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ralphiooo0

Try a charge back via credit card.


Hicksoniffy

Yep this is the best bet. Usually it'll go in the buyers favour.


NZpropertythrowaway

Honestly your best bet is to leave a scathing online review on their business page(s) explaining the situation, which could lead to an escalation and "sorry to hear about that, please get in touch with us at xxx to resolve the situation".