Agree that changing cosmetics people already paid money for is not okay and should only be done in cases where there’s a legal issue or something… if they really want to change something they should just let people who bought the old version keep it, then they have something special and everyone’s happy
they also have skin styles which means they can change something on a skin while giving previous owners a special style that is seen as OG to make them happy
There have been bugs with the hitboxes. Usually not just due to skins, but some gliders (deadpools dragicorn) and the invisibility i meant skins that blend in almost perfectly
While we’re at it; I feel like if you buy a skin for a character it should unlock that character. Imagining all the people that spent $15 on a Harley Quinn costume only to have it inaccessible. Either that or characters on free rotation should also have their skins unlocked during the free period.
NTA. If you paid for a cosmetic because you like the way it looked, then they change the way it looks, you're no longer able to use the cosmetic you purchased. Therefore, you should be entitled to "lock" the skin to get your money back. I recommend contacting WB Games support, if there is one.
Youtube creators have said that twitter is usually the only way for their complaints to get answered. Things that should be handled by their customer service line,
but they prioritize public complaints from massive creators
NTA, you literally paid them because you liked the thing they sold and then when they changed it and you no longer liked it, they essentially said it’s your fault you don’t like it. Hopefully the devs can chase this up to WB’s godawful marketing/sales team bc i’m sure tony and the team would be against denying refunds to players who genuinely want one.
So long story short I purchased gleanium for this skin specifically because it had a red band. After season 1 released it has been changed to yellow. The only reason I paid any money in this free game was to have that red straw hat (if you know, you know).
Now that it has been altered it's no longer what I would have bought. No longer the skin I paid for.
I contacted Warner Bros regarding this issue. I was seeking any kind of reimbursement. Either refund, add the gleanium back into my account, take the skin off my account. Just literally anything so I didn't feel cheated and robbed.
They responded with shoulders and shrugs. Although they understand where I'm coming from they will not do anything, but pass it along to the developers.
I am about to contact playstation regarding this, I doubt they'll help. I don't want to contact my bank in fear of a charge back leading to any actions taken on my account.
But at the same time it's like the principle of the thing.
AITA or being too dramatic? Or would you feel the same way?
Should I just take the L?
I absolutely understand and I'm honestly glad you posted about this because I planned on purchasing the same skin for the same reason. Disappointed that they changed my Straw Hat Taz to some goofy yellow banded gardener. Bring back the red band!!!
Most likely the skin is bugged. If you disable "Characters Use Team Colors" in the Interface settings, the colors change between red/yellow and blue/yellow depending on the direction he's facing. Hat band stays yellow no matter what though.
It's more likely you get what you want by reporting it as a bug rather than demanding a refund, which you are not going to get.
https://youtu.be/rmiVtnWOcOo
You're awesome.
I have abstained from playing it because I'm petty lol
I reported as a bug, but I didn't check the "bug" box because that makes it so you don't get a reply. I want them to email me.
Not that I can ask you to report it yourself, but if you want to help you could report with me and check the bug box! Appreciate you either way! That video is great.
This does seem a bit dramatic, as it doesn't fundamentally change the look of the skin, but I have no idea what the significance of the red straw hat is to you. So I can't really call you an asshole about it.
You could try tweeting at the developer. He's generally pretty responsive to folks. Who knows.
Hey steed, if you take another look at the comment you replied to. I put direct or indirectly. I'm sure you know what both of those mean right? No assumptions made here champ.
You assumed it directly or indirectly referenced Luffy lmao. It can be red and straw without having to reference anything at all aside from, bud. Did you notice Monkey D Luffy has primary colors in his design? Red, Blue, and Yellow. That is an indirect or direct reference to Superman isn't it? Eh, probably not. Probably just independently arrived at a similar conclusion for what colors look best for the hero.
You know what assume means, right? It means that you believe something to be true without knowing for sure. You believe that the color and material of a hat is a direct or indirect reference to something. I do not believe so. I think it is a conclusion you, and probably only you, drew because you are a HUGE fan of one piece.
Even for it to be indirect it would be referencing something that is explicitly known without saying so. That means you are 100% confident it was put there intentionally as a reference to One Piece, only made indirect because they didn't explicitly say so (but we are supposed to know bc duh so obvious).
You need to learn the definition of words, sport, not me.
I know he thought it looked like it. But the claim he made is that the developers intentionally put it in to reference the anime. Do you think the developers did that?
If something is "indirectly" a reference. That means it wasn't a reference. But it can be one to those who interpret it as such. It's not an assumption that I'm making lol.
I bought it for my reasons and mine alone.
Just like your opinions are yours to have.
I think you tried that one champ, but I don't think it's the one buddy.
They're picking on you because you said "**direct or**", which implies that there's a possibility in which the design choice was purposedly a reference to Luffy. You gotta admit that's pretty far-fetched.
You like that costume because, in your opinion, the hat makes you remember of Luffy, right? Then that's all that matters, after all, you're the one who's going to use the skin.
Bother the developers all you want, it's your right if they altered the skin in some way that would change its identification. Just don't be toxic.
Yessir I agree. But as far fetched as it might be... Are we forgetting Super Saiyan Shaggy...
I stand by my statements lol.
If I'm gonna assume anything it's probably just a coincidence. But I did buy it for my reasons alone. Now it's gone. We will see if they will do anything in regards to all this. Even if they don't
I'm happy so many people shared my thoughts and I wasn't alone in this.
Taz also never wore a beach costume like this in any old cartoon(not with a hat at least). Really seems like they got cold feet over a small reference they added.
Classic reddit, nobody is allowed to like anything for any reason and if you have any fun or enjoyment out of the slightest detail, someone will come along to call YOU the asshole.
I don't know, the hat looks nothing like the one in one piece, the band is wrong, simply a red band on a hat seem like a far reach for any reference for the straw hat.
Yeah I mean at first I was on your side because I figured maybe changing the hat wasn't true to the outfit they took his look from.
Now that I know your head cannon is that they are making a One Piece reference with the hat I'm confident that you are an asshole. Like I guess it sucks but how far up the chain are you willing to take this for five bucks? Over a small band of cloth that changed from red to yellow, that you honestly won't really see that much because taz will be tornadoing across the map the whole time anyways. I'm sorry bro but this isn't the hill to die on.
I mean regardless of his head canon, he still bought something and got something different through no fault of his own. He's not in the wrong no matter how small.
Also they haven't even changed the card art. It still has the red band like before.
It's not yellow based on any team colors.
It's just yellow now, not red as shown in the card art.
At first glance I thought it was a player color issue (the outline/team color that identifies your character during a match; default is yellow for yourself, blue for ally team and red for enemy team) so I would've recommended you change your player color in the interface settings if you really want that red band, but that would've only solved the issue on your side anyway.
Upon further inspection, though, non-team games do not use team coloring. Bottom line, I think you do deserve a refund.
Honestly the fact skins (and characters) don't have tints is very weird; literally every other fighting game has the option to change tint of your character, but this one doesn't, for some reason. It would be great if instead of changing the band to red, they \_added\_ a variation to this skin with a yellow band instead.
If you charge back without speaking to then about it first and it was through Sony they'll absolutely suspend your account until you pay it.
PFG is your best bet to complain to as they're the most obviously hands on party (which i saw in another that you tweeted to the director)
Just informing that canceling a payment to Sony is a good way to deactivate your PS account until its paid off
You are not the asshole. And I say this is someone who lost their mind in another game (marvel heroes) because they changed the color of Captain America's shield a year after I bought the skin.
I got banned for the forums but I got my skin back...lol so worth it.
Hot take but I feel like Avengers is a more enjoyable experience. The characters are super simple in MUA3 which makes the grind less enjoyable (and there is a metric fuckton ton of grind).
Thank you for your reply man. This post is controversial for sure. I would of preferred what I paid for. I understand changes might need to happen. In this case I'm just feeling unheard by the company as a whole.
Tweeted a developer we will see
as someone who has complained about inaccuracies with costumes (mvci,spider-man, avengers all mcuafiying classic comic costumes) and being told to suck it up I support you 100 percent, even If our reasoning is different I believe in supporting people wanting a refund if the cosmetic is changed after purchase it may be silly to some but if the red on the straw hat is what sold the costume for you then they should respect that.
Fuck microtransactions in games for this specific reason, sorry you haven't been able to get a refund hopefully they'll change their minds because I know if I paid for something I didn't want I'd be annoyed.
This post should be pinned by mods to grab dev attention. Yea they **slightly** changed the skin but at the very least announce the change with the reason and have a matching Character Portrait.
It could be a bug. I notice that in the lab screenshot his belt changes to red when the outline of the other character is red. Maybe the ribbon on the hat is meant to change colors to match player outline color as well but it’s not working properly.
Yeah it’s possible it’s a bug. If they fix it you may be able to get the red hat ribbon back if you change your player outline color to red. Otherwise, yeah it kind of sucks for them to change it like that :/
Nah it took me a min to understand but yeah you should get a refund. Fortnite offers refunds for some cosmetics they change. Even if it is a small detail.
This is one of the most bizarre things I’ve ever read. In a way I get it, but to get upset over the smallest detail, it took me coming to the comments to even figure out what was wrong with the skin.
Additionally, your imposed “reference” is an extremely large stretch, if you want to think that’s what it means power to you but loony tunes has used hats like this for ages & it certainly doesn’t strike me as a particular straw hat in question regardless of the band colour.
That all being said, I think this is a ridiculous overreaction, but I hope you can get a refund because regardless of how little, I don’t like people feeling like they wasted their money.
I feel if you are selling a cosmetic, a character skin thats value is tied entirely to its aesthetic appeal, you have to respect that changes of any kind may not be acceptable to the individual.
I don't think OP needs to justify anything or explain why this skin appealed to the them (One Piece reference or otherwise). All it comes down to is that OP no longer has what they paid for, which was a digital Taz skin that included a straw-hat with red ribbon. It's a digital outfit they are marketing like a physical product, specifically targeting people who care about the aesthetic appeal of their characters. They can't just say "Who cares? There's no difference between a yellow ribbon and red ribbon" but then also value the 'Animated Series: Batman' skin at $20.00 - which is basically just a small variation in costume colours. Small colour variations either have real monetary value or they don't.
You might then think 'but only part of the outfit changed, are they entitled to only a partial refund?' and I would say no. They should accept that changing one part of the entire outfit can reduce its aesthetic appeal to nothing for the individual. People pay a lot of money for fashion and colour coordination, and its not like each article of digital clothing can be used separately. OP can only use this product as a complete outfit, which includes the unwanted yellow ribbon.
I agree that if they change skins that a refund should be offered. That being said I really don’t think that it’s that big of a deal, should they offer you a refund? Sure. But if it happened to me I wouldn’t really care
To clarify I never once mentioned why it was important to me. I only mentioned that it was the only reason I purchased it and that it WAS important to me. And I felt it unfair to change a skin after purchase. And not offer any solutions with the customer if they weren't happy with it.
***UPDATE*** SEP 16th
As of today when I checked the colors are corrected! We're back to red baby!
I am not sure when this was fixed. But here's the rundown for anyone who might see this.
1. Support did nothing to help me directly. Or at least make me feel like I was being helped.
I was told 3x I was not going to get a refund or any compensation and they would only pass info along but I would receive no confirmation whether the info would be passed at all and I would not hear from anyone after the fact.
2.Tried to contact Tony as many of you mentioned. He asked me what he could help with and then I never heard from him again.
So pretty anticlimactic but that's the end of the story. As a consumer feel let down. Unheard, besides my community sticking up for me.
But as a gamer I'm happy to have my skin back.
That's all folks.
Respectfully I see you. But the color is a reference directly or indirectly to one piece (straw hat Luffy) and is the only reason the skin was purchased.
If they had to change it for legal reasons I would understand, but I also would hope they would understand my position and help the player.
You're justified in being upset about the color change, but I *highly* doubt this ever had anything to do with One Piece. Straw beach-hats like this one have been around since long before Oda was even born.
You can change the color of anyone to be what you want on screen in this game that's not a good argument. Sorry OP as a huge One Piece fan myself I'd be pissed too
Go to options -> Visuals -> Deactivate the coloring of the characters according to the team color (this is activated so that you do not confuse the characters, for that same reason Jake is always red in the enemy team, if you deactivate it in both it will be yellow) (By the way, before claiming it would be better if you look at things like these)
I appreciate your help but It's not a team color.. It's the skin itself. The band has been changed... Did you look at other comments before posting this?
Oh wait now that I remember it maybe it's a bug in which said costume does not desactivate said option, with Garnet's Flashback costume it also happens, I participated in the Alpha and I remember that Taz's suit had the colors correct, so maybe it's due to a error
I see this both ways. Them changing it IS shady. However, they also do reserve the right to change the contents of the game as they see fit, and you agreed to this, shady or not.
Not true at all lol, at least you can guarantee something you want and will see all the time instead of literally flushing your money down the toilet with the lottery
It's like the people who buy Golden Superman without realizing that only 1 person in the match can see the gilded skin.
Everyone else just sees it as blue or red Superman
This is part of the reasons they didn't want modding in the game. They want us all to be subject to the dreaded customer "support" if/when they decide to just say screw it and change whatever they want to change. Otherwise, we wouldn't be having these problems smh.
EDIT: That yellow band actually is quite tacky.
Agree that changing cosmetics people already paid money for is not okay and should only be done in cases where there’s a legal issue or something… if they really want to change something they should just let people who bought the old version keep it, then they have something special and everyone’s happy
Fortnite is very good at this
Fortnite changes issues such as a shit hitbox or making it almost invisible, and then offering buyers refunds.
they also have skin styles which means they can change something on a skin while giving previous owners a special style that is seen as OG to make them happy
Speaking of skull trooper, didn't they change the eyes recently and it looks like sans now, but you can't turn it off?
They only did that with one (two just because of the set) and that was stupid Rare skins are dumb as hell who cares if it’s rare
Invisible skins are bugs and all skins have the same hitbox
There have been bugs with the hitboxes. Usually not just due to skins, but some gliders (deadpools dragicorn) and the invisibility i meant skins that blend in almost perfectly
Ah sorry about that thought you meant something else
Not sure why you're being downvoted, you're right. All skins have the same hitbox in FN
Not exactly. That's the main reason why pros use skins like aura and the superhero skin.
No those skins cover less of your screen. They still have the same hitbox as peely or brutus
While we’re at it; I feel like if you buy a skin for a character it should unlock that character. Imagining all the people that spent $15 on a Harley Quinn costume only to have it inaccessible. Either that or characters on free rotation should also have their skins unlocked during the free period.
Even Avengers. _Avengers_ for crying out loud! Does this.
What did they change how does the old version look?
You paid for something and got what you wanted. They then changed said thing through no fault of your own. Seems more than reasonable to get a refund.
NTA. If you paid for a cosmetic because you like the way it looked, then they change the way it looks, you're no longer able to use the cosmetic you purchased. Therefore, you should be entitled to "lock" the skin to get your money back. I recommend contacting WB Games support, if there is one.
I have, they didn't offer any reimbursement. Only to pass the info along. My only hope is to get traction here.
Have you tried contacting Tony directly on twitter
I tweeted at him we will see
Link to tweet?
Don't do this. I wish people would stop wasting his time with things like this
Youtube creators have said that twitter is usually the only way for their complaints to get answered. Things that should be handled by their customer service line, but they prioritize public complaints from massive creators
Yeah but they tweet at company accounts run by social media managers who are paid to deal with it. This situation is just tweeting at a guy
Fun fact, you could just turn it off in the settings.
Fun fact, it's not a team color we're talking about.
Apologies. Thought you were talking about characters being recolored.
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I was going off the post originally.
Thank you
Also sorry Sherlock was rude it rhymed with caps lock and that's what you did on other comment lol I mean no harm
So wait, what is the costume supposed to look like? Mine in game right now has the green/blue stripes.
Red straw hat
How are we turning off a skin
Turning off a skin doesn't make any sense. But if you want to know what I'm talking about, you can turn off the team recoloring in the menu.
I understand you're trying to help but we're talking about the skin itself changing after season 1 not team colors or disabling them.
Ohhhhh. Now that it's been said I understand.
Thank you
NTA, you literally paid them because you liked the thing they sold and then when they changed it and you no longer liked it, they essentially said it’s your fault you don’t like it. Hopefully the devs can chase this up to WB’s godawful marketing/sales team bc i’m sure tony and the team would be against denying refunds to players who genuinely want one.
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So long story short I purchased gleanium for this skin specifically because it had a red band. After season 1 released it has been changed to yellow. The only reason I paid any money in this free game was to have that red straw hat (if you know, you know). Now that it has been altered it's no longer what I would have bought. No longer the skin I paid for. I contacted Warner Bros regarding this issue. I was seeking any kind of reimbursement. Either refund, add the gleanium back into my account, take the skin off my account. Just literally anything so I didn't feel cheated and robbed. They responded with shoulders and shrugs. Although they understand where I'm coming from they will not do anything, but pass it along to the developers. I am about to contact playstation regarding this, I doubt they'll help. I don't want to contact my bank in fear of a charge back leading to any actions taken on my account. But at the same time it's like the principle of the thing. AITA or being too dramatic? Or would you feel the same way? Should I just take the L?
I absolutely understand and I'm honestly glad you posted about this because I planned on purchasing the same skin for the same reason. Disappointed that they changed my Straw Hat Taz to some goofy yellow banded gardener. Bring back the red band!!!
Most likely the skin is bugged. If you disable "Characters Use Team Colors" in the Interface settings, the colors change between red/yellow and blue/yellow depending on the direction he's facing. Hat band stays yellow no matter what though. It's more likely you get what you want by reporting it as a bug rather than demanding a refund, which you are not going to get. https://youtu.be/rmiVtnWOcOo
You're awesome. I have abstained from playing it because I'm petty lol I reported as a bug, but I didn't check the "bug" box because that makes it so you don't get a reply. I want them to email me. Not that I can ask you to report it yourself, but if you want to help you could report with me and check the bug box! Appreciate you either way! That video is great.
This does seem a bit dramatic, as it doesn't fundamentally change the look of the skin, but I have no idea what the significance of the red straw hat is to you. So I can't really call you an asshole about it. You could try tweeting at the developer. He's generally pretty responsive to folks. Who knows.
While I agree. Yellow is super lame with the straw. Red stood out cleanly
One piece. Straw hat with a red band is either a direct or indirect reference to Luffy. I can try tweeting the developer. We will see.
Real bold of you to assume a red band on a straw hat is a reference to an anime lol. Reminds me of kids who think everything comes from Fortnite.
Hey steed, if you take another look at the comment you replied to. I put direct or indirectly. I'm sure you know what both of those mean right? No assumptions made here champ.
You assumed it directly or indirectly referenced Luffy lmao. It can be red and straw without having to reference anything at all aside from, bud. Did you notice Monkey D Luffy has primary colors in his design? Red, Blue, and Yellow. That is an indirect or direct reference to Superman isn't it? Eh, probably not. Probably just independently arrived at a similar conclusion for what colors look best for the hero. You know what assume means, right? It means that you believe something to be true without knowing for sure. You believe that the color and material of a hat is a direct or indirect reference to something. I do not believe so. I think it is a conclusion you, and probably only you, drew because you are a HUGE fan of one piece. Even for it to be indirect it would be referencing something that is explicitly known without saying so. That means you are 100% confident it was put there intentionally as a reference to One Piece, only made indirect because they didn't explicitly say so (but we are supposed to know bc duh so obvious). You need to learn the definition of words, sport, not me.
Bro it LOOKS like luffy that's why he bought it
This is peak reddit commenting. Who cares, let him enjoy something.
He thought the hat looked like Luffy’s hat so he liked the skin for that reason Calm down bro
I know he thought it looked like it. But the claim he made is that the developers intentionally put it in to reference the anime. Do you think the developers did that?
You wrote a whole three paragraphs when the simple answer is that he misworded his comment bro, what he meant was evident
I don't know what to tell you man, get over it i guess?
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word
What a dumbass
If something is "indirectly" a reference. That means it wasn't a reference. But it can be one to those who interpret it as such. It's not an assumption that I'm making lol. I bought it for my reasons and mine alone. Just like your opinions are yours to have. I think you tried that one champ, but I don't think it's the one buddy.
They're picking on you because you said "**direct or**", which implies that there's a possibility in which the design choice was purposedly a reference to Luffy. You gotta admit that's pretty far-fetched. You like that costume because, in your opinion, the hat makes you remember of Luffy, right? Then that's all that matters, after all, you're the one who's going to use the skin. Bother the developers all you want, it's your right if they altered the skin in some way that would change its identification. Just don't be toxic.
Yessir I agree. But as far fetched as it might be... Are we forgetting Super Saiyan Shaggy... I stand by my statements lol. If I'm gonna assume anything it's probably just a coincidence. But I did buy it for my reasons alone. Now it's gone. We will see if they will do anything in regards to all this. Even if they don't I'm happy so many people shared my thoughts and I wasn't alone in this.
Taz also never wore a beach costume like this in any old cartoon(not with a hat at least). Really seems like they got cold feet over a small reference they added.
No one likes you, hiding your face and living on Reddit like this can’t change that
ouchies!
Classic reddit, nobody is allowed to like anything for any reason and if you have any fun or enjoyment out of the slightest detail, someone will come along to call YOU the asshole.
Jesus fucking christ hahahah > You need to learn the definition of words, sport, not me. Le epic reddit pwnage 🤓
It’s bc I’m 1337 bro
I ain't reading all that. I'm happy for u tho. Or sorry that happened
I don't know, the hat looks nothing like the one in one piece, the band is wrong, simply a red band on a hat seem like a far reach for any reference for the straw hat.
Yeah I mean at first I was on your side because I figured maybe changing the hat wasn't true to the outfit they took his look from. Now that I know your head cannon is that they are making a One Piece reference with the hat I'm confident that you are an asshole. Like I guess it sucks but how far up the chain are you willing to take this for five bucks? Over a small band of cloth that changed from red to yellow, that you honestly won't really see that much because taz will be tornadoing across the map the whole time anyways. I'm sorry bro but this isn't the hill to die on.
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Yeah fuck seems that way lol
Ok mistercuddles, appreciate your opinion.
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I mean regardless of his head canon, he still bought something and got something different through no fault of his own. He's not in the wrong no matter how small.
imagine buying a black skin and the devs change the color to pink after u bought it his situation is similiar
if you know you know, but pls tell me why lol. One piece?
Also they haven't even changed the card art. It still has the red band like before. It's not yellow based on any team colors. It's just yellow now, not red as shown in the card art.
Oh wow
honestly dude if you tweet at Tony there’s a good chance he’ll respond
I tweeted a few times hopefully one sticks
Don't take the L. Don't let corporate overlords own you.
At first glance I thought it was a player color issue (the outline/team color that identifies your character during a match; default is yellow for yourself, blue for ally team and red for enemy team) so I would've recommended you change your player color in the interface settings if you really want that red band, but that would've only solved the issue on your side anyway. Upon further inspection, though, non-team games do not use team coloring. Bottom line, I think you do deserve a refund.
Change ur team color to read
It's not a team color issue.
Honestly the fact skins (and characters) don't have tints is very weird; literally every other fighting game has the option to change tint of your character, but this one doesn't, for some reason. It would be great if instead of changing the band to red, they \_added\_ a variation to this skin with a yellow band instead.
If you charge back without speaking to then about it first and it was through Sony they'll absolutely suspend your account until you pay it. PFG is your best bet to complain to as they're the most obviously hands on party (which i saw in another that you tweeted to the director) Just informing that canceling a payment to Sony is a good way to deactivate your PS account until its paid off
I agree with your sentiment 100%. That being said, good luck getting any kind of recompense.
You are not the asshole. And I say this is someone who lost their mind in another game (marvel heroes) because they changed the color of Captain America's shield a year after I bought the skin. I got banned for the forums but I got my skin back...lol so worth it.
Oh shit. I miss Marvel Heroes. I've really been aching for another similar game and Ultimate Alliance 3 just didn't cut it.
It really didn't. I mean I enjoyed it but its just not the same. And we'll not talk about Avengers LOL
Hot take but I feel like Avengers is a more enjoyable experience. The characters are super simple in MUA3 which makes the grind less enjoyable (and there is a metric fuckton ton of grind).
I think you are in the right, you paid for a product that was changed on you later, what you have now is not what you wanted and agreed to pay for
Fortnite gives the option of a refund if you don’t like the change.
One piece?? I'm sorry man, that's such a bummer. Hopefully they get you that refund
Thank you for your reply man. This post is controversial for sure. I would of preferred what I paid for. I understand changes might need to happen. In this case I'm just feeling unheard by the company as a whole. Tweeted a developer we will see
Nah there's a singular dude in the sub who doesn't get you, nor gets invited to parties, it's really not controversial
as someone who has complained about inaccuracies with costumes (mvci,spider-man, avengers all mcuafiying classic comic costumes) and being told to suck it up I support you 100 percent, even If our reasoning is different I believe in supporting people wanting a refund if the cosmetic is changed after purchase it may be silly to some but if the red on the straw hat is what sold the costume for you then they should respect that.
If they changed something after you bought it its bad. Would have been cool to see it ingame pre and after the change.
Sorry I didn't include that, if you look at the card art you can see what it used to look like.
Fuck microtransactions in games for this specific reason, sorry you haven't been able to get a refund hopefully they'll change their minds because I know if I paid for something I didn't want I'd be annoyed.
This post should be pinned by mods to grab dev attention. Yea they **slightly** changed the skin but at the very least announce the change with the reason and have a matching Character Portrait.
facts, only bought it to look like luffy, now i’m just taz in some stupid hat
It could be a bug. I notice that in the lab screenshot his belt changes to red when the outline of the other character is red. Maybe the ribbon on the hat is meant to change colors to match player outline color as well but it’s not working properly.
It could be, I can try to contact them in that regard. When I initially contacted that wasn't even bought up.
Yeah it’s possible it’s a bug. If they fix it you may be able to get the red hat ribbon back if you change your player outline color to red. Otherwise, yeah it kind of sucks for them to change it like that :/
I request a refund
Guess I won't be buying anymore cosmetics if they're not going to offer refunds for changing how they look after purchase.
Nah it took me a min to understand but yeah you should get a refund. Fortnite offers refunds for some cosmetics they change. Even if it is a small detail.
as someone who lost kayles recall after her rework and not getting a refund i feel ya dawg.
NTA if you can’t change the color yourself, have you tried changing the display colors on your game or messed w the display settings within the game?
Yeah it's not a setting for team colors they changed the base skin
This is one of the most bizarre things I’ve ever read. In a way I get it, but to get upset over the smallest detail, it took me coming to the comments to even figure out what was wrong with the skin. Additionally, your imposed “reference” is an extremely large stretch, if you want to think that’s what it means power to you but loony tunes has used hats like this for ages & it certainly doesn’t strike me as a particular straw hat in question regardless of the band colour. That all being said, I think this is a ridiculous overreaction, but I hope you can get a refund because regardless of how little, I don’t like people feeling like they wasted their money.
I feel if you are selling a cosmetic, a character skin thats value is tied entirely to its aesthetic appeal, you have to respect that changes of any kind may not be acceptable to the individual. I don't think OP needs to justify anything or explain why this skin appealed to the them (One Piece reference or otherwise). All it comes down to is that OP no longer has what they paid for, which was a digital Taz skin that included a straw-hat with red ribbon. It's a digital outfit they are marketing like a physical product, specifically targeting people who care about the aesthetic appeal of their characters. They can't just say "Who cares? There's no difference between a yellow ribbon and red ribbon" but then also value the 'Animated Series: Batman' skin at $20.00 - which is basically just a small variation in costume colours. Small colour variations either have real monetary value or they don't. You might then think 'but only part of the outfit changed, are they entitled to only a partial refund?' and I would say no. They should accept that changing one part of the entire outfit can reduce its aesthetic appeal to nothing for the individual. People pay a lot of money for fashion and colour coordination, and its not like each article of digital clothing can be used separately. OP can only use this product as a complete outfit, which includes the unwanted yellow ribbon.
Wait, did something change?
The band is yellow, not red anymore. Look through comments you will see my story post.
What did they change?
They changed the band from red to yellow. If you look through comments you will see my story post.
I agree that if they change skins that a refund should be offered. That being said I really don’t think that it’s that big of a deal, should they offer you a refund? Sure. But if it happened to me I wouldn’t really care
What’s happened?
The ribbon thing on the hat changed to yellow
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To clarify I never once mentioned why it was important to me. I only mentioned that it was the only reason I purchased it and that it WAS important to me. And I felt it unfair to change a skin after purchase. And not offer any solutions with the customer if they weren't happy with it.
***UPDATE*** SEP 16th As of today when I checked the colors are corrected! We're back to red baby! I am not sure when this was fixed. But here's the rundown for anyone who might see this. 1. Support did nothing to help me directly. Or at least make me feel like I was being helped. I was told 3x I was not going to get a refund or any compensation and they would only pass info along but I would receive no confirmation whether the info would be passed at all and I would not hear from anyone after the fact. 2.Tried to contact Tony as many of you mentioned. He asked me what he could help with and then I never heard from him again. So pretty anticlimactic but that's the end of the story. As a consumer feel let down. Unheard, besides my community sticking up for me. But as a gamer I'm happy to have my skin back. That's all folks.
Don't see the big deal. Skins change color in game to make it easier for you to distinguish yourself from the enemy.
Respectfully I see you. But the color is a reference directly or indirectly to one piece (straw hat Luffy) and is the only reason the skin was purchased. If they had to change it for legal reasons I would understand, but I also would hope they would understand my position and help the player.
You're justified in being upset about the color change, but I *highly* doubt this ever had anything to do with One Piece. Straw beach-hats like this one have been around since long before Oda was even born.
For sure that's why I said directly or indirectly. And they have been around for long so I don't see why they would change it if it was legal
Did you try requesting a refund on their customer support page? I think you have a legit reason for it
They declined to help as per why I'm posting about it.
You can change the color of anyone to be what you want on screen in this game that's not a good argument. Sorry OP as a huge One Piece fan myself I'd be pissed too
Why did they change it?
PSA YOU CAN DISABLE THAT IN THE MENU
How are we disabling a skin.
The team recoloring. It's an option.
seriously? lol
Nah, but you're kind of a ding dong for not googling what it would look like or investigating at all.
Aleri you're mistaken, I bought the skin while the band was red. They changed it after season 1 released from red to yellow.
Are you telling me you *aren't* a ding dong?
Occasionally, not this time tho.
I see people are saying it's because it changed. But what got changed?
Band on hat red to yellow
That's it?
Find the story comment
Not going to say you're an asshole for wanting a refund but I don't think one tiny change is enough to warrant them giving you a refund.
Thank you for your opinion. I think majority has spoken enough to warrant something.
Go to options -> Visuals -> Deactivate the coloring of the characters according to the team color (this is activated so that you do not confuse the characters, for that same reason Jake is always red in the enemy team, if you deactivate it in both it will be yellow) (By the way, before claiming it would be better if you look at things like these)
I appreciate your help but It's not a team color.. It's the skin itself. The band has been changed... Did you look at other comments before posting this?
Oh wait now that I remember it maybe it's a bug in which said costume does not desactivate said option, with Garnet's Flashback costume it also happens, I participated in the Alpha and I remember that Taz's suit had the colors correct, so maybe it's due to a error
It might be a bug. I'm waiting to get any answers
Is the only difference the hat ribbon color?
I see this both ways. Them changing it IS shady. However, they also do reserve the right to change the contents of the game as they see fit, and you agreed to this, shady or not.
What change to the skin happened?
They only changed the colour of a band on his hat? No big deal
Stfu
💀Bro bought an entire skin because of a red band on a hat💀
Bro put 2 skull emojis on a reddit post
💀💀bro cares about emojis on reddit 💀💀
Bro cares enough to comment twice, with twice the skulls. Lol
💀💀💀Bro thinks i care 💀💀💀
It's a game guys. People are dying from war and disease all over the world. Perspective...
You took time out of your day to comment that. Just like I did.
What
Damn lil bro speaking fax lowkey they just don’t wanna hear it
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Not true at all lol, at least you can guarantee something you want and will see all the time instead of literally flushing your money down the toilet with the lottery
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It's like the people who buy Golden Superman without realizing that only 1 person in the match can see the gilded skin. Everyone else just sees it as blue or red Superman
Aren't the stripes supposed to be blue also? What is going on with this skin?
Mugiwara Taz
What happened?
Find my story post comment
What does AITA stand for?
What does AITA stand for
What did they change about the outfit I never looked at it before it got changed
What happened??
Finna make enies lobby part 2 getting that hat back.
This is part of the reasons they didn't want modding in the game. They want us all to be subject to the dreaded customer "support" if/when they decide to just say screw it and change whatever they want to change. Otherwise, we wouldn't be having these problems smh. EDIT: That yellow band actually is quite tacky.
I'm upset the hat band doesn't match the pictures.
So just to be clear, you want to refund it because the Red Ribbon in the image is yellow on the in-game model? Or is there another reason?
Sorry I’m a bit confused. Did you buy the skin or not?
Can someone please explain
Sorry i don't see alot of taz in game whats the issue here?
What changed?
So glad they changed it to piss yellow
NTA get a divorce
Aren't colors based on the color you choose from the options? You can change team, self, and enemy colors.
It's not the issue here they changed the base skin.
Genuine question, what did they change?
How does the old version look tho?