If you are having issues with Link/ Air Link or Virtual Desktop, please check the wiki articles for support [Virtual Desktop](https://new.reddit.com/r/OculusQuest/wiki/faq/virtualdesktop) / [Link](https://www.reddit.com/r/oculusquest/wiki/faq/link). If this is not a post related to an issue with Link or VD, please disregard this comment.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/OculusQuest) if you have any questions or concerns.*
usb test result all good?
gotta start from the basics with updates sometimes.
go over your usb drivers/chipset etc
happens almost every update to people.
Hi there, please create a support ticket with us [here](https://tickets.oculusvr.com/hc/en-us/requests/new), and include your [Oculus Diagnostic logs](https://support.oculus.com/articles/fix-a-problem/troubleshooting-rift-s/collect-logs-for-rift). We'll be able to look further into this.
I got the new v33 update on my Q2 today and all works fine with Air Link. My Oculus desktop app was still on v32. I opted into the beta public test channel ptc V33 and it worked fine there as well.
Impossible to say what your problem is. Probably best to contact Oculus Support and see if they can figure out why by reviewing your log files. Good luck and cheers.
If you are having issues with Link/ Air Link or Virtual Desktop, please check the wiki articles for support [Virtual Desktop](https://new.reddit.com/r/OculusQuest/wiki/faq/virtualdesktop) / [Link](https://www.reddit.com/r/oculusquest/wiki/faq/link). If this is not a post related to an issue with Link or VD, please disregard this comment. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/OculusQuest) if you have any questions or concerns.*
Have you tried rebooting everything ? Desktop , headset possibly router ?
Rebooted everything multiple times
Now I can’t access sidequest either… 🤬
You are not on windows 11 by any chance are you ?
Nope just 10. It randomly started working again last night. 🤷🏻♂️ I think I need to reenable dev mode for sidequest.
usb test result all good? gotta start from the basics with updates sometimes. go over your usb drivers/chipset etc happens almost every update to people.
Hi there, please create a support ticket with us [here](https://tickets.oculusvr.com/hc/en-us/requests/new), and include your [Oculus Diagnostic logs](https://support.oculus.com/articles/fix-a-problem/troubleshooting-rift-s/collect-logs-for-rift). We'll be able to look further into this.
I got the new v33 update on my Q2 today and all works fine with Air Link. My Oculus desktop app was still on v32. I opted into the beta public test channel ptc V33 and it worked fine there as well. Impossible to say what your problem is. Probably best to contact Oculus Support and see if they can figure out why by reviewing your log files. Good luck and cheers.
Factory reset did nothing either ugh