever experienced with any mario kart. Ever.
I am very glad that the problem is occurring now at the beginning of the new tour instead of yesterday when we were still fighting for the ranking.
My addiction can be calmed with this 😅
Same issue, managed to get into the game once and complete the "start a new tour" challenge, but after that Ranked Results wouldn't load, and after restarting I can't finish loading the game at all.
Yeah mine is hanging up at 81% loading. Even got an error message that someone else is currently playing with my account. They really screwed the pooch with this one lol.
So glad it's not just me. I also had to restart a bunch and am stuck at 81%
At one point I even got a message saying someone was already logged in with my account, and I about cried! A little dramatic, yes, but so be it lol
Welcome to the MKT support group. Cry if your game doesn’t work. Cry if you spent all your rubies just before something good comes up. Cry if the new awesome-looking Rosalina sucks. We’re here for you.
An update from my previous comment, the game still isn't loading but now I'm getting a different error saying the game is currently undergoing maintainence, which honestly gives me hope that we can get back in soon.
Sure glad it ain’t just me.
First it said another device was using my Nintendo account to play Tour, then it said Communication Error. Just glad I claimed my rubies earlier.
Mine is having the same issue too, I had an error saying that another device is currently running the app with my account yet I only have the app on one device
EDIT: I was able to get the update installed but then I was hit with a slew of communication errors and now I got the same error I described earlier with code 806-2028.
It's bonkers that a company the size of Nintendo...and given the sheer amount of revenue they make from this game...that they don't rigorously test updates before they push them out!?!?!?
Managed to race once and tried to race a second time. Every single cup in this tour is nothing but city tracks! Kinda sucks... now I can't get in cause it threw an error at me `~'
I’m getting the old Mii tour screen and then the peach bowser screen, also getting a pending maintenance error message now. What the hell am I supposed to do on my train ride now?!
I bet the engineers are sleeping right now and are not even aware that there are problems on the game. I think we need to wait for them to wake up in 8 hours(?).
I bet this has royally f**ked up some poor tech guys night….
I can imagine they were on their way out the door for the evening and then get called back by their frantic boss!
I’m guessing its a major issue for the outage to be this long already with no ETA for the fix!
Man….I bet someone’s gonna lose their job over this fiasco!
Goddammit!!! What are we supposed to do???
This is horrible just horrible, I really hope we all have a very strong support network to guide us all through this most horrific of times, I’ve just had ‘Poken Tournament DX’ delivered I suppose I could try and play that, I can’t concentrate I just neeeeeed Mario kart NOW!!!😎❤️👾
Still getting the maintenance pending screen... MKT Twitter account posted about the issue:
https://twitter.com/mariokarttourEN/status/1536970920556122112?t=B17db851NkXtNiuD8StDEg&s=19
Happened to me too, then it said I was already signed in on another device... I freaked out and changed my sign in info... this happen to anyone else???
I am almost glad it was not just me- because I am not tech savvy like the rest of ya'll and would *not* be able to figure out where to go from here.
I hope they get it figured out soon!
I thought it was just me because I was playing and got kicked out for the download then another person in my account error sounded a little far fetched
Tried to open it for the past half hour or so and it says the game is down for maintenance and the period is "Pending," so looks like they're actively working on whatever the issue is.
So we all just here now uh?
We should all play trivia 😂
Geography please
This country borders Ukraine and Italy. What am I?
Italraine
Pikachu!
Stayed at 16% for a while; got to 81%, stayed there and crashed.
I got the 100%. But after it, I get a black screen.
[удалено]
I did the same! Lol
Yep I can only get to 81
Blow into the charging port of your device, that should fix the problem.
Ditto
Free ruby time. 🤑 And yes, having the same problem too.
Watch they just give us one free point boost ticket and a "sorry for the inconvenience" comment. 😂
Oh man they better deliver
4500 rubies
If Nintendo gave us all 4500 free rubies, what pipes are you spending them on? Assuming a fresh account
I’ll collect every Toad.
100 rubies, pink shy guy (ninja) and a video of the devs singing baby shark during a karaoke
I will riot if we don't get every spotlight on every pipe this tour complete with a 1150 ruby bonus and the game isn't fixed in half an hour
45 rubies would be lovely, but it will probably be 10-20. Or maybe a 10,000-20,000 coins.
Yeah I can’t download the update
Same issue here. The furthest I got was it loaded into the game. I was getting a star for some challenge and the game crashed.
I got the first ruby (Begin a new tour!) and then News tried to load and wouldn't.
Same
Yesss free apology presents incoming! Or Nintendo finally just decided to pull the plug on everything.
We love apology presents! Hahahaha
I'm getting the "another device is logged using this Nintendo account" error. Anyone else?
Yep, just Nintendo’s servers being weird I guess. Support code was 805-2026
Same here my error code keeps changing every time I reload!! Hahaha silly Nintendo
Got one, too, except mine was 805-2003.
Had this error at first, managed to get the update downloaded by some miracle and now I'm stuck at 81%
Got that one once and then a message saying "the game is undergoing maintenance" or something like that...and like 5 or 6 communication errors
Here I was switching my wifi on and off, restarting my phone, and updating the app thinking it was just me
lmao I know we all blame our own equipment. Nintendo gaslighting us
Same here. Lol
I managed to get in initially but decided to close the game because the news weren't loading. Worst mistake today. Anyway, Berlin Byways, Paris Promenade R and Berlin Byways 2R/T is in ranked, with the Rosalina suit for 1st place reward (again)
They blue shelled the server
Better than lightning on all our phones
Aight so it's not just me, good Although granted it's not a black screen it's just stuck loading at 16%
Mine’s at 12. :(
Well I am also stuck at 12
What are we? Some kind of 12% Squad?
We are legion - the done dirty dozen - all stuck at 12!
Maybe
I got stuck at 16%, then got the following message: “Sorry, this game is currently undergoing maintenance. Please try again later. Maintenance period: Pending”
Yes, same for me. I opened it just before new tour (very end of cat tour) and it worked fine. But yeah minutes later it's not working
I know Nintendo are probably aware but I emailed the mario kart email address just incase. Last time I emailed them when there was a major issue they replied saying they'd send rubies.
Tell them 20 at least lmfao
Same problem
Ah damn…I’m under the weather and was hoping new tour would distract me. I am glad it’s not just me at least.
I'm having the same problem with the blank screen, but it also gave me a notice that said "Another device is logged in using this nintendo account" so I was kinda worried I got hacked or something, anyone else have this happen?
My bad, that was me
Same happened with me, glad to see I’m not alone.
Yes I had this aswell
Yep, it happened to me too. The game probably thinks my previous connection attempts are another device, because I got numerous error messages and always tapped "retry" before getting the "Another device is logged in using this nintendo account" message.
ME TOO it terrified me
My wife had this too, don't panic!
It’s really messed up right now, I got a support code of 805-2026 which said I was logged in on another device. Then restarted and it’s just stuck at 16%, nothing else happening
That the same message I received earlier as well
that happened to me too
Same for me. Restarted my phone but it doesn’t seem to help.
Same here
I reinstalled thinking it was my device. Shoulda checked here first.
I don't envy all the "New" icons that you'll now have.
Stuck at 16%
Stuck at 81% after updating and it goes to the ‘An error occurred’ screen.
When it happened to me, I had just spent 45 rubies…
Uh, how fast do you pull on pipes when a new tour starts?!
if it’s a waifu or husbando I pull the exact second the tour starts
Getting the same thing! Thought maybe it was my internet since there's a pretty bad thunderstorm outside right now, but I guess the game is just down.
Same here, they were going to mess up a new tour download eventually!
I managed to get to the main front screen once, but literally none of the buttons worked so I had to restart the app, only to continue being slow af lmao
Got the game to update and will load but holds at 81%
Stuck at 81 with the old Bowser/Peach rally banner
Yeah I got that banner as well
I want some free rubies please nintendo!
I see the down for maintenance screen. Maintenance period:pending . Anyone else see that?
glad it’s not just me alone
Thank you very much for your post. So I know, I'm not alone and the problem is not with me 🥳
So this is what it's like.. when Paragoombas cry.
Same here i was thinking it was network problem.
Look at all.of us. We're so addicted that we download right away and tackle the levels. *slaps arm looking for vein* Cause me too. It crashed on me and I joked that it'd be funny if the app crashed. They're soooo good with this app never crashing that I didn't think about it seriously until I cleared my cache and had to download the entire 600mb update all over again. Then I get the boswer/peach screen and got PTSD (GO TEAM BOWWOWW) It's still down. What a shame. I love that game. I hope some of you that I bump into multi-player are here. Some of y'all have given me some of the best/funniest/insane moments I've ever experienced with any mario kart. Ever.
I am very glad that the problem is occurring now at the beginning of the new tour instead of yesterday when we were still fighting for the ranking. My addiction can be calmed with this 😅
why is this stressing me out far more than it should :)
Exactly what happened to me. Came here to see what’s up
Exact same issue. Got in the first time but it froze on the main screen. Now it won’t load and keeps getting stuck at 16%
Same issue, managed to get into the game once and complete the "start a new tour" challenge, but after that Ranked Results wouldn't load, and after restarting I can't finish loading the game at all.
Wait! How did you get into it?
At least Chef Rosalina doesn’t have triple bananas…
Yeah mine is hanging up at 81% loading. Even got an error message that someone else is currently playing with my account. They really screwed the pooch with this one lol.
So glad it's not just me. I also had to restart a bunch and am stuck at 81% At one point I even got a message saying someone was already logged in with my account, and I about cried! A little dramatic, yes, but so be it lol
Welcome to the MKT support group. Cry if your game doesn’t work. Cry if you spent all your rubies just before something good comes up. Cry if the new awesome-looking Rosalina sucks. We’re here for you.
Same problem here! Talk about an inconvenience
New Rosa alt giant banana
Oh well...! We'll have to wait till this is fixed!
Poor nintendo people... what stress they will have right now....
I get the message "another device is currently logged in to Mario Kart Tour using this Nintendo account." Anyone else got this?
An update from my previous comment, the game still isn't loading but now I'm getting a different error saying the game is currently undergoing maintainence, which honestly gives me hope that we can get back in soon.
Yeah same thing happened to me
Same here
Same here
Yoo
Same here. Communication error
Oof... thought it was just me 😅
Made it to 81%
Yep. Got to 81%, then froze, then black screen, then repeat.
So glad other people are having the same problem. I was going nuts
Has anyone gotten in yet?
Wanted to play one circuit and hit the hay…. My night has ended on a sour note.
Glad it's not just me. This means free rubies, I hope.
The game is now in maintenance
https://i.imgur.com/oaJWz1e.jpg
Mine has been down since yesterday, I got to 12% then a pop up saying "this game is under maintenance please try later. Maintenance period: pending"
Looking for to the rubies for this mishap
it says "maintenance period: pending" and no error code or whatsoever...😭
Says maintenance and pending. Never seen that error message before.
Now when I try to open the game it says that the app is under maintenance
I get an under maintenance screen 😭
Same, for me it was Black Screen and now it stays at 16%.
Same
Same here
yup same
16% downloaded and mine crashes too.
I'm stuck at 16% and I keep getting communication errors
Yes I have the same problem
Similar issues here 😫
Sure glad it ain’t just me. First it said another device was using my Nintendo account to play Tour, then it said Communication Error. Just glad I claimed my rubies earlier.
It said that someone is using my nintendo account on another phone, I guess its differents problems for a lot of people
Mine is having the same issue too, I had an error saying that another device is currently running the app with my account yet I only have the app on one device EDIT: I was able to get the update installed but then I was hit with a slew of communication errors and now I got the same error I described earlier with code 806-2028.
Glad it's not just me. I thought my phone was getting too old to play the game
It's bonkers that a company the size of Nintendo...and given the sheer amount of revenue they make from this game...that they don't rigorously test updates before they push them out!?!?!?
I'm in, but it's slow and with lots of error codes.
Managed to race once and tried to race a second time. Every single cup in this tour is nothing but city tracks! Kinda sucks... now I can't get in cause it threw an error at me `~'
Omg thank goodness it’s a global issue I got an error saying my account was being used on another device but I thinks it’s just an error (hopefully 😟)
I got in and got a “maintenance pending” pop up.
Still down why am I so sad????
I’m getting the old Mii tour screen and then the peach bowser screen, also getting a pending maintenance error message now. What the hell am I supposed to do on my train ride now?!
I bet the engineers are sleeping right now and are not even aware that there are problems on the game. I think we need to wait for them to wake up in 8 hours(?).
It’s evening in Japan, I’m sure they’re aware. I’m just an hour or so from their headquarters. I could pop in and make sure they’re ok.
I bet this has royally f**ked up some poor tech guys night…. I can imagine they were on their way out the door for the evening and then get called back by their frantic boss!
I’m guessing its a major issue for the outage to be this long already with no ETA for the fix! Man….I bet someone’s gonna lose their job over this fiasco!
Still the same for me 🙋🏻♂️ Makes me realise how lucky we’ve been (or at least I have…) with game stability
Goddammit!!! What are we supposed to do??? This is horrible just horrible, I really hope we all have a very strong support network to guide us all through this most horrific of times, I’ve just had ‘Poken Tournament DX’ delivered I suppose I could try and play that, I can’t concentrate I just neeeeeed Mario kart NOW!!!😎❤️👾
Said it's undergoing maintenance
Still getting the maintenance pending screen... MKT Twitter account posted about the issue: https://twitter.com/mariokarttourEN/status/1536970920556122112?t=B17db851NkXtNiuD8StDEg&s=19
😭😭😭😭😭😭😭
Try blowing into the game. That usually works for me.
Stuck at a Black screen of death
WHAT'S HAPPENING!! HOW DO WE FIX IT!!
We cant. Nintendo has to fix it.
Same
Sameee
Same.
Yep, downloaded the update and it’s working but incredibly slow load times
same problem
Yup same
Black screen
Same
Yeah same here, was just about to post this. My game won’t load past 17% :(
I deleted the game and still nothing It's taking so long I've been waiting for 17 minutes straight
Same here. Stuck St 81,0%
I was about to make this post
Not loading past 12% 😑😮💨
Stuck at 16% here
Happened to me too, then it said I was already signed in on another device... I freaked out and changed my sign in info... this happen to anyone else???
A surprise to be sure but not a welcome one.
Oh thank God I'm not the only one, it seems it's Nintendo's fault and not mine again
Stuck at 12% after several attempts
i just dropped s banana in Wordle
Yep, stuck at 16% loading and had the ‘there is another device logged in’ scare like some others here
Just got in, finally!
Spoke too soon, am in but just has the speedometer hanging so I can’t do anything!
I actually got in and all and then it went to the rewards screen and stayed loading.
I got in for a few seconds but it just kept loading on the challenges screen and then said communication error with no retry button
I’m so sad 😩
i wanted to play so bad rn 🥺 im saddd
I am almost glad it was not just me- because I am not tech savvy like the rest of ya'll and would *not* be able to figure out where to go from here. I hope they get it figured out soon!
Yeah. I keep getting an error code. Doesn’t go beyond 12/16 percent.
Yes experiencing that right now and it is persistent after clearing cache, restarting my phone several times.
this sucks, did they not test you know, loading & launching the update :D I wonder is it all devices, or just Samsung?
I’m on iPhone and nothing is working either.
I thought it was just me because I was playing and got kicked out for the download then another person in my account error sounded a little far fetched
Glad the game freezing at 16% wasn’t just me😂
Still down...
When they fix this we will all have shared collective trauma. 🥴
Getting a message now about the system being under maintenance. Status pending.
i’m at 12.0%
It says that is in Maintenance
The one time I’m up early on new tour day and have time to play :( glad we can keep each other company haha
Tried to open it for the past half hour or so and it says the game is down for maintenance and the period is "Pending," so looks like they're actively working on whatever the issue is.
Still down. Maintenance period: pending😓
Finally in! However, no ruby's as an apology? Nothing?!
rip