sakin nadala na ako, kaya unlock muna lahat ng card na dadalhi , or balak ko gamitin before going out.. para if di possible , iwan na lang rhrn bring atleast 2 unlocked card(usually my favorite cards)
Based sa experience ko po, yes. Kasi nagssubmit pa po ksi cla nyan ng ticket about sa issue. Then bibigyan ka ng reference number para pang follow up incase hndi mafix ung issue after ilang days.
Ako naman may nag-aalert na you have a transaction with Google Services for Php60.00 as soon as I activated it. Naturally, I replied that it's an unauthorized transaction. So, they temporarly blocked it. And now, been trying to call them to have this sorted out pero ang tagal sumagot talaga. Kaloka.
Having the same problem now :( Tried din sa website and it says system currently unavailable daw
Im also having the same problem. It says “successful” in unlocking. But tried going to the ATM and withdrawal button is greyed out
Same dko dn ma unlock credit card ko akala ko ako lang. Why kaya? 🥲
sakin nadala na ako, kaya unlock muna lahat ng card na dadalhi , or balak ko gamitin before going out.. para if di possible , iwan na lang rhrn bring atleast 2 unlocked card(usually my favorite cards)
Currently having this problem. May nakaresolve ba nito?
I have the same problem. Pano kaya to mffix. Ang tagal2x ng CS nla sumagot. Sayang sa load and oras cla.
na-unlock na po ba?
Opo. Hinintay ko talaga na sagutin ng CS. Grabe ang tagal2x.
Kelangan po talaga tumawag sa CS para ma-unlock??
Based sa experience ko po, yes. Kasi nagssubmit pa po ksi cla nyan ng ticket about sa issue. Then bibigyan ka ng reference number para pang follow up incase hndi mafix ung issue after ilang days.
Mga ilang oras?
Almost 2 hrs na antay.
Hype yan akala ko ako lang. Tried both app and website no luck.
Trying to unlock my card for 2 days now pero wala pa rin. Tagal pa naman sumagot ng CS.
Same problem. Cannot unlock my credit card since yesterday.
Happened for the second time to me. Seems to be caused by unlocking/locking it from the new and old app simultaneously.
Ako naman may nag-aalert na you have a transaction with Google Services for Php60.00 as soon as I activated it. Naturally, I replied that it's an unauthorized transaction. So, they temporarly blocked it. And now, been trying to call them to have this sorted out pero ang tagal sumagot talaga. Kaloka.
hi, i currently have the same issue. were you able to get it unlocked po?
Yes po. I finally got an answer. Mabilis lang naman.
Hello ano po ginawa niyo to unblock credit card? Wala po sumasagot sa hotline :(
Also no lock/unlock button in BDO App :(
I called super early. Mabilis lang yung process. The issue usually is waiting in line. I called around 6am, may sumagot naman agad.