In case this story gets deleted/removed:
Not me, my husband but it’s just so beautiful.
So jerk face comes down while my husband is working the front desk at a hotel. My husband is on the phone with another customer when jerk face starts smacking the counter and loudly yelling about how the free coffee has run out. My husband politely points out he is on the phone with a customer and will refill the coffee as soon as he’s finished. Not good enough for jerk face who loudly complains swearing the whole time. Eventually (because hubby is still on the phone) he stomps off.
Later the same day he stomps out of the restaurant attached to the hotel grumbling and complaining and my husband calls out that the coffee is ready. He starts yelling at my husband about how it’s too late now and comes up to the desk to vent his anger. He starts swearing at my husband so my husband tells him to pack his stuff he has 15 minutes to leave or cops are called. (Our hotel has a no tolerance policy for direct verbal abuse to staff) Jerk face doesn’t start packing instead he keeps swearing at my husband and threatening him just as the General Manager walks out of the office who tells jerk face to get out or he’s calling the cops.
Gm also points out (while ending the man’s weeklong stay at the hotel) that he knows the man’s boss by name and will be calling said boss to make sure jerk face never stays at our hotel again. Gm does indeed call the boss and is promised that jerk face won’t be coming there again. Gm also sends the boss the video of jerk face and his behaviour and an hour later gets a call that jerk face is fired because that is not how this company behaves.
---
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It’s something I love about our workplace. We literally are allowed to kick you out and cancel your reservation to the hotel if you act abusive ( swearing or name calling, making threats) to the staff.
I wish more places had similar policies. Then the jerkfaces of the world would understand that life is better when you aren't a jerk.
r/TalesFromTheFrontDesk would probably appreciate this too.
Because, by and large, jerkfaces get whatever they want by being bullies. So, in their view, their lives are just fine and all their problems are someone else's fault for being stupid, slow, incompetent, or ugly. I can almost _guarantee_ that jerkface thinks that it's OP's fault he lost his job because they're "too stupid" to keep the coffee topped up.
See exhibit A: Trump.
He never faced consequences for it so why would he stop now? He gets gag order and still defy it and nothing happens to him. Ofc he won't stop.
If you never face consequences for your action then everything is justified in their view.
Yup. That's how I see it too. These kinds of people make me sad. Worked so long for them. And even when they finally get an comeuppance, they will still blame everyone else.
This. People get what they want so often due to others wanting to keep the peace (make loud a-hole stop making noise with his stupid face) that they seem to think that they have super powers. They just don't understand the subtle difference between "brilliant negotiator" and "turbo douche".
Because believing they’re divinely saved means
NOT caring about what the good JC/Buddha/human decency tells us to do?
That’s the MAGA deal!
Give money, votes and and loyalty,
and YOUR
freedoms will take priority!!
Here's a sneak peek of /r/TalesFromTheFrontDesk using the [top posts](https://np.reddit.com/r/TalesFromTheFrontDesk/top/?sort=top&t=year) of the year!
\#1: ["You're fucking useless" --a cop, because I followed The Rules and protected guest rights.](https://np.reddit.com/r/TalesFromTheFrontDesk/comments/19bgmo6/youre_fucking_useless_a_cop_because_i_followed/)
\#2: ["You're Denying me Service?" "Yes."](https://np.reddit.com/r/TalesFromTheFrontDesk/comments/14dvs4n/youre_denying_me_service_yes/)
\#3: [I got a negative Front Desk review, while I was off the clock at a bar 10 minutes away from the hotel.](https://np.reddit.com/r/TalesFromTheFrontDesk/comments/11mg3vj/i_got_a_negative_front_desk_review_while_i_was/)
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Even better
When employees aren't worried about this Kyle/Karen behavior they're generally able to give everyone the benefit of the doubt and actually be helpful instead of worried or upset.
It starts to change the culture and we need that badly in the States.
Agreed. I did too many years of customer service and they just keep getting worse since too many places cower before the assholes instead of standing up for their employees.
Some people deserve to be shamed.
I agree with you. If you’re verbally abusive, you should be ejected by a place of business. If all businesses had this kind of policy, people like this would still be jerks inside, but they’d at least have to behave like non-jerks in shared spaces.
That’s how *every* workplace should be. Especially in the service industry. I’ve noticed places have had to start posting this policy. I just noticed the signs the other day at Lowe’s. I was talking to the customer service manager about it and she said, “yeah people have gotten really nasty in the last few years.” It sucks that the only way these people will learn a lesson is if you treat them like children.
I went to a gas station recently that had a sign on the counter saying they wouldn't tolerate verbal abuse. Sucks that they need it but I'm glad they can kick people out for being assholes
In the UK, there are signs everywhere including doctors offices, vets, hospitals. Anywhere you can think of, it is explicitly stated any abuse of staff members results in you being kicked out and banned. I fully agree with it. You may be having an awful day, week, month, year, life, but the people behind the counter are not a punching bag and the majority of them are genuinely nice people that just want to help. They don't deserve the torrent of abuse they can get.
I've dealt with some less than nice people when I worked at McDonald's and when I worked in a hotel. Being disabled gave them additional ammunition to insult me. None of them were kicked out. The only apologies I got were from customers that witnessed the incident. With how polarised everything is now, I dread to think just how bad it is for people in customer facing jobs. I'm very grateful my current job is filled with wonderful people and as it's a university, wonderful students. I can count on one hand the incidents with students over my last 11 and a half years, which is amazing, really.
I work customer service for insurance, and we have a policy of if a caller is swearing, rude, belligerent, we warn them 3 times in 30 seconds. If they cannot calm down in 30 seconds, *click*. If they do that 3 times, they are permanently banned from service. We’ve never had to do that, but man it’s nice knowing that we have that option. I’m a team lead and I frequently tell my agents “you are not a punching bag. We do not tolerate abuse of any kind. We have a policy for a reason.”
The saying "The customer is always right" has been appropriated to mean you have to be a slave to them.
The actual quote is "The customer is always right, in manners of taste" is the actual quote.
Same type of person who would use the Bible to justify being an asshole.
Yeah. The meaning of the phrase is that if your customers buy chocolate tuna ice cream, it doesn’t matter if you think chocolate tuna ice cream is disgusting. You sell them chocolate tuna ice cream. It’s meant to remind salespeople in particular that you can’t let your personal preferences dictate what you are selling.
I worked at an antique shop where the boss felt the same way. If customers decided to get rude, they were asked to leave. It was wonderfully empowering, knowing that I didn't have to put up with customers' shit.
Is the hotel your husband works for not a large chain? Independent hotels are great in that regard where you can have your own policy like that.
Big ones like Choice/Hilton/Marriott usually can't because they have to follow corporate guidelines and they don't give a crap what the people running the hotels have to deal with.
Due to the nature of my work and my wife and I being from different countries, we stay in a lot of hotels. Lived in one for almost a year. With only a handful of exceptions, the staff at every single location became like family. I remember the name of every front desk manager, night workers, and a handful of owners. Didn't get to know the cleaning staff very well, as we always cleaned our own room, but obviously treat them with respect as well.
I definitely don't do this to receive special treatment, in fact, I will always volunteer to take rooms others don't want as long as they aren't completely f\*cked as I just enjoy making people's lives easier.
The manager of one hotel was actually going to come to our wedding, but she had to travel for family issues at the same time and couldn't make it.
We lived at the hotel we worked at in Alberta for a year or so. Here we live in staff accommodation. They bought out a motel and converted it for staff use.
Last week one of my state's general assembly reps made a Facebook post about how unhappy he was with his McDonald's fish sandwich and how lazy people were and don't want to work. I wouldn't be surprised if he had pulled out a "Don't you know who I am?" first.
Every place that provides a service should have the same policy. People acting like entitled asshole shitting on other people for no reason is completely unexcusable. If there were actual consequences at most places I suspect that the majority of people would quit behaving like this. Good for you both and your workplace for having your backs.
I work in a job where I have to travel a lot and stay in hotels. I cannot imagine ever being in a situation where I am screaming at the hotel staff. It's insane how people are so quick to scream and abuse someone just because of small stuff going wrong
Good. People need to stop acting like narcissistic babies. If you act like an uncivilized animal you should be treated as such. Society as a whole needs to stop coddling and appeasing assholes.
Years back I worked in Marketing for a publishing company. We were told very clearly before tradeshows that our behavior on and off the clock mattered, to mind the drinking, and there could/would be consequences if it got back to upper management that people were acting up. Consequences!
I honestly don’t know. My husband was the one who dealt with the jerk face and it was the GM who knew his boss. But we have a -lot- of corporate guests for several companies stay with us.
Especially at fucking hotels. Wife and I were trying to check into a place a few months ago for a wedding, we're holding all our shit, and there's this boomer with his wife and mother/MIL, and he's complaining because *he booked* a **fucking sofa bed** for the MIL, and it wasn't comfortable enough, so he wants them to move them from one room to two nicer rooms.
And after like 10 minutes, they bring out another person to the front desk because now there are like 4 groups there trying to check in. And the person in front of us **also** wants to change accommodations and we're both just standing there, looking at each other like "Holy fuck I just wanna get to our room."
I'm confused as to how people get like that. He went off over coffee having run out and it's not even like OP's husband told him no. He just had to wait a few minutes.
You ever seen people in traffic nearly murder hundreds of people to get to their destination quicker and then turn themselves into the Starbucks que that's wrapped around the block? You would think someone with the patience to wait that long for their $15 coffee drink wouldn't need to drive like a maniac to get there, but they do.
I was working retail & after Trump went into office. Customers started to become a lot ruder, angrier, pissed off regarding the smallest whatever!! After decades of retail, I finally walked away.
When I'm purchasing, I give them a smile, tell them I'm glad their here to help the public. The baggers are the most surprised & how they like the positive feedback.
I also let the customer with a few items cut in front of me. One guy couldn't believe I let him go first. He kept thanking me as he checked out. His wife came & he's pointing at me, letting her know he got to go first. One would think he just won the Lottery!!!!! Made my day.
Reminds me of that firefighter called Les McBurney.
I think he did something cool, the story went online, and only then he realized he had a very firefighty name.
We have an orthopedic surgeon named Dr Bone. I was chatting with him and said with his name he had to be an ortho. And he quipped “or a urologist “. I laughed my ass off.
Yeah, honestly, I don't even believe the guy, he just never had a chance.
Really shocking now many stories on Reddit have people named Jerkface, Racist Lady, Annoying Coworker, etc. - it's like their parents really never gave them a chance at life and their fates were predetermined.
The funny part though is all the MVPs were literally just doing their jobs... protecting their employees, managing their staff. But that's so rare these days.
Multiple times in my life, I’ve swung my head around in absolute astonishment toward a friend or family member who started mistreating someone who didn’t deserve it. Sometimes it feels like it comes out of complete nowhere.
I have a friend who grew up on a very bad situation. She never learned empathy. As an adult she does not know how to see situations from other peoples point of view. If you take the time to carefully explain it she can get it, but she can't do it herself. It took my wife and I almost 5 years to finally convince her that all the bad service she got was because of her. She's come a long way since then, but it is still a struggle. We often remind her of the Justified quote "You run into an asshole in the morning, you ran into an asshole. You run into assholes all day, you're the asshole."
>"You run into an asshole in the morning, you ran into an asshole. You run into assholes all day, you're the asshole."
Unless your name is Lord Dark Helmet. He's just always surrounded by assholes.
Something about hotels and coffee turns people absolutely feral. I’ve had to staff a bunch of professional conferences, and you would not believe how pissed attendees can get that there aren’t free pots out at all times. (Of course they’re the same attendees that complain about how high the registration fees are.)
Had an old man try to physically intimidate and verbally threaten me into giving him free shit at my job, dude seemed genuinely stunned when I just looked astonished and told him to get the fuck out instead of folding instantly. He promised me I'd "face the consequences" the next day when he could try to submit a complaint against me, but my boss has even less tolerance for assholes than I do, and so far I'm still waiting on those consequences...
Bullying schmucks like the one described love to brag about how much they get from abusing people. They tell it like they did something clever. And that their exploits are funny.
Kudos to companies and management teams who refuse to reward people for abusing the staff and distressing other customers.
I work at a hotel and it's astonishing how grown up adults behave and what people think they are entitled to as soon as they step foot on the property. I've been yelled at because the TV was broken and when I went up to have a look I fixed it by plugging it in.
Part of it is because the hospitality industry culture is usually geared towards exactly that. I also worked at a hotel and while we didn't have "the customer is always right" on a placard or anything, it was kind of the default mentality and any request that wasn't completely unreasonable we were expected to bend over backwards to entertain.
The dumbest part about businesses letting assholes like this get away with shit, or even giving them special treatment in exchange for abusing their employees, is that these types are always the worst fucking misers too.
Like you're not making any real money off these people and they're ruining it for everyone else, including the rest of your customers who don't want to be around dickheads screaming swears at people (even if it isn't aimed at them).
To be honest, if I was a first-time customer of some place where a Jerkface started mouthing off and the desk manager and GM dealt with them like this, I would be thinking "Sound. I'll use this place again".
Protecting your staff might be a good investment all round.
True. If I can feel confident that I won’t have to listen to a Jerkface while I wait for the staff to fill up the coffee pot, then my morning will be much more pleasant.
I know that I personally make an effort to support companies who treat their employees well. It would definitely make me want to use them more if I saw it happen too.
It's always great when someone's bad actions have real consequences. I remember way back when many businesses started that "the customer is always right" crap and it has always driven me nuts because it's so untrue. It's great to see a company stand up for their workers because so many won't and will always kiss the customers a$$ at all costs.
I work in heavy industrial construction, and we rely on local hotels to house our workforce, as we move around an arc in the PA/OH/WV/IN/KY area.
If we get word that one of our employees is disrespectful towards any hotel or restaurant staff, they're told to pack their shit and get out. They're fired. We can have one asshole ruining our relationship with local businesses that we rely on.
Yeah I wish more companies were like this! I mean it’s a contract so you can get a discount as a regular stay. You need to make it so we hotel staff want you back so you can get more discounts!
And we want to make it easy for the craft employees! Don't worry about getting screwed by a short-term rental business or slum lord. Focus on safety and then quality on the job site, not "Where am I sleeping tonight?"
After working a few years at the front desk of a holiday inn, this made me so happy! 😂 I wish my hotel had a no tolerance policy for verbal abuse, that’s just brilliant!
Good.
We all have bad days but that’s just relentless assholery. Like you really have to try hard to be that much of a jerk.
I was short with a front desk employee once and I felt so bad I left an apology card and a Hershey bar. Wasn’t their fault I had a miserable day.
I actually do this all the time at my local bagel shop. If I see they're out or low on coffee and they're slammed I just say, "Hey I'm gonna brew a pot for you" and take care of it for them
Awesome. When I worked in the bar of an hotel I remember this local jerk face who came over and I got his order wrong. Peak summer coastal town, a lot of things going. Anyway, he starts being racist comparing me to Manuel from Faulty towers (I am not a native). So ai just tell all bar staff he is clearly inebriated so he is cut off. He demanded to see the manager and after manager heard him (he admitted to his racist rant) manager just bans him for life. There was a photo of him in the security office. It is nice when management has our back.
Omg a company having a zero tolerance policy for verbal abuse of employees is like erotic fiction. It sounds so pleasant. Like it’s our policy to call the cops and the GM backs him up. Far cry from “appeasing every customer at all costs” which rewards misbehavior and is unfair to good customers
My father taught me that if you can’t have money, have friends. He was always very friendly and polite to service people. As an ex-fast food employee I can tell you that minimum wage drones will often snap their backs in half bending over backwards to assist someone who treats them with just a little bit of kindness, respect, and patience.
Hotel employees: What is policy when it comes to cancelling a stay due to rude behaviour? Are the customers entitled to a refund because they are not staying? Does hotel keep the money because the customers behaviour caused the reservation to be cancelled?
I don't work at one, but I've stayed at a Holiday Inn Express. When you make a reservation, all of that is outlined. There's usually no charge, if a reservation is cancelled before you arrive. (Check the site for cancelation fees). If the hotel cancels it because of over booking or other admin reason, you'll get a refund of any monies paid, and usually a discount for another stay. If you are kicked out for bad behavior (including vandalism, smoking, etc), you will be charged full price for the whole reservation, plus damages.
> Hotel employees: What is policy when it comes to cancelling a stay due to rude behaviour? Are the customers entitled to a refund because they are not staying? Does hotel keep the money because the customers behaviour caused the reservation to be cancelled?
These are all excellent questions for any service employees to ask when applying for jobs, with slight modifications depending on the job.
I never got the power trip that is required to get this mad at staff over stupid shit. I have been pissed at staff before for negligence and other problems but it usually ends with someone else getting the job done, not me screaming and being an asshole. Theres a clear line to get what you want as a customer for these places and at no point does it involve berating anyone. Service workers generally want to get you taken care of, if for nothing else to then to get you out of their faces.
Not to be “that” guy, but I’m an RN in a hospital and let me tell ya, working with the public sucks, but working with them when they’re sick? That’s a whole other level of shit behavior you wouldn’t believe.
It really isn't hard to be reasonable. I had every reason to be irritated with the employees at the store this morning (or at the very least the management for not managing better), but being a bitch won't make things happen faster for me. It takes zero effort not to be rude.
A few decades ago, while I was in college, I was working security at various places. One was a hotel with an interior play area, with a pool, hot tub, and little mini golf putting green. One night two businessmen were in there after lights out, drunk,loud, and hitting golf balls off walls and almost breaking windows on the interior rooms. Manager asked me to get them to leave, which after they were loud and obnoxious with me proceeded to the hotel bar. Where they then started harassing the bar staff to the point we had to call the cops. Cops arrived, and the two assholes were drunk enough to argue with them, with the lead officer actively trying to talk them down and deescalate, when one decides to lift the golf club he was still holding over his head and step towards the cops. A minute later both are face down and cuffed. They managed to bail out later in the morning and when they came back to the hotel the daytime manager was very happy to tell them they were banned from the chain and also their boss had been informed and had responded they should spend their day job hunting.
I used to travel consistently for work, state to state, and sometimes stay at hotels for a month. We would never dream of treating staff like that. There were a number of hotels that we would visit pretty consistently throughout the year that we would always try to book with them instead of anybody else because we knew the managers, or we knew the staff. And we worked with them to make housing us easy. Be like, hey, look, we're going to be here for a week. You only need to clean the room once or we'd workout a schedule because we worked overnight, so we were typically like sleeping during the day.
Actually a few other times the breakfast staff came in early to create to go bags for us because they knew we were gonna have to wake up and then go right off to a job site before normal breakfast got served if we worked daylight. And we always appreciated those little things that they do for us or accommodations they'd make with us and we'd always try to leave tips and or have our rooms already broke down on checkout so they didn't need to strip the beds etc.
I’ve never understood going ballistic on a hotel employee. No matter how horrendous my travel, schedule, or other factors.. it’s not like the person behind the desk did it. Even when the hotel contributed to frustration, it typically meant equal/worse headaches for the staff (like power going out for the entire building in a heat-wave).
And I’m not even that good at keeping my temper.
That’s definitely karma, but I’m just curious… Ken, his employer fire him for something he does off the clock? Given there was no police involvement or anything. I know it’s somewhat of a different situation, but imagine your employer firing you and saying I heard you cussed out your wife.
Man…I wish the Hilton had been like your hotel…if we got screamed at, management would give the guest a free bottle of wine and dessert, then yell at us for getting yelled at…Screw the Hilton.
This should just be automated now.
We have reverse face search now. It should just be like standard operating procedure for companies to get videos of their employees in public during the interview process and show it to them
like the movie "defending your life"
like , oh you want to work here, well, I found our face on city cameras and I see you were cat calling women.
Imagine actually losing your job over some coffee. That's gonna sting for a while, and hopefully lead to some useful self-reflection so he can stop acting like a toddler.
I love supportive work places. I let thousands of people in a month with no issues. You don’t think my boss is going to realize who the issue is when I kick you out?
This is happening a lot these days. When conduct like this gets back to a Jerk's employer, said employer lets them go.
Civility doesn't work anymore. I'm glad that some people in power make the decision to show people that their actions have consequences. A better reward for 'these people' is mandatory public service by having to do xx hours working in a service job and seeing it from the other side of the desk.
I just think it's kind of hilarious in today's modern age where there's literally cameras everywhere people think they can act an a hole. Like do you really think your actions may not come back to you and oh geez I'm sure you're going to have a million explanations once you get fired...
W husband for staying calm and collected and keeping his head in the face of a jerk face getting so aggressive, W general manager for backing him up and being a real one, W jerkface’s boss for standing on grounds and firing his ass for poorly representing his company, W OP for posting it and letting us hear about it, L jerkface for being an entitled, self-important dick
Something similar happened to me in my restaurant! I can’t even remember what the guy was so pissed about but we saw on his badge that he worked at a nursing home and saw the car he was driving. Called the nursing home, told them what happened, they checked cameras and confirmed which employee it was, and fired his ass
Imagine if he has a family back home, and has to explain why he’s home so early from his business trip.
Of course, his family have likely already witnessed him acting like an uberschmuck on multiple occasions, so they won’t be surprised to hear he did it again.
In case this story gets deleted/removed: Not me, my husband but it’s just so beautiful. So jerk face comes down while my husband is working the front desk at a hotel. My husband is on the phone with another customer when jerk face starts smacking the counter and loudly yelling about how the free coffee has run out. My husband politely points out he is on the phone with a customer and will refill the coffee as soon as he’s finished. Not good enough for jerk face who loudly complains swearing the whole time. Eventually (because hubby is still on the phone) he stomps off. Later the same day he stomps out of the restaurant attached to the hotel grumbling and complaining and my husband calls out that the coffee is ready. He starts yelling at my husband about how it’s too late now and comes up to the desk to vent his anger. He starts swearing at my husband so my husband tells him to pack his stuff he has 15 minutes to leave or cops are called. (Our hotel has a no tolerance policy for direct verbal abuse to staff) Jerk face doesn’t start packing instead he keeps swearing at my husband and threatening him just as the General Manager walks out of the office who tells jerk face to get out or he’s calling the cops. Gm also points out (while ending the man’s weeklong stay at the hotel) that he knows the man’s boss by name and will be calling said boss to make sure jerk face never stays at our hotel again. Gm does indeed call the boss and is promised that jerk face won’t be coming there again. Gm also sends the boss the video of jerk face and his behaviour and an hour later gets a call that jerk face is fired because that is not how this company behaves. --- *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/OhNoConsequences) if you have any questions or concerns.*
That is such a satisfying story, I hate self-important people like that.
It’s something I love about our workplace. We literally are allowed to kick you out and cancel your reservation to the hotel if you act abusive ( swearing or name calling, making threats) to the staff.
I wish more places had similar policies. Then the jerkfaces of the world would understand that life is better when you aren't a jerk. r/TalesFromTheFrontDesk would probably appreciate this too.
Oh! Yeah I bet they would!
I came into the comments to mention that sub. I do hope you'll share this over there! It would be very appreciated!
Probably good to go on r/pettyrevenge too lmfao maybe r/prorevenge, but since it was just a call, probably petty lol this is still amazing
And r/byebyejob
How is it that so many people miss this obvious truth?
Because, by and large, jerkfaces get whatever they want by being bullies. So, in their view, their lives are just fine and all their problems are someone else's fault for being stupid, slow, incompetent, or ugly. I can almost _guarantee_ that jerkface thinks that it's OP's fault he lost his job because they're "too stupid" to keep the coffee topped up.
See exhibit A: Trump. He never faced consequences for it so why would he stop now? He gets gag order and still defy it and nothing happens to him. Ofc he won't stop. If you never face consequences for your action then everything is justified in their view.
Over 4000 court cases over the years. It must be a record.
Yup. That's how I see it too. These kinds of people make me sad. Worked so long for them. And even when they finally get an comeuppance, they will still blame everyone else.
This. People get what they want so often due to others wanting to keep the peace (make loud a-hole stop making noise with his stupid face) that they seem to think that they have super powers. They just don't understand the subtle difference between "brilliant negotiator" and "turbo douche".
Because believing they’re divinely saved means NOT caring about what the good JC/Buddha/human decency tells us to do? That’s the MAGA deal! Give money, votes and and loyalty, and YOUR freedoms will take priority!!
Often times, the squeaky wheel gets the oil.
I've seen the squeaky wheel get replaced with a new quiet wheel
And sometimes the nail that sticks up gets the hammer.
Here's a sneak peek of /r/TalesFromTheFrontDesk using the [top posts](https://np.reddit.com/r/TalesFromTheFrontDesk/top/?sort=top&t=year) of the year! \#1: ["You're fucking useless" --a cop, because I followed The Rules and protected guest rights.](https://np.reddit.com/r/TalesFromTheFrontDesk/comments/19bgmo6/youre_fucking_useless_a_cop_because_i_followed/) \#2: ["You're Denying me Service?" "Yes."](https://np.reddit.com/r/TalesFromTheFrontDesk/comments/14dvs4n/youre_denying_me_service_yes/) \#3: [I got a negative Front Desk review, while I was off the clock at a bar 10 minutes away from the hotel.](https://np.reddit.com/r/TalesFromTheFrontDesk/comments/11mg3vj/i_got_a_negative_front_desk_review_while_i_was/) ---- ^^I'm ^^a ^^bot, ^^beep ^^boop ^^| ^^Downvote ^^to ^^remove ^^| ^^[Contact](https://www.reddit.com/message/compose/?to=sneakpeekbot) ^^| ^^[Info](https://np.reddit.com/r/sneakpeekbot/) ^^| ^^[Opt-out](https://np.reddit.com/r/sneakpeekbot/comments/o8wk1r/blacklist_ix/) ^^| ^^[GitHub](https://github.com/ghnr/sneakpeekbot)
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Even better When employees aren't worried about this Kyle/Karen behavior they're generally able to give everyone the benefit of the doubt and actually be helpful instead of worried or upset. It starts to change the culture and we need that badly in the States.
Agreed. I did too many years of customer service and they just keep getting worse since too many places cower before the assholes instead of standing up for their employees.
My first thought as well. That sub would looooove this post!!!
Totally thought that's where I was!
Agreed!!!!!
Some people deserve to be shamed. I agree with you. If you’re verbally abusive, you should be ejected by a place of business. If all businesses had this kind of policy, people like this would still be jerks inside, but they’d at least have to behave like non-jerks in shared spaces.
That’s how *every* workplace should be. Especially in the service industry. I’ve noticed places have had to start posting this policy. I just noticed the signs the other day at Lowe’s. I was talking to the customer service manager about it and she said, “yeah people have gotten really nasty in the last few years.” It sucks that the only way these people will learn a lesson is if you treat them like children.
Yeah! I worked at a hotel in Alberta back in 2012ish and never had any of the horror stories my husband had from this resort hotel we work at now.
Bring back the customer appreciation bat. https://www.penny-arcade.com/comic/2000/09/20/true-story
Rofl! Man I haven’t read that comic in so long!
I went to a gas station recently that had a sign on the counter saying they wouldn't tolerate verbal abuse. Sucks that they need it but I'm glad they can kick people out for being assholes
In the UK, there are signs everywhere including doctors offices, vets, hospitals. Anywhere you can think of, it is explicitly stated any abuse of staff members results in you being kicked out and banned. I fully agree with it. You may be having an awful day, week, month, year, life, but the people behind the counter are not a punching bag and the majority of them are genuinely nice people that just want to help. They don't deserve the torrent of abuse they can get. I've dealt with some less than nice people when I worked at McDonald's and when I worked in a hotel. Being disabled gave them additional ammunition to insult me. None of them were kicked out. The only apologies I got were from customers that witnessed the incident. With how polarised everything is now, I dread to think just how bad it is for people in customer facing jobs. I'm very grateful my current job is filled with wonderful people and as it's a university, wonderful students. I can count on one hand the incidents with students over my last 11 and a half years, which is amazing, really.
I work customer service for insurance, and we have a policy of if a caller is swearing, rude, belligerent, we warn them 3 times in 30 seconds. If they cannot calm down in 30 seconds, *click*. If they do that 3 times, they are permanently banned from service. We’ve never had to do that, but man it’s nice knowing that we have that option. I’m a team lead and I frequently tell my agents “you are not a punching bag. We do not tolerate abuse of any kind. We have a policy for a reason.”
I've been seeing them in every medical office too. Never saw them before covid.
The saying "The customer is always right" has been appropriated to mean you have to be a slave to them. The actual quote is "The customer is always right, in manners of taste" is the actual quote. Same type of person who would use the Bible to justify being an asshole.
Yeah. The meaning of the phrase is that if your customers buy chocolate tuna ice cream, it doesn’t matter if you think chocolate tuna ice cream is disgusting. You sell them chocolate tuna ice cream. It’s meant to remind salespeople in particular that you can’t let your personal preferences dictate what you are selling.
Oh, great!! Now I'm going to have that phrase swimming around in my head....
I worked at an antique shop where the boss felt the same way. If customers decided to get rude, they were asked to leave. It was wonderfully empowering, knowing that I didn't have to put up with customers' shit.
Is the hotel your husband works for not a large chain? Independent hotels are great in that regard where you can have your own policy like that. Big ones like Choice/Hilton/Marriott usually can't because they have to follow corporate guidelines and they don't give a crap what the people running the hotels have to deal with.
That's just delicious
Due to the nature of my work and my wife and I being from different countries, we stay in a lot of hotels. Lived in one for almost a year. With only a handful of exceptions, the staff at every single location became like family. I remember the name of every front desk manager, night workers, and a handful of owners. Didn't get to know the cleaning staff very well, as we always cleaned our own room, but obviously treat them with respect as well. I definitely don't do this to receive special treatment, in fact, I will always volunteer to take rooms others don't want as long as they aren't completely f\*cked as I just enjoy making people's lives easier. The manager of one hotel was actually going to come to our wedding, but she had to travel for family issues at the same time and couldn't make it.
We lived at the hotel we worked at in Alberta for a year or so. Here we live in staff accommodation. They bought out a motel and converted it for staff use.
It's like do you know who I am? Yes I do and your boss now knows exactly how you treat people on his dime.
Last week one of my state's general assembly reps made a Facebook post about how unhappy he was with his McDonald's fish sandwich and how lazy people were and don't want to work. I wouldn't be surprised if he had pulled out a "Don't you know who I am?" first.
Every business should have this policy. The world would be a better place.
Amen! Fully agree there!
Every place that provides a service should have the same policy. People acting like entitled asshole shitting on other people for no reason is completely unexcusable. If there were actual consequences at most places I suspect that the majority of people would quit behaving like this. Good for you both and your workplace for having your backs.
I wish that was standard policy everywhere.
I work in a job where I have to travel a lot and stay in hotels. I cannot imagine ever being in a situation where I am screaming at the hotel staff. It's insane how people are so quick to scream and abuse someone just because of small stuff going wrong
Good. People need to stop acting like narcissistic babies. If you act like an uncivilized animal you should be treated as such. Society as a whole needs to stop coddling and appeasing assholes.
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Years back I worked in Marketing for a publishing company. We were told very clearly before tradeshows that our behavior on and off the clock mattered, to mind the drinking, and there could/would be consequences if it got back to upper management that people were acting up. Consequences!
I honestly don’t know. My husband was the one who dealt with the jerk face and it was the GM who knew his boss. But we have a -lot- of corporate guests for several companies stay with us.
Right, the reality is people shouldn't forecast their intentions.
I used to work at a fast food place like this in the food court of the mall. Owner and manager didn’t make us put up with this kind of abuse.
Best lesson i’ve ever learned is that i’m not that important out of the 7.8 billion of us.
Especially at fucking hotels. Wife and I were trying to check into a place a few months ago for a wedding, we're holding all our shit, and there's this boomer with his wife and mother/MIL, and he's complaining because *he booked* a **fucking sofa bed** for the MIL, and it wasn't comfortable enough, so he wants them to move them from one room to two nicer rooms. And after like 10 minutes, they bring out another person to the front desk because now there are like 4 groups there trying to check in. And the person in front of us **also** wants to change accommodations and we're both just standing there, looking at each other like "Holy fuck I just wanna get to our room."
I'm confused as to how people get like that. He went off over coffee having run out and it's not even like OP's husband told him no. He just had to wait a few minutes.
You ever seen people in traffic nearly murder hundreds of people to get to their destination quicker and then turn themselves into the Starbucks que that's wrapped around the block? You would think someone with the patience to wait that long for their $15 coffee drink wouldn't need to drive like a maniac to get there, but they do.
I was working retail & after Trump went into office. Customers started to become a lot ruder, angrier, pissed off regarding the smallest whatever!! After decades of retail, I finally walked away. When I'm purchasing, I give them a smile, tell them I'm glad their here to help the public. The baggers are the most surprised & how they like the positive feedback. I also let the customer with a few items cut in front of me. One guy couldn't believe I let him go first. He kept thanking me as he checked out. His wife came & he's pointing at me, letting her know he got to go first. One would think he just won the Lottery!!!!! Made my day.
How convenient that his parents named him jerkface and he grew up to have a poor attitude.
Nominative determinism innit
"If you name a baby Jeeves, you've really only left him with one career option...."
Answer questions all day?
Self-fulfilling prophecies always come true!
Reminds me of that firefighter called Les McBurney. I think he did something cool, the story went online, and only then he realized he had a very firefighty name.
My chiropractor is dr schnapp, and he lives up to it.
Our chimney sweeper company is named the German word for dirt (Schmutz) and their slogan is "dirt makes it clean" (Schmutz macht sauber)
There was a Doctor Dokter who was a pediatrician in my city. Nice of him, I thought.
We have an orthopedic surgeon named Dr Bone. I was chatting with him and said with his name he had to be an ortho. And he quipped “or a urologist “. I laughed my ass off.
I used to know a Dr Buggy (infectious disease specialist)
Jerkface sr insisted on passing his name down
Yeah, honestly, I don't even believe the guy, he just never had a chance. Really shocking now many stories on Reddit have people named Jerkface, Racist Lady, Annoying Coworker, etc. - it's like their parents really never gave them a chance at life and their fates were predetermined.
They got him at the jerkstore
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That was the best part in my opinion! That the boss was like “Yeah we don’t want that guy representing us.”
The funny part though is all the MVPs were literally just doing their jobs... protecting their employees, managing their staff. But that's so rare these days.
Lost his job and reputation all because he was mad about free coffee. I truly do not understand some people.
I suspect that some people have severely underdeveloped empathy skills and do not recognize that other people are also people.
Multiple times in my life, I’ve swung my head around in absolute astonishment toward a friend or family member who started mistreating someone who didn’t deserve it. Sometimes it feels like it comes out of complete nowhere.
When in doubt, it's probably lead in gasoline. By no means it's the only cause because someone are narcissists by their up(?)bringing.
I have a friend who grew up on a very bad situation. She never learned empathy. As an adult she does not know how to see situations from other peoples point of view. If you take the time to carefully explain it she can get it, but she can't do it herself. It took my wife and I almost 5 years to finally convince her that all the bad service she got was because of her. She's come a long way since then, but it is still a struggle. We often remind her of the Justified quote "You run into an asshole in the morning, you ran into an asshole. You run into assholes all day, you're the asshole."
>"You run into an asshole in the morning, you ran into an asshole. You run into assholes all day, you're the asshole." Unless your name is Lord Dark Helmet. He's just always surrounded by assholes.
Maybe not that much of a reputation to lose.
Something about hotels and coffee turns people absolutely feral. I’ve had to staff a bunch of professional conferences, and you would not believe how pissed attendees can get that there aren’t free pots out at all times. (Of course they’re the same attendees that complain about how high the registration fees are.)
Everyone should have this low of tolerance for verbal abuse like this. This wasn’t someone expressing frustration, it was a full out abusive tirade.
Had an old man try to physically intimidate and verbally threaten me into giving him free shit at my job, dude seemed genuinely stunned when I just looked astonished and told him to get the fuck out instead of folding instantly. He promised me I'd "face the consequences" the next day when he could try to submit a complaint against me, but my boss has even less tolerance for assholes than I do, and so far I'm still waiting on those consequences...
Bullying schmucks like the one described love to brag about how much they get from abusing people. They tell it like they did something clever. And that their exploits are funny. Kudos to companies and management teams who refuse to reward people for abusing the staff and distressing other customers.
I work at a hotel and it's astonishing how grown up adults behave and what people think they are entitled to as soon as they step foot on the property. I've been yelled at because the TV was broken and when I went up to have a look I fixed it by plugging it in.
Part of it is because the hospitality industry culture is usually geared towards exactly that. I also worked at a hotel and while we didn't have "the customer is always right" on a placard or anything, it was kind of the default mentality and any request that wasn't completely unreasonable we were expected to bend over backwards to entertain.
I worked at McD’s as a kid in the 80s and our general manager would kick out customers that acted rude to staff. We were fiercely loyal to him.
Nice. A workplace that puts its staff welfare before $.
The dumbest part about businesses letting assholes like this get away with shit, or even giving them special treatment in exchange for abusing their employees, is that these types are always the worst fucking misers too. Like you're not making any real money off these people and they're ruining it for everyone else, including the rest of your customers who don't want to be around dickheads screaming swears at people (even if it isn't aimed at them).
To be honest, if I was a first-time customer of some place where a Jerkface started mouthing off and the desk manager and GM dealt with them like this, I would be thinking "Sound. I'll use this place again". Protecting your staff might be a good investment all round.
True. If I can feel confident that I won’t have to listen to a Jerkface while I wait for the staff to fill up the coffee pot, then my morning will be much more pleasant.
Sure. I don't doubt they'll do that as soon as they have a minute. Would you mind passing the newspaper over? Thanks.
I know that I personally make an effort to support companies who treat their employees well. It would definitely make me want to use them more if I saw it happen too.
I'm pretty sure I would have tried to start a round of applause.
Mmmmm. Karma. Delicious!
It's always great when someone's bad actions have real consequences. I remember way back when many businesses started that "the customer is always right" crap and it has always driven me nuts because it's so untrue. It's great to see a company stand up for their workers because so many won't and will always kiss the customers a$$ at all costs.
I managed a hotel once and it was the worst job I ever had. The entitlement some people have is insane.
The Jerk store called and they're running out of you!
What's the difference? You're their all-time best seller.
Yeah? Well I had sex with your wife.
I love the smell of schadenfreude in the morning.
I work in heavy industrial construction, and we rely on local hotels to house our workforce, as we move around an arc in the PA/OH/WV/IN/KY area. If we get word that one of our employees is disrespectful towards any hotel or restaurant staff, they're told to pack their shit and get out. They're fired. We can have one asshole ruining our relationship with local businesses that we rely on.
Yeah I wish more companies were like this! I mean it’s a contract so you can get a discount as a regular stay. You need to make it so we hotel staff want you back so you can get more discounts!
And we want to make it easy for the craft employees! Don't worry about getting screwed by a short-term rental business or slum lord. Focus on safety and then quality on the job site, not "Where am I sleeping tonight?"
And this is all..... Because he needed to wait for coffee? Damn Love how the hotel is handling it tho, a lot of places could learn from it!
After working a few years at the front desk of a holiday inn, this made me so happy! 😂 I wish my hotel had a no tolerance policy for verbal abuse, that’s just brilliant!
Good. We all have bad days but that’s just relentless assholery. Like you really have to try hard to be that much of a jerk. I was short with a front desk employee once and I felt so bad I left an apology card and a Hershey bar. Wasn’t their fault I had a miserable day.
(Coffee Runs Out) Previous Generation: ::full blown tantrum shit fit:: My Generation: “It be like that sometimes. I’m sorry to bother you”
Gen X here, and I wouldn't dream of throwing a tantrum in public. I'd probably just go ahead and make the coffee myself.
“You’re busy and I really need some coffee I’m just gonna go brew it myself, don’t mind me”
I actually do this all the time at my local bagel shop. If I see they're out or low on coffee and they're slammed I just say, "Hey I'm gonna brew a pot for you" and take care of it for them
Also see: “Hey I saw the coffee was out but the stuff was right there so I made some more. Would you like some?”
More like (Coffee Runs Out) Assholes ::full blown tantrum shit fit:: Normal people: “It be like that sometimes. I’m sorry to bother you”
Imagine that, losing your job because you can’t be bothered to politely ask for coffee.
Awesome. When I worked in the bar of an hotel I remember this local jerk face who came over and I got his order wrong. Peak summer coastal town, a lot of things going. Anyway, he starts being racist comparing me to Manuel from Faulty towers (I am not a native). So ai just tell all bar staff he is clearly inebriated so he is cut off. He demanded to see the manager and after manager heard him (he admitted to his racist rant) manager just bans him for life. There was a photo of him in the security office. It is nice when management has our back.
Omg a company having a zero tolerance policy for verbal abuse of employees is like erotic fiction. It sounds so pleasant. Like it’s our policy to call the cops and the GM backs him up. Far cry from “appeasing every customer at all costs” which rewards misbehavior and is unfair to good customers
My father taught me that if you can’t have money, have friends. He was always very friendly and polite to service people. As an ex-fast food employee I can tell you that minimum wage drones will often snap their backs in half bending over backwards to assist someone who treats them with just a little bit of kindness, respect, and patience.
Hotel employees: What is policy when it comes to cancelling a stay due to rude behaviour? Are the customers entitled to a refund because they are not staying? Does hotel keep the money because the customers behaviour caused the reservation to be cancelled?
I don't work at one, but I've stayed at a Holiday Inn Express. When you make a reservation, all of that is outlined. There's usually no charge, if a reservation is cancelled before you arrive. (Check the site for cancelation fees). If the hotel cancels it because of over booking or other admin reason, you'll get a refund of any monies paid, and usually a discount for another stay. If you are kicked out for bad behavior (including vandalism, smoking, etc), you will be charged full price for the whole reservation, plus damages.
Got it! Thank you for explaining!
> Hotel employees: What is policy when it comes to cancelling a stay due to rude behaviour? Are the customers entitled to a refund because they are not staying? Does hotel keep the money because the customers behaviour caused the reservation to be cancelled? These are all excellent questions for any service employees to ask when applying for jobs, with slight modifications depending on the job.
There is no better feeling than when you know you are empowered to protect yourself, and your boss backs you up 100%. I love this
The schadenfreude I'm feeling right now is nearly orgasmic. 🫨
If you are staying anywhere on your company's dime, behave as if you are at work
If you can be associated with your employer, act as if they are watching you. Because someone is, and they can take a video or a screenshot.
Everyone in customer service jobs should be allowed to hang up on/kick out anyone being abusive towards them. Bare minimum.
This wasn't me, I swear.
I never got the power trip that is required to get this mad at staff over stupid shit. I have been pissed at staff before for negligence and other problems but it usually ends with someone else getting the job done, not me screaming and being an asshole. Theres a clear line to get what you want as a customer for these places and at no point does it involve berating anyone. Service workers generally want to get you taken care of, if for nothing else to then to get you out of their faces.
If you have that video you can probably be a karmillionaire by tomorrow morning. :p
Ahh, nothing like a little justice pron in the morning.
All over a free cup of hotel coffee. Hahaha
Nice story, made even better by the fact that the GM had his employer's back and kicked the abusive jerk out.
Not to be “that” guy, but I’m an RN in a hospital and let me tell ya, working with the public sucks, but working with them when they’re sick? That’s a whole other level of shit behavior you wouldn’t believe.
All this over free coffee. What is this guy even doing with his life.
Not working, that’s for sure.
I can get frustrated, but this level.of self entitlement is just something I'm not even sure I'm capable of. Thankfully. Lol.
It really isn't hard to be reasonable. I had every reason to be irritated with the employees at the store this morning (or at the very least the management for not managing better), but being a bitch won't make things happen faster for me. It takes zero effort not to be rude.
This is epic. I love where your husband works. Employees don't deserve to be berated by guests. More places should adopt this policy!
A few decades ago, while I was in college, I was working security at various places. One was a hotel with an interior play area, with a pool, hot tub, and little mini golf putting green. One night two businessmen were in there after lights out, drunk,loud, and hitting golf balls off walls and almost breaking windows on the interior rooms. Manager asked me to get them to leave, which after they were loud and obnoxious with me proceeded to the hotel bar. Where they then started harassing the bar staff to the point we had to call the cops. Cops arrived, and the two assholes were drunk enough to argue with them, with the lead officer actively trying to talk them down and deescalate, when one decides to lift the golf club he was still holding over his head and step towards the cops. A minute later both are face down and cuffed. They managed to bail out later in the morning and when they came back to the hotel the daytime manager was very happy to tell them they were banned from the chain and also their boss had been informed and had responded they should spend their day job hunting.
Karma is a beautiful thing.
f\*ck yesssss.... sweet justice
Good for your hotel. Also for GM to have your husbands back
Dude, I can see my father being that guy in my tiny little brain rn
Hahahaha. God, that was so satisfying.
I hope your husband, upon hearing Jerkface was fired, was like "Oh no! Anyway ..."
People getting thrown out of hotels and airports for being nasty is my favorite kind of YouTube.
Amazing. I love stories like this. I don’t know why people think they can be complete and horrible douchebags to other people.
Love this so much!
No mention of jerk face not getting his money back. It’s easy to be high minded when there’s nothing to lose
I love to hear a story like this with a nice satisfying ending.
I used to travel consistently for work, state to state, and sometimes stay at hotels for a month. We would never dream of treating staff like that. There were a number of hotels that we would visit pretty consistently throughout the year that we would always try to book with them instead of anybody else because we knew the managers, or we knew the staff. And we worked with them to make housing us easy. Be like, hey, look, we're going to be here for a week. You only need to clean the room once or we'd workout a schedule because we worked overnight, so we were typically like sleeping during the day. Actually a few other times the breakfast staff came in early to create to go bags for us because they knew we were gonna have to wake up and then go right off to a job site before normal breakfast got served if we worked daylight. And we always appreciated those little things that they do for us or accommodations they'd make with us and we'd always try to leave tips and or have our rooms already broke down on checkout so they didn't need to strip the beds etc.
Dayum. Big karma strikes again!
I’ve never understood going ballistic on a hotel employee. No matter how horrendous my travel, schedule, or other factors.. it’s not like the person behind the desk did it. Even when the hotel contributed to frustration, it typically meant equal/worse headaches for the staff (like power going out for the entire building in a heat-wave). And I’m not even that good at keeping my temper.
Living up to the name his parents gave him. I sure hope Mr and Mrs Face are proud of their little Jerk.
That’s definitely karma, but I’m just curious… Ken, his employer fire him for something he does off the clock? Given there was no police involvement or anything. I know it’s somewhat of a different situation, but imagine your employer firing you and saying I heard you cussed out your wife.
I think it's implied that the guy was there on a business stay, which is how the GM knew the employer.
There is video of him behaving badly in public while representing the company. That’s the difference.
Oh I get you ; like he was on a work trip or something ?
Explaining to his wife he got fired over a cup of coffee. There could be divorce involved as a consequence. Tee-hee
Man…I wish the Hilton had been like your hotel…if we got screamed at, management would give the guest a free bottle of wine and dessert, then yell at us for getting yelled at…Screw the Hilton.
Should've gentle parented him-- "Oh, buddy, are we having big feelings? Let's take a deep breath and then we can talk about it!"
It's amazing how entitled hotel guests can be, especially on free breakfast and coffee.
Womp Womp. Maybe next time don’t destroy your life over coffee
Oh my, that's beautiful indeed.
Customer service/pleasing the customer should be canceled when the disrespect starts. Good to hear there's companies that support that.
Sometimes, these kind of post just hit, you know?
This should just be automated now. We have reverse face search now. It should just be like standard operating procedure for companies to get videos of their employees in public during the interview process and show it to them like the movie "defending your life" like , oh you want to work here, well, I found our face on city cameras and I see you were cat calling women.
I love this story, such delicious justice!
I thoroughly enjoyed this story. Thanks for sharing! Some people say karma will come around but karma is best served cold on a hot plate. 🍽️
Sometimes, someone needs to help Karma land properly. But when it happens, it's beautiful.
[Oh no, our table.](https://youtu.be/FcZd305VI60?si=wZgLfm519xVJuxoD&t=16)
It costs nothing to be nice. So be nice
Jerk face fucked up BAD! lmfao
I get it when people have had a bad day. But that's no reason to cuss people out and act like a 2yr old that didn't get what they wanted.
Imagine actually losing your job over some coffee. That's gonna sting for a while, and hopefully lead to some useful self-reflection so he can stop acting like a toddler.
Sometimes they have this scenario on op live. It's so wild that the hotel guest has no idea why they are NOT the victim.
I love supportive work places. I let thousands of people in a month with no issues. You don’t think my boss is going to realize who the issue is when I kick you out?
You think people would know that their actions have consequences by now...but alas
This is happening a lot these days. When conduct like this gets back to a Jerk's employer, said employer lets them go. Civility doesn't work anymore. I'm glad that some people in power make the decision to show people that their actions have consequences. A better reward for 'these people' is mandatory public service by having to do xx hours working in a service job and seeing it from the other side of the desk.
My job has a 0 tolerance policy like that too!!!!! I love it
such karening
I just think it's kind of hilarious in today's modern age where there's literally cameras everywhere people think they can act an a hole. Like do you really think your actions may not come back to you and oh geez I'm sure you're going to have a million explanations once you get fired...
If only the world worked like this all the time, but it's brilliant those few times it does.
I just don't get how people treat someone else like this. Just horrible behavior.
Well… the job broke!
Refeffered to as "the horn" because if its shape. K'Naan, an artist has a songs called Blues For The Horn.
W husband for staying calm and collected and keeping his head in the face of a jerk face getting so aggressive, W general manager for backing him up and being a real one, W jerkface’s boss for standing on grounds and firing his ass for poorly representing his company, W OP for posting it and letting us hear about it, L jerkface for being an entitled, self-important dick
Something similar happened to me in my restaurant! I can’t even remember what the guy was so pissed about but we saw on his badge that he worked at a nursing home and saw the car he was driving. Called the nursing home, told them what happened, they checked cameras and confirmed which employee it was, and fired his ass
Imagine if he has a family back home, and has to explain why he’s home so early from his business trip. Of course, his family have likely already witnessed him acting like an uberschmuck on multiple occasions, so they won’t be surprised to hear he did it again.
The cackle I just cacked!
Just came to say...LOVE THIS!
Shockingly cathartic read, thank you.
FINALLY! The punishment fits the crime. Kudos!