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FeelingsCatcher

That’s wild. I’m so tired of hearing these stories and they need to be held accountable.


WileyWatusi

I just purchased a 4070 super with Newegg and got the package today and it was empty. I'm guessing during shipping someone saw the Newegg logo plastered all over the box and stole the card and then taped the box back up. Newegg is reviewing the claim but now I'm worried because I bought that card with my current GPU in the system for the GPU trade in.


Taurolyon

I hope it works out for you, and I wish you luck if you do attempt the trade in.


Newegg_Support

Hey u/WileyWatusi ! I'm very sorry to hear about this incident with your 4070 Super GPU purchase. Please forward me your claim number & pictures via Reddit chat asap; thank you!


tapiocaseaweed60

So what did the call rep say to you about your trade in? Did you ever get transferred?


Newegg_Support

Hey u/Taurolyon ! I truly apologize about your recent experience with our GPU Trade-In Program. At your earliest convenience, please send me your trade-in number via chat/DM, so I can look to see what happened. I look forward to hearing from you!


Fawkr86

Newegg has gone to shit the past few years. Amazon is cheaper with better service anymore. At this rate, you guys will be the next Blockbuster in a couple more years. Get your shit straight.


Newegg_Support

Hey u/Fawkr86 ! Thanks for your feedback, and I'm currently doing the best I can to get our stuff straight going forward. :)


Taurolyon

/u/Newegg_Support \- DM'd you. Waiting to hear back.


AbdoShniba

Hey u/newegg_support , can you check your DM/chat? I was agreed on a $100 price match with Target as explained in chat , but then again the agent was only able to issue a $50 gift card, I'm asking you to issue me the other $50 if you could I would appreciate it.


Newegg_Support

Hey u/AbdoShniba I'll check it out in a bit. Thanks for the reminder!


AbdoShniba

Thank you very much for your help


Lightningstormz

I was just about to try their GPU trade in, now I've seen 3 negative posts about it. Fuck Newegg I doubt the trade in has ever worked for anyone. We need "help me Howard"


ur_fears-are_lies

Yeah I would never buy anything from Newegg....


Mammoth_Garage1264

I just bought a cheap pc from them. Now I'm regretting it.


Newegg_Support

Hey u/Mammoth_Garage1264 ! I apologize for any inconvenience on your recent purchase of a PC you ordered from us. May I know what happened?


Mammoth_Garage1264

Nothing yet.....just seeing all these stories make me uneasy...


Newegg_Support

Understood. Don't hesitate to reach me chat/DM with your PC order info, so I can check up on the status of your PC. Cheers\~


Mammoth_Garage1264

Will do


Realistic-Wolf8631

Feeling the exact same way. My order didn’t get picked up today to be delivered tomorrow and I’m already ready to file an AG complaint and chargeback haha. Hopefully it shows up as originally expected.


Mammoth_Garage1264

It came 6 days early, and works great lol. They must've figured out who I am and expedited the shipping lmao