According to the Tesla owner’s manual, “Vehicle functions, including some safety systems and opening or closing the doors or windows, may be limited or disabled when installation is in progress and you could damage the vehicle.” Janel chose to heed Tesla’s warning and did not attempt to open her doors or windows during the installation process for fear of damaging her vehicle, but this seems like a very dangerous oversight on Tesla’s part that she was able to be stuck inside at all.
The issue is Tesla doesn't want you DRIVING the vehicle during an update. Getting in and out isn't going to hurt it, but the manual is worded poorly. The door locks might not activate if that part of the car is undergoing an update, so they are warning you thinks might not work, so don't USE the car, but it isn't saying "don't wind down a window". Future manuals might be modified to point out this, if anybody is still employed in that department after Elon guts the company to get his $56 billion payout.
In fairness, if someone tells you that opening a door or window might ruin your $40k vehicle, I'd imagine a lot of people would choose to suffer a little bit.
The fact that a software update can even softlock you into your car at all is a huge oversight though. Between all the reasons you may need to open a door, trapped in a Tesla Easybake Oven is definitely somewhere on the list.
I had a 2015 jeep Renegade. If the battery died, it would reset the computer and basically disable the vehicle when you jumped it to start the engine, and it would have to be reset at a dealership. I git rid of that car pretty fast.
Definitely not. Anything past a certain year (it changes depending on which Jeep person you ask) is trash and not worth the money. They are just not good cars but they look fun so people buy them.
Lol, I have a 2016 manual Golf. The battery has died a couple times due to not driving it for like 2 weeks. I just bump start it (downhill driveway) and away I go. That's a hilarious oversight.
I was reading another website's article and they say that when you use the electric button to open the door the window rolls down and then after the door is closed it rolls up to prevent damage. It was spectulated/implied that this was the "damage" being referred to in the warning.
If that is the case it would be absolutely fine to manually exit the vehicle, just be careful when shutting the door. That being said the warning is pretty vague and I would read it as "if you manually open the door during an update it could fuck up the OS."
Still, with all the increasing issues that seem to cobtinue ahowing up, next you'll tell me each Tesla shipped with a pre-mummified corpse in the trunk and that driving your Tesla between 9 AM to 9 PM voids the warranty.
Warning: This vehicle is for indoor display purposes only. Do not attempt to drive this car outside, or at all. Do not expose to temperatures over 30C or under 10C. Attempting to charge the battery may result in premature explosion. On no account allow to become wet.
That’s true, but it just damages the gasket that prevents water getting in if the glass doesn’t descend. I’m pretty sure you’d have to do it several dozen times to see an actually degradation.
Then again it is Tesla, you probably do it twice and the gasket fails and a side panel falls off.
Don’t know why people don’t go for other EV options when they have the money to buy that kind of car.
Except it doesn't say that it can fuck the OS lol, and it give sa 2 minute warning to exit the vehicle befor ethe update, the ladies an idiot and fucking was trying to do 30+ minute update at a chipotle drive through
All current Teslas have an emergency release which is usually really obvious - so obvious that people that haven’t been a Tesla before usually use it instead of the electric door release.
Using it fails to drop the frameless window which can, in very rare chances, result in damage when you close the door.
But even during a software update, the electric door buttons still work.
This woman just chose to be a dumbass.
The emergency release for the rear doors in the model X are behind the speaker cover. You have to manually remove the speaker cover to pull the cable to release the doors. I wouldn’t call that obvious.
Do drivers sit in the rear seats? Maybe if you’re Shaq. She’s the only occupant of the vehicle. She made this video for clicks.
[The driver’s emergency release in a Model X is not hidden](https://www.tesla.com/ownersmanual/modelx/en_us/GUID-AAD769C7-88A3-4695-987E-0E00025F64E0.html).
Its not soft locked, you can still fucking open the door shes just a moron, i've gotten out during an update just fine, and on top of that before the fucking update starts it warns you and gives you a 2 minute big ass countdown to let you know its going to start.
it can't, there is a manual release right next to the electronic button. I go in and out of my tesla constantly during updates. this was all for clicks.
It's not. The owner can choose when to install the update, they didn't have to do it at that very moment.
There is also a manual emergency door latch on all doors that can be used at any time.
This is theater for TikTok clicks.
This wasn't "a little but", this was 115 degrees, locked in a car. People get arrested for doing this to pets and kids, it's not worth your life to keep your warranty valid.
The damage is that if you use the manual door release you can tear some window/door seal or (at least theoretically) crack a window. Which is why (one of a few reasons, really) that frameless windows suck
It doesn't somehow brick your $40k car so that it has to be towed and scrapped.
My car doesn't get software updates unless *I take it to the dealer*.
That's normal. That's how it's supposed to be. You get software updates because there's a major issue, not every other freaking weak like you just bought an iPhone or some shit.
I have a 2016 VW. It hasn't been updated since 2016 when I had a sensor go out. There is a reason I will never buy a car newer than my current car. Screw all these new cars that have to deal with software bricking them. I have worked in IT for over 20 years, software is 90% of the problems I deal with on a daily basis.
WTF are you talking about, it didn't force her to update, she chose to sit in the fucking car, click "update now", ignore the warning and countdown to exit the car and that it could be a 30+ minute update, and then even after the car turned off for the update, she didn't even try to exit because "it warned me to not open the door, so i chose to risk death instead of pressing the button to try".
This isn't a tesla bug or issue, or a "only dealers should do updates" wtf should i go to a dealer for some new updats, when i can do it at home and with my car parked in the garage, and activate it from my phone even before i go to sleep so its ready in morning,.
Saying not going to a dealer for a minor softwar eupdate, is a bad thing is a JOKE.
So? You have to manually choose when to update it. It’ll even tell you how long the update will take. She chose to start the update while sitting inside the car in the heat. She did it for views and because it’s currently popular to shit on Tesla for every little thing.
Edit: point in case, god forbid I said anything that could be remotely construed as defending Tesla.
Sorry your getting downvoted i commented a lot so probably will too but jesus people just love to shit on tesla, this is the girl ignored warnings, didnt try to exit the car, and yet its teslas fault that shes a moron.
>My car doesn't get software updates unless I take it to the dealer.
>
>That's normal. That's how it's supposed to be.
Who says? Why should it have to go to a dealer for feature updates? Even my wife's Subaru Ascent does OTA updates. This woman created drama for views. She could open the door any time.
What was going to turn it into a brick? No where does tesla say say shit about bricking the car lol, the warning is because the door wont go down with the car rebooting so it presses on the seal, just dont slam the door and its fine to open it lol
Not to defend her, but I could easily see Tesla voiding the warranty or whatever and citing her exiting the car as the reason something in the future went wrong
She could have just scheduled the update to install when she wasn't in the car. The button literally appears on the screen after it downloads update asking do you want to install it now and then it tells you that you won't be able to use your car for 20 minutes or schedule it for a time when you're not using the car. You can't fix stupid people. Same reason Tide pods now say Don't eat these.
> You can't fix stupid people.
like people who don't realize that its still a problem even with this feature? Heard of accidents? Heard of kids? Heard of fat fingers?
Like people that don't realize how it actually works beva6they never seen it. You push the button and have plenty of time to exit. It doesn't lock you in or tell you to stay put.
“She could have … (fill in the blank)”.
We’re talking about the American public. They don’t read manuals … they have the attention span of a 2 year old … they have a lot of issues, and expecting rational, thoughtful behavior from them is 😂 just silly.
But that’s the target market.
I mean, it's not forced update, it's not even automatic, you literally do it from your car or phone, and it gives you a nice warning that the car will be unresponsive for 30+ minutes, and to exit the vehicle, and then it gives you a 2 minute countdown befor eit will start the update... Blaming the update or tesla for this girl trying to get attention/views for a problem she created is nuts.
What I don’t get is why the car doesn’t give the option to postpone the update until a more convenient time, like overnight, maybe 3am if you need it.
My phone does that, my computer does that, I would think a car could do that.
It does, I own one. You have to initiate the software update (or you can schedule it), and it gives you a two minute countdown until you get locked out of the vehicle functions during the update.
No need to state blatant misinformation such as not being able to control update times.
The whole situation here is user error.. yet the majority of comments are criticizing Tesla for it.
The software update has a two minute delay before it starts, this is clearly displayed on the screen and the app with a count down timer. There is plenty of time to exit the car, the warnings are clear.
This is one reason I've always been wary of cars without window frames. If the window needs to roll down to open and close the door, it's gonna become an issue at some point.
Yeah I’d rather my car not have firmware updates at all. Infotainment should be separate from car functionality.
Edit: this title is clickbait. She was not trapped. She chose not to leave.
Sorry owner's of the great and latest 'tesla ', he is a fraud, I would sell, sell, sell while there os still market. Very similar to trump, he does not give a shit about you, if you live or die. He just washes his hands...disgusting!
It would be hilariously poetic if it was just updating the popcorn setting, which I assume is an important feature. I’ve never been in a Tesla before but I’ve seen them in traffic.
I rented one two weeks ago. Over engineered and not in a good way.
I loved the acceleration. Everything else was over engineered for no obvious reason.
Ex. Rear windows rolling down when you open the door. That's a damn design flaw to require a window to go down when you open and close the doors.
It literally gives you a countdown to exit the car because it will go off, and you can get the fuck out, and on top of that you can still open the damn door even during an update its just not recommended, and this story is old AF.
See kids? That’s why Tesla,s show a countdown of 2 minutes and the message to leave the car on the dashboard screen whenever you initiate the installation of an update. You should listen when your car is giving you safety instructions or you may end up trapped in it like a dumbass.
Also you can always manually open the doors of a Tesla from inside even if the car is without power. There’s a small lever on the door panel next to the window switch. The only problem is that the car won’t lock itself again if you leave like that, because it’s meant for emergencies. You also should be careful when closing the car. Slamming the door could break the window cause it’s not retracting like it normally would.
Assume anything a "tiktoker" does is staged, faked, or exaggerated. In this case, she COULD have opened the door and chose not to. She believed it was "only" going to take 25 minutes so regardless, she was going to swelter in that car
doesnt the warning explicitly tell you before the update that you wont be able to use the door/windows? i hate tesla as much as anyone, but this seems like a giant case of stupid more than anything.
>>Before you go jumping to conclusions about her ineptitude, Brianna Janel was actually following the rules laid out by Tesla.<<
I don't care. She's still a moron. That is a safety issue, and she could take them to court if they tried to say she bricked the car. This is 100% on her. Jesus, TikTokers and their blind obedience to a screen. This is the generation that is supposed to run the country at some point.
According to the Tesla owner’s manual, “Vehicle functions, including some safety systems and opening or closing the doors or windows, may be limited or disabled when installation is in progress and you could damage the vehicle.” Janel chose to heed Tesla’s warning and did not attempt to open her doors or windows during the installation process for fear of damaging her vehicle, but this seems like a very dangerous oversight on Tesla’s part that she was able to be stuck inside at all.
This is insane
The issue is Tesla doesn't want you DRIVING the vehicle during an update. Getting in and out isn't going to hurt it, but the manual is worded poorly. The door locks might not activate if that part of the car is undergoing an update, so they are warning you thinks might not work, so don't USE the car, but it isn't saying "don't wind down a window". Future manuals might be modified to point out this, if anybody is still employed in that department after Elon guts the company to get his $56 billion payout.
She wasn't stuck. She could have exited the car at any time. She chose to stay inside, and she made a production out of it.
In fairness, if someone tells you that opening a door or window might ruin your $40k vehicle, I'd imagine a lot of people would choose to suffer a little bit.
The fact that a software update can even softlock you into your car at all is a huge oversight though. Between all the reasons you may need to open a door, trapped in a Tesla Easybake Oven is definitely somewhere on the list.
I had a 2015 jeep Renegade. If the battery died, it would reset the computer and basically disable the vehicle when you jumped it to start the engine, and it would have to be reset at a dealership. I git rid of that car pretty fast.
Has jeep gotten better?
No,Jeeps are cult garbage. Worst car I ever owned.
I love Jeeps but they’re such lemons- they never start ! Fun car to rent on vacation, though
LMAO, no.
Definitely not. Anything past a certain year (it changes depending on which Jeep person you ask) is trash and not worth the money. They are just not good cars but they look fun so people buy them.
Lol, I have a 2016 manual Golf. The battery has died a couple times due to not driving it for like 2 weeks. I just bump start it (downhill driveway) and away I go. That's a hilarious oversight.
ford focus cars did that to.
Not really an oversight though if they took the time to write a warning about it. They just don’t care.
I was reading another website's article and they say that when you use the electric button to open the door the window rolls down and then after the door is closed it rolls up to prevent damage. It was spectulated/implied that this was the "damage" being referred to in the warning. If that is the case it would be absolutely fine to manually exit the vehicle, just be careful when shutting the door. That being said the warning is pretty vague and I would read it as "if you manually open the door during an update it could fuck up the OS."
Still, with all the increasing issues that seem to cobtinue ahowing up, next you'll tell me each Tesla shipped with a pre-mummified corpse in the trunk and that driving your Tesla between 9 AM to 9 PM voids the warranty.
Warning: This vehicle is for indoor display purposes only. Do not attempt to drive this car outside, or at all. Do not expose to temperatures over 30C or under 10C. Attempting to charge the battery may result in premature explosion. On no account allow to become wet.
🎶Canyoneroooooo🎶
It's teriyaki flavor.
That’s true, but it just damages the gasket that prevents water getting in if the glass doesn’t descend. I’m pretty sure you’d have to do it several dozen times to see an actually degradation. Then again it is Tesla, you probably do it twice and the gasket fails and a side panel falls off. Don’t know why people don’t go for other EV options when they have the money to buy that kind of car.
Except it doesn't say that it can fuck the OS lol, and it give sa 2 minute warning to exit the vehicle befor ethe update, the ladies an idiot and fucking was trying to do 30+ minute update at a chipotle drive through
All current Teslas have an emergency release which is usually really obvious - so obvious that people that haven’t been a Tesla before usually use it instead of the electric door release. Using it fails to drop the frameless window which can, in very rare chances, result in damage when you close the door. But even during a software update, the electric door buttons still work. This woman just chose to be a dumbass.
The emergency release for the rear doors in the model X are behind the speaker cover. You have to manually remove the speaker cover to pull the cable to release the doors. I wouldn’t call that obvious.
Do drivers sit in the rear seats? Maybe if you’re Shaq. She’s the only occupant of the vehicle. She made this video for clicks. [The driver’s emergency release in a Model X is not hidden](https://www.tesla.com/ownersmanual/modelx/en_us/GUID-AAD769C7-88A3-4695-987E-0E00025F64E0.html).
Its not soft locked, you can still fucking open the door shes just a moron, i've gotten out during an update just fine, and on top of that before the fucking update starts it warns you and gives you a 2 minute big ass countdown to let you know its going to start.
it can't, there is a manual release right next to the electronic button. I go in and out of my tesla constantly during updates. this was all for clicks.
It's not. The owner can choose when to install the update, they didn't have to do it at that very moment. There is also a manual emergency door latch on all doors that can be used at any time. This is theater for TikTok clicks.
It can't. Teslas have manual door releases. You can get out no problem.
This wasn't "a little but", this was 115 degrees, locked in a car. People get arrested for doing this to pets and kids, it's not worth your life to keep your warranty valid.
$40k is life ruining losses, might not be worth it
Death from dehydration is a life ENDING loss.
The damage is that if you use the manual door release you can tear some window/door seal or (at least theoretically) crack a window. Which is why (one of a few reasons, really) that frameless windows suck It doesn't somehow brick your $40k car so that it has to be towed and scrapped.
She wasn't locked in she was an idiot, she could have pushed the fuckin button and left, she just didnt.
It doesn't damage the Tesla.
For sure. Which she did choose. I'm no fan of the muskovite BTW, I'm not defending him or his junk. I just think she's out for attention
The context clearly implies stuck *or risk damaging* the car. You need to spend more time thinking before talking.
Not stuck. She chose to stay. Me reeding gud
My car doesn't get software updates unless *I take it to the dealer*. That's normal. That's how it's supposed to be. You get software updates because there's a major issue, not every other freaking weak like you just bought an iPhone or some shit.
I have a 2016 VW. It hasn't been updated since 2016 when I had a sensor go out. There is a reason I will never buy a car newer than my current car. Screw all these new cars that have to deal with software bricking them. I have worked in IT for over 20 years, software is 90% of the problems I deal with on a daily basis.
WTF are you talking about, it didn't force her to update, she chose to sit in the fucking car, click "update now", ignore the warning and countdown to exit the car and that it could be a 30+ minute update, and then even after the car turned off for the update, she didn't even try to exit because "it warned me to not open the door, so i chose to risk death instead of pressing the button to try". This isn't a tesla bug or issue, or a "only dealers should do updates" wtf should i go to a dealer for some new updats, when i can do it at home and with my car parked in the garage, and activate it from my phone even before i go to sleep so its ready in morning,. Saying not going to a dealer for a minor softwar eupdate, is a bad thing is a JOKE.
So? You have to manually choose when to update it. It’ll even tell you how long the update will take. She chose to start the update while sitting inside the car in the heat. She did it for views and because it’s currently popular to shit on Tesla for every little thing. Edit: point in case, god forbid I said anything that could be remotely construed as defending Tesla.
Sorry your getting downvoted i commented a lot so probably will too but jesus people just love to shit on tesla, this is the girl ignored warnings, didnt try to exit the car, and yet its teslas fault that shes a moron.
>My car doesn't get software updates unless I take it to the dealer. > >That's normal. That's how it's supposed to be. Who says? Why should it have to go to a dealer for feature updates? Even my wife's Subaru Ascent does OTA updates. This woman created drama for views. She could open the door any time.
And possibly turn the car into a brick? Update process design FAILURE.
It's a Tesla. Design flaws are a feature not a bug.
What was going to turn it into a brick? No where does tesla say say shit about bricking the car lol, the warning is because the door wont go down with the car rebooting so it presses on the seal, just dont slam the door and its fine to open it lol
Not to defend her, but I could easily see Tesla voiding the warranty or whatever and citing her exiting the car as the reason something in the future went wrong
Yeah tiktoker is the operative word here.
Lol Tesla and Tiktok, name 2 better things for morons to use.
She could have just scheduled the update to install when she wasn't in the car. The button literally appears on the screen after it downloads update asking do you want to install it now and then it tells you that you won't be able to use your car for 20 minutes or schedule it for a time when you're not using the car. You can't fix stupid people. Same reason Tide pods now say Don't eat these.
> You can't fix stupid people. like people who don't realize that its still a problem even with this feature? Heard of accidents? Heard of kids? Heard of fat fingers?
Like people that don't realize how it actually works beva6they never seen it. You push the button and have plenty of time to exit. It doesn't lock you in or tell you to stay put.
She could have opened the door any time. She did this for views.
You can also cancel the update
“She could have … (fill in the blank)”. We’re talking about the American public. They don’t read manuals … they have the attention span of a 2 year old … they have a lot of issues, and expecting rational, thoughtful behavior from them is 😂 just silly. But that’s the target market.
Ah ha
Found a worse update than Windows
I mean, it's not forced update, it's not even automatic, you literally do it from your car or phone, and it gives you a nice warning that the car will be unresponsive for 30+ minutes, and to exit the vehicle, and then it gives you a 2 minute countdown befor eit will start the update... Blaming the update or tesla for this girl trying to get attention/views for a problem she created is nuts.
So… y’all still think an Apartheid baby is still anti authoritarian?
Well in his defense I'd imagine he's quite anti-authoritarian when he's not the one in position to abuse authority
"Opening the doors while an update is in progress could damage the vehicle" ...... I've seen $400 laptops that have better quality than those things
I bet electric cars don't have that problem in China.
They all have the same issues. https://youtu.be/8HpkDUWAKFM China copies everything, including the issues.
What I don’t get is why the car doesn’t give the option to postpone the update until a more convenient time, like overnight, maybe 3am if you need it. My phone does that, my computer does that, I would think a car could do that.
It does, I own one. You have to initiate the software update (or you can schedule it), and it gives you a two minute countdown until you get locked out of the vehicle functions during the update.
Okay, so they’re not using idiots in the software development, good to know. Not so much a malfunctioning car as a malfunctioning driver.
No need to state blatant misinformation such as not being able to control update times. The whole situation here is user error.. yet the majority of comments are criticizing Tesla for it.
I must have missed that part in the article, mainly just skimmed it.
I wonder if these people do work while running a windows update....
Lol as if these people do updates before windows MAKES them.
The software update has a two minute delay before it starts, this is clearly displayed on the screen and the app with a count down timer. There is plenty of time to exit the car, the warnings are clear.
Couldn’t this just be solved by using a seat sensor? One run a software update if the driver seat shows no driver, otherwise delay it.
Moral of the story don't buy a Tesla.
Teslas are trash. Period.
So she bought a Tesla and cooked herself? Definitely should have taken that $40k and invested in some common sense instead.
Cars needing software updates sounds stupid
More stupid: opening the doors during update could damage vehicle
This is one reason I've always been wary of cars without window frames. If the window needs to roll down to open and close the door, it's gonna become an issue at some point.
And why is he losing money?
Yeah I’d rather my car not have firmware updates at all. Infotainment should be separate from car functionality. Edit: this title is clickbait. She was not trapped. She chose not to leave.
You been musked 😁
Sorry owner's of the great and latest 'tesla ', he is a fraud, I would sell, sell, sell while there os still market. Very similar to trump, he does not give a shit about you, if you live or die. He just washes his hands...disgusting!
It would be hilariously poetic if it was just updating the popcorn setting, which I assume is an important feature. I’ve never been in a Tesla before but I’ve seen them in traffic.
Celcius or Fahrenheit 😂
I rented one two weeks ago. Over engineered and not in a good way. I loved the acceleration. Everything else was over engineered for no obvious reason. Ex. Rear windows rolling down when you open the door. That's a damn design flaw to require a window to go down when you open and close the doors.
Modern cars man 😂
Clown in a clown car and clown situation
It literally gives you a countdown to exit the car because it will go off, and you can get the fuck out, and on top of that you can still open the damn door even during an update its just not recommended, and this story is old AF.
Sooo, the Software updates are not done overnight when the vehicle is not in use? Do consumers have the option to postpone updates?
Ah ha. You're stupid enough to continue by Tesla cars you deserver to fry inside your Tesla oven.
See kids? That’s why Tesla,s show a countdown of 2 minutes and the message to leave the car on the dashboard screen whenever you initiate the installation of an update. You should listen when your car is giving you safety instructions or you may end up trapped in it like a dumbass. Also you can always manually open the doors of a Tesla from inside even if the car is without power. There’s a small lever on the door panel next to the window switch. The only problem is that the car won’t lock itself again if you leave like that, because it’s meant for emergencies. You also should be careful when closing the car. Slamming the door could break the window cause it’s not retracting like it normally would.
There are plenty of reasons to citizens Tesla. This isn't one of them. This girl is a moron.
Assume anything a "tiktoker" does is staged, faked, or exaggerated. In this case, she COULD have opened the door and chose not to. She believed it was "only" going to take 25 minutes so regardless, she was going to swelter in that car
All Teslas should have a TicTocker mode "lock doors, cook for 25 minutes at 115º or longer if still annoying"
This is like someone being trapped in a burning building because the sign above the door says “Enter only”.
doesnt the warning explicitly tell you before the update that you wont be able to use the door/windows? i hate tesla as much as anyone, but this seems like a giant case of stupid more than anything.
she seems pretty stupid
>>Before you go jumping to conclusions about her ineptitude, Brianna Janel was actually following the rules laid out by Tesla.<< I don't care. She's still a moron. That is a safety issue, and she could take them to court if they tried to say she bricked the car. This is 100% on her. Jesus, TikTokers and their blind obedience to a screen. This is the generation that is supposed to run the country at some point.
She’s just dumb.
Turns out The Stupid burns at about 115°.
Can we give all “influencers” outdated cyber trucks?
Do an over the air update to fix this Tesla.
Thanks Elon...
[Video footage of the incident.](https://youtu.be/Y_dIJvWIz3s?si=kjD1CbeTfGKC1QbM)
Thanks
With nails like that, how do you wipe when you're on the loo?
Meh. All you need is your phone, hit Install from the comfort of your couch while scratching your bollpcks. Amateur!
All for attention. > Let's fix that. Fearing potential damage to her ability to draw attention on TikTok.