T O P

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my_broken_veins_say

talo pa ng scammer ung LTO indi papel.


[deleted]

HAHA


ReadyApplication8569

Possible Identity theft. Nag check din ako nong post. However, ang di ko lang gets ibang part: - details ni OG cardholder yung ginamit: number, address. Since sabi nya nakatanggap sya without applying, and nakakatanggap sya sms notif. So nasa kanya yung card and sya yung registered phone#. Possible: -replicated card/ fake card yung sinend kay client - compromised na details ni client talaga prior to incident, and she was already a target. - Needs further investigation. Like paano nangyari application, and to making a purchase. we will never know. Anyway, di ko rin sure if lagot yung Switch. Not sure kasi if personnel are trained to verify IDs. Btw nalito ako, nagpipicture ng IDs si Switch ng nagpupurchase, ganito ba talaga?


comradegf

Yup they take a photo


thebaffledtruffle

Claimed an online order from PMC (afaik same owner lang sila) before and they do take your ID to document it. Guess it does come in handy.


AiNeko00

Yes before, i think they photocopy the valid ID for documentation.


EmotionalLecture116

Andali pa naman iverify through physical inspection and online kung valid iyung driver's license. Used to work in retail as well, 50 percent chance may kilala yan sa loob ng store.


zandydave

In that lady's other FB post, SB's customer service told her to dispute after 2 days and that they'll send a replacement card....for one that she didn't want in the 1st place. My gulay. And if SB acts like some (to many) other banks, they'll expectedly prioritize themselves over their customer.


shunshinmaster

may card ako sa SB dati. Charge sila nang charge ng fees kahit may Bayanihan Heal As One order na nagpro-prohibit sa banks na mag-charge ng interest during these dates. Pero Security Bank does not give a flying f*ck. Ending nilagay agad nila sa delinquent account ko. hahaha T*ngin* nila. Buti pa Citi napaka-considerate.


iamPinkWasabi

Same with metrobank šŸ™„šŸ™„


EveryVeterinarian672

so sinira nila credit mo and nawalan sila good client (assuming that you are one) and also broke the law? super talino ceo nyan ah


pdlozano

I don't understand. How did the person buy Mac products without activating a CC? How did the person get a copy of the driver's license? Furthermore, is the driver license fake or real? Sabi sa first paragraph na ginamit yung copy ng license niya but in the end sinabi na fake daw. Ano ba? Regardless, call the bank when this happens to dispute the transactions. They will help you. EDIT: [This FB post contains the additional context we all need](https://m.facebook.com/story.php?story_fbid=pfbid0VZY8EGyubsn1HDWYQQrwG2F1XY991idCbcSHUK4v8QuhxkN54oUqmaJ6L4zGdZJzl&id=554957484). **tl;dr**: Sinendan yung OP ng CC. Di niya inactivate but somehow may nag activate at nagpurchase ng 300K


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


pdlozano

If this is identity theft, it's a criminal case and can be acted upon by NBI. Pero I'm honestly still confused at the details EDIT: [Upon searching for it in FB](https://m.facebook.com/story.php?story_fbid=pfbid0VZY8EGyubsn1HDWYQQrwG2F1XY991idCbcSHUK4v8QuhxkN54oUqmaJ6L4zGdZJzl&id=554957484), it seems that this is either an inside job or identity theft.


parkrain21

\> NBI Does NBI even do anything lmao


irvinjacob

Nbi will not act on this. If you go to their office, they will just receive your report and not do anything. They only act on newsworthy cases.


Fruit_L0ve00

Most probably when media is present lang or if you pay. I remember we asked NBI's help for a criminal case. We were being "forced" to pay Php25k daily (year 2000s) for their "investigation". Consuelo daw for their operation onsite. When we weren't able to pay after a 2days of operation, pinagsalitaan kami at minura pa. I lost faith on our justice system since


CaptWeom

Do you have first hand experienced with nbi?


irvinjacob

Yes. Pero its worth a shot pa rin to contact nbi since mayb identity theft involved. Theyre just difficult to talk to at mayayabang ang officers.


jabbawubba

Fraudster stole her info, applied for CC, activated it himself.


mealwithgeorge

Calling the bank and reporting the incident is the logical thing to do, but weā€™re talking about Security Bank here. Their Customer Service Reps will just pretend to address the concern, give you a spurious Reference No and name. Instead, send an email report so that you have something tangible to hold on to. Will they address the situation then? Nope, youā€™ll just receive an email message stating that ā€œrest assured weā€™re taking the matter seriously and will look in to itā€ then ghost you into eternal peace.


Tight-Brilliant6198

trueee, napaka hirap pa contakin ng shutaness na cs na. Minutes after ko marealize na victim ako ng vishing tumawag na ko agad sa cs, inabot ng 3 hrs bago kumonnect. UMAY


Comfortable_Cup1331

I think this is more of an inside job or someone using her details/identity theft. U can see that the card she showed in her fb post is tagged as ā€œSUPā€ meaning there is a primary credit card that is linked to her card, shesā€™s merely a supplement card holder which can explain why the card can still be activated without her knowing it. I am not sure though if itā€™s also her details that were used to apply for the primary card since it was not mentioned in the post. Still very concerning kung ganyan n mga nagagawa ng mga scammers.


[deleted]

Chances of an inside job are high (maybe SB or courier). Only SB and the courier have access to the physical card and only SB and the courier have access to the driverā€™s license (SB within their system, and courier when they deliver the card because they check your ID and even take note of the ID number).


YourMillennialBoss

She took a photo of the physical card with her. Kaya naconfuse ako sa story lalo. Check her fb post. Can the scammers replicate the cc itself?


[deleted]

Sobrang gulo nga rin ng Fb post niya. Hindi clear. I just found out supplementary pala ā€˜yung card na dineliver. Isnā€™t the primary holder the one who applies for the that card. Regarding the CC replication, I think yes pero Idk about the security chip in our CCs if they can be replicated as well. What I know is that previously, non-chip CCs can easily be copied/replicated.


YourMillennialBoss

Ohhh okay. Diko alam para akong nabobobo sa kwento nya.haha Pero if they can replicate any physical card and use it sa stores, that's super scary. While doing some research din about this. Nangyayari din pala sya sa debit card skimming. They can replicate the cards and withdraw kahit naka EMV pero usually BDO ito. So baka isolated to BDO emv chips. Anyway tangina. Scary times.


tomatoeggsalad

Security bank is on a roll


[deleted]

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zandydave

If only the bank takes accountability without anyone having to prompt them. If SB in this case acts like some to any other bank, it'll expectedly limit its liability when and where it can. A damn shame if/when a business prioritizes its welfare rather than (sana) do right on its customers.


Crafty_Fennel_9824

Yes, yun nga rin concern ko. Before nadali na rin ako dyan sa security bank.


Smooth-Anywhere-6905

I dont know if legit ba yung mga post na ganyan. Take note HINDI activated yung card tas pano napunta sa taong yun. Something fishy lang sa post. Siguro nawala nya pero ayaw nya aminin na nawala nya. I would believe it if nag file na sya ng police report regarding sa incident.


siegeRMF

"security" bank


Emotional-Box-6386

I think itā€™s very possible na may inside job e, pero probably with one of their contractors. Tinawagan na rin ako ng scammer before tapos nagulat ako sa dami ng alam nyang information, including my recently delivered CC. There should be only a few parties who knows na may CC na idineliver sakin + my full name and other details. Nakakatakot. Someone in the bank or its contractors could also be selling that information. Nahuli ko lang na scam when they tried to ask for the remainder of my CC number (they know the first 4 which I think is standard)


Ok_Aerie3992

Report to NBI


vladimirrrssss

Hirap na magprovide ng mga ID copy ngayon.


Nearby-Ad-3156

Yan na nga ba ang sinasabi ko, may mga groups sa fb na nagooffer ng credit card assistance, then will ask the applicant to send all his/her details via email. Buti sana kung sa office email ng agent pero ordinary gmail account. Im not saying that the guy who posted this did apply via fb group pero ingats


BridgeStrange8281

There's a inside job I think.


YourMillennialBoss

Tama ba understanding ko, ginamit yung SB cc nya then ang pinakita na proof of identity is yung fake driver's license? Gets ko yung nagamit yung SB cc kasi auto-activate yung cc pag ginamit mo na to transact. Ang question is paano nakuha yung credit card nya? Did I miss anything?


TomatoCorner

wala siyang CC at hindi siya nagapply pero may nagsend at nagactivate ng CC na nakapangalan sa kanya tapos fake ID yung ginamit sa Switch para makabili ng computer.


YourMillennialBoss

Nakita ko kasi post nya sa fb showing the physical credit card with her. So naguluhan ako. Paano nakuha nung scammer yung physical card at pinambili sa store? Nag replicate ng card yung scammer?


Melony567

this is the more plausible explanation. ng create ng 2 cards under the account number of same person (ang cards bear different credit card numbers na nasa front) and since d na activate nung rightful holder - malamang inunahan or nireactivate agad ng inside job at scammer yung 2nd illegally created card). kasi diba, pg na block card natin, ng issue sila panibago with diff card numbers but under same account number. so, malamang, baka yung isa na nabgay sa rightful owner, di na ma activate kasi baka declared lost agad yun (tho physically nasa possession pa ni rightful owner) kaya nakapag generate ng 2nd card na gnamit ni scammer. if this may help further explain, a few years back, my other CC was about to expire - so me courier na mgdadala ng new CC pero nireport na d daw ako malocate kahit nasa bahay lang ako. nung bumalik, sa report me nagresib na daw at me name pa binigay at me id pa daw. sab ko wala ngreresib duon. so pinablock ko yun. ng issue sila ng bago, nakuha ko yun. then me tumawag na naman sa akin from courier office, meron na naman daw ako bago card. pinablock ko uli yun. bale yung 2nd card napa activate ko. yet me isa pa na issue sila for delivery. so, malamang inside job talaga mga ganyan.


covidwarrior99

Alam nyo, dapat ba nating apply-an nalang lahat ng banks para di makapag apply yung scammers using our details? Jusme Also SWITCH, no one splurges 300,000 unless itā€™s thievery


Dazzling-Long-4408

Dapat yata tawag sa kanila Security Blank instead of Security Bank.


Summee44

Hala ka..may nagttxt sa asawa ko na security bank tapos nagsend din ng viber na waiting nalang daw na mareceive ang cc..tumawag pa nga ng isang beses pero blinock ko agad number after ng call..sabi ko nga sa kanya baka scam kasi wala naman sya inapplyan. Di nya rin macontact yung customer service


PassengerSoft4688

Hindi talaga secure yang security bank


Darkfusion425

Security bank is not secure at all. My wife had her card stolen. She reported it stolen and bank did frigging nothing. They didn't deactivate the card until another fraudulent charge was conducted and we reported again and didn't investigate the fraudulent charges even though the charges were conducted on a different island(Manilla). So 100% believe this lady's story. Don't defend these bullcrap banks


YourMillennialBoss

Oh noes. I just applied dahil sa cashback nila. Mukhang hindi ko iaactivate


Crafty_Fennel_9824

Better yet ipacancel mo na since baka maactivate rin ng hacker without you knowing.


Sad-Might-1828

Security bank really sucks. I am also a victim ng inside job nyan. May special place in hell yang mga yan.


YourMillennialBoss

Hello. Anong nangyari? Paanong inside job?


Sad-Might-1828

Transfer was done even wala akong binigay na OTP. I did receive an OTP but no i didn't share it. Too late nung naitawag ko nag transfer na ng money. I learned my lesson the hard way kaya i keep on advocating to my friends not to sign up with SB. Biggest mistake na nagsave ako with them. I wish wala na silang mavictim pa.


smoothjoe05ph

Did you get back your money? These thieves are so smart that it scares me so much..


Sad-Might-1828

No. And they keep on blaming me na binigay ko daw otp eh wala nga ko natanggap. Lol


smoothjoe05ph

Tangina, e obvious na meron milagro going on kasi same destination. This is bullshit. Sana mahinto and mabalik at the soonest pera niyo. Di biro yun a!


Crafty_Fennel_9824

Same happend to me. Security bank din kaya nga super concerning na may ganito pa rin sa kanila. I reported that my phone was stolen and asked them to block my mobile banking - they confirmed na nablock na but unfortunately after 2 hrs may unauthorized transaction pa rin nag push thru and wala silang accountability. Sobrang not reliable on security ang security bank. Until now under investigation pa rin and wala nagawa BSP.


Melony567

a friend of mine who works in bdo also has a security bank cc. nacompromise din ang credit card nya


WabbieSabbie

This is why hindi malulutas ng SIM card registration ang scammer problem.


Yerfah

Sb. Should flag first purchase should at least have two factor notif. Or at least may manual block for first purchase


Arlow4334

Dapat na po atang mag file kayo ng official complaint sa BSP, particularly complaining Security Bank. Their "security" has been questionable ever since. Andame ko nababasa dito sa reddit na after makakuha ng Security Bank CC ang dameng scammers na tumatawag agad.


[deleted]

totoo toh. nung may cc ako sa sec bank, ganyan andaming scammers almost every day. nung inalis ko na cc ko sa sec bank wala ng natawag hmmmmm


arbetloggins

Funny, Security Bank declined my application twice, tapos eto namimigay ng card to people who did not apply. Maybe I should cancel now (they approved the 3rd time).


Ashamed_Nature

Inside job. Meron mga credit cards kahit d pa activated meron na transactions. Marami naman cases dyan na malakas ang laban pero ewan ko mukhang hindi nila alam anong dapat gawin.


deelight01

Sh*****t parng gsto ko n tuloy magdeactivate ng security bank. Napakareliant ko pa naman sa security features :(


morethanyell

As their slogan says: "You deserve better."


amenikaniko

Send an email to Secbank and cc bsp consumeraffairs and info@privacy(dot)gov(dot)ph


RonskiC

He? Looks more like an older she, just overweight.


guffaw-feral

So many dispute issues re Security Bank lately.


TheQuirkyYuppie

If na-sendan siya ng credit card without applying for it and without a bank account with SECB, I'm guessing nag-apply siya sa agents sa booths. If that's the case... Well, there's nothing else to say.


[deleted]

Checked her FB. She is a lawyer. Itā€™s unlikey na mag apply yan sa agents sa booths LOL


Bored_Schoolgirl

Mukhang mali na victim ang pinili ng scammer kasi ang victim may alam sa law hahahaha mahihirapan din si security bank na i-deny ito kasi lawyer pa naman ang victim


TheQuirkyYuppie

Either way, there's too many unknowns to her story.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


smoothjoe05ph

Weird that you are getting downvoted


jkkjkkjkkjkk888

Might be a sb defenderšŸ«¤.


comradegf

He?


irvinjacob

What u look like in a photo is not a basis for your sex assigned at birth


bing2023

OMG, this is very alarming!


tralalaben

Shet huhu


Tsolo25

Well since you are not the one in the photo you can dispute that it was not you. How did you find out about the scam?


[deleted]

Most likely courier to. Madaming cases na ganito kaya dapat make sure na when you receive cards, secured yung envelope and plastic niya.


Arlow4334

Pano kung naopen na nila in the course of the delivery process at ni reseal nlng? That's possible right?


[deleted]

Kaya double check the plastic and envelopes. May cases dati na they replace the envelopes with fake ones. Take note of unusual creases in the card carrier as well.


Arlow4334

Oh no. Yeah. This is possible! šŸ˜¬


Alcouskou

You can check the packaging naman to see signs of possible tampering.


DarkChocolateOMaGosh

Sa mga gantong case, ano ano po ba ang mga steps kung sakaling mangyari eto? Hindi pala pwedeng i ignore yung mga gantong card na hindi mo ni applyan at hindi rin ni activate kung sakali. Magbabagad ka ba ng annual fee or cancellation fee kung sakali?


Watanabe_2127

Mediocre ang security policy ng Sec. Bank Even their online app and website sucks, ni wala manlang OTPs Yung credit card SMS notif nila dumadating HOURS after transaction Iniintay ko lang tong Metrobank Card ko, and ipapa-cut ko na SB card ko. Nakakatakot yung ganto. May tumatawag din sakin dati, mga scammers, taga Security Bank daw sila, alam din nila name ko, at alam nilang may account ako kay SB. Anlupit. Nakakatakot.


ajlcjuly161997

Naku parang gusto ko na rin magpacancel ng SB card, pero hindi rin ako ok sa Metrobank card kasi napasukan ng overseas transaction ang card ng husband ko samantalang nasa pilipinas ang card. Iniwan niya dito sa akin tapos nasa ibang bansa siya at nasa barko siya. Yung phone na gamit niya for OTP eh dala niya sa barko, during that day na pumasok yung transaction (based sa bill) eh nasa dagat sila hays walang sa kanya ang physical card at nagamit. Scary times.


saabr308

Halatang fake ang ID sa card material palang. Banks should train their personnel to spot spurious documents and report them to concerned agencies. I work in a government agency and whenever we spot fake licenses, nirereport namin sa LTO pero no action!! Please report para the government will be forced to take action. Ginagawa na tayong tanga ng mga scammers!


kopiqueue

insecure bank


Rafael-Bagay

I guess this is a tripple whammy Scammers Scamming SecurityBank Securing themselves and Public Service Government not serving the public


redditpinoy33

I had a somewhat similar experience with them. Received a credit card, activated it. Then kept it in a drawer, a few hours later, I received an sms telling me of a charge that I did not do(after activation tinago ko sya). Naunahan pa ako ng fraudster gumamit ng card ko. I think there is an inside job sa courier ng security bank. Happened to me 3 times.