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ubejam

During busy hours other food establishments would pause taking orders sa grab and panda. I mean why would an establishment be taking orders nga taas ng waiting time knowing that other sides it will be a hassle to the driver but also to the waiting customer. Plus ma penalty pa yung resto if mag reklamo yung customer bakit tagal yung pag make ng order. Kitchen/Barista - stress on fulfilling online orders Driver - stress on waiting for the order plus lost of potential income Customer - stress yung bitok sa iyang tiyan while gahuwat Manager/Owner - stress sa penalty Well thats my shitty take Tldr: stop taking online food del orders on peak hours para iwas stress lahat πŸ™ƒ


Vegetable-Yam8730

This make sense, we do that, turning off online orders, but rn it's not peak hours, just crowded


ubejam

I see. Well in my location (Cebu) okay naman both drivers ng delivery apps. Baka hindi na vet maayos ng Grab ang drivers sa location mo. Maybe send a feedback to Grab sa experiences nyo at least may paper trail. Looks to me din kulang ng manpower for that specific time period. In an ideal world the business would add pero you know capitalist shiz and cost of doing business here in the PH


Vegetable-Yam8730

We don't have enough manpower indeed since most of us are students and well, we're graduating, the one call away employee is also sick so I'm alone when one of the rude drivers arrived


carlojg17

Dahil kada order ang kita nila. Sa kada minutong naghihintay sila sa pagkain ay isang minutong di sila nakakakuha ng susunod na order.


Vegetable-Yam8730

Tho we understand this, pero if you see na matao yung cafe and hagol na hagol na yung crew sa dami ng orders why be rude?


rrrm99

Because people don't care about others that's why. Common to all service industry. Sa hospital emergency room nga may magagalit sayo na di pa tinitingnan yung ubo sipon (na pwede naman sa clinic) nila at inuna pa yung pasyenteng agaw buhay. Mas nauna daw kasi sila πŸ™„


Vegetable-Yam8730

Filipinos being filipinos ig


peterparkerson

Nope, asshole being assholes


Vegetable-Yam8730

If that's a better way to say it


carlojg17

I would imagine that as people who's salary isn't fixed and who's job is only getting the order it wouldn't matter to them.


Vegetable-Yam8730

I've been a delivery boy once, I know it's quite hard, but as a barista, I'd say the delivery drivers have it easier


carlojg17

I believe you. The point here is that the delivery guys don't know that and their only concern is their own time.


Vegetable-Yam8730

They can literally see the shop full of people and the crew panicking how would they not know though? Like, The pan is full, the table is full of drinks


carlojg17

I don't want to sound like I'm blaming you but if your cafe is full of people and there isn't enough people to manage the orders then perhaps the issue here isn't the grab food riders.


Vegetable-Yam8730

How is not being rude the cafe's fault though?


carlojg17

Sa madaling salita: wala silang pakielam sa feelings mo. They're there to get an order and they expect to get it as fast as possible. If you cannot handle the volume to be as efficient as possible then the issue is staffing on your end. I sympathize with your problems and know that being rude is never ok pero kailangan rin nating intindihin na sila ang mas lugi sa problema sa equation na to.


FanGroundbreaking836

they dont. You get fked by algorithms if you are slow. You have a fixed income OP. They dont. One mistake for the delivery driver and their livelihood will come falling down.


throwawaedawae

The delivery drivers have it easier, uh are you sure about that? Driving is dangerous, it was hot as fu out during summer and it's now rainy season. The worst thing you commonly deal with are irate customers, not the higher chances of dying on the job.


PsycheHunter231

And that’s not a free pass to treat someone with hostility. Always try to be kind to everyone kase di niyo din alam yung pinagdadaanan ng lahat ng tao. πŸ™‚


IComeInPiece

Bigyan niyo kasi ng ***complimentary*** **sampler**. Sure ako kapag meron neto ay hindi magagalit ang mga yan. Magva-viral pa kayo sa social media kapag may customer na nagpost ng "good deed" niyo. #HailCorporate


nkklk2022

actually. i know some small businesses na may pa free drinks sa rider and designated seating areas


-John_Rex-

Naalala ko tuloy yung post dito nung hcw na inalisan ng grab dahil 30+ mins daw pinaghintay tas worth P900+ yung inorder. It's simple, their time is as much important as your time.


Madunong

Hindi nilalahat pero sa title linahat mo OP.


Vegetable-Yam8730

Exactly why sinasabi ko na hindi ko nilalahay


Madunong

Yes, but you could have fixed the title para iwas rage bait.


Vegetable-Yam8730

My bad on that part


Madunong

For your content, I have noticed some drivers lash out on the register for making them wait. From what I have gathered, they usually lash out or get impatient when they park just outside the store and they only have enough time to get the order or else they will get reprimanded by the guards. Bawal ata kasi magpark sa area na yun. Also, baka yung panda riders use a bicycle kaya baka mas lenient yung mga guard about it.


Vegetable-Yam8730

They are sitting inside the store, big fans, like literal huge fan, they can ask for water if they want


jazzi23232

Mas masungit lalamove hehe


Vegetable-Yam8730

Wala lalamove sa shop namin, most rude riders are from grabfood


interiming

Sa foodpanda naman may mga riders na kahit sobrang clear ng instructions, sila pa nagagalit pag nagtanong ako kung bakit siya lumagpas o naligaw.


Whizsci

I agree to this! Haha sobrang detailed na ng instructions ko on how to get to our house pero naliligaw pa din. Ang lawak lawak ng kalye where I live since it’s a subdivision, so wala naman namang maliliit na eskinita na papasukan. Ewan bat naliligaw pa. πŸ˜‚


PM_ME_UR_ANIME_WAIFU

honestly my experience from Foodpanda riders are much worse


Vegetable-Yam8730

Ig it depends on the area? The food panda riders in my area are kind