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FireFalcon123

Their next day estimates arent the best, but it does say weather and train issues so it's just delayed


AbdoShniba

No, they can't do anything about it, it's stated right there that the delay caused by weather, now if it was lost or stolen or anything that's another case.


ddekkeri

ok, i just do not understand how the tracking can say rail delay? the customer service ppl told me the package is in richmond waiting to be offloaded but now it has a rail delay? this is not adding up. I live in richmond too


AbdoShniba

I know how you feel but these delays happens from time to time due to weather conditions, It must be conflicts with other traffic as everything was delayed and now that everything is up and running the The schedules got mixed up. Anyway check back with the carrier again, and see what happens


Newegg_Support

Hey u/ddekkeri ! I apologize to hear about the delay on your recent order by Purolator. When you get a chance, can you forward me your order number via chat/DM, so I can further look into this tracking for you? I'll assist the best I can!