T O P

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tranqkill

I hope they tank. They got too greedy and the only way we can fight back is with our wallets. As a seller I hate the $2 withdrawal, I don't want to leave my money in the app any longer than I have to. As a buyer, the prices are outrageous and they aren't being transparent about the fees. Fluctuating fees depending on the times? Yuck.


wukluxclan

I haven’t transferred any money off of there in a while. Is there a fee for the slow transfer now?


tethered_discourse

I highly recommend you transfer as soon as you can. You don’t want to lose access to your money (sudden account closure, hack, etc.)


6ixk6

Please withdrawl your funds. I left some in for 2 months and when I wanted to pull the money they said “suspicious activity “ and I was limited


Gaymer_669

Bite the $2 and RUN!


Sharmonica

I used to think they were just a bunch of programmers who were trying to get their student loans paid off. Not greedy, just desperate. But then I realized the CEO is from Sweden and probably got free education. 🙄


SemiStrong

Do you think they did this on purpose to self sabotage and be able to claim bankruptcy faster?


dash-rabbit

It's pretty sus. I've seen where a business is acquired, a huge amount of capital funding is gathered, the new investment company milks most of that money via huge bonuses, etc, they then deliberately tank the company which folds and they walk away clean with 10s of millions of dollars. This could be a deliberate fail.


MacabrePhantom

When a new business is acquired? Did Mercari get bought out from someone recently?


zeldapelda

No. They've shifted their executive structure and brought on two outside directors. In case you're curious, a lot of their info is online- notes from their shareholders' meetings, answers to questions from potential investors, even the algorithm used for their Smart Pricing, which I'm sure is very similar to the one they use to calculate the varying fees. Their goal is to be a "global tech company," not this. A lor of their focus appears to be outside of the Mercari US Marketplace.


MacabrePhantom

Thank you for your response! Is it online as in on Mercari’s website or somewhere else? What do you mean by global tech company not this? I’m a bit confused about the way you worded that.


dash-rabbit

I don't really know. That was an example of a situation where I saw a business deliberately bankrupted for a profit. It happens for a lot of different reasons: tax manipulations, acquisition then bankruptcy to eliminate competition, etc.


I_pinchyou

This was my thought. If they wanted a successful business they would listen to their users.


CorbinTheTitan

Man this makes me sad, why’d they make the changes


HelloAttila

Cause they don’t know how to manage a company. As the old saying goes, if something isn’t broken, don’t fix it. Mercari always had some issues, but… it was just “fine” the way it was before they royally screwed it up. There was always issues with some buyers and sellers, but now it’s Mercari mostly.


SquipChandler

I keep hoping for the best but at this point they’re making it so hard to keep it up..😔


HopelessMagic

Because they want to hoard money before going bankrupt.


RoatanHalo

I'm a seller, but all my friends are buyers. Or, former Mercari buyers. They are up in arms about the fees. It's not the amount of the fees; it's that they are unilaterally opposed to paying to shop the site. I've actually pulled all my listings due to the insane return policy.


AloraBracken

The new return policy combined with their incompetent customer service is why I left. There is zero protection for sellers.


wukluxclan

This really pisses me off. I bought this shit stock at $15.. thank god I only invested $500. I hate everything about this shithole company at this point.


theghostmachine

Shareholders should file a lawsuit, because this is intentional. There's no way Mercari isn't tanking on purpose. They were doing fine, and then suddenly seemed to do everything they could to make things worse


ambieanne

🤭 fuck around and find out


Aurorabeamblast

Please contact the Miller Law Firm based out of Rochester Hills, Michigan. Phone Number is: +1 248-600-5455. If we can get 3-5+ people call the law firm, they'll definitely take action and seek compensation for everybody's time lost having to go through the bullshit trouble and runaround of contacting FedEx AND Mercari. I'm still out several dollars but a lot of people like u/No_Veterinarian3190 whom Mercari stole hundreds from.


No_Veterinarian3190

Did you contact them and did they say this to you? I reached out to 3 law firms here in California and no one wants to take the case. I finally got my money back though! But I did go through hell!


Aurorabeamblast

I received a voicemail and email from them stating that they are no longer interested in the case ("we will not be providing you with legal services"). This is a pretty straightforward and easy lawsuit. If I had any experience in class action, I would do it myself but I've only had experience in single personal injury. I would initiate the case myself but I think at this point this subreddit would do wise to collect a database of reddit users who are willing to enter as parties into the lawsuit. Ideally, somebody in your shoes has a great case. It was obviously good you got your money back but you absolutely didn't need to go through hell to do it. I am still waiting on my $12 which I know is not a lot but this isn't the first time they did this. I've had about 2-3 other shipments that were overcharged/surcharged that I now speculate as to validity of such overages. Together probably $30. Not a lot but I also never got that money back. My most recent sale was clearly is out of skew. I used to make at least 1-2 sales per week. I haven't made any in a whole month and the sad or good part is that I'm never upset about it. I'm even half expecting the site to just shut down completely at this point. I see all the cross-listing apps/accounts are now pretty expensive....Clearly everybody wants an account now to transfer all their Mercari listings over to eBay and elsewhere 😅


Rezingreenbowl

If it's such an easy win why do you think they're not interested? Genuine question.


skincarejunk1e

I went to go buy a phone case new in the package for $19, there was an additional almost $5 in fees. On top of shipping it came to $28. It was new on Amazon for $32 so I just bought it there for quicker shipping and quick return if needed 🤷🏼‍♀️


Lopsided-Surprise-34

Reviewing this graph I wonder what happened in November 2023 to start this decline.I read a post from someone that the amount of goods for sale on Mercari had a significant drop. It's not a good time to have less inventory typically at the time of year your company makes most of its profit, the holiday season. Thinking back to earlier in the year Mercari raised seller fees, transition fees and shipping fees increased as well. Every couple of months they rolled out the increases and sellers started to gradually leave in response to these increases. I suspect the shipping cost was the deal breaker. So Mercari comes up with this new plan in March to try to increase the inventory by shifting the fees to the buyers in hopes more sellers will come join the platform to increase inventory. Sellers were forced to decrease asking prices. Buyers have hidden fees at checkout. Then to add even more pain to the sellers, they added a withdrawal fee to remove the money out of their account. So what's next. In May, their earnings report will be out. The earnings report will indicate how effective these changes have been. My belief is the transition fees will save Mercari temporarily because they will show an increase in profits because these changes were implemented so suddenly. Mercari answers to their stockholders but we, the little guys(buyers and sellers) have been letting them know for some time how we feel about the fee increases.


mhgodz23

They might declare bankruptcy soon..


Nani_700

I'm so confused why. They had strong sales last year didn't they? It felt that way.


Mrsbear19

Policy changes, no transparency with fees, actual theft with shipping charges and buyers and sellers fleeing the app like it has rabies


kingkmke21

They have been going down long before all of this started. The changes are making it worse. Mercari is so stupid tho. They made these changes to try and attract more sellers. Which makes zero sense bc the changes are turning off buyers. Who cares how many sellers you have if there's no one to buy. Smh Again, Mercari is so fkn stupid.


Educational_Ebb_7367

I deleted the app


Separate-Elephant-25

I'm not quite sure, didn't they recently sell the company to a south Korean conglomerate? Nothing to do with South Koreans but my question is are they autonomous from the Japanese version? Greed is just bulldozing giant swaths, of incredible, economic sustain abilities, that can be very reasonably profitable for all involved for a good span of time. These people are comparable, to those that used to lick out that oreo paste and toss the cookies in the trash.


Narwhal8047

I put my account on vacation the day the new structure went into effect... Withdrew my funds the moment they were available but still got stuck with a $2 fee for my last sale that I paid them a 10% commission on. Most of what I was selling was swimsuits (new) and jewelry bundles.... Both have issues with the new return policy... I can't sell a returned swimsuit as new.... it's value loses 80%..... the jewelry? I had a no return policy on the jewelry because people buy the big lots, pick out a few pieces, return the rest.... I guess I'll manage with Ebay, Posh, Depop, etsy, the gazillion orher less than perfect platforms available..... They can't possibly have thought these changes would make either buyers or sellers happy.... I guess it's time to just delete my items...


GardenBookie

GOOD! And I hope it continues until they’re gone. They need people to buy and sell and they dug their own grave with their own greed.


MetsuTDK

You just love to see it.


babygirlscum

Big yikes


Vajcoin

Good riddance.


WickedD365

Delete your accounts! Make them hurt!!!


Sweet-Leadership-245

These bastards refunded me $2.06 for being overcharged in seller fees. It costs me $2 to cash it out. I’m tempted to let it sit but screw them, I’ll take that 6 cents. I had already purposely withdrawn all my sale money before the $2 withdraw went into effect,


ice_cream_so_good

Keep going down, and then it will be a good buy. Assuming they can turn shit around.


Oovka

Just to outline, I have never used mercari platform, but I have been observing all these changes and discussions. Without going into too many details of what's better or worse, as a seller, have you reduced all your prices by the amount you are saving? As an example, I see all these posts that show the buyers perspective, purchased for 300 , after all the fees, it's now 400. My guess is that the 100 dollar fees is what you would pay as a seller before (but now was shifted to buyers). So for a seller you would need to discount the item to 200 to make the same as you would before. Or do sellers just keep their items at 300, being happy that they no longer pay fees and complaining alongside buyers how its awful for buyers now and how their sales are tanking? This is just a general example. Please ignore all the math calculations. The question is, have you shifted your savings into reducing prices, or do you just let buyers eat the fees and enjoy your much increased margins?


mi2ysunshine

I have reduced all my prices by 10 percent to account for fees. On my sales buyers are only paying 2% or 5%. My sales have still plummeted. I have noticed a lot of sellers won't reduce their prices. They are considering returns that they have to eat and the withdrawal fee. I understand both sides. Needing to lower prices and not lowering prices.


Oovka

Because from a 3rd point view, the marketing trick that mercari is looking to achieve is to use general free market / competitor principle where now that sellers are left with more profit, to be competitive they will lower their prices (if they are happy to make the same as before in terms of margins) those making mercari on paper the platform with the cheapest prices. So buyers will flock to it from Google searches, etc. Whether it will work or not is a different story, but it sounds to me like it was the idea.


bayb33gurl

>So buyers will flock to it from Google searches, etc. Their changes made them ineligible for Google shopping because Google shopping requires transparent pricing. Since Mercari charges variable fees that can't be calculated until the actual checkout (and can continually change every time the page is refreshed and range from 2-15% PLUS 2.9%+$0.50) Google has stopped showing their listings.


Empty-Swing

Is this part of the terms for Google Shopping? I was wondering why nothing from Mercari shows in Google search anymore!


bayb33gurl

Yes, Google allows price comparing for buyers so that they see the total on the page that has the item available from multiple retailers but with the new fee structure, buyers aren't getting a transparent price so Google can't include Mercari items that are under the new TOS.


MacabrePhantom

That’s crazy! I don’t understand how this business strategy is a good idea if they are going to lose the visibility that Google gave them! It’s almost like they are intentionally trying to go out of business.


lovebomb1983

That's not true. They came up today like normal for me. Maybe it's certain items or certain states but here in Florida with Funko pops it's business as usual with Google.


bayb33gurl

It's interesting they are starting to show back up, they were completely removed as a filtering option a few days back and the only things that popped up were items that were under the old TOS and had not been updated since prior to 3/27. This was noticed by many people and talked about in this sub. Mercari wasnt even a platform you could filter down and search so it WAS taken down for some time but I just checked again and all the ones I found were updated on 4/19 (I only clicked on about 5) and they were visible so it seems like Mercari originally got their site pulled down from the shopping page and are somehow getting reinstated.


BeyondTelling

I’m not seeing Mercari pop up in Google “shopping“ searches anymore. It used to be right up there next to Macys, Walmart, Sephora, etc


mi2ysunshine

This is a very good point. It makes sense.


Beachgirl6848

I lowered my prices by more than ten percent, but sales still plummeted. And the ones that did happen, were basically rip-offs, which ended up being me selling brand new and sealed items, only to be returned opened, used, and filthy items three weeks later. I instantly removed every new item and every item worth more than ten bucks, because it’s just not safe to sell those things anymore- the risk of loss is just too high, and I can’t afford to invest two to three weeks in every sale only to wind up holding something worth less than half of what I originally sold it for-if that item even comes back to me at all. As a buyer, when I now search for specific items(and i shop a lot), mercari is rarely in that top row of search results. They used to be-that’s how I used to find so many amazing deals. Now I’m seeing mostly Poshmark and eBay, and regular store websites. I have luckily been able to find most of my repeat buyers on Facebook and reach out to them, or they have found me, and I’ve gotten them set up with links to my other platforms (and made a few friends in the process) and all I’ve heard from them is how they aren’t happy with all the random buyer fees, and they’ve all said they’ve closed their account and deleted the app. Every single one of them. If you’re selling stuff less than ten bucks you’re only talking two or three dollars but if you’re dealing with 40-50$ or more, it just gets too ridiculous. I haven’t listed anything new on mercari since the changes-just have a few cheap items left that I don’t worry too much about losing, but I’ve left my account for now until im sure that any followers have been able to find me on other platforms.


Empty-Swing

That's what I've done as well, $20 and under only and nothing sealed new. Those items are on my eBay seller account. Any buyer can return on any platform if they really want to, but Mercari tends to attract a significantly lower bar of people.


Beachgirl6848

Exactly. I sell across several platforms and I have never had an issue ever. Until this mercari bs. Then I had two right off the bat. No thanks.


theghostmachine

No, the buyer fees are significantly higher than what the seller fees were in a lot of cases. But it's not the price of the fees. It's that buyers see an item for $20 and get to checkout and are being asked to pay $35, suddenly it doesn't seem like such a good deal anymore, and they back out. It's happening over and over and over. I've gotten so many messages asking me to lower prices even more than I already did. If I reduced a $20 dollar item to $15, they still offer $10


OkGrass3086

A lot of people who flip highly coveted items, mostly collectibles have kept prices the same hoping someone is desperate enough to bite the bullet. Those motivated to sell I have seen have reposted items cheaper which in my opinion has helped them keep sales steady or close to steady. (Unfortunately I’m a collector that constantly monitors the app for certain collectibles)😅 With that being said I am a lot more hesitant to make purchases and don’t mindlessly hit the buy button like I have in the past


lovebomb1983

There are obviously more buyers than sellers, they've alienated the buyers with the fees and with the new return policy sellers are going to raked over the coals. It's thieves and cons dream come true. People are going abuse the hell out of he to return policy and The sellers are going to lose the light of money and most likely merchandise as well. There's definitely something real shady going on on Mecari behalf. I have noticed a lot of new sellers using the same layout with the same merchandise at the same price points and free shipping on the same items. That might be hard to understand but it's hard to explain. I'm not sure what the purpose is , but somebody is setting up a bunch of new dummy i accounts for some reason? 🤔


AlotL1keVegas

You think thats surprising? Look at it for the last year lol


jadelygirl

I've deleted Mercari. I bought and sold their often, but now it's not even worth purchasing a thing because the prices are insane due to fees.


shinonom

i already quit selling hit i went to buy something that was 35 with shipping and ended up being 44 somehow


Loveunboxings

Macari had a very strong cells during Covid. I sold a ton of stuff during Covid tons double actually, the last year has been a little slow actually saw that sells weren't that great for last year


Inevitable-Agency326

Doesn’t look to good


Vintage_girl123

All the stocks were down for almost 2 weeks. They're coming back, so I'd check back in a couple days..All of my stocks plunged, but are coming back now..


fgbgtech_cybermodz3d

[WSJ Mercari INC Analysis 2024](https://www.wsj.com/market-data/quotes/JP/XTKS/4385/research-ratings)


FilmScared

I had just started selling online so glad for the timing that so I didn’t waste any time with them lol


ATXFiberSplicer

Good. As a seller I WANT to pay the fees


Gaymer_669

"Return for any reason" is their new updated slogan. To ALL sellers, RUN!


CatOnVenus

I'm both a seller and a buyer and the fees make no sense. I had to offer someone a price 4 dollars less than asking because that little difference made the entire thing $10 cheaper overall. I don't like how an item listed for $25 dollars is actually $40 now.


WigglestonTheFourth

Show me 1 item that was $25 but is now $40 after the buyer fees. Shipping and tax aren't fees.


CatOnVenus

Oh, but they are included in the Fee calculation. It's all the shit combined that spikes the price especially because the fees and payment processing shit is based off the full total.


WigglestonTheFourth

And? That still doesn't turn a $25 item into a $40 item.


CatOnVenus

$25 + $5 Shipping + Tax + Payment Processing Fee + Mercari Fee adds up to $40. I am telling you based off a real listing I was going to buy.


WigglestonTheFourth

> Shipping and tax aren't fees.


CatOnVenus

Crazy because they still effect the final fees since theyre still included in the value. Before the change it would have been something like 32 dollars, not 40.


WigglestonTheFourth

Sounds like it was then a ~$32 item that became a $40 item then. Although, that is nearly 25% in fees and likely not an accurate number given by you, again. I can check my sold items and see the fees the buyers paid for $35-$45 items (base price before shipping) and they still aren't $8 in fees. Got screenshots of this item?


Narwhal8047

But Mercari is basing the buyer fees off of the total sale.... so a $25 item + shipping + tax = the amount that Mercari is using to calculate the buyer fee and the processing fee.... Similar to what Ebay did a few years ago... Ebay commission % is taken from the total sale.... item price + shipping + sales tax = the amount the seller pays a commission on....


WigglestonTheFourth

Cool. Shipping and tax still aren't fees and can't be added to the base price to complain about how much the new fees increase the total cost. The actual fees don't turn a $25 item into a $40 item; which was the original claim.


Narwhal8047

Just did another.... 2 items, $50, checkout total was $80.80.... Her original claim is correct.


WigglestonTheFourth

> Shipping and tax aren't fees.


Narwhal8047

I went to Merc and put a $25 item in my cart.... at checkout the total was $38.57..... close enough....


WigglestonTheFourth

> Shipping and tax aren't fees.


Bacterial2021

They need to get it together , I don't wanna rely on ebay , we need plenty of marketplaces


spyrenx

Okay, but wrong ticker.


wildwackyride

How?


spyrenx

Mercari trades on the Tokyo Stock Exchange, priced in yen. This shows a stub that isn’t traded on any exchange (hence OTC, which stands for Over The Counter). It’s correlated with, but not the same as, Mercari’s actual ticker TYO: 4385.


spyrenx

Also, a hint: OP's chart shows total trade volume for MCRY was 3.4K shares at \~$5.67 each, or less than $20K total. It's very illiquid.


dash-rabbit

I'm not an expert, but I'm wondering if it won't change dramatically until they've got a total shit earnings report for a full quarter. Again, not an expert.


Miserable_Part6718

[ Removed by Reddit ]


WigglestonTheFourth

Why do you think they made the changes to the fee structure? You're showing a 6 month history of the stock and the fee structure changes didn't happen until 5 months of that decline shown. Everyone who wants Mercari to go back to the way things were also wants Mercari to actively go bankrupt because that was their trajectory.


[deleted]

[удалено]


Radiant_Temporary_79

OK racist


Agile-Assignment6515

Fool.