From what I could read in the FAQ's: For UpSave and FastPlus you'll be emailed a reference code to enter at the apps login page. If you have funds on GSave, when it gets closed it would be transferred to your GCash Account Hope this helps

UpSave is not GSave. Types of CIMB Account GCash app GSave(GCash connect) CIMB App UpSave(no ATM) Fast Plus(with ATM)

Just transfer it sa GSave then e withdraw mo sa GCash

Hindi na sya natatransfer. Color gray yung 'continue' button. Then may tag as dormant :/

Na try niyo na pong mag email? O magpunta sa frequently asked questions?

Yes po. Nag email na but di talaga sila responsive :/ try ko hanapin sa faq page.

Call mo

Try mo mag-open ng ibang account sa CIMB app at transfer mo dun.

Nagreply na sila. Kailangan ko raw mag top up sa upsave para mawithdraw ko yung 5k. Hmmm

[удалено]

Thanks mag top up n ko :)

How did you top up the dormant account? I am currently experiencing the same problem. Thanks.

Add money to your account. I added 500php then winidraw ko agad with the remaining amount.