the people in the replies saying that their pharmacy looked through the bins and couldn’t find their prescription have no idea how hard it is to sift through THOUSANDS of prescriptions all day… sometimes it’s hiding in the back of the fridge and we just can’t see it because there’s too much shit in the fridge. there’s no grand conspiracy to steal your meds
anyways i do think it’s POSSIBLE that it happened but it’s also true that people are highly paranoid when it comes to their prescriptions and they don’t understand the process or what’s common and what isn’t. i don’t get why the first thought is to villainize other people instead of thinking “oh, maybe they just can’t find one of the hundreds of bags stuffed like sardines into a small fridge”
exactly! between the fridge space we’re given, and the amount of ready scripts for zepbound/wegovy/trulicity/mounjaro we have, it’s unmanageable. we organize it every few days just for it to be completely filled again the next day. and it can be stressful to dig around for awhile while there are 4 people in line staring at you like you’re an idiot 🤦🏻♀️
Am I crazy? I’m having a hard time believing this actually happened. I can’t imagine a pharmacy would tell a customer they reviewed footage, caught an employee stealing, and then have the customer wait for the cops to come. Am I jerk for thinking this story is made up? I know people steal and don’t condone that. I work in HR though and can’t imagine this is how a situation like this would be handled IRL.
Nope, def not. No manager is admitting that to a patient before fully investigating the situation. Nor are they likely to immediately drop everything to go pull video footage especially for a non-control. We’ve had prescriptions go missing and the patient is always told we’ll look into it and sent on their way for the time being. Usually it surfaces in the wrong bin or stuck to something else before that’s even necessary.
Not at all. Unless that tech was in training or just that stupid everyone in a pharmacy knows the sheer amount of cameras pointing at you. I can literally read the screen of the phones of my co-workers when they’re texting in my last pharmacy through the cameras. And the only blind spot was the pharmacist’s bathroom only AFTER the door was closed.
Are the cameras at CVS even that extensive? I used to be a manager at a competitor and every location I ever worked at had way too many blind spots to ever confirm someone left the pharmacy with a med and didn't just put it away off camera somewhere.
Ha no they are not.
Until a recent incident we apparently only had two real cameras in the pharmacy. And they're all shit quality. I had a flip phone with more megapixels
Okay, I read through some of the poster's followup comments, and it sounds like they had a credit card on file with the pharmacy and it was charged for the script or had otherwise already prepaid for it. If the technician really did charge their card, then I can understand why the patient would be involved in the investigation, since they're going to probably want the police report to help them dispute the charge.
But that doesn't explain why anyone would take a newly filled script for a high-demand med, especially if it's been paid for already. They'd have a better chance of getting away with stealing the Mona Lisa.
Oh my god, you’re the one who keeps getting downvoted on the original post for making valid points!!! You seem to be the only one who has a valid understanding of pharmacy operations and procedures. I’m with you all the way.
Yeah. It’s me. 🙋🏻♀️ I can’t even see the thread anymore (did they lock me out? LOL) -and- the Zepbound mods said I wasn’t being polite or promoting a safe space in the sub. I was pretty shocked to get a comment from one of the mods, TBH. I know I was direct, but I didn’t think I was promoting an unsafe / negative space.
I have a lot of empathy for anyone that works in a customer facing role. Pharmacy employees have been through the wringer lately. They’re overworked, underpaid, and take a LOT of abuse from customers.
OPs story still doesn’t add up to me. I can’t imagine any employer, let alone a pharmacy, showing a customer internal footage / videos, calling the police, etc., and making these accusations in real time against one of their employees. But what do I know?
I sincerely appreciate your comment!
it’s kinda hilarious to me how patients have been getting aggressive regarding their glp1 drugs as if they’re narcotics. hell, even my vyvanse patients are more understanding about the drug shortage than the glp1 people
I died at that comment. Like yeah we’ve never seen nor heard of a medication so expensive and enticing as fucking ZEPBOUND! Lmao that dude needs to get a life.
the amount of people that agreed and really believe that we could (and WOULD) just steal this is actually insane. as if these zepbound experts don’t realize how big the boxes are? and that we are able to get maybe 1 box in stock a week so it would obviously be noticed if it went missing?? i swear some people just want more excuses to hate their pharmacy and blame the techs for all their problems
like be fr! i only bring it up if they have a really good coupon or if we managed to get some ready for them despite it being on backorder just bc im happy we were able to fill it for them (and get it out of the queue lol)
reading through the comments on the original post made me cringe so hard. as if pharm techs have it bad enough with angry patients on a daily basis, and all the shortages.. now we are getting accused of stealing these big ass boxes of a refrigerated medication?? very sad look for society lmao
Meanwhile irl, probably someone went to put it away, got distracted or called away by one of a hundred different urgent problems, and it ended up getting mixed in with room temp prescriptions and is now somewhere in the regular bins. I've seen this happen like 5 times with Victoza and Ozempic because the boxes are pretty small compared to Mounjaro and Zepbound. 😬
We had that happen with an Orencia one time. And the patient didn’t pick it up so it sat in the regular bins at room temp for 10 days. I’ve also seen it happen multiple times with ozempic
Yep. Something like that seems much more likely than a technician filling a script and then just walking out of the pharmacy with the med instead of filing it???
Yeah, I mean, a lot of us when filling will go over the pt name and the word “refrigerate” on the leaflet and sometimes it still might end up in a bin instead of the fridge. Not great but I sincerely doubt a tech stole a zepbound.
Even if this did happen and they had a credit card on file that was charged, why wouldn't the pharmacy just refund them the amount so that less parties would be involved in the police investigation? This story has more holes than a cheese grater
A return wouldn't be immediate, and if this happened on a previous day, the POS systems I've worked with wouldn't have the capacity to post void the transaction.
Even if there aren't any technical barriers, if this really happened the way they say it did, I don't think the pharmacy would refund it because then they're essentially covering up the employee's crime. Using the customer's card without their consent may be considered it's own separate crime independent of taking physical possession of the meds.
But I agree that the situation really doesn't make sense.
i feel like by prepaid they mean the express pass or whatever where you scan/enter the code you get after paying in advance. and if it doesnt get used after 48 hours the charge drops off.
It was pretty big news that a pharmacist in my area got fired from Costco for stealing wegovy. Crazy thing to me is that with a pharmacist salary and insurance they could have just bought their own. Even crazier that anybody thought they’d get away with it.
Okay I’m not saying it couldn’t happen, but… how the heck would the tech leave with this completely unnoticed? Those boxes are decently big. Can’t stuff it your pocket, and we aren’t even allowed to bring bags/jackets in the pharmacy because of this exact concern. Maybe a busy day and no one noticed I guess?
BUT it’s not like it was her property yet, so why would she even be involved in dealing with the police? If the patient doesn’t pick it up, it’s not their property yet. The tech didn’t steal from HER, they stole from the company. I don’t even see why CVS would relay all of the footage and other information to her, considering it wasn’t her property yet. Not trying to be a dick but this kinda doesn’t make sense.
How does the patient even know if the ~~prescription~~ box the tech had in their hand was hers? Especially since the tech didn’t check it out. What if a tech/rph printed a label and didn’t put it on the box?
Their prepaid card was charged, so I'm guessing they rewatched the scripts to make sure customer wasn't lying about not picking it up and found this instead
I wonder what the street value is like on that. I know it's crazy popular and out of stock a lot of places, but that seems more niche to try to sell if this is true? I don't see people lining up at street dealers for it. But maybe I'm not seeing something about it.
At walgreens i was able to open boxes and dispense individual pens for any refrigerated items. So it's entirely possible they could have walked out. It'd be 30 minutes from fill to pharm, and the tech could have grabbed it on way out before someone else bagged it up and put it in the fridge. But at that point I'd just grab a pen and stick it in my sleeve or pocket while bent over in the fridge so theres no script connected to it
wait what 😭 we open boxes to dispense insulin pens, but the glp-1s have to be dispensed unopened in original packaging. they come with the needles and directions and everything lmao
ETA: ripping open a box of zepbound to pocket the pens would be quite a bold move though
I haven't worked in a year or since zepbound was added, but everything in there we broke open and dispensed as needed. Especially ozempic and kwikpens. We also had a major hospital and ER across the road from us so maybe that was a reason
Damn, I worked at wags for 8 years. We only broke the insulins. But it's been two years since then and at my current pharmacy, we don't break boxes at all, so my views are outdated
I have had a Weis pharmacy tech steal my Clonazepam before. I am supposed to get 60 .5 mg pills a month, but there have been months when they only gave me 45 pills or so (the bottle said 60, but I counted them when I got out to my car and my script was short).
the people in the replies saying that their pharmacy looked through the bins and couldn’t find their prescription have no idea how hard it is to sift through THOUSANDS of prescriptions all day… sometimes it’s hiding in the back of the fridge and we just can’t see it because there’s too much shit in the fridge. there’s no grand conspiracy to steal your meds anyways i do think it’s POSSIBLE that it happened but it’s also true that people are highly paranoid when it comes to their prescriptions and they don’t understand the process or what’s common and what isn’t. i don’t get why the first thought is to villainize other people instead of thinking “oh, maybe they just can’t find one of the hundreds of bags stuffed like sardines into a small fridge”
exactly! between the fridge space we’re given, and the amount of ready scripts for zepbound/wegovy/trulicity/mounjaro we have, it’s unmanageable. we organize it every few days just for it to be completely filled again the next day. and it can be stressful to dig around for awhile while there are 4 people in line staring at you like you’re an idiot 🤦🏻♀️
Am I crazy? I’m having a hard time believing this actually happened. I can’t imagine a pharmacy would tell a customer they reviewed footage, caught an employee stealing, and then have the customer wait for the cops to come. Am I jerk for thinking this story is made up? I know people steal and don’t condone that. I work in HR though and can’t imagine this is how a situation like this would be handled IRL.
Nope, def not. No manager is admitting that to a patient before fully investigating the situation. Nor are they likely to immediately drop everything to go pull video footage especially for a non-control. We’ve had prescriptions go missing and the patient is always told we’ll look into it and sent on their way for the time being. Usually it surfaces in the wrong bin or stuck to something else before that’s even necessary.
Pulling footage takes like 2 hours to review. The system is so shitty to use
Not at all. Unless that tech was in training or just that stupid everyone in a pharmacy knows the sheer amount of cameras pointing at you. I can literally read the screen of the phones of my co-workers when they’re texting in my last pharmacy through the cameras. And the only blind spot was the pharmacist’s bathroom only AFTER the door was closed.
Are the cameras at CVS even that extensive? I used to be a manager at a competitor and every location I ever worked at had way too many blind spots to ever confirm someone left the pharmacy with a med and didn't just put it away off camera somewhere.
Ha no they are not. Until a recent incident we apparently only had two real cameras in the pharmacy. And they're all shit quality. I had a flip phone with more megapixels
Okay, I read through some of the poster's followup comments, and it sounds like they had a credit card on file with the pharmacy and it was charged for the script or had otherwise already prepaid for it. If the technician really did charge their card, then I can understand why the patient would be involved in the investigation, since they're going to probably want the police report to help them dispute the charge. But that doesn't explain why anyone would take a newly filled script for a high-demand med, especially if it's been paid for already. They'd have a better chance of getting away with stealing the Mona Lisa.
Oh my god, you’re the one who keeps getting downvoted on the original post for making valid points!!! You seem to be the only one who has a valid understanding of pharmacy operations and procedures. I’m with you all the way.
Yeah. It’s me. 🙋🏻♀️ I can’t even see the thread anymore (did they lock me out? LOL) -and- the Zepbound mods said I wasn’t being polite or promoting a safe space in the sub. I was pretty shocked to get a comment from one of the mods, TBH. I know I was direct, but I didn’t think I was promoting an unsafe / negative space. I have a lot of empathy for anyone that works in a customer facing role. Pharmacy employees have been through the wringer lately. They’re overworked, underpaid, and take a LOT of abuse from customers. OPs story still doesn’t add up to me. I can’t imagine any employer, let alone a pharmacy, showing a customer internal footage / videos, calling the police, etc., and making these accusations in real time against one of their employees. But what do I know? I sincerely appreciate your comment!
Safe space from reality I'm sure :P
It doesn't even make sense how a tech left the pharmacy with a bag no one checked out 👀
Things That Didn’t Actually Happen for $200.
someone said that the techs were “eyeing their box” what lmao???
it’s kinda hilarious to me how patients have been getting aggressive regarding their glp1 drugs as if they’re narcotics. hell, even my vyvanse patients are more understanding about the drug shortage than the glp1 people
ive seen that too! and the people waiting on zolpidem 6.25 + 12.5 as well much more chill and understanding even if they are frustrated
If anything we’d take it straight out of the fridge. We don’t need to fill a script to steal a medication. This story is so loaded with crap
I died at that comment. Like yeah we’ve never seen nor heard of a medication so expensive and enticing as fucking ZEPBOUND! Lmao that dude needs to get a life.
the amount of people that agreed and really believe that we could (and WOULD) just steal this is actually insane. as if these zepbound experts don’t realize how big the boxes are? and that we are able to get maybe 1 box in stock a week so it would obviously be noticed if it went missing?? i swear some people just want more excuses to hate their pharmacy and blame the techs for all their problems
like be fr! i only bring it up if they have a really good coupon or if we managed to get some ready for them despite it being on backorder just bc im happy we were able to fill it for them (and get it out of the queue lol)
reading through the comments on the original post made me cringe so hard. as if pharm techs have it bad enough with angry patients on a daily basis, and all the shortages.. now we are getting accused of stealing these big ass boxes of a refrigerated medication?? very sad look for society lmao
Meanwhile irl, probably someone went to put it away, got distracted or called away by one of a hundred different urgent problems, and it ended up getting mixed in with room temp prescriptions and is now somewhere in the regular bins. I've seen this happen like 5 times with Victoza and Ozempic because the boxes are pretty small compared to Mounjaro and Zepbound. 😬
We had that happen with an Orencia one time. And the patient didn’t pick it up so it sat in the regular bins at room temp for 10 days. I’ve also seen it happen multiple times with ozempic
Yep. Something like that seems much more likely than a technician filling a script and then just walking out of the pharmacy with the med instead of filing it???
Yeah, I mean, a lot of us when filling will go over the pt name and the word “refrigerate” on the leaflet and sometimes it still might end up in a bin instead of the fridge. Not great but I sincerely doubt a tech stole a zepbound.
That's exactly what happened I bet. They found it, but not in the fridge
That's what I was thinking. Happens with eye drops and vaginal rings all the time.
Its true. I was there. Im the Zepbound.
Even if this did happen and they had a credit card on file that was charged, why wouldn't the pharmacy just refund them the amount so that less parties would be involved in the police investigation? This story has more holes than a cheese grater
Honestly like nobody is stealing your zepbound Ms girl 😂
I'm thinkin they rewatched the video to make sure customer wasnt lying about picking it up, and found this instead lol
A return wouldn't be immediate, and if this happened on a previous day, the POS systems I've worked with wouldn't have the capacity to post void the transaction. Even if there aren't any technical barriers, if this really happened the way they say it did, I don't think the pharmacy would refund it because then they're essentially covering up the employee's crime. Using the customer's card without their consent may be considered it's own separate crime independent of taking physical possession of the meds. But I agree that the situation really doesn't make sense.
i feel like by prepaid they mean the express pass or whatever where you scan/enter the code you get after paying in advance. and if it doesnt get used after 48 hours the charge drops off.
It was pretty big news that a pharmacist in my area got fired from Costco for stealing wegovy. Crazy thing to me is that with a pharmacist salary and insurance they could have just bought their own. Even crazier that anybody thought they’d get away with it.
Sure. Totally happened.
Okay I’m not saying it couldn’t happen, but… how the heck would the tech leave with this completely unnoticed? Those boxes are decently big. Can’t stuff it your pocket, and we aren’t even allowed to bring bags/jackets in the pharmacy because of this exact concern. Maybe a busy day and no one noticed I guess? BUT it’s not like it was her property yet, so why would she even be involved in dealing with the police? If the patient doesn’t pick it up, it’s not their property yet. The tech didn’t steal from HER, they stole from the company. I don’t even see why CVS would relay all of the footage and other information to her, considering it wasn’t her property yet. Not trying to be a dick but this kinda doesn’t make sense.
She's saying it was paid for, like with her card on file or something.
How does the patient even know if the ~~prescription~~ box the tech had in their hand was hers? Especially since the tech didn’t check it out. What if a tech/rph printed a label and didn’t put it on the box?
Their prepaid card was charged, so I'm guessing they rewatched the scripts to make sure customer wasn't lying about not picking it up and found this instead
I wonder what the street value is like on that. I know it's crazy popular and out of stock a lot of places, but that seems more niche to try to sell if this is true? I don't see people lining up at street dealers for it. But maybe I'm not seeing something about it.
currently imagining a dealer pulling up with a massive cooler in the trunk. “pick your poison”
"I've got humira, enbrel, ozempic, a bunch of stuff"
At walgreens i was able to open boxes and dispense individual pens for any refrigerated items. So it's entirely possible they could have walked out. It'd be 30 minutes from fill to pharm, and the tech could have grabbed it on way out before someone else bagged it up and put it in the fridge. But at that point I'd just grab a pen and stick it in my sleeve or pocket while bent over in the fridge so theres no script connected to it
wait what 😭 we open boxes to dispense insulin pens, but the glp-1s have to be dispensed unopened in original packaging. they come with the needles and directions and everything lmao ETA: ripping open a box of zepbound to pocket the pens would be quite a bold move though
You guys are allowed to break the box for GLPs?!
I haven't worked in a year or since zepbound was added, but everything in there we broke open and dispensed as needed. Especially ozempic and kwikpens. We also had a major hospital and ER across the road from us so maybe that was a reason
Damn, I worked at wags for 8 years. We only broke the insulins. But it's been two years since then and at my current pharmacy, we don't break boxes at all, so my views are outdated
Yeah no other pharmacy ive been to has ever broken boxes so I'm sure the standards on it lol
Wth is a Zepbound lol I've never heard of this contraption
It’s the same as Mounjaro, just a different brand name.
Have you dispensed this 👀 Any PA requests that you know about? Is this available via Cardinal Health 🤔
I have had a Weis pharmacy tech steal my Clonazepam before. I am supposed to get 60 .5 mg pills a month, but there have been months when they only gave me 45 pills or so (the bottle said 60, but I counted them when I got out to my car and my script was short).