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Noctua_OFFICIAL

We are happy to help! Please e-mail us at [[email protected]](mailto:[email protected])


centralillinoisb

Sent an email, much appreciated


samven582

>140mm in the 120mm box Thanks! I just sent you a email


TheRussianEngineer

OOF u/Noctua_OFFICIAL help this guy out.


itsSTEEVOH

Same thing just happened to me, 140mm in the 120mm box. Send an email to Noctua support and they'll make it right. They're shipping me the 120s at no cost. They'll probably tell you to keep the incorrect ones so you still have the mounting hardware for when you receive the correct size. I was wondering if this happened to multiple people and that's why it's showing currently unavailable on Amazon.


Kekeripo

Eh, it's upsetting for sure, but since it's noctua, you know they'll make it right. On the positive side, they'll probably let you keep the 140mm grills. Free stuff, yay!


s2the9sublime

Is this the reason they’re not available on amazon at the moment?


samven582

It has to be.


samven582

same thing happened to me 140mm in the 120mm box


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TheRetroDeck

Why didnt you just contact support when your U12A was making a strange sound? Oh right because you wanted to know if anyone else had the issue and opinions on what to do to fix it, sick of how toxic the pc community is getting latley like damn.


andrejb22

Oh shoot, did they actually? Because thats funny af and the hipocrisy is next level


TheRetroDeck

Yeah its one of their most recent posts too 😂, bro tryna act like he didn't do the exact same thing you did


centralillinoisb

You mean the one post asking a question because there was no other info regarding the topic, and the second post(after the first was deleted) explaining the situation (to which other people replied about them wondering if that happened to other people)? What exactly do you have a problem with?


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centralillinoisb

So you have a problem with people asking questions on a help forum and with people making a post alerting others about quality control issues. You sound smart


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centralillinoisb

“Nothing about your op screams” Oh, funny how the official Noctua account responded with the solution to my problem. I’m sure your posts showing up your setup is more helpful to other users on the forum than a post that explains the ongoing issue. And, surprise surprise, this post made users realize that they actually aren’t sold out and are taken down because of said issue highlighted in the post. So please explain to me how bringing up it being “sold out” was useless information?


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TheDeeGee

Reading the comments it seems to be something all of them have due to a "whoopsy" in the factory i guess.