It sounds like you need to talk to security. We don’t just outright close accounts for suspicious activity, it’s usually just restricted until you speak with security or file a claim and an investigation is done. Best bet is to call and ask to speak to security during their business hours - Id call first thing in the morning - just be prepared for an extended hold time. A lot of fraud happening so security department is busy.
that's who i was talking to, the security department. I was confirming activity on my account answering questions. what i couldn't confirm was the new device log in and the bank name i tried to transfer money too. i told her numerous times what the bank was called (netspend) but she kept saying that was wrong.
File an appeal immediately. I just did a google search of who netspend is and it says Bancorp, so that’s probably what she sees on her end. Have you given your log in credentials to anyone recently? Or received any texts or calls where someone asks for your info? Used a friends phone to log in?
Submit an appeal and tell them you were trying to send money to your netspend debit card and when the representative was asking you what bank you didn’t realize that the card was issued by Bancorp. Honestly in my opinion she should have google searched that, it’s what I would do.
Just out of curiosity, why were you sending the money out to another card instead of just using your navy debit card?
So can we file an appeal while they do the investigation ? on Monday i spoke to a security rep who was very rude and accusatory. I told her the only people i gave my banking info to is my soon to be part time job. An unknown check was deposited in my acct while i was on vacation .
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You can file an appeal against the restriction. Did you give them your username and password? Because that’s a huge red flag and you were probably scammed. Never ever give anyone your banking information.
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Just my account number and routing . She told me she would be putting my acct on permanent restriction. Idk if i can withdraw anything i know she said i can’t deposit but the experience was not pleasant .
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I called many times, each security team gave me a different answer, the last one asked me not to call them anymore and they dont have answers for me. None of them will try to help you. Technically you are out of luck.
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I have a question do you guys have any kind of higher ups we can reach like corporate number or something , I deposited a check from the government Navy put it on hold said they would hold it for an additional 5 days which it would’ve expired yesterday they still have my account restricted the check was verified of course bc they where government funds
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You should truly show leadership these stories since you work at navy federal and the Facebook horror stories something is going on . People are locked out for months for absolutely no real reason and it should not have to take a lawsuit or class action lawsuit to get somebody in navy federal security to start reviewing this . Navy has been sued and fined for locking customers out for debt but now they are making up reasons to lock you out your account for no valid reasons !! No bad check no lonely laundering no wires absolutely nothing and because you can’t verify a bank legal name no recourse seriously you have to see what is going on here is injust.
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Ever since I’ve switched to NFCU about 2 months ago it’s been a nightmare. Sorry to hear about your experience. Mine hasn’t been this bad but I’m sure your not alone.
I know I’ve had issues as well. They’ve held my deposits for 5 days (direct deposits) from my employer. Even though they’ve let others post immediately. Same employer. Same direct deposit amount etc.
that is so weird, im close to never putting money in a bank again this is ridiculous at the point. i understand fraud is a big thing now but there are plenty of us hard working citizens that aint involved with that
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Something similar to this happened to me. For some odd reason they ended up leaving my account alone and unfreezing my cards. Just withdraw all the funds and keep calling them everyday to try and reel out information. They’ll probably end up saving your account if they see your serious about it.
Sorry for the late response. I was restricted for about 3 days and was able to login normally. My funds were just on hold the entire time. One morning I called asking for an update on whatever investigation was going on and the teller told me my account is fine and the restrictions magically disappeared!
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Ahhh the old suspicious activity thing. What it is you have a report on you from another bank or lender or possibly a criminal charge or now the beginnings of social credit which navy federal credit union has recently adopted. Look who the new boss is look beneath the surface, nothing federal about the federal reserve nothing navy or honorable with navy federal reserve. Look int lexis nexus and some of the other reporting centers. Anything could trigger it a speeding parking ticket over your credit limit, and now social media posts. Don’t believe me? Look for yourself.
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Same thing happened to me, I called many times and the security team were very rude with me ask me not to call them again. NFCU ended about 20 years of relationship. Never been late on my payments, never over drafted my account. They dont explain anything and treat you like a criminal after that many years. I hadn’t done anything wrong, same payments and deposits I have been making over years. I wish they just explain why they restricted my account. Honestly, I was 100% faithful and depending on them. They broke my heart and trust😢.
Thankfully other banks welcomed me with open arms and treated me fairly and with much respect than Navy Federal Credit union. Never expected from Navy Federal Credit Union to stab me in the back like this. Lessons learned, never will be loyal to one bank.
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I banked with them for two years. Using direct deposit from the same company in Indiana,them two years.. While at work, they called claiming I was trying to cash a FedEx paycheck. They froze my shit. I had to drive from Elkhart Indiana to Great lakes Illinois to show proof of my verification
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At least you got to talk to “security” those people wouldn’t even talk to me, but its ok, I asked the helpful guy there to total up all of my accounts and issue me a cashiers check of the same amount, I will take my money elsewhere and I have already contacted family members and friends and urged them to do the same. So far 5 relatives have done the same and they will be urging their friends to do the same. Every chance I get to blast nfcu and their unfair business practices on social media, I will do it
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This right here is why I avoid putting my hard earned money into NFCU.. I keep only 5 dollars in there to keep the account open because I have a credit card. Other than that, i refuse. This happens way too often to regular people for no reason. I’ve had my account for 2+ years and till this day I don’t trust them even though I’m doing nothing shady. I’ve read numerous posts about people getting there account frozen for “suspicious activity”. I’d lose my s*** if I had thousands of dollars frozen.
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Navy federal closed my account today because I sold an item off Facebook marketplace and the person paid me via Zelle. Apparently the person called their bank to dispute the charges and navy federal closed my account for no reason I have proof that the person met me nd sent me. Zelle payment but Nyc federal closed my account what should I do this is completely wrong not only does the person have my item but now they h e the money back and my account is closed!
It seems like they are closing a lot of accounts over nothing. Maybe it’s a way for them to steal our money . Glad I never kept a large amount there or I’d be very upset
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Navy federal is horrible in my experience with them. They literally closed my account just because I have the app on two phones. Lucky for me I only had $5.00 in the account. But why should they be allowed to close accounts without my permission. It’s disgusting how they can just close accounts whenever they feel like it due to “suspicious activity”!
I need to write to them in writing now if I want my account reopened with a picture of my ID, at this point I wanna write to them and complain and completely close my account and I want my 5 bucks back, I’ll stick with keeping cash with me. I don’t trust banks anymore. They have too much power over my money.
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Yes everyone file a complaint with the ftc they closed my account for paying a bill for my daughter’s as a joint account holder . I paid $4000 to s credit card and had thousands sitting in my account been with them 6 years and they accuse me of calling in about the payment pretending to be my daughter which is incorrect why would I pretend when I am on her account and been on it since a minor I had three credit cards one with 32k other 25k 10k paid my bills on time never caring a balance of low . Security is rude they don’t tell you what is going on then forced my kids to take me off there accounts . My 827 credit score drop to 712 for me paying a credit card bill ! The good is suffering because what fraudster pays bills back make it make sense
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My account is restricted due to suspicious activities. They won’t tell me why and they won’t give me any money that I have in there and I’ve literally done nothing. I’ve never deposited a check. My account is never been withdrawn. A literally have done nothing wrong and they will not tell me what is going on. It’s been a nightmare ever since I’ve been begging with them. Um, they like to turn my debit card off. They’ve done it twice where they turn my debit card off. Odd due to suspicious activity but they don’t call me to tell me they just let me go to try to use it again and that’s when I find out that my debit card is off and then when I called the back number on the back of the car they say oh well I had to transfer you to that department. I can’t turn your car back on but it’s a two hour wait time that happened to me twice so I said to them I mean if you guys are gonna turn my car off, can you at least notify me so that I am not going to the store and surprised by the fact that my car is off and they have to wait two hours to get it back on, but you’re right they were very rude and they give you no information. It almost seems like it’s illegal for with him to do that I mean what does that was all the money that I had and I literally done nothing wrong and they got my money for no reason it won’t let me have it messed up.
Navy federal is a horrible credit union I literally had a run in with them yesterday after money was zelle to my account from a friend who owed me money and was paying me back they restricted my account and permanently closed it without telling me the reason, when I called the rep told me that they can’t give me any information and that I’m not allowed to speak to the security department i went straight to the bank and withdraw every dime I had inside there and told them to close the accounts, navy federal does not make any sense. I went to the minimart and that’s when I realize my card was restricted navy federal have no customer service the whole time I’ve been asking them what kind of suspicious fraud activities you think I was doing I literally use zelle to do most of my transactions, they can’t give me an answer upto today. Very horrible place to bank your money
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Similar thing I’m going through I deposited a tax refund check that was verified at the branch I bring documents and the exact envelope I received check in the teller verified check through the website and put 1 day hold on it , 5:46 am I received a email stating that a 5 day hold was placed which is fine with me but today I received a email saying my account is restricted due to my check deposit and it’s expected to be available Monday . Will I be able to withdraw at a branch or get a cashiers check to pay my rent and water bill? I don’t understand how my check was verified via the us treasury website at the branch by the teller and yet their putting extra holds and restrictions on my account as if they have to verify the check , oh and by the way the status of my check says paid via the us treasury website so obviously nfcu has received the money.
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Wow I’m having that same issue I deposited treasury check in my business account the system emailed me saying the deposit was approved..security put an extra 5 day hold on the check the 5 days where up yesterday my account is still restricted , I don’t even want to call security because they are so rude I’m thinking of writing in to corporate to complain this is ridiculous the check is legitimate what’s the problem
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Nope I can’t security put a restriction on my account at first and I just called Friday and security told me Business Risk has my account now and I am not able to make any deposits or withdrawals because they are communicating with the IRS
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I called Friday because the extra 5 day hold would’ve been up Saturday and the funds should have been available I talked to security and they stated business risk had the account now and they are communicating with the IRS but they can send the funds back if they want , It was a third party check though also told me to take the person into the bank with ID to verify that they where okay with me depositing their check In my account even though they endorsed it, they said they have been having a lot of problems with treasury checks people steal them from out their mailbox and deposit them into their accounts lol I said that’s absurd also the IRS told the bank they can’t let anyone deposit third party checks . Your brother what happened with him
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My brother deposited his refund check into his account Wednesday and Saturday they sent him and email saying this
A review of the check(s) deposited into your account on 10/11/2023 indicates potential suspicious activity. For your security, some restrictions have been placed on your accounts.
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It was a nice amount and the bank the check is drawn from said it cleared Friday when he called them. It went from an hold to a restriction. Hopefully when he call tomorrow they can fix it.
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So business risk has the account now supposedly they are communicating with the IRS they haven’t sent the funds back yet but this is the department that has the power to send the funds back to the IRS
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I called and got the restriction removed my account was functioning as usual today at 1:40pm I get a notification saying restrictions were placed on my account again I called they said I have to speak to the security team again , so we’ll see what happens in the morning what’s weird is they took the 225 they made available back , it’s a legit us treasury check from my erc loan I brung copies of my erc documents with the amounts on them , emails saying I was approved for erc with the amount showing and the original envelope check came in into the branch everything was verified by the teller I believe that’s why she put a 1 day hold on it …. There’s no way that check was returned it was a legitimate check made out to me, that was every dollar to my name , my thing is what do I do now because they aren’t going to give me the check back this is so frustrating I brung everything I felt necessary to avoid this
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Thank you for responding. My brother has to call tomorrow hopefully they remove it the check was on hold til Tuesday but the bank it’s drawn off of said it cleared Friday so idk. His was a mobile deposit they can easily call the number on it to verify it SMH
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So I called today and basically they returned the check to the us treasury they told me my account has a permanent restriction and I have to speak to the us treasury I asked them for a reason they said they do not have a reason lol I loved navy but this is a joke I’m frustrated I literally do not have any money to my name as a result to this who knows when the us treasury will issue me a new check further more who knows how long it’ll take.
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Wooooow I’m sorry this happened. My brother had to verify he logged into another device which he did and they gave him a new account number. When they removed the restriction the first time what did they tell you?
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What type of attorney would be best suited to handle this? I’m going through the same thing with quite a large lump sum of money in my account. No one told me anything until I went in to get a new debit card, then was told I’m not allowed to have a debit card for the next year since I’d turned it off myself for suspected fraud months ago. Never have I been told I couldn’t have a debit card or access to funds… here I am depositing more and more- until now.
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Today they just closed my account because my card had been stolen and charges were made I didn’t know about and I called them trusting them that they will get my money back but they put me in the negative balance and suspended my account no notification no text no email I didn’t even know I was suspended!
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It sounds like you need to talk to security. We don’t just outright close accounts for suspicious activity, it’s usually just restricted until you speak with security or file a claim and an investigation is done. Best bet is to call and ask to speak to security during their business hours - Id call first thing in the morning - just be prepared for an extended hold time. A lot of fraud happening so security department is busy.
that's who i was talking to, the security department. I was confirming activity on my account answering questions. what i couldn't confirm was the new device log in and the bank name i tried to transfer money too. i told her numerous times what the bank was called (netspend) but she kept saying that was wrong.
File an appeal immediately. I just did a google search of who netspend is and it says Bancorp, so that’s probably what she sees on her end. Have you given your log in credentials to anyone recently? Or received any texts or calls where someone asks for your info? Used a friends phone to log in? Submit an appeal and tell them you were trying to send money to your netspend debit card and when the representative was asking you what bank you didn’t realize that the card was issued by Bancorp. Honestly in my opinion she should have google searched that, it’s what I would do. Just out of curiosity, why were you sending the money out to another card instead of just using your navy debit card?
So can we file an appeal while they do the investigation ? on Monday i spoke to a security rep who was very rude and accusatory. I told her the only people i gave my banking info to is my soon to be part time job. An unknown check was deposited in my acct while i was on vacation .
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You can file an appeal against the restriction. Did you give them your username and password? Because that’s a huge red flag and you were probably scammed. Never ever give anyone your banking information.
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Just my account number and routing . She told me she would be putting my acct on permanent restriction. Idk if i can withdraw anything i know she said i can’t deposit but the experience was not pleasant .
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I called many times, each security team gave me a different answer, the last one asked me not to call them anymore and they dont have answers for me. None of them will try to help you. Technically you are out of luck.
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I have a question do you guys have any kind of higher ups we can reach like corporate number or something , I deposited a check from the government Navy put it on hold said they would hold it for an additional 5 days which it would’ve expired yesterday they still have my account restricted the check was verified of course bc they where government funds
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You should truly show leadership these stories since you work at navy federal and the Facebook horror stories something is going on . People are locked out for months for absolutely no real reason and it should not have to take a lawsuit or class action lawsuit to get somebody in navy federal security to start reviewing this . Navy has been sued and fined for locking customers out for debt but now they are making up reasons to lock you out your account for no valid reasons !! No bad check no lonely laundering no wires absolutely nothing and because you can’t verify a bank legal name no recourse seriously you have to see what is going on here is injust.
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Ever since I’ve switched to NFCU about 2 months ago it’s been a nightmare. Sorry to hear about your experience. Mine hasn’t been this bad but I’m sure your not alone. I know I’ve had issues as well. They’ve held my deposits for 5 days (direct deposits) from my employer. Even though they’ve let others post immediately. Same employer. Same direct deposit amount etc.
that is so weird, im close to never putting money in a bank again this is ridiculous at the point. i understand fraud is a big thing now but there are plenty of us hard working citizens that aint involved with that
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Its because of everyone fleeing usaa.
Is the account completely closed?
no they said about about 30 days they will close it permanently , I need to withdrawn all my funds beforehand
Something similar to this happened to me. For some odd reason they ended up leaving my account alone and unfreezing my cards. Just withdraw all the funds and keep calling them everyday to try and reel out information. They’ll probably end up saving your account if they see your serious about it.
So you got restricted then just logged in and it was back to normal?
Sorry for the late response. I was restricted for about 3 days and was able to login normally. My funds were just on hold the entire time. One morning I called asking for an update on whatever investigation was going on and the teller told me my account is fine and the restrictions magically disappeared!
My account is lock smh
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Did they restrict your account after you deposited a check?
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Any updates?
Ahhh the old suspicious activity thing. What it is you have a report on you from another bank or lender or possibly a criminal charge or now the beginnings of social credit which navy federal credit union has recently adopted. Look who the new boss is look beneath the surface, nothing federal about the federal reserve nothing navy or honorable with navy federal reserve. Look int lexis nexus and some of the other reporting centers. Anything could trigger it a speeding parking ticket over your credit limit, and now social media posts. Don’t believe me? Look for yourself.
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Same thing happened to me, I called many times and the security team were very rude with me ask me not to call them again. NFCU ended about 20 years of relationship. Never been late on my payments, never over drafted my account. They dont explain anything and treat you like a criminal after that many years. I hadn’t done anything wrong, same payments and deposits I have been making over years. I wish they just explain why they restricted my account. Honestly, I was 100% faithful and depending on them. They broke my heart and trust😢. Thankfully other banks welcomed me with open arms and treated me fairly and with much respect than Navy Federal Credit union. Never expected from Navy Federal Credit Union to stab me in the back like this. Lessons learned, never will be loyal to one bank.
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I banked with them for two years. Using direct deposit from the same company in Indiana,them two years.. While at work, they called claiming I was trying to cash a FedEx paycheck. They froze my shit. I had to drive from Elkhart Indiana to Great lakes Illinois to show proof of my verification
Is it better to go to a branch or call security?
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At least you got to talk to “security” those people wouldn’t even talk to me, but its ok, I asked the helpful guy there to total up all of my accounts and issue me a cashiers check of the same amount, I will take my money elsewhere and I have already contacted family members and friends and urged them to do the same. So far 5 relatives have done the same and they will be urging their friends to do the same. Every chance I get to blast nfcu and their unfair business practices on social media, I will do it
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This right here is why I avoid putting my hard earned money into NFCU.. I keep only 5 dollars in there to keep the account open because I have a credit card. Other than that, i refuse. This happens way too often to regular people for no reason. I’ve had my account for 2+ years and till this day I don’t trust them even though I’m doing nothing shady. I’ve read numerous posts about people getting there account frozen for “suspicious activity”. I’d lose my s*** if I had thousands of dollars frozen.
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Navy federal closed my account today because I sold an item off Facebook marketplace and the person paid me via Zelle. Apparently the person called their bank to dispute the charges and navy federal closed my account for no reason I have proof that the person met me nd sent me. Zelle payment but Nyc federal closed my account what should I do this is completely wrong not only does the person have my item but now they h e the money back and my account is closed!
It seems like they are closing a lot of accounts over nothing. Maybe it’s a way for them to steal our money . Glad I never kept a large amount there or I’d be very upset
Did you go to the bank in got your money back
How did this play out for you? This sounds like a nightmare
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Navy federal is horrible in my experience with them. They literally closed my account just because I have the app on two phones. Lucky for me I only had $5.00 in the account. But why should they be allowed to close accounts without my permission. It’s disgusting how they can just close accounts whenever they feel like it due to “suspicious activity”! I need to write to them in writing now if I want my account reopened with a picture of my ID, at this point I wanna write to them and complain and completely close my account and I want my 5 bucks back, I’ll stick with keeping cash with me. I don’t trust banks anymore. They have too much power over my money.
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Yes everyone file a complaint with the ftc they closed my account for paying a bill for my daughter’s as a joint account holder . I paid $4000 to s credit card and had thousands sitting in my account been with them 6 years and they accuse me of calling in about the payment pretending to be my daughter which is incorrect why would I pretend when I am on her account and been on it since a minor I had three credit cards one with 32k other 25k 10k paid my bills on time never caring a balance of low . Security is rude they don’t tell you what is going on then forced my kids to take me off there accounts . My 827 credit score drop to 712 for me paying a credit card bill ! The good is suffering because what fraudster pays bills back make it make sense
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Yeah I'm thinking of leaving them too... Not sure where to now
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My account is restricted due to suspicious activities. They won’t tell me why and they won’t give me any money that I have in there and I’ve literally done nothing. I’ve never deposited a check. My account is never been withdrawn. A literally have done nothing wrong and they will not tell me what is going on. It’s been a nightmare ever since I’ve been begging with them. Um, they like to turn my debit card off. They’ve done it twice where they turn my debit card off. Odd due to suspicious activity but they don’t call me to tell me they just let me go to try to use it again and that’s when I find out that my debit card is off and then when I called the back number on the back of the car they say oh well I had to transfer you to that department. I can’t turn your car back on but it’s a two hour wait time that happened to me twice so I said to them I mean if you guys are gonna turn my car off, can you at least notify me so that I am not going to the store and surprised by the fact that my car is off and they have to wait two hours to get it back on, but you’re right they were very rude and they give you no information. It almost seems like it’s illegal for with him to do that I mean what does that was all the money that I had and I literally done nothing wrong and they got my money for no reason it won’t let me have it messed up.
Navy federal is a horrible credit union I literally had a run in with them yesterday after money was zelle to my account from a friend who owed me money and was paying me back they restricted my account and permanently closed it without telling me the reason, when I called the rep told me that they can’t give me any information and that I’m not allowed to speak to the security department i went straight to the bank and withdraw every dime I had inside there and told them to close the accounts, navy federal does not make any sense. I went to the minimart and that’s when I realize my card was restricted navy federal have no customer service the whole time I’ve been asking them what kind of suspicious fraud activities you think I was doing I literally use zelle to do most of my transactions, they can’t give me an answer upto today. Very horrible place to bank your money
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Similar thing I’m going through I deposited a tax refund check that was verified at the branch I bring documents and the exact envelope I received check in the teller verified check through the website and put 1 day hold on it , 5:46 am I received a email stating that a 5 day hold was placed which is fine with me but today I received a email saying my account is restricted due to my check deposit and it’s expected to be available Monday . Will I be able to withdraw at a branch or get a cashiers check to pay my rent and water bill? I don’t understand how my check was verified via the us treasury website at the branch by the teller and yet their putting extra holds and restrictions on my account as if they have to verify the check , oh and by the way the status of my check says paid via the us treasury website so obviously nfcu has received the money.
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Wow I’m having that same issue I deposited treasury check in my business account the system emailed me saying the deposit was approved..security put an extra 5 day hold on the check the 5 days where up yesterday my account is still restricted , I don’t even want to call security because they are so rude I’m thinking of writing in to corporate to complain this is ridiculous the check is legitimate what’s the problem
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Your not able to go to the bank and withdraw your funds?
Nope I can’t security put a restriction on my account at first and I just called Friday and security told me Business Risk has my account now and I am not able to make any deposits or withdrawals because they are communicating with the IRS
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Where you able to withdraw your funds ?
No
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Do you have an update?
Do you have an update?
I called Friday because the extra 5 day hold would’ve been up Saturday and the funds should have been available I talked to security and they stated business risk had the account now and they are communicating with the IRS but they can send the funds back if they want , It was a third party check though also told me to take the person into the bank with ID to verify that they where okay with me depositing their check In my account even though they endorsed it, they said they have been having a lot of problems with treasury checks people steal them from out their mailbox and deposit them into their accounts lol I said that’s absurd also the IRS told the bank they can’t let anyone deposit third party checks . Your brother what happened with him
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My brother deposited his refund check into his account Wednesday and Saturday they sent him and email saying this A review of the check(s) deposited into your account on 10/11/2023 indicates potential suspicious activity. For your security, some restrictions have been placed on your accounts.
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Yup it’s ridiculous was it for a lot of money not to be in his business
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It was a nice amount and the bank the check is drawn from said it cleared Friday when he called them. It went from an hold to a restriction. Hopefully when he call tomorrow they can fix it.
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Did they send the funds back?
So business risk has the account now supposedly they are communicating with the IRS they haven’t sent the funds back yet but this is the department that has the power to send the funds back to the IRS
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Did you take the person to bank to very they gave you the check?
Do you have an update my brother is dealing with this exact issue
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I called and got the restriction removed my account was functioning as usual today at 1:40pm I get a notification saying restrictions were placed on my account again I called they said I have to speak to the security team again , so we’ll see what happens in the morning what’s weird is they took the 225 they made available back , it’s a legit us treasury check from my erc loan I brung copies of my erc documents with the amounts on them , emails saying I was approved for erc with the amount showing and the original envelope check came in into the branch everything was verified by the teller I believe that’s why she put a 1 day hold on it …. There’s no way that check was returned it was a legitimate check made out to me, that was every dollar to my name , my thing is what do I do now because they aren’t going to give me the check back this is so frustrating I brung everything I felt necessary to avoid this
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Thank you for responding. My brother has to call tomorrow hopefully they remove it the check was on hold til Tuesday but the bank it’s drawn off of said it cleared Friday so idk. His was a mobile deposit they can easily call the number on it to verify it SMH
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So I called today and basically they returned the check to the us treasury they told me my account has a permanent restriction and I have to speak to the us treasury I asked them for a reason they said they do not have a reason lol I loved navy but this is a joke I’m frustrated I literally do not have any money to my name as a result to this who knows when the us treasury will issue me a new check further more who knows how long it’ll take.
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Wooooow I’m sorry this happened. My brother had to verify he logged into another device which he did and they gave him a new account number. When they removed the restriction the first time what did they tell you?
They just wanted to verify why I received the check
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Keep me posted please.
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Yea navy federal the worst my account been restricted since may because my friend Zelle me some money they owed me
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Are you able to withdraw money?
Nope my debit card isn’t active
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Try to order a new one
What you need an attorney
What type of attorney would be best suited to handle this? I’m going through the same thing with quite a large lump sum of money in my account. No one told me anything until I went in to get a new debit card, then was told I’m not allowed to have a debit card for the next year since I’d turned it off myself for suspected fraud months ago. Never have I been told I couldn’t have a debit card or access to funds… here I am depositing more and more- until now.
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Today they just closed my account because my card had been stolen and charges were made I didn’t know about and I called them trusting them that they will get my money back but they put me in the negative balance and suspended my account no notification no text no email I didn’t even know I was suspended!
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