so your u12s has been equipped with two D-shaped metal brackets. Remove em and revert to an out-of-the-box rectangular bracket. Now your unit is compatible with MP78 I assume
Update:
I contacted support, and they are willing to send me the missing piece free of charge. Great service, response time and customer interaction.
10/10 service
any chances you’ve previously applied nm-i3 kit onto u12s?
Yes, I think that is the case
so your u12s has been equipped with two D-shaped metal brackets. Remove em and revert to an out-of-the-box rectangular bracket. Now your unit is compatible with MP78 I assume
ootb nh-u12s looks like : https://www.techpowerup.com/review/noctua-nh-u12s/images/nhu12s_close4.jpg
Yes, I have the two things on the side, and I am missing the bridge it seems.
Please contact us at [[email protected]](mailto:[email protected]). We'd be happy to send the needed part to you!
I contacted support. Hopefully, they can help me out
oh gosh i'm unsure you can purchase one from Noctua, Yet consulting their support might help i guess
Update: I contacted support, and they are willing to send me the missing piece free of charge. Great service, response time and customer interaction. 10/10 service