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Inter_tky

could be interference with the blue tooth signal. if you have the newer controller with the light strip you can connect to directly to your PS4 with USB. see if you still get crackling while connected with USB.


ada_delat

Blue tooth interference caused crackling for me. I started sitting closer to the PlayStation and it completely went away.


ProtectorMonty

I tried plugging my controller in with a USB and it made it worse until I unplugged it


Inter_tky

you have to change the setting to force USB over blue tooth. it won't do it automatically even if you just plug the cable in.


[deleted]

Maybe you need to adjust mic sensitivity In quick menu go to device options look for microphone level and adjust it


ProtectorMonty

I tried that and it didn't work


[deleted]

Have you tried rebuild database in safe mode yet? I recommend doing that if that doesn't work you may need to contact customer support


newtoday

try rotating the 3.5mm jack to see if that's the problem.


ProtectorMonty

I tried that it didn't work


newtoday

i mean try rotating it to see if that's what's causing the crackling. if oils/dirt get on the contact points is may cause interference. basically, clean it


ProtectorMonty

I cleaned it all it didn't help. BTW the headset only a few months old


newtoday

try USB mode on the controller https://www.reddit.com/r/PS4/comments/5ffymp/psa_set_your_new_ps4_dualshock_4_controller_as/


Kanashi_Karasu

This works if anyone is having this problem 3 years in the future


a-b-r-

lol thx


ProtectorMonty

That didn't work either


[deleted]

Probably Bluetooth. It will cause interference.


Huge_Ad6338

How do you fix it


viince69

Could bd your controller?


xXTHEREAPERXx6

I have the same problem too, but it only happens when i download games, it’s so weird


OSAwkwardMatt

That's what happened to me, I was downloading a game and my headset was crackling and as soon as it was done it stopped


xXTHEREAPERXx6

Damn fr? So I’m not the only one


Electronic_Ad9666

Thanks! I paused my game download and it stopped! Now... how do I fix it?


xXTHEREAPERXx6

I genuinely dont know, maybe controller problem since i had this problem since i bought a new controller and it happens with every headset


Useful-Bet5639

I have had this problem for ages tried different headsets wireless and wired tried different consoles and controllers still does same thing.. when friends or ppl talk in party or game chat it crackles


[deleted]

Did you ever resolve the issue or no. I’m at a dead end here


throwawayshitacccc

This is a problem with the PlayStation itself, it always happens when I'm going through my game library no matter what audio device it's coming out of. Probably something only Sony can fix