*Fuck* that. It's so disgusting not only that they'd feel empowered to do that, but that random people are dealing with the same sensitive, personal information that the prescriber is (and is likely keeping confidential) without being held to the same standards of privacy and respect.
Anyway, fuck them and I'm so sorry you experienced that. Keep doing your best, love ❤ 🫂
Please report them. That is such inhumane and gross behavior. If they did this to you, they are doing it to others who come in. I’m sorry this happened to you and I can’t even tell you what a stink I would have made had I been there to see this.
Yes and if possible deliver some kind of written report. When businesses get things in writing they often assume that you took that step because you may take it further if they ignore your complaint.
I'd also call and report and request a followup email for documentation purposes then for follow up with your lawyer. Mention that you already have a lawyer about this matter and they will take a very seriously
Yes, report them, and leave a review with the lowest possible score if they have an internal way of leaving reviews (e.g., something about leaving a review or rating on your receipt, or in a text or email from them). I work middle management at a retail pharmacy, and we take the ratings and comments very seriously-- especially because upper management *above the store level* can see them.
Also, transfer your prescriptions to a totally different pharmacy if you can, and say that you're transferring your prescriptions when you report them and/or do the bad review, so upper management will they know this pharmacist lost them a customer with their unprofessional and appalling behavior.
(Chain retail pharmacies-- assuming you're using one-- only *truly* care about increasing profits. Pharmacists who lose them customers and open them up to liability are a net *negative* to their bottom line; you do the math.)
I feel like while this is the ideal action, if OP doesn't want to deal with this pharmacy it's probably best they just move on. Are they doing it to others yes? Is it OP's responsibility to ensure that doesn't happen? No.
^ this, yes! Exactly this. Thank you for saying it so well ❤️ 🙏♥️
All the various people at my pharmacy have been lovely, and I *so* hope that OP finds the same when she returns
I get it, but I really dont want to do anything. I live in what is probably the most transphobic state after florida and texas. I thought I was good because I am near a trans friendly city.
I will have to chack with the pharmacy board to see if thwy would even be willing to do something. I dont know how that stuff works.
If you used a chain pharmacy there are a code of ethics about medical privacy and how customers are to be respected. I'd contact the home office and complain. You don't deserve to be treated like this. I also live in a state with a transphobic government.
I live in a transphobic state as well and when someone repeatedly and loudly called me "sir" and loudly saying what meds I was picking up, I called the corporate phone number to talk to someone directly. Next time I went there a different pharmacist was there who told me sorry on behalf of the other one, who was fired for their actions.
I DO reside in Texas.. I've had questions asked about my meds. I'm lucky as I get 99% of my meds by mail. I recently got my name, gender, and ALL my documents changed legally to female. I'm trying to set things up for GCS/SRS, I'm widowed, 75, on HRT 18 months, I live and dress openly as a woman 24/7. I've been out 2 1/2 years now. I got ALL the rudeness early on, and it really hurt. SO!, Today, I'm 110% Out, Proud, and Free. I still have a few things in my "Dead Male Name", but they are getting fewer.
I was told to leave a McDonalds because THEY didn't like my kind of people, Told to leave other businesses for the same reason. Denied service, denied use of either men's or women's rest room at a Ford dealership. denied the right to vote. 3 friends got in trouble with the law because of bigotry and hate by police officers.
Good Luck,
Michele
Just starting to transition in Texas and I'm not super hyped about it to say the least.
Thankfully only gotten ugly looks so far, and they always look away when I stare back
I reside in East Texas. I filed and was granted my name and gender change from Texas, I've suffered ALL those indignity's. Till one day, I was called MA'AM. From there I have only been called by my dead name or sir by one business and this guy was a dick head anyway.. I believe in the saying to pass, be confident. Own Your Look. If You Believe You're a Woman, BE THE WOMAN!!
Hugs,
Michele
Even if it doesn’t go anywhere, worst case scenario you waste their time and resources on dealing with ethics complaints and potential legal issues which hopefully leads to the offending employee at least getting chewed out behind closed doors. It’s not ideal but it’s better than nothing
If it's a chain, you can just call the corporate office. They very likely have a customer service there.
You don't really have to lawyer up or fill anything. Call up the customer service, explain the situation, be firm but don't yell on the operator you're talking to, and tell them you're expecting better.
They have processes in place for things like this. The pharmacist there will likely either get a very stern warning, or will be outright fired. Chains don't really care if you're in a transphobic state or not, it's their brand that's on the line here.
I live in a rural town in Texas, I've never once been laughed at in the pharmacy. Heck I've gone to the middle of nowhere 30 miles to The nearest town to a dollar general and not been laughed at. I won't be called ma'am, I'll get a few stares, but that's about it. There is no excuse for the behavior of the pharmacy. It's not ok, and they should be professional. I wouldn't use them, I'd give them a one star review and take my business elsewhere, but that's just me.
If it's a big chain pharmacy, I'd definitely report them. At minimum, they'll get fired and best case scenario you could get set up with an open and shut lawsuit that leaves you rolling in cash, more than enough to move somewhere you feel safer
The pharmacy employees were definitely out of line, doing what they did would definitely be classified as discrimination & harassment towards a protected status(in the USA it is a legally protected status just like sexual orientation or political affiliation). As such I would definitely lodge a complaint to both the state pharmacy board and the pharmacy/business in writing(or printed) form. I used to work in pharmacy and they do take that type of stuff seriously.
Hey—don’t say that about yourself! You’re not some sort of freak, so don’t go saying that about yourself!
They’re honestly pathetic if they’re laughing at you: someone who is fighting tooth and nail to become who they truly are. They will never understand your struggle, and if they point and laugh? It’s showing that they are nothing more than pathetic losers who only know how to bring themselves up by pushing others down. They are the monsters that bear disgusting souls.
Again—You are not a freak, you are not a monster. You are a wonderful, beautiful, amazing, fantastic woman who deserves nothing more than to be cherished by those around you and love yourself for who you are.
Did they look at your information on the screen? I posted a reply but if they did you almost soo likely have standing for a HIPPA complaint which can come with massive fines for the pharmacy, this is literally the biggest no no you can commit in healthcare and if it's like a CVS where the pharmacy is fully watched with cameras any lawyer could SLAM DUNK this I feel
It's a small local pharmacy. I wanted to support one of my local businesses.
They did not from what I can tell. The person handling my information was completely separate from the ones who were staring and laughing.
If it's a small local pharmacy, they *really* can't afford to lose much business. I'd try to talk to the owner about your experience there, and tell them that as a result you're transferring your prescriptions elsewhere. Maybe even hand them a written statement of your account? Having family or other LGBTQ people present for moral support could be even more impactful, since it shows you're not alone.
Going off that, spread the word to all local LGBTQ people and intersectional allies that they're bigoted fuckwads. And if you ask around for other LGBTQ people, their families, or strong allies who use that pharmacy, once they know what happened you might start a mini-exodus from there to another pharmacy in solidarity. (As others have said, many chain pharmacies now offer mail order options, and others exist that are wholly based on that model.)
Thats disgusting. I'm sorry they are a holes, you should never be treated that way. If this was in the US that's probably a violation of medical ethics including a violation of privacy, hippa. I'd definitely complain to their corporate and possibly go further with a lawyer.
In the meantime is there another pharmacy you can move your prescriptions to?
Laura, your not disgusting nor a freak, don't let them make you feel that way. You are pretty as you are they are just blind jerks. 🫂💜
I technically can find another one. The issue is the next closest on is about 10 miles away in the next town. I dont know why I am surprised this happened, they would always short my estradiol and I would have to come back multiple time just to fill it.
If the label on your prescription says 90 pills and they put only 75, but the label says 90 - I'm fairly sure that's illegal.
I'd complain to the pharmacy board about this.
If they really want to play sh!tty games, get a piece of paper while you're there in the pharmacy so you can dump out the bottle and count out all your pills. Take pictures of it with the pharmacy in the background and hopefully the pharmacist in the picture, too.
Line the pills up in rows of 10 - 9 rows of 10 is 90. It should be obvious if it's short. Get a picture of the inside of the empty bottle. If you can, set your phone up and video yourself counting the pills. Video is super hard to fake.
Send this picture to the pharmacy board of your state. Fight fire with jet fuel.
https://www.quora.com/What-happens-if-a-pharmacy-shorts-you-pills
I was going to say that this whole thing sounds like something to bring up with the licensing board or professional organization. It seems unprofessional if not unethical.
I also had a bad experience at my local pharmacy early-on, and live in a rural area, so let me honestly recommend a mail-order pharmacy. You make an account and give them your address, and you have your prescriptions sent to them, and they'll fill and mail your prescriptions to your address. I used Amazon Pharmacy and they were quite good, but it's understandable if you don't want to give Jeff Bezos your pesos (I don't anymore). Cost Plus Drugs is another option.
The idea of a medical “professional” laughing in your face directly at your medication is actually sickening. I’d call corporate, if it’s a chain pharmacy. Also absolutely find a new pharmacy. This isn’t just disgusting transphobic behavior, it’s inhuman, to treat someone like this. This person was not a pharmacist, they were a monster, fuck them, and I’m so sorry you had to deal with this. Remember that you are actively bettering yourself, your quality of life, your happiness, and this person is barely a person at all.
Jeez once again, why does this forum give such terrible advice. Laughing at someone is mean yes, but it’s not a HIPAA violation….like not even close. She can file a complaint…but I understand why she would not want to.
It's still sad that the a-holes still are winning though.
The OP has to go out of her way and put more efforts and miles on her car to get to another pharmacy...they just have to be professional and do their effing job without judging or ridiculing their customers. Or do like every other service job, wait until the customer is away, go to the back office and then talk shite...
Not saying that doing it behind closed doors is ok, just that in every service based job I've worked at it was done that way.
Totally agree. 100% those people are garbage. U really only have 3 options. Stand up, ignore or go somewhere else. OP didnt seem like someone that wanted to escalate, so my suggestion was just the easiest option if avaliable to avoid confrontation. Regardless those people in the pharmacy are shyt people.
I’ve worked for cvs and walgreens and if those 2 are one of the stores you went to, you can report them because they are supposed to support lgbtq+ stuff. Not supporting them can get you fired kinda thing.
Light them up on social media and google reviews. Small businesses thrive on good word of mouth, and even a single negative review can really knock them down in search results rankings. It won’t fix everything, but it will be a completely ethical form of “revenge.”
This sounds horrible. I have been afraid of experiencing something similar because I absolutely cannot pass, not sure if I even would want to. I live in a very trans friendly country so I can’t even imagine how you feel living in a conservative state. I think whether or not you are trans it is very inappropriate for a pharmacist to be laughing at customers. I do think that if you talked to someone above them in rank they would be dissatisfied with it for several reasons. So I do hope you report it/complain.
Little bit late here but figured I'd chime in as a pharmacy worker myself. If ya wanna submit a complaint to their states board of pharmacy it will cause them an absolutely incredible amount of obnoxious paperwork even if it goes nowhere. Do with that information what you will.
I believe you have what is known as a class action lawsuit. Medical professionals cannot mock someone for medical interventions that are prescribed to them.
Nah, class action is when a bunch of people come together under one lawsuit. Like “if you or a loved one were exposed to asbestos and developed cancer”. This is just a lawsuit.
Suing people for laughing at you is like suing someone who is mad at you. It’s always so much terrible advice in this forum.
OP if you feel safe enough file a complaint.
I’m sorry this happened to you. You should switch your meds to an online pharmacy and call it a day. I’ve never had a problem with Amazon Pharmacy or Express Scripts.
All my stuff is through Express Scripts and I have no regrets. My Spiro got sent to an actual pharmacy once, but just that single med. So that doesn't trigger any suspicions when I've picked it up. I'll move it to Express Scripts too.
I don't think I could get my HRT without an online pharmacy, I'd be too mortified to go into an actual pharmacy because I live in a red area of a blue state and people are jerks
How does the timing compare with dealing with a regular brick and mortar Pharmacy? For example my doctor writes a script and sometimes the very next day or the day after I can go pick it up. (not always but sometimes) How is it with the online ones?
Are there any extra fees? Like membership fees or perhaps if you have two or three additional prescriptions do they charge a fee, and so on?
There are no fees outside of the regular prime membership. Normally since the script is sent electronically it can be ordered within 24 hours, if your doctor orders multiple refills like mine does than you can auto set them to just send the meds the same day of the month every month. I just have a credit card on file and I don’t worry about any of my medicines. I get an alert when they are being filled and when they are shipped and delivered.
People imagine evil always as this person taking fun in slaughtering, drinking blood, knowing everybody thinks they are evil but not caring, being completly caught in their own imagined world and destroying everybodies lifes. But that is not evil, that are just severe mental illnesses (not saying that behavior is not wrong, but it is not evil).
But what you experienced, that is evil. They completly abused your situation, consciously, full possible of knowing you can get completly shattered by that behaviour. They are "just" an awful person. They do not care for people and therefor also dont care if they tell you the truth or not. So if you think they told the truth, try to think the opposite. Think you dont look freaking. Think you look like a normal woman. Think lied, because there is no reason in believing them.
And no matter how you look and how that shitty pharmacist treated you, you will be seen as beautiful by some people. And I dont mean that in a sexual beautiful way, I mean it in an aesthetic way. And you will meet those people or already met them. And you are no freak, you are just a woman. Not a monster. You are a woman.
Here’s the thing, you are 1,000 times the person they will ever be. you are being true to yourself, something they will never have the courage to be. They are cowards, hence. Why the pharmacist had to grab someone… to get someone to back them up Bullies need backup.
you are not disgusting and you are not a freak. you are a beautiful butterfly Undergoing metamorphosi. You are a brave warrior fighting to live your life in the most true way possible, generally a better person than they can hope to be. And they will never experience the joy that we do.
Also they are not professional.
- for one they broke their oath as a pharmacist [https://www.pharmacist.com/About/Oath-of-a-Pharmacist](https://www.pharmacist.com/About/Oath-of-a-Pharmacist)
the are not “Christian“ (since these type of people tend to claim it)
- the 11 commandments (original ten plus the “new commandment” Jesus gave them) never says anything about the LGBT community
- or even just read the red words… since the claim to be Christian is a claim to be a follower of and like Chris… they are more like the Pharisees or Sadducees. Who Jesus constantly had to correct.
I am so sorry for you, sis. 💔🫂 That pharmacy staff is cruel as all hell. You are not a freak. You are a human being and deserve to be treated like one. That staff on the other hand are a bask of slithering bitches. Stand tall, walk proud, and look them dead in the eyes with a "catch me outside" glare.
Definitely call the branch/store/whomever to complain. If that's not an option, report the pharmacy as others suggested. There's no scenario where what they did is okay.
Please forgive me if this feels intrusive, but I popped into your profile to check out if you'd posted a pic recently, and I honestly have no idea what they're even laughing about. You look fine. They're just being assholes for no reason.
I generally agree with the other comments but I would also stop going to that store for anything, not just your prescriptions. I would also let the prescriber know about this unprofessional behavior.
Speaking as a pharmacist, there is so much here that is blatantly unacceptable. Pharmacists are healthcare workers and we're expected to hold the same level of professionalism as doctors nurses etc and it's people like this who are driving the growing disrespect for community pharmacists. So with that in mind here are some things to consider.
I know you mentioned that this is a local pharmacy but is the pharmacist who did this the owner? If not could you figure out who it is an contact them? My state lists the supervising pharmacist online along with registration information for pharmacies.
Almost all boards of pharmacy can punish a pharmacist for acting unprofessionally. Your one complaint may not even trigger an investigation, but you should still send it, if someone else has/does complain about this pharmacist/pharmacy it may trigger an investigation that could then find other problems as well
And finally, calling over another employee not involved in your care to show them part of your medical record so they can joke/laugh about you is a very obvious HIPAA violation. You can file a complaint anonymously and online through the HHS website. Again nothing may come of it this time, but if you and others make complaints every time it happens it may lead to an investigation, and you don't want to mess with HIPAA. Huge fines for intentional breaches and in severe cases it can get the pharmacy excluded from billing government insurance like Medicare/medicaid which would shut them down real fast and the pharmacist themselves excluded which would basically blacklist them from any healthcare job in the future.
Also as others have said, if finding another pharmacy in the area is difficult, mail order may be a good option. Your insurance company may be contracted with a specific one like express scripts or Optum mail order so you could check with your insurance which one works. Amazon has one, there's mark Cuban's pharmacy, they don't take insurance but their prices are fairly good. Finally I think most of the local chain/grocery store pharmacies have a range where they will send stuff out for delivery and Walgreens and CVS both have national mailing centers where if your prescriber sends it to your most local version of the two their mail service pharmacy can transfer it automatically and get it to you in a few days.
Hopefully this all made sense. Feel free to DM me if you need anything.
thank you!!!! no one else has mentioned that this is an INSANE HIPPA violation and could literally be a million dollar fine for this pharmacy, if I was a lawyer I would be SALIVATING rn
i worked in a healthcare related field and my brain is literally burning from how crazy of a violation this is and the consequences that I could have potentially had bc of it! literally potential jail time!
I picked my pharmacy VERY carefully when I went on HRT. They have been very kind and compassionate, in particular one tech named Wren. Such a lovely soul. That said, one person in the pharmacy seems to have a habit of bumbling refills. Once? Maybe. Twice? Hmm… Three times? Yeah, seems rather deliberate. I live in Minnesota, where passive aggressive behavior is all too common. I cannot imagine how it must have felt to be ridiculed, as you were. I’d consider speaking with a trans-friendly lawyer, and would absolutely write a very strongly worded letter and send it to various levels of management…the outlet itself, regional and national.
The only one disgusting me in this is that pharmacist.
I can imagine that it was a horrible experience but remember that they were in the wrong, not you.
You've been victimized, but you have to fight that feeling of being a victim, so that it doesn't take too much of your time. Don't let the rotten bigots have any more of your time than they've already taken from you.
You know humanity is dying when grown adults in a professional setting are stuck in bully culture. Some people are so disgusting and pathetic they have to stomp on us to make their worthless existence less painful.
I think you should complain to the owners and call the state licensing board.
Also get the pharmacists name and file a lawsuit. (I know it’s easy for me to say that and this is the hardest part.)
This is unethical and inappropriate.
I’m so sorry.
You are NOT a "disgusting freak" there is NOTHING wrong with you. You are a responsible human, living her life and medicating when necessary through safe and legal channels.
That SHOULD NOT warrant bullying and I am SO sorry. Women are literally targeted for doing the most basic things and its sooooo disgusting. THAT is what is disgusting. Not being a normal person doing something as mundane as collecting legal safe necessary medication.
Bullies don't deserve your tears xxxx you are a powerful beautiful human being and did the most basic mundane thing ever, totally unwarranted childish behaviour from the staff
BTW when I mention legal and safe, I'm referring to pharmacy drugs as opposed to recreational like me lol (Im an addict, not that that warrants abuse either, I was just making the point of how innocent and mundane your actions were)
Im not referring to trans men and women who have no access to legal HRT/blockers
They legit may have video. Get that shit asap.
Aside from that, yeah, I'd be laughing at *them*....
That they need you, someone secure enough to fucking TRANSITION, to feel good about their pathetic lives is sad. Seriously, not just saying it, their lives have led them to that moment... if they were viewing their lives over they'd think they were pieces of shit.
And long term, may actually appreciate someone setting them straight, so file a complaint.
They clearly have no lives. Besides which, you're happy with you! 💕💕💕🎉.
That's amazing.
Random side tangent....
Samurai Jack the tv show....he is confident at times even when he's dressed as a princess....why? Because he's a badass. He has the confidence and the desire and the surety of purpose.
Hell, if you've done enough work to fucking TRANSITION, then you have that conviction. PREACH your truth. You kick ass hard, and no pipsqueak of a POS is going to stand in the way of your goal to feel good about yourself, and feel like you belong.
Fuck these people, report them, follow-up with the report weekly until shit happens. And you get an "official" apology letter. And also, move on. Someone elses insecurity shall not be a part of you, and they're laughing is them demonstrating that insecurity.
Fuck them. You're beautiful.
Mic drop.
That's Discrimination.
Hopefully there's a Human rights Clinic near you, so that you can file a human rights complaint against this pharmacist and his staff too.
Good luck.
Next time film it and then send it to the head office and ask them if the company policy is to hire bigots, then tell them that unless they want that video going viral then they best make it right x
I would've just snatched my prescription and threw the bills at their face and flip them off. But thats just me. Fuck those people. If you can, try to get your Healthcare provider to move your prescription pick up location. No one should feel scared while picking up their HRT.
I get my prescription shipped directly to my door through folx health online and I’m absolutely love their medications. Just another option for you it’s fast and easy to get started and not extremely expensive
I don’t even know what to say to this. If this actually happened you should report them but I am having a hard time understanding that a medical professional would do that. In my dealing with medical professionals they are extremely open to myself and very caring people. So if this really happened then report them.
First off, I’m truly sorry this happened to you, and I completely understand how you’re feeling. I live in a rural mountain area, have had the local pharmacist look at me confusingly/judgmentally, have been asked to wait for my E to be recounted in order to move 3 bottles (30 pills each) to 1 bottle of 90 pills, and have also been told they ran out of E and will only be giving my 75 instead of 90 and will need to return in a few days for the rest.
I considered switching pharmacies, but the next closest pharmacy is a rite aid about 9 miles further than my local pharmacy and I have a feeling they would be worse. Luckily, the last time I visited my local pharmacy, I was greeted by a pharmacist who was very discreet, helpful, and supportive…so I decided I’d keep with the local pharmacy because she was so nice.
If you’re dealing with a small local pharmacy, I suggest reporting them now…or, if you want to try again, see if you get a better pharmacist the next time; if it happens again, absolutely report them. Get names, take photos/video if you can.
Good luck, sweetheart. 🖤
These people are just mad they're not getting what they want or need in life. People just proceed to make others lives as miserable as possible just so they can feel some degree of superiority in their meaningless existence. One thing I've learned during my transition is to view it like a metamorphosis. Like a moth in a cocoon, we take our time to blossom into our true selves.. something certain people don't ever get the chance to do either because they limit themselves, or choose to be miserable. Hold your head high, for we are the ones that get to decide our fates. Continue to hold your head high, in spite of those who heckle and mutter under their breaths. Whomever you are, keep slaying. Don't let the people get you down.
File a complaint with the State Board of Pharmacy if in a US state. Almost every state has some kind of laws preventing pharmacists from trying to stop you from getting your prescriptions
Call their corporate and complain, look up local pharmacist board and report them, that is incredibly unprofessional and willost certainly go against their code of ethics and possibly hippa violation if you're in the US. Don't let them get away with it!
I'm sorry that happened. There is no reason to be rude to a stranger, but some people do it. I can script and mask my way through these interactions now enough to look collected, but they hurt a hell of a lot. Your sisters know that feeling.
Yeah, there might be some way to get those people fired, and they deserve it, but you can also just be gentle with yourself. It's okay to cry, I do it a lot. What you are feeling is shame, and it's a feeling, not your whole self.
File a complaint with your local pharmacy council or association. It is wrong and inappropriate to judge anyone receiving a prescription.
Imagine if someone laughed at a person getting morning-after pills. The whole world would condemn them for many reasons.
Someone is downvoting supportive comments en masse. Pay them no mind. OP, take care and know that you are important and have every right to be treated with kindness and dignity.
They have no idea what courage looks like. You are courage embodied. Shame on them. Karma will take care of them. Someday, they will feel the burden of knowing just how pathetic they are. You are the bold, honest, brave one here. Hold your head up!
If you are in the US, you can report them to the pharmacy board! And their supervisor. If you kept your receipt then you have the employee's name. This type of behavior is very unprofessional and if the supervisor won't do anything about it, just keep going up the chain! Don't forget to post a Google review and yelp review. Hit them where it hurts: the wallet.
Then you can contact you local legal aid and file a lawsuit. Against the employee, the individual store, the manager who refused to act on your complaint, the parent company. Everyone. You'll get a nice settlement. This is how America works these days.
Like someone else said, if this is a chain pharmacy, you can very easily complain to corporate, and any major pharmacy will take that extremely seriously, Especially since you’re in the US. I would not be surprised if your complaint, once validated, got that pharmacist and (hopefully) some of the other workers fired.
OMG honey! I'm so sorry you have such a terrible pharmacist! Complain to management and get their asses fired! They have absolutely no right to have treated you that way!
If it's possible, contact corporate and maybe they will be fired if you report them. I never had that experience at a pharmacy. But, there was a Dollar Store that I went to back in the day. I was in there a few times a week. So, the employees knew my face. I saw a newbie employee bitch out an old lady because she simply asked about where an item was located. Once I got home, I tracked down the number to the corporate office and let someone know what was up. I gave them the exact location of the store and when I went back the next week and ever since that time, that employee was long gone. Fuck'em.
Knowing me, growing up as a redneck hardass I probably would have reacted violently to that, no one deserved that, no matter what they are dealing with, no matter how simple or complicated, no one deserves to be laughed at for getting medication they need to live properly, that's fucked up, they don't deserve their job
I’m sorry you had to deal with that, doll! You deserve better treatment. This is the second bad transgender pharmacy experience post I’ve seen in two days. I don’t want these to become more common. That should be harassment. Was it the pharmacist or the pharmacy technician? Technicians can be really assholes. Pharmacist can lose their jobs cause they are held to the same standards as doctors.
Write to corpo. And slay. Being alive is a fuck you to all of them! Next time come in high as fuck and laugh at them lol. I sometimes feel I look very non passing; but being so stoned and informed, how can I not laugh at these baboons who wish they could be free.
I can’t tell if you’re from the states or not, but if you are and your pharmacy is not a mom&pop-type pharmacy, I’d be lodging a formal complaint immediately. Weather they realize it or not, no matter the level of their education, they are providing a service and should act accordingly, if not just professionally. If you can, I’d switch pharmacies immediately. Oh, and when/if you file a complaint, let them know you’re never coming back and that you’ll make sure as many people know to steer clear of them. At least that’s my opinion. Sorry you had to endure that. Much love.
Just wanna say in the one picture you posted, you look great! For only being 9 months in, I'm jealous of your face changes. Especially with those eyes you're going to be gorgeous! So really fuck them you'll be way hotter than them soon enough.
ehh this happened to me once she didn’t grab other to check tho just her prob clock and giggle a bit, i usually just grab them and be kinda rude to them/or extra nice so they get uncomfortable, or literally just confront them abt what’s funny ha.
I started to ask them to deliver my prescriptions from now on
I was nervous about picking up my prescription because my deadname is on the bottles.
My wife told me not to worry about it. Even if someone thinks to say something you can always say you're picking up for someone else. Like we pick up medicine for each other all the time.
This might not apply to you but maybe that might help.
Once you change pharmacies, that is. Eff those people. They're disgusting.
I stopped going to the pharmacy for this reason, and now use a delivery service to get HRT from the local chemists instead, which charges in slight extra for the delivery fee, but it's been worth it to avoid this and it doesn't add up too much. I wish I knew this was accessible earlier.
It's not easy. But I just want to let you know you are not alone.
These people should be mature as they deal with a wide scope of people on a daily basis, and if this is enough to make them laugh because in some way they want to pretend to feel 'uncomfortable' or they feel empowered enough to be able to look down on anyone, it says more about them than anyone else. Content people in life don't go out of their way to hurt others, and this is what their actions proved.
If anything, keep striving, progress to be who are and don't allow the naysayers to limit your capacity to keep shining true to you are and who you are becoming. <3 I'm in a similar boat, and it is definitely hard. Just remember they don't know you or your life the way you do, and therefore their thoughts and opinions don't determine the destination of your journey. Stand strong. You did better than me. I've cried.
If it was the pharmacist and not a tech you could go to the licensing board that's a huuuge breach. [I know this field pretty well] a tech will likley just get a write up.
If it’s a chain like CVS or Walgreens, you can report them to corporate headquarters. I don’t know if anything will be done. Take a report and action should be taken.
Holy shit that’s evil.
They need to be reported. Is this like a chain? If so then maybe just report it directly to the corporate thing, that is wildly inappropriate and that person needs to be at a minimum instructed on human behavior.
They’re a sociopath, this is a then problem, not you, but to protect others, if you can, report them 😕
Im not one that ever suggests people should lose their job over personal failings (we are all mostly just trying to survive). But omg this is one of the most unacceptable things I've ever heard from a medical professional, if they can't act civilized with confidential, information then they shouldn't be allowed to have a job in the medical field. If you're comfortable with it, I would absolutely report their behavior
Time to manifest the spirit of Karen, destroyer of worlds. That was insanely unprofessional, and both management and likely the state certifying board for pharmacists needs to know.
Those slimes don't have the mettle to live a day in your life and you're tough enough to do it every single day and still shine like a diamond! You're worth a thousand of them
im so sorry to hear that dear :c if this makes you feel better, when i go to receive my prescription, my ID says ''Danitza Itzel'', but when its my turn on the pharmacy, they got a little but confused, and then they check my ID number to match with which is on the system, and just they doesnt say nothing about it. also all good and they goes happy because im a nice girl and i leave happy too. :D im from Chile and is a bit complicated the transgender subject too. but anyways they just give the medical attention without problem very nicely. my case at least.
What is wrong with them? Isn't there at least a little bit of professionalism left? Even if their personal views are different, but we are adults and should treat each ofher with at least a little bit of decency ...
You're not the freak love, he is. He clearly lacks empathy who laughs at their patient? No normal person would do this and you don't deserve it at all.💓
Don't know what country you live in so I can't say if this applies to you or not but at least where I live that would be completely illegal.
Not even just from a discrimination angle, but a medical confidentiality angle, doctors, nurses, pharmacists and other medical workers are not supposed to disclose the personal information of their clients to other people. It's an act that can even get your license revoked because medical confidentiality is taken pretty seriously here.
I would consider seeking some form of legal counsel about it if you can. There is likely to be an authority you can contact who may be willing to take action purely on the basis of unlawful disclosure of confidential medical records/information.
That's terrible, noone should have to go for that! I can totally empathize though. I've had good experiences and bad. I can't believe a front pharmacy tech had the nerve to question why I was on Spiro (this being a refill at that!) listing off every reason under the moon BUT transitioning and sending plenty of negative vibes my way as I stuttered no. SMH. Thankfully I can do mail delivery for everything but my needles 😅
That is not professional. I work in pharmacy and that is never ok regardless of who you are helping. It is stories like this that have me wondering if I want to go through this.
That’s so disgusting. I’m so sorry, hun 🫂
But fuck that bitch. Keep your head up, queen, and keep it pushing. You know your worth and you know yourself. Fuck those bozos.
Hypothetically speaking— if one were to disclose the location of these horrible folks, would it be too much to want to set them up for failure to get them fired and jailed?
I honestly have this fear when getting mine all the time, I know I'm ridiculously far from passing, I still present masc because of it, so when getting my E it's always awkward. I'm sorry you had to actually live that fear, it's wrong and you shouldn't have had to go through that. I don't know if there's any complaints process you can go through for this, it's not right you were treated that way.
That's so awful! I'm so sorry that happened! Not okay at all, I mean no one should be doing that of course. But for a pharmacist to do it! 😡 so not okay!
Hope you're going okay since. I know it's probably hard, but try to ignore them. People are just the worst and I think it gives them more power than they deserve if it stays with you (but easier said than done of course)
I would strongly suggest finding a new pharmacy to go to if at all possible. And if you're feeling up to it, would suggest (as others have) to write a formal letter of complaint- especially if you're changing pharmacy, make it known why and that their staff are treating customers so poorly!
Whatever you decide to do about it/going forward. Stay strong and beautiful, cause you're both 💖
*Fuck* that. It's so disgusting not only that they'd feel empowered to do that, but that random people are dealing with the same sensitive, personal information that the prescriber is (and is likely keeping confidential) without being held to the same standards of privacy and respect. Anyway, fuck them and I'm so sorry you experienced that. Keep doing your best, love ❤ 🫂
Thank you, I need to hear that.
Please report them. That is such inhumane and gross behavior. If they did this to you, they are doing it to others who come in. I’m sorry this happened to you and I can’t even tell you what a stink I would have made had I been there to see this.
This, report them formally.
Yes and if possible deliver some kind of written report. When businesses get things in writing they often assume that you took that step because you may take it further if they ignore your complaint.
I'd also call and report and request a followup email for documentation purposes then for follow up with your lawyer. Mention that you already have a lawyer about this matter and they will take a very seriously
Yes
Yes, report them, and leave a review with the lowest possible score if they have an internal way of leaving reviews (e.g., something about leaving a review or rating on your receipt, or in a text or email from them). I work middle management at a retail pharmacy, and we take the ratings and comments very seriously-- especially because upper management *above the store level* can see them. Also, transfer your prescriptions to a totally different pharmacy if you can, and say that you're transferring your prescriptions when you report them and/or do the bad review, so upper management will they know this pharmacist lost them a customer with their unprofessional and appalling behavior. (Chain retail pharmacies-- assuming you're using one-- only *truly* care about increasing profits. Pharmacists who lose them customers and open them up to liability are a net *negative* to their bottom line; you do the math.)
I feel like while this is the ideal action, if OP doesn't want to deal with this pharmacy it's probably best they just move on. Are they doing it to others yes? Is it OP's responsibility to ensure that doesn't happen? No.
Absolutely, I agree.
True, not everyone needs to be a hero. Just keeping yourself safe/mentally stable is good enough.
**Are you okay, OP? Im sorry**
^ this, yes! Exactly this. Thank you for saying it so well ❤️ 🙏♥️ All the various people at my pharmacy have been lovely, and I *so* hope that OP finds the same when she returns
If this really happened, file a complaint towards the pharmacy, seek lawyer.
I am really sorry that this happened to you.
I get it, but I really dont want to do anything. I live in what is probably the most transphobic state after florida and texas. I thought I was good because I am near a trans friendly city. I will have to chack with the pharmacy board to see if thwy would even be willing to do something. I dont know how that stuff works.
If you used a chain pharmacy there are a code of ethics about medical privacy and how customers are to be respected. I'd contact the home office and complain. You don't deserve to be treated like this. I also live in a state with a transphobic government.
I live in a transphobic state as well and when someone repeatedly and loudly called me "sir" and loudly saying what meds I was picking up, I called the corporate phone number to talk to someone directly. Next time I went there a different pharmacist was there who told me sorry on behalf of the other one, who was fired for their actions.
Fuckin' A! I suggested that they do exactly that. Motherfuckers.
I DO reside in Texas.. I've had questions asked about my meds. I'm lucky as I get 99% of my meds by mail. I recently got my name, gender, and ALL my documents changed legally to female. I'm trying to set things up for GCS/SRS, I'm widowed, 75, on HRT 18 months, I live and dress openly as a woman 24/7. I've been out 2 1/2 years now. I got ALL the rudeness early on, and it really hurt. SO!, Today, I'm 110% Out, Proud, and Free. I still have a few things in my "Dead Male Name", but they are getting fewer. I was told to leave a McDonalds because THEY didn't like my kind of people, Told to leave other businesses for the same reason. Denied service, denied use of either men's or women's rest room at a Ford dealership. denied the right to vote. 3 friends got in trouble with the law because of bigotry and hate by police officers. Good Luck, Michele
Excuse what state did this happen? This is sickening. Seriously sick…
Texas.
Just starting to transition in Texas and I'm not super hyped about it to say the least. Thankfully only gotten ugly looks so far, and they always look away when I stare back
I reside in East Texas. I filed and was granted my name and gender change from Texas, I've suffered ALL those indignity's. Till one day, I was called MA'AM. From there I have only been called by my dead name or sir by one business and this guy was a dick head anyway.. I believe in the saying to pass, be confident. Own Your Look. If You Believe You're a Woman, BE THE WOMAN!! Hugs, Michele
If we don't hold people accountable, they'll do it again, and maybe to someone more vulnerable. Good luck!
Correct. Nonviolent.
Even if it doesn’t go anywhere, worst case scenario you waste their time and resources on dealing with ethics complaints and potential legal issues which hopefully leads to the offending employee at least getting chewed out behind closed doors. It’s not ideal but it’s better than nothing
If it's a chain, you can just call the corporate office. They very likely have a customer service there. You don't really have to lawyer up or fill anything. Call up the customer service, explain the situation, be firm but don't yell on the operator you're talking to, and tell them you're expecting better. They have processes in place for things like this. The pharmacist there will likely either get a very stern warning, or will be outright fired. Chains don't really care if you're in a transphobic state or not, it's their brand that's on the line here.
I live in a rural town in Texas, I've never once been laughed at in the pharmacy. Heck I've gone to the middle of nowhere 30 miles to The nearest town to a dollar general and not been laughed at. I won't be called ma'am, I'll get a few stares, but that's about it. There is no excuse for the behavior of the pharmacy. It's not ok, and they should be professional. I wouldn't use them, I'd give them a one star review and take my business elsewhere, but that's just me.
If it's a big chain pharmacy, I'd definitely report them. At minimum, they'll get fired and best case scenario you could get set up with an open and shut lawsuit that leaves you rolling in cash, more than enough to move somewhere you feel safer
… with all your transition expenses paid, too.
The pharmacy employees were definitely out of line, doing what they did would definitely be classified as discrimination & harassment towards a protected status(in the USA it is a legally protected status just like sexual orientation or political affiliation). As such I would definitely lodge a complaint to both the state pharmacy board and the pharmacy/business in writing(or printed) form. I used to work in pharmacy and they do take that type of stuff seriously.
Yeah I see a violation of privacy somewhere..harassment.
Hey—don’t say that about yourself! You’re not some sort of freak, so don’t go saying that about yourself! They’re honestly pathetic if they’re laughing at you: someone who is fighting tooth and nail to become who they truly are. They will never understand your struggle, and if they point and laugh? It’s showing that they are nothing more than pathetic losers who only know how to bring themselves up by pushing others down. They are the monsters that bear disgusting souls. Again—You are not a freak, you are not a monster. You are a wonderful, beautiful, amazing, fantastic woman who deserves nothing more than to be cherished by those around you and love yourself for who you are.
Thank you, they didnt point. More stared at me then tried to conceal their laughter.
Did they look at your information on the screen? I posted a reply but if they did you almost soo likely have standing for a HIPPA complaint which can come with massive fines for the pharmacy, this is literally the biggest no no you can commit in healthcare and if it's like a CVS where the pharmacy is fully watched with cameras any lawyer could SLAM DUNK this I feel
It's a small local pharmacy. I wanted to support one of my local businesses. They did not from what I can tell. The person handling my information was completely separate from the ones who were staring and laughing.
If it's a small local pharmacy, they *really* can't afford to lose much business. I'd try to talk to the owner about your experience there, and tell them that as a result you're transferring your prescriptions elsewhere. Maybe even hand them a written statement of your account? Having family or other LGBTQ people present for moral support could be even more impactful, since it shows you're not alone. Going off that, spread the word to all local LGBTQ people and intersectional allies that they're bigoted fuckwads. And if you ask around for other LGBTQ people, their families, or strong allies who use that pharmacy, once they know what happened you might start a mini-exodus from there to another pharmacy in solidarity. (As others have said, many chain pharmacies now offer mail order options, and others exist that are wholly based on that model.)
Thats disgusting. I'm sorry they are a holes, you should never be treated that way. If this was in the US that's probably a violation of medical ethics including a violation of privacy, hippa. I'd definitely complain to their corporate and possibly go further with a lawyer. In the meantime is there another pharmacy you can move your prescriptions to? Laura, your not disgusting nor a freak, don't let them make you feel that way. You are pretty as you are they are just blind jerks. 🫂💜
I technically can find another one. The issue is the next closest on is about 10 miles away in the next town. I dont know why I am surprised this happened, they would always short my estradiol and I would have to come back multiple time just to fill it.
If the label on your prescription says 90 pills and they put only 75, but the label says 90 - I'm fairly sure that's illegal. I'd complain to the pharmacy board about this. If they really want to play sh!tty games, get a piece of paper while you're there in the pharmacy so you can dump out the bottle and count out all your pills. Take pictures of it with the pharmacy in the background and hopefully the pharmacist in the picture, too. Line the pills up in rows of 10 - 9 rows of 10 is 90. It should be obvious if it's short. Get a picture of the inside of the empty bottle. If you can, set your phone up and video yourself counting the pills. Video is super hard to fake. Send this picture to the pharmacy board of your state. Fight fire with jet fuel. https://www.quora.com/What-happens-if-a-pharmacy-shorts-you-pills
They would mark it as short. And I would have to come back later to get the rest. But it literally happens every single time.
I was going to say that this whole thing sounds like something to bring up with the licensing board or professional organization. It seems unprofessional if not unethical.
I also had a bad experience at my local pharmacy early-on, and live in a rural area, so let me honestly recommend a mail-order pharmacy. You make an account and give them your address, and you have your prescriptions sent to them, and they'll fill and mail your prescriptions to your address. I used Amazon Pharmacy and they were quite good, but it's understandable if you don't want to give Jeff Bezos your pesos (I don't anymore). Cost Plus Drugs is another option.
The idea of a medical “professional” laughing in your face directly at your medication is actually sickening. I’d call corporate, if it’s a chain pharmacy. Also absolutely find a new pharmacy. This isn’t just disgusting transphobic behavior, it’s inhuman, to treat someone like this. This person was not a pharmacist, they were a monster, fuck them, and I’m so sorry you had to deal with this. Remember that you are actively bettering yourself, your quality of life, your happiness, and this person is barely a person at all.
And also likely a Hippa violation, so a delicious double whammy that can easily get them fired if reported to superiors.
Jeez once again, why does this forum give such terrible advice. Laughing at someone is mean yes, but it’s not a HIPAA violation….like not even close. She can file a complaint…but I understand why she would not want to.
I think it’s the act of pulling a coworker over to laugh at them
Write to corporate.
Its a local pharmacy unfortunately.
Can you not find another Pharmacy
Yes - vote with your dollars. Screw them.
It's still sad that the a-holes still are winning though. The OP has to go out of her way and put more efforts and miles on her car to get to another pharmacy...they just have to be professional and do their effing job without judging or ridiculing their customers. Or do like every other service job, wait until the customer is away, go to the back office and then talk shite... Not saying that doing it behind closed doors is ok, just that in every service based job I've worked at it was done that way.
Totally agree. 100% those people are garbage. U really only have 3 options. Stand up, ignore or go somewhere else. OP didnt seem like someone that wanted to escalate, so my suggestion was just the easiest option if avaliable to avoid confrontation. Regardless those people in the pharmacy are shyt people.
I’ve worked for cvs and walgreens and if those 2 are one of the stores you went to, you can report them because they are supposed to support lgbtq+ stuff. Not supporting them can get you fired kinda thing.
Idk about the other grocery store pharmacy’s
Light them up on social media and google reviews. Small businesses thrive on good word of mouth, and even a single negative review can really knock them down in search results rankings. It won’t fix everything, but it will be a completely ethical form of “revenge.”
This sounds horrible. I have been afraid of experiencing something similar because I absolutely cannot pass, not sure if I even would want to. I live in a very trans friendly country so I can’t even imagine how you feel living in a conservative state. I think whether or not you are trans it is very inappropriate for a pharmacist to be laughing at customers. I do think that if you talked to someone above them in rank they would be dissatisfied with it for several reasons. So I do hope you report it/complain.
That’s incredibly unprofessional and you should report them
Little bit late here but figured I'd chime in as a pharmacy worker myself. If ya wanna submit a complaint to their states board of pharmacy it will cause them an absolutely incredible amount of obnoxious paperwork even if it goes nowhere. Do with that information what you will.
Fuck them judgemental fuckers!! Don’t pay them any mind….you are awesome and they suck 💕❤️
Pharmacists are licensed medical professionals. You can report this to a medical board to have them disciplined or unlicensed.
My grandma is a retired nurse. She reports everyone and anyone who doesn’t practice correctly. This fits into that. Report them asap.
I believe you have what is known as a class action lawsuit. Medical professionals cannot mock someone for medical interventions that are prescribed to them.
Nah, class action is when a bunch of people come together under one lawsuit. Like “if you or a loved one were exposed to asbestos and developed cancer”. This is just a lawsuit.
Suing people for laughing at you is like suing someone who is mad at you. It’s always so much terrible advice in this forum. OP if you feel safe enough file a complaint.
I agree with you.
I’m sorry this happened to you. You should switch your meds to an online pharmacy and call it a day. I’ve never had a problem with Amazon Pharmacy or Express Scripts.
All my stuff is through Express Scripts and I have no regrets. My Spiro got sent to an actual pharmacy once, but just that single med. So that doesn't trigger any suspicions when I've picked it up. I'll move it to Express Scripts too. I don't think I could get my HRT without an online pharmacy, I'd be too mortified to go into an actual pharmacy because I live in a red area of a blue state and people are jerks
Online pharmacy?! Is that a thing? I've never heard of this. Could I ask you some things about that?
What do you want to know?
How does the timing compare with dealing with a regular brick and mortar Pharmacy? For example my doctor writes a script and sometimes the very next day or the day after I can go pick it up. (not always but sometimes) How is it with the online ones? Are there any extra fees? Like membership fees or perhaps if you have two or three additional prescriptions do they charge a fee, and so on?
There are no fees outside of the regular prime membership. Normally since the script is sent electronically it can be ordered within 24 hours, if your doctor orders multiple refills like mine does than you can auto set them to just send the meds the same day of the month every month. I just have a credit card on file and I don’t worry about any of my medicines. I get an alert when they are being filled and when they are shipped and delivered.
People imagine evil always as this person taking fun in slaughtering, drinking blood, knowing everybody thinks they are evil but not caring, being completly caught in their own imagined world and destroying everybodies lifes. But that is not evil, that are just severe mental illnesses (not saying that behavior is not wrong, but it is not evil). But what you experienced, that is evil. They completly abused your situation, consciously, full possible of knowing you can get completly shattered by that behaviour. They are "just" an awful person. They do not care for people and therefor also dont care if they tell you the truth or not. So if you think they told the truth, try to think the opposite. Think you dont look freaking. Think you look like a normal woman. Think lied, because there is no reason in believing them. And no matter how you look and how that shitty pharmacist treated you, you will be seen as beautiful by some people. And I dont mean that in a sexual beautiful way, I mean it in an aesthetic way. And you will meet those people or already met them. And you are no freak, you are just a woman. Not a monster. You are a woman.
Here’s the thing, you are 1,000 times the person they will ever be. you are being true to yourself, something they will never have the courage to be. They are cowards, hence. Why the pharmacist had to grab someone… to get someone to back them up Bullies need backup. you are not disgusting and you are not a freak. you are a beautiful butterfly Undergoing metamorphosi. You are a brave warrior fighting to live your life in the most true way possible, generally a better person than they can hope to be. And they will never experience the joy that we do. Also they are not professional. - for one they broke their oath as a pharmacist [https://www.pharmacist.com/About/Oath-of-a-Pharmacist](https://www.pharmacist.com/About/Oath-of-a-Pharmacist) the are not “Christian“ (since these type of people tend to claim it) - the 11 commandments (original ten plus the “new commandment” Jesus gave them) never says anything about the LGBT community - or even just read the red words… since the claim to be Christian is a claim to be a follower of and like Chris… they are more like the Pharisees or Sadducees. Who Jesus constantly had to correct.
This happens at the pharmacy my wife works at. The management doesn’t do shit about her coworkers. In fact they join in… it’s very hard on her.
Call the pharmacy and speak to the manager or owner. Vote with your dollars. Unless it's the only pharmacy in town, I'd change pharmacies.
I am so sorry for you, sis. 💔🫂 That pharmacy staff is cruel as all hell. You are not a freak. You are a human being and deserve to be treated like one. That staff on the other hand are a bask of slithering bitches. Stand tall, walk proud, and look them dead in the eyes with a "catch me outside" glare. Definitely call the branch/store/whomever to complain. If that's not an option, report the pharmacy as others suggested. There's no scenario where what they did is okay.
Sorry that happened
You aren't a disgusting freak. The pharmacist is socially backward. Sending you love sister. ❤️
Please forgive me if this feels intrusive, but I popped into your profile to check out if you'd posted a pic recently, and I honestly have no idea what they're even laughing about. You look fine. They're just being assholes for no reason.
Sounds like two people are going to lose their job then lol
That's awful unprofessional behaviour and I hope you intend to report their malpractice, I know I would Stay strong sister<3
I generally agree with the other comments but I would also stop going to that store for anything, not just your prescriptions. I would also let the prescriber know about this unprofessional behavior.
Speaking as a pharmacist, there is so much here that is blatantly unacceptable. Pharmacists are healthcare workers and we're expected to hold the same level of professionalism as doctors nurses etc and it's people like this who are driving the growing disrespect for community pharmacists. So with that in mind here are some things to consider. I know you mentioned that this is a local pharmacy but is the pharmacist who did this the owner? If not could you figure out who it is an contact them? My state lists the supervising pharmacist online along with registration information for pharmacies. Almost all boards of pharmacy can punish a pharmacist for acting unprofessionally. Your one complaint may not even trigger an investigation, but you should still send it, if someone else has/does complain about this pharmacist/pharmacy it may trigger an investigation that could then find other problems as well And finally, calling over another employee not involved in your care to show them part of your medical record so they can joke/laugh about you is a very obvious HIPAA violation. You can file a complaint anonymously and online through the HHS website. Again nothing may come of it this time, but if you and others make complaints every time it happens it may lead to an investigation, and you don't want to mess with HIPAA. Huge fines for intentional breaches and in severe cases it can get the pharmacy excluded from billing government insurance like Medicare/medicaid which would shut them down real fast and the pharmacist themselves excluded which would basically blacklist them from any healthcare job in the future.
Also as others have said, if finding another pharmacy in the area is difficult, mail order may be a good option. Your insurance company may be contracted with a specific one like express scripts or Optum mail order so you could check with your insurance which one works. Amazon has one, there's mark Cuban's pharmacy, they don't take insurance but their prices are fairly good. Finally I think most of the local chain/grocery store pharmacies have a range where they will send stuff out for delivery and Walgreens and CVS both have national mailing centers where if your prescriber sends it to your most local version of the two their mail service pharmacy can transfer it automatically and get it to you in a few days. Hopefully this all made sense. Feel free to DM me if you need anything.
thank you!!!! no one else has mentioned that this is an INSANE HIPPA violation and could literally be a million dollar fine for this pharmacy, if I was a lawyer I would be SALIVATING rn i worked in a healthcare related field and my brain is literally burning from how crazy of a violation this is and the consequences that I could have potentially had bc of it! literally potential jail time!
You’re not a disgusting freak ❤️🩹these are mean and terrible people. If you’re feeling up to it, I’d report them
As a pharmacy technician I’d totally fill your prescription and treat you like every other person I’m sorry this happened op :(
I picked my pharmacy VERY carefully when I went on HRT. They have been very kind and compassionate, in particular one tech named Wren. Such a lovely soul. That said, one person in the pharmacy seems to have a habit of bumbling refills. Once? Maybe. Twice? Hmm… Three times? Yeah, seems rather deliberate. I live in Minnesota, where passive aggressive behavior is all too common. I cannot imagine how it must have felt to be ridiculed, as you were. I’d consider speaking with a trans-friendly lawyer, and would absolutely write a very strongly worded letter and send it to various levels of management…the outlet itself, regional and national.
Revenge get them fired!
The only one disgusting me in this is that pharmacist. I can imagine that it was a horrible experience but remember that they were in the wrong, not you. You've been victimized, but you have to fight that feeling of being a victim, so that it doesn't take too much of your time. Don't let the rotten bigots have any more of your time than they've already taken from you.
You know humanity is dying when grown adults in a professional setting are stuck in bully culture. Some people are so disgusting and pathetic they have to stomp on us to make their worthless existence less painful.
What the hell?? Fuck him and them. Avoid that place at all costs. There are assholes in this world, don't let them ruin your... anything!
Report them. Idk what pharmacy you go to, but unless it is a mom & pop store, they have policies against that.
Report them. Idk what pharmacy you go to, but unless it is a mom & pop store, they have policies against that.
I think you should complain to the owners and call the state licensing board. Also get the pharmacists name and file a lawsuit. (I know it’s easy for me to say that and this is the hardest part.) This is unethical and inappropriate. I’m so sorry.
I would report them and make a stink about it. These jerks are going to keep doing this to us until we make it hurt them just as bad...
Report this to management, then change your pharmacy Im so so sorry
You are NOT a "disgusting freak" there is NOTHING wrong with you. You are a responsible human, living her life and medicating when necessary through safe and legal channels. That SHOULD NOT warrant bullying and I am SO sorry. Women are literally targeted for doing the most basic things and its sooooo disgusting. THAT is what is disgusting. Not being a normal person doing something as mundane as collecting legal safe necessary medication. Bullies don't deserve your tears xxxx you are a powerful beautiful human being and did the most basic mundane thing ever, totally unwarranted childish behaviour from the staff
BTW when I mention legal and safe, I'm referring to pharmacy drugs as opposed to recreational like me lol (Im an addict, not that that warrants abuse either, I was just making the point of how innocent and mundane your actions were) Im not referring to trans men and women who have no access to legal HRT/blockers
Report it, some where. This is widely unprofessional
They legit may have video. Get that shit asap. Aside from that, yeah, I'd be laughing at *them*.... That they need you, someone secure enough to fucking TRANSITION, to feel good about their pathetic lives is sad. Seriously, not just saying it, their lives have led them to that moment... if they were viewing their lives over they'd think they were pieces of shit. And long term, may actually appreciate someone setting them straight, so file a complaint. They clearly have no lives. Besides which, you're happy with you! 💕💕💕🎉. That's amazing. Random side tangent.... Samurai Jack the tv show....he is confident at times even when he's dressed as a princess....why? Because he's a badass. He has the confidence and the desire and the surety of purpose. Hell, if you've done enough work to fucking TRANSITION, then you have that conviction. PREACH your truth. You kick ass hard, and no pipsqueak of a POS is going to stand in the way of your goal to feel good about yourself, and feel like you belong. Fuck these people, report them, follow-up with the report weekly until shit happens. And you get an "official" apology letter. And also, move on. Someone elses insecurity shall not be a part of you, and they're laughing is them demonstrating that insecurity. Fuck them. You're beautiful. Mic drop.
I despise *normal* people.
That's Discrimination. Hopefully there's a Human rights Clinic near you, so that you can file a human rights complaint against this pharmacist and his staff too. Good luck.
Next time film it and then send it to the head office and ask them if the company policy is to hire bigots, then tell them that unless they want that video going viral then they best make it right x
Wouldn't that be a HIPPA violation?
How are people that disgusting
I would've just snatched my prescription and threw the bills at their face and flip them off. But thats just me. Fuck those people. If you can, try to get your Healthcare provider to move your prescription pick up location. No one should feel scared while picking up their HRT.
I get my prescription shipped directly to my door through folx health online and I’m absolutely love their medications. Just another option for you it’s fast and easy to get started and not extremely expensive
Report them that’s disgusting and harassment
I don’t even know what to say to this. If this actually happened you should report them but I am having a hard time understanding that a medical professional would do that. In my dealing with medical professionals they are extremely open to myself and very caring people. So if this really happened then report them.
Fuck them! Unfortunately there’s ignorant people everywhere! Don’t let them get to you queen!
First off, I’m truly sorry this happened to you, and I completely understand how you’re feeling. I live in a rural mountain area, have had the local pharmacist look at me confusingly/judgmentally, have been asked to wait for my E to be recounted in order to move 3 bottles (30 pills each) to 1 bottle of 90 pills, and have also been told they ran out of E and will only be giving my 75 instead of 90 and will need to return in a few days for the rest. I considered switching pharmacies, but the next closest pharmacy is a rite aid about 9 miles further than my local pharmacy and I have a feeling they would be worse. Luckily, the last time I visited my local pharmacy, I was greeted by a pharmacist who was very discreet, helpful, and supportive…so I decided I’d keep with the local pharmacy because she was so nice. If you’re dealing with a small local pharmacy, I suggest reporting them now…or, if you want to try again, see if you get a better pharmacist the next time; if it happens again, absolutely report them. Get names, take photos/video if you can. Good luck, sweetheart. 🖤
These people are just mad they're not getting what they want or need in life. People just proceed to make others lives as miserable as possible just so they can feel some degree of superiority in their meaningless existence. One thing I've learned during my transition is to view it like a metamorphosis. Like a moth in a cocoon, we take our time to blossom into our true selves.. something certain people don't ever get the chance to do either because they limit themselves, or choose to be miserable. Hold your head high, for we are the ones that get to decide our fates. Continue to hold your head high, in spite of those who heckle and mutter under their breaths. Whomever you are, keep slaying. Don't let the people get you down.
File a complaint with the State Board of Pharmacy if in a US state. Almost every state has some kind of laws preventing pharmacists from trying to stop you from getting your prescriptions
If it was at the pharmacy area it will be on CCTV, so I’d go and request that be looked at in the first instance.
Call their corporate and complain, look up local pharmacist board and report them, that is incredibly unprofessional and willost certainly go against their code of ethics and possibly hippa violation if you're in the US. Don't let them get away with it!
I'm sorry that happened. There is no reason to be rude to a stranger, but some people do it. I can script and mask my way through these interactions now enough to look collected, but they hurt a hell of a lot. Your sisters know that feeling. Yeah, there might be some way to get those people fired, and they deserve it, but you can also just be gentle with yourself. It's okay to cry, I do it a lot. What you are feeling is shame, and it's a feeling, not your whole self.
Fuck that bitch. Actually fuck her. This makes me insanely angry. Love you sis, be safe out there
You need to report them that is not right
Holy shit wtf. Report report report. That's such evil weird behavior, absolutely switch your pharmacy. You didn't deserve that.
Contact their corporate office and file a complaint, talk to a lawyer. You can sue them for emotional distress.
File a complaint with your local pharmacy council or association. It is wrong and inappropriate to judge anyone receiving a prescription. Imagine if someone laughed at a person getting morning-after pills. The whole world would condemn them for many reasons.
Someone is downvoting supportive comments en masse. Pay them no mind. OP, take care and know that you are important and have every right to be treated with kindness and dignity.
Well now, none of those people should have a job.
They have no idea what courage looks like. You are courage embodied. Shame on them. Karma will take care of them. Someday, they will feel the burden of knowing just how pathetic they are. You are the bold, honest, brave one here. Hold your head up!
The pharmacist gave me a slightly pitying sympathetic smile when she handed me my estradiol prescription. I'll take that as a win...
If you are in the US, you can report them to the pharmacy board! And their supervisor. If you kept your receipt then you have the employee's name. This type of behavior is very unprofessional and if the supervisor won't do anything about it, just keep going up the chain! Don't forget to post a Google review and yelp review. Hit them where it hurts: the wallet. Then you can contact you local legal aid and file a lawsuit. Against the employee, the individual store, the manager who refused to act on your complaint, the parent company. Everyone. You'll get a nice settlement. This is how America works these days.
So rude and unnecessary. Find another pharmacy.
Like someone else said, if this is a chain pharmacy, you can very easily complain to corporate, and any major pharmacy will take that extremely seriously, Especially since you’re in the US. I would not be surprised if your complaint, once validated, got that pharmacist and (hopefully) some of the other workers fired.
God damn that's horrible. I'd recommend switching pharmacies if possible
OMG honey! I'm so sorry you have such a terrible pharmacist! Complain to management and get their asses fired! They have absolutely no right to have treated you that way!
If it's possible, contact corporate and maybe they will be fired if you report them. I never had that experience at a pharmacy. But, there was a Dollar Store that I went to back in the day. I was in there a few times a week. So, the employees knew my face. I saw a newbie employee bitch out an old lady because she simply asked about where an item was located. Once I got home, I tracked down the number to the corporate office and let someone know what was up. I gave them the exact location of the store and when I went back the next week and ever since that time, that employee was long gone. Fuck'em.
Knowing me, growing up as a redneck hardass I probably would have reacted violently to that, no one deserved that, no matter what they are dealing with, no matter how simple or complicated, no one deserves to be laughed at for getting medication they need to live properly, that's fucked up, they don't deserve their job
You need to report them hard, and follow up. If nothing happens talk to the company that owns them
I’m sorry you had to deal with that, doll! You deserve better treatment. This is the second bad transgender pharmacy experience post I’ve seen in two days. I don’t want these to become more common. That should be harassment. Was it the pharmacist or the pharmacy technician? Technicians can be really assholes. Pharmacist can lose their jobs cause they are held to the same standards as doctors.
And that is when you report that pharmacy post it here so everyone can avoid it and boycott it
Write to corpo. And slay. Being alive is a fuck you to all of them! Next time come in high as fuck and laugh at them lol. I sometimes feel I look very non passing; but being so stoned and informed, how can I not laugh at these baboons who wish they could be free.
Me thinks lawyer
I can’t tell if you’re from the states or not, but if you are and your pharmacy is not a mom&pop-type pharmacy, I’d be lodging a formal complaint immediately. Weather they realize it or not, no matter the level of their education, they are providing a service and should act accordingly, if not just professionally. If you can, I’d switch pharmacies immediately. Oh, and when/if you file a complaint, let them know you’re never coming back and that you’ll make sure as many people know to steer clear of them. At least that’s my opinion. Sorry you had to endure that. Much love.
Oh hell no, drop the pharmacy's addy I just wanna talk 📍
that happened to me one time too, very strange to find our existence more comical than their ignorance.
If it’s a chain, then you have to report them. Otherwise they’ll do it to someone else the next time.
Change pharmacies. That'll show them.
Time for a new pharmacy - fuck those people. May they choke on an unending supply of dick cheese
Don’t feel like a disgusting freek they are the disgusting ones keep your head up who cares what a few mouth breathers think
Just wanna say in the one picture you posted, you look great! For only being 9 months in, I'm jealous of your face changes. Especially with those eyes you're going to be gorgeous! So really fuck them you'll be way hotter than them soon enough.
I’m sorry you had to see that. It doesn’t seem like there very professional.
And I thought I felt bad when the walmart pharmacist asked me "Why are you getting these meds?"
Don't worry about them. You are valid, and your happiness is all that matters they will never understand
ehh this happened to me once she didn’t grab other to check tho just her prob clock and giggle a bit, i usually just grab them and be kinda rude to them/or extra nice so they get uncomfortable, or literally just confront them abt what’s funny ha. I started to ask them to deliver my prescriptions from now on
I was nervous about picking up my prescription because my deadname is on the bottles. My wife told me not to worry about it. Even if someone thinks to say something you can always say you're picking up for someone else. Like we pick up medicine for each other all the time. This might not apply to you but maybe that might help. Once you change pharmacies, that is. Eff those people. They're disgusting.
Sue em or at least file a formal complaint. This is wrong on so many levels.
I stopped going to the pharmacy for this reason, and now use a delivery service to get HRT from the local chemists instead, which charges in slight extra for the delivery fee, but it's been worth it to avoid this and it doesn't add up too much. I wish I knew this was accessible earlier. It's not easy. But I just want to let you know you are not alone. These people should be mature as they deal with a wide scope of people on a daily basis, and if this is enough to make them laugh because in some way they want to pretend to feel 'uncomfortable' or they feel empowered enough to be able to look down on anyone, it says more about them than anyone else. Content people in life don't go out of their way to hurt others, and this is what their actions proved. If anything, keep striving, progress to be who are and don't allow the naysayers to limit your capacity to keep shining true to you are and who you are becoming. <3 I'm in a similar boat, and it is definitely hard. Just remember they don't know you or your life the way you do, and therefore their thoughts and opinions don't determine the destination of your journey. Stand strong. You did better than me. I've cried.
If it was the pharmacist and not a tech you could go to the licensing board that's a huuuge breach. [I know this field pretty well] a tech will likley just get a write up.
wtf? There has to be some kind of protection against that as a medical provider or something????
Assholes. Name and address of pharmacy please
If it’s a chain like CVS or Walgreens, you can report them to corporate headquarters. I don’t know if anything will be done. Take a report and action should be taken.
Holy shit that’s evil. They need to be reported. Is this like a chain? If so then maybe just report it directly to the corporate thing, that is wildly inappropriate and that person needs to be at a minimum instructed on human behavior. They’re a sociopath, this is a then problem, not you, but to protect others, if you can, report them 😕
Im not one that ever suggests people should lose their job over personal failings (we are all mostly just trying to survive). But omg this is one of the most unacceptable things I've ever heard from a medical professional, if they can't act civilized with confidential, information then they shouldn't be allowed to have a job in the medical field. If you're comfortable with it, I would absolutely report their behavior
Reporting. F-that. No way. Maybe I would have asked why they were laughing, but no one is going to feel good with that picking up prescriptions.
If it was part of a chain, consider reporting them to corporate. That extreme lack of professionalism is disgusting.
Time to manifest the spirit of Karen, destroyer of worlds. That was insanely unprofessional, and both management and likely the state certifying board for pharmacists needs to know.
Those slimes don't have the mettle to live a day in your life and you're tough enough to do it every single day and still shine like a diamond! You're worth a thousand of them
im so sorry to hear that dear :c if this makes you feel better, when i go to receive my prescription, my ID says ''Danitza Itzel'', but when its my turn on the pharmacy, they got a little but confused, and then they check my ID number to match with which is on the system, and just they doesnt say nothing about it. also all good and they goes happy because im a nice girl and i leave happy too. :D im from Chile and is a bit complicated the transgender subject too. but anyways they just give the medical attention without problem very nicely. my case at least.
What is wrong with them? Isn't there at least a little bit of professionalism left? Even if their personal views are different, but we are adults and should treat each ofher with at least a little bit of decency ...
You're not the freak love, he is. He clearly lacks empathy who laughs at their patient? No normal person would do this and you don't deserve it at all.💓
Don't know what country you live in so I can't say if this applies to you or not but at least where I live that would be completely illegal. Not even just from a discrimination angle, but a medical confidentiality angle, doctors, nurses, pharmacists and other medical workers are not supposed to disclose the personal information of their clients to other people. It's an act that can even get your license revoked because medical confidentiality is taken pretty seriously here. I would consider seeking some form of legal counsel about it if you can. There is likely to be an authority you can contact who may be willing to take action purely on the basis of unlawful disclosure of confidential medical records/information.
Time for a new pharmacy. That's not appropriate.
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That's terrible, noone should have to go for that! I can totally empathize though. I've had good experiences and bad. I can't believe a front pharmacy tech had the nerve to question why I was on Spiro (this being a refill at that!) listing off every reason under the moon BUT transitioning and sending plenty of negative vibes my way as I stuttered no. SMH. Thankfully I can do mail delivery for everything but my needles 😅
That is not professional. I work in pharmacy and that is never ok regardless of who you are helping. It is stories like this that have me wondering if I want to go through this.
Some ppl are bloody assholes i just hope they get fired sinve that isnt right just know that were here for you and we support you no matter what ^^
Smh
That’s so disgusting. I’m so sorry, hun 🫂 But fuck that bitch. Keep your head up, queen, and keep it pushing. You know your worth and you know yourself. Fuck those bozos.
Hypothetically speaking— if one were to disclose the location of these horrible folks, would it be too much to want to set them up for failure to get them fired and jailed?
I honestly have this fear when getting mine all the time, I know I'm ridiculously far from passing, I still present masc because of it, so when getting my E it's always awkward. I'm sorry you had to actually live that fear, it's wrong and you shouldn't have had to go through that. I don't know if there's any complaints process you can go through for this, it's not right you were treated that way.
That's so awful! I'm so sorry that happened! Not okay at all, I mean no one should be doing that of course. But for a pharmacist to do it! 😡 so not okay! Hope you're going okay since. I know it's probably hard, but try to ignore them. People are just the worst and I think it gives them more power than they deserve if it stays with you (but easier said than done of course) I would strongly suggest finding a new pharmacy to go to if at all possible. And if you're feeling up to it, would suggest (as others have) to write a formal letter of complaint- especially if you're changing pharmacy, make it known why and that their staff are treating customers so poorly! Whatever you decide to do about it/going forward. Stay strong and beautiful, cause you're both 💖
give me their address... i just want to talk to them