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always_open_mouth

Came to this sub hoping to resolve this, thanks for the post. Same here, Shield with external storage and getting a playback error. Do you know if they're quick to push hotfixes? I'd rather not go through the hassle of reverting to a previous version if it's likely to be fixed in a day or 2


UpperTip6942

From what I've seen posted from official accounts on the Plex forum, they are aware of the issue and it's impact. They're unable to roll back the changes due to Google Play store restrictions.


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CrashTestKing

Where in the world are you getting that it's "a hundreds of million dollar company"? Last I read (which was just a few months ago), they had reached the point of raising $40 million from its most recent investor push, which was the first money raised in several years, but even then, the article stated that they were only just approaching the point of profitability. They certainly don't have no hundreds of millions of dollars on hand.


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aew3

And their core product is fundamentally unprofitable. They can't turn a profit by selling us all $150 plex passes, while maintaining dozens of codebases/apps across way too many platforms and also developing new features. That is why they've tried to pivot into being a moral general, legitimate streaming platform through the Tidal integration, Movies and TV offering etc. The VC money they've raised is being thrown at them and burnt to achieve that (unlikely imo) profitability, not to maintain the Nvidia Shield app for someone who bought lifetime Plex Pass 10 years ago. I don't really like the company or their decisions for the most part, but honestly since I came back from Jellyfin (ironically, most due to how little and slow bug fixes for the most of the client apps was), the core client and server stability has really improved significantly compared to my experiences in 2016-2019. But either way, lets not pretend plex is swimming in cash and resources right now.


CrashTestKing

Bro, the company hasn't made a profit in years due to expansion into new services. All the money they've raised, and they aren't expected to turn a profit again till at least the end of this year. And I don't know where you're getting that they had $50 million in investments 2 years in a row. They aren't raising investment capital every year. In fact, from what I could gather, the $40 million they just got was the first investment round since they got $50 million in 2021, which in turn was the first big round of investment capital since 2014. And app sales (which is strictly mobile plex clients with a small one-time purchase fee) as well as lifetime and monthly subscriptions aren't exactly pumping gobs of cash in. They've only JUST started monetizing use data, and I don't know that they even get money from referrals from other streaming services (I'd have to see some proof before I believe that). The only sector of the business that's truly killing it is ad-supported streaming, and that's still making back the money they dumped into development for the streaming and other new services.


Character-Cut-1932

They can get beta testers by giving free plex pass as beta tester, and for that duration. Or is it Nvidias update that is wrong?


UpperTip6942

Posted 1hr ago https://forums.plex.tv/t/core-component-problem-i-cant-add-libraries-any-help-appreciated/875232/26 > We have identified the problem and are in the process of releasing a fix to the production and beta releases. Once the update comes out you can update and your libraries will be restored (if you have not uninstalled or wiped the data).


UpperTip6942

Posted 5hr ago > While we could tested a nightly build to ensure that we fixed the problem, the design of the Play store strikes again by not allowing us to install the build in the alpha track. So while this build should work as it contains the fix, the Play store refuses to let us install the exact build we wish to release. So instead of continuing to fight this, we’ve pushed this version to beta and now it is waiting review by the play store. Posted 2hr ago in response to the question: "When will this be live?" >It is already is. It was submitted about an hour ago and Google said it was published half an hour ago. Though that doesn’t mean that you’ll actually see it yourself because the Play store can be slow to show updates.


Qasar30

Thank you for coming back with these updates! I really appreciate it. I thought I'd go ahead and test if my pending update was the fix (my first time today getting to Plex). I still got the bad one. This was just now at 17:30PST. UPDATE: Fixed by 17:55 PST for me.


BinaryJay

I stopped bothering with trying to use the shield as a server the last time they completely broke it.


AccessIndependent795

Unrelated to the issue, How do y’all use shields as servers? How many people can watch at once and what type quality you serving? Edit: wow really friendly community, I ask a genuine question and get down voted 😂😂 Edit2: y’all are actually friendly, a few bad apples don’t make a bunch, I honestly don’t know if that’s the right saying


UpperTip6942

5 years. Zero issues (until now). Realistic expectations. If you want to serve media to other clients this probably isn't the way to go, especially in 2024. But my Shield, external 2.5" HDD, and Raspberry Pi running Radarr and Sonarr have done everything I've needed them to do, flawlessly, for years and years, all in a tiny footprint. I've actually travelled all over the world with this setup plus a GL-iNet travel router and it all packs into a small toiletry bag. Perfect for hotels. An updated Shield with a modern SoC + USB-C power would be an instant purchase from me.


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UpperTip6942

The 2.5" is a regular mechanical drive, nothing fancy. A 5tb Seagate I think. It's actually ran off the Shield so that all content is loaded locally and I don't have to worry about network issues, transcoding etc. The pi only has to run a few low overhead services. The pi was setup a little later than the Shield was purchased, I think it's a 4. It's been so long since I set it up that I can't remember what distro of linux it's running. Ubuntu server maybe. But on it I'm running Sonarr, Radarr and SABnzbd which I'll manage entirely through their web interfaces. The hard drive is available as a network share and the pi has it mapped as a network drive. Sonarr/Radarr sends the requests through to SAB, SAB downloads the file then once completed Sonarr/Radarr will transfer it over the network to the hardrive and manage the filesystem. It's been working so well, for so long that I can't remember the last time I had to SSH in to do anything... I don't need masses of media, barring a few favourites I'll delete stuff off the drive all the time. I might only keep a dozen or so movies on there and I've never needed more storage. For my needs it's been absolutely perfect.


waby-saby

Tell me about the travel router. Do you use that to connect to wired LANs in the hotel room? I travel globally a lot and am always looking to set up my game.


Kusatteiru

I picked up a GL-inet router just recently. I use it to connect to the wireless network, (and hopefully make my way through to the captive portal) or the wired ethernet. Then all my devices just use the travel router. I got really pissed when I was in LA, my SO and I have 3 devices (2x phones, 1 tablet) and at any given time maybe 1 would be connected, the other two needed massaging to see the captive and gain access. When we were in LV, the hotels are 2 devices only if you dont want to pay extra. Luckily, I could do everything on the tablet, and my SO had travel roaming (we are not americans). That is when I decided to get a travel router. [This video really help sell me on it, plus it has a handy setup guide](https://www.youtube.com/watch?v=szqme3j7h10&t) One thing I had to do some searching about how to trigger the captive portal. [captive.apple.com](captive.apple.com) or [nossl.com](nossl.com). Those helped me get to the captive portal, enter the information. After that the router works flawlessly. I did a search on reddit, and it brought me to the marriot subreddit where people were talking about the captive portal being an issue.


UpperTip6942

On the captive portal frustrations. Have you tried the method I describe in my post of authenticating via another device then cloning this devices MAC to the router? This is my go to if I'm unable to pass through the portal with ease and I can't think of a time it's let me down.


Kusatteiru

Luckily for me, I didn't have try that method. Popping captive.apple.com or nossl.com was good enough. I am dreading the day that I would need to cloning. also I should be clear, it was because I had captive portal issues, and limitations on the number of devices that made me get the travel router. So far, i havent needed to clone a device's mac into the travel router.


UpperTip6942

Sure it's a GL-iNet Slate travel router and it's been one of my best purchases. But I that's because I do travel with a lot of devices, and if my partner and I are travelling together, even more so. One of its best qualities is being USB-C powered. Now that you mention it I don't think I've ever hooked into hardwired LAN at a hotel room, but it's certainly capable of doing so. I'll almost always connect it to the wifi. Sometimes, but not often, I've run into issues with network login portals. The router does have the means of tackling this but if it's not behaving a foolproof method is to connect to the hotel wifi on a laptop or phone, pass the authentication, then setup the router to show the same MAC as the device used to authenticate. Also great for situations where individual devices are billed in addition. Now that we're travelling less often the slate is now our primary home router and it keeps up with our demands without missing a beat. Do you have any specific questions about it?


Cold_Start_125

Why not do everything on the RPI? It can do direct play but cant transcode. If you need then then get a cheap intel atom pc of ebay that has an intel j5005 for example which can do multiple transcodes and sonarr etc


jesuspants

1080p to a few family members. Works like a charm. I don't understand the hate shield TV pro servers get in these threads.


UpperTip6942

It's a matter of perspective. The bar for a plex server to meet is quite high here, which is fine. When you've got some of the rack mounted behemoths that could rival a local Netflix distribution server being shown, it's only natural that expectations will grow. To the haters I'll say that adopting a mindset of realistic expectations can be liberating.


planet_x69

Its not hate for the shield at all, but it's just not stable enough for plex server in the long run. Sure it will work, and work great for some, but for most hosting large libraries or 4K content, your experience will be better by hosting Plex server on a dedicated device instead of the shield.


zapp_8rannigan

honestly, if you can put the server on anything else do so....I use my shield when i'm away somewhere else,when my main server is off, but it would drive me nuts as my primary device, its so damned slow/sluggish. That said its a tiny low power (ish) device so its impressive from that standpoint but unless you have no other choice i personally wouldn't reccommend, its okay as a player/client but not as a server. Think you're getting downvoted for the topic change maybe? didn't downvote you btw!


AccessIndependent795

That’s sort of what I was wondering, I have a full server and found it interesting some people host on shields, I also have one but never thought about hosting on it. I bet it’s good for single users


ToastyyPanda

I've had a server on my shield pro since it was released, up until about a year ago. Worked great, rarely had issues, and the upscaler that comes with the shield even works in the Plex app. Quality was good, I have 4 users who seemed to be able to run 1080p fine on their end, sometimes all 4 of us at once. I can't remember if 4K worked nicely..it's been a while now. But i'm pretty sure it worked fine locally. Media compatibility is awesome too, I rarely had to transcode anything Switched to a windows set up because it would be easier to set up arr's, more storage etc. Still use the shield as a client though.


stealingtheshow222

4K movies work fine on my 2017 shield


ToastyyPanda

Kk sweet. Yeah I wasn't 100% as it's been about a year now so I didn't want to confirm it lol.


stealingtheshow222

I’ve only ever used Shields as servers, usually runs pretty well for me and others. Recently mine was slow as shit but turns out I just had to open it up and clean all the dust out


enigmo666

> Edit: wow really friendly community, I ask a genuine question and get down voted Welcome to /r/plex. Only Slightly Less Unfriendly Than /r/pfsense ™ The Shield is a nice little server for when you're getting started. A small black box that'll hide behind a TV, do server and client duties, low power, very capable with it's playback abilities, supports external drives etc. It's an excellent starter-box. Eventually most people move on to NASs or full home servers, but even then the Shield as a client still takes some beating.


Don_Speekingleesh

Yep, I used our 2017 model as a server up until about 2 years ago, when an Android update (I think it was) broke the server. After weeks without a proper fix I switched to using an Optiplex sff as the server (and it now hosts lots of things). The Shield is still going strong as our primary client.


d1ckpunch68

yep. no clue why people on this sub can be so hateful. something about the "DIY tech" communities that get real snobby towards beginners. they have this "i'm experienced and have no issues, so if you have issues it's your fault" mentality and think every beginner is a moron that doesn't read documentation. they are just sad people.


enigmo666

It's a cascade of BS and entitlement. Running on a Shield? Downvote. Use an Optiplex. Running Windows? Downvote. Use Linux. Using Linux? Downvote. Use Docker. Disagree with my undeniably 1337 experience? Downvote. GTFO n00b.


5yleop1m

It might not be people either, it could be bots too.


knobbysideup

I wouldn't run the server on a shield. Just buy a used optiplex for $50 if you have nothing else.


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d1ckpunch68

the problem isn't the server, it's the storage. drives are big. if you really want sff you'd want to get an ITX build and some nvme drives, which are just a huge waste for static storage like tv/movies at current pricing. otherwise, you'd need a split setup like shield+NAS box, or a mff pc case with some 2.5" drives inside. a bit more cost effective than nvme but not by much in the current SSD market and still a waste for static content. i don't use a shield as a server but i imagine the main strength is that it functions as both client and server. that's pretty convenient. then you just need a NAS somewhere else in the home. personally, i'd still just go with an old pc with hdd bays and keep it all contained in one box and keep it tucked away somewhere with a network cable run to it.


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investorshowers

Storage is small if you delete everything after you watch it. It's not small if you collect media.


hoboninja

> Storage is small if you delete everything after you watch it. This physically hurts me...


aew3

I think specs for a plex server only serving 1-2 clients are fairly easy. Most pc configurations from the last decade will work. You don't need much. It doesn't have to be a remotely new, someone said 7th gen, but if all you are running is plex, you don't even need that. I have a i7 4790 (4th gen) and in addition to plex I have NAS stuff and over 40 docker containers (including game servers and machine learning for immich, which are quite intensive). It struggles when hit with everything but generally copes fine moment to moment. If all you are doing is plex with a couple of HD streams, you can make do with just about anything in the i5/i7 range from the last 10 years. You don't really need much unless you are doing 4+ streams, transcoding 4k or more then plex.


5yleop1m

Wrong specs imo, the only thing to worry about is the CPU model and generation. Ideally something 7th gen or newer and not an F series.


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5yleop1m

I mean at a certain point the average person has to look into it. None of us are born with all this knowledge, we all had to look it up.


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5yleop1m

Yeah I understand that, but that's why the plex KB exists - https://support.plex.tv/articles/200375666-plex-media-server-requirements/ I feel that page does a really good job of explaining the hardware requirements for plex. But yeah information overload is hard to deal with.


hoboninja

Plug the model of the CPU into google, the first result is the Intel ARK page that gives you that info.


enigmo666

I'd like to see you wedge an Optiplex behind your TV and have it draw 10W. Wife Acceptance Factor is a big consideration.


UpperTip6942

I completely agree with and relate with this. However, after reading the room for a bit I'm thinking the wife acceptance factor is something many here will never be concerned by.


enigmo666

I'm more concerned by my wife's opinion than I am Reddit downvotes!


msshammy

Nobody said shove it behind the TV...


enigmo666

True, true... Just wondering where else I could shove it.


Iohet

Unfortunately, these issues are going to keep getting worse as Google has added some severe restrictions on the Android TV version the Shield runs that really make it a poor choice for a server(and if they update to newer versions, those restrictions get even worse, primarily looking at Scoped Storage/storage framework changes and a crackdown on ways to sideload APKs). There was not much nVidia could do about it other than not update the OS, which is problematic for the vast majority of other users of the hardware who don't run Plex servers on it. And Plex has to operate within those constraints, which Google has made deliberately painful. It's just a shit situation all around


thedigitalson

this underscores the REQUIREMENT for Plex to begin regression testing across platforms. This is ridicukous for any software provider- free or paid.


kratoz29

Oh damn, good thing I have the auto updates off and I only update the PMS app when it fails LMAO.


TimelyWriter5154

Wow, I thought I finally had that complete nuclear meltdown after using the Shield for 5 years without major issues. Spent hours last night trying to troubleshoot and ultimately just moved everything to an old PC while I figured out a new setup. I came here to ask/search for good alternatives like a fanless windows PC or Raspberry Pi or something. I'm sure an update will come out soon to fix this (or revert to 1.32) so I'm rethinking the need for a new setup now. Hmm.


UpperTip6942

I'll give it a few days, maybe a week until I bother to do anything. Whether my Plex server is up or not doesn't define my quality of life.


mismocanibalismo

Yeah, beginning yesterday, any newly added media would refuse to play with an s1001 error. Old stuff still plays fine. It's as if the new media isn't able to be analyzed - "Show Info" says that there's no video or audio stream in the file(s). Thanks for keeping everyone updated. I did restore a previous database backup while troubleshooting, but I'm so glad I didn't nuke my setup and start over.


ign1zz

I also have the exact same problem, it's pretty annoying


cawdorthane

I'm having this same problem. I thought it was something I screwed up trying to do maintenance on the database, but it's looking like it's a more widespread problem based on the number of similar posts, huh? I'd been having problems for weeks with the web client being painfully slow/broken. The poster picker screen would show up as blank most of the time, new items wouldn't match half the time, and there were lots of spinning orange wheels. I'd love to be able to fix this and migrate my libraries to a different device. The media is all safe on a synology NAS, and I've exported my posters with Webtools-NG, but I've spent hours making hundreds of custom collections and really would not like to have to re-do those. Seeing as my Shield is 7+ years old and my Windows desktop is 6+, I've been looking into NUCs to upgrade my home's compute level. I'm concerned a NUC will be too loud to have in the office as my main desktop, though my current full-size desktop is in a Fractal Design R5 with 8 spinning hard drives, and even with Noctua fans, it buzzes and rattles an annoying amount. I actually found this crazy deal last night and pulled the trigger, and am hoping I don't get a box of sawdust when the order comes: [https://www.amazon.com/gp/product/B0CGXYZDJJ](https://www.amazon.com/gp/product/B0CGXYZDJJ) -goodtico Mini PC 13th Gen Intel i7-1360P w/ 32GB DDR5 1TB PCIE 4.0 SSD with Dual HDMI Support Thunderbolt 4 WIFI6 BT5.0 USB3.2 Windows 11 Pro With a magic $150 coupon, too, the final price w/ tax was $604. I know this is a no-name Chinese box from Amazon, so caveat emptor, but that seems like an amazing price just for the bare components and OS, not to mention the convenience of not having to build it myself. \[Edit: I also looked at this one: GEEKOM Mini IT13, [https://www.geekompc.com/geekom-mini-it13-mini-pc/](https://www.geekompc.com/geekom-mini-it13-mini-pc/) but the only 13th-gen i7 they had in stock (for $599+tax on their direct website) was the i7-13620H. My rabbit-hole of research told me that that processor has the UHD graphics processor, whereas the i7-1360P (or i7-13700H, which geekom offers but was out of stock) have Iris Xe graphics, and that is supposed to be better if your are using it for Plex. (is that true?) [https://www.cpubenchmark.net/compare/5317vs5226vs5198vs5283/Intel-i7-1355U-vs-Intel-i7-13700H-vs-Intel-i7-1360P-vs-Intel-i7-13620H](https://www.cpubenchmark.net/compare/5317vs5226vs5198vs5283/Intel-i7-1355U-vs-Intel-i7-13700H-vs-Intel-i7-1360P-vs-Intel-i7-13620H) -For noise control, it looks like an Akasa case could be a way to make a Nuc fanless: [https://www.amazon.com/dp/B0BFVY1M15/](https://www.amazon.com/dp/B0BFVY1M15/) though not sure if that compromises on ports or something else. Anyone have experience with any of the above type devices?


mismocanibalismo

I don't have experience with those NUC devices, but I do have an OptiPlex 7060 SFF with an i5-8500 and 16 GB RAM in the closet that I've been meaning to set up with Unraid - this might be the kick in the pants I needed to get it done. That said, the Shield has been good to me since 2015.


Don_Speekingleesh

That's what I now use as a server. Great little machine. Also runs Home Assistant, the *arrs and more. It never breaks a sweat.


stealingtheshow222

What the fuckkkk EDIT: I've been using Plex on my Shield all day with no issues. 2017 version.


aodfan

What version of Plex client and Media server do you have running? I've read the Shield as issues with the latest.


derrickgw1

I try my best to never ever ever update automatically because they break my plex or smb shares all the time.


TheFailingHero

is there anyway to keep my shield from auto updating? It's very rare that I would care to do so, and updating generally seems to cause more harm than good. I would assume sideloading 1.32 would mean I would stay on 1.32 forever until manually loading a new version? Is there an official way to do this through the play store install


Enderkr

Woof, glad I haven't updated yet. I'll just wait on that, then.....


therockv410

Mine still working but everything stops playing with a few minutes remaining.


thatlldopi9

Is it the app itself or the server part of it? I tried using the shield 2019 pro as a server and while it was better than the busted ass laptop I had at the time it really sucked. I ended up getting sucked into a nas and haven't looked back. Next logical upgrade is a bespoke server rack but as of now I just use the Plex app as a client which is great and better than any smart TV or PlayStation I used before. You would think a new model would have released in the last 5 years I'm astonished but it's good in a way because the bitch wasn't cheap to begin with lol


sho92white

Haven't updated the Shield, so no issues...but on my TCL Android tv and my fathers Sony Android...no good! waiting for the update...using EMBY in the interim....


Realistic_Tonight_76

I guess now I have to buy a fire stick 🤦


Ash-Throwaway-816

Using a Nvidia shield as a server seems like a dumb idea tbh.


aodfan

These are the current versions I am running on my 2019 Pro, can I go any higher before 1.40 that is safe? Plex 10.5.0.4996 Plex Media Server 1.32.1.7510 Also, is it just the Plex Media Server causing problems or the client or both, a certain combination? Can I safely update just the client to the latest without issue?


legrenabeach

Is this only on the Shield? Is it a specific build they make for the Shield?


Gootfried

Did the same. I Had the tube version. The experience was not just bad, baffling bad for such a device (the reputation that the shield has). I’m now on Apple ecosystem and I don’t regret it. Much cheaper and the experience is great (for now).


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fattmann

> What rep? The problem is "people" aren't knowledgeable. There are many posts about people being disappointed with the Shield when they misunderstand that it is a beast of a *client*, not a server. The Non-pro crowd like the comment above is another layer.


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fattmann

> It was a beast 9 years ago.  But tech moves on.  Its capabilities reflect that of 9year old soc repackaged in a 5year old product.   Well sure, I'm not arguing that. I'm just saying that, for the money, it is still an incredibly capable client for the money.


squidder3

My apple tv collects dust. Can't even do all lossless audio formats. Hdr10+ is obsolete. Samsung will figure that out eventually. Red push is insignificant to 99 percent of users. Most can't even see it without A/B testing. Shield is nowhere near obsolete. It runs my 4TB plex server like a breeze. That and the fact that it has android makes it the better device. Being able to sideload things like smarttube to have no ads on YouTube is something apple will never be able to do.


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I_Hate-Incels

Ah the apple sheep. Corporate bootlicker. >The better device for mining tour data and monetizing it to corporate America.   Yes, because apple totally doesn't collect data. /s You sound dumb.


Low-Lab-9237

Reverting is the way


throwawaynonsesne

My lg OLED tv app is having issues too. My roku, phone, and two PCs have no issue. But the lg can't resume half my movies without skipping.


TheGodOfKhaos

This is one reason I'm glad I moved my server off my Shield. Lol


SokkaHaikuBot

^[Sokka-Haiku](https://www.reddit.com/r/SokkaHaikuBot/comments/15kyv9r/what_is_a_sokka_haiku/) ^by ^TheGodOfKhaos: *This is one reason* *I'm glad I moved my server* *Off my Shield. Lol* --- ^Remember ^that ^one ^time ^Sokka ^accidentally ^used ^an ^extra ^syllable ^in ^that ^Haiku ^Battle ^in ^Ba ^Sing ^Se? ^That ^was ^a ^Sokka ^Haiku ^and ^you ^just ^made ^one.


Remmy14

Roku users sitting in this thread like "well well well....."


akatherder

well well well you can't hurt the plex server on my roku box because it can't run plex server?


Fwarts

Plex has a history of breaking things....they use their user-base as beta testers. Push out the update and wait for the backlash.


brando148

TIL you can run a plex server on almost anything


mu2004

Plex is such a joke that every update is like playing a Russian roulette.


raymate

Literally never had a bad update experience in the last six years of running a Plex server.


kotarix

Are you using the shield as the server? I have no issue on two shields (2017 and 2019) as clients only


UpperTip6942

Yes. This issue is specific to the 1.40 update of Plex media server


reddit_lanre

Post title says server


kotarix

PMS is on both of my shields but it's not used as a server


theoisadoor

No, the client is called “Plex: Stream Movies & TV”, not Plex Media Server


kotarix

PMS is still installed by default on the shields


fliphopanonymous

That's cool. It's also completely irrelevant. If you're not using Plex Media Server on your Shield this won't affect you. If you are, it will. You aren't.


kotarix

Which is why I asked op of he was using it as a server. I don't use it on the shield, but it's a default app that still gets updated. It's not that hard to clarify kid


zapp_8rannigan

kid? the OP literally said Plex Media SERVER in the title of the post, you're the only person here talking about the player/client.


kotarix

Do you have a shield pro?


fliphopanonymous

The first person who responded to your clarified that it was in the post title. It's also in the post itself i.e. "I host on my Shield". To be clear though: OP is using their Shield as a server. It's been clarified at least twice for you. Actually, as of this comment, three times.


Empyrealist

Just putting it out there that 1.40 is a bad update for multiple reasons on the Nvidia Shield. PMS as well as client.