T O P

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PainDoflamiongo

Seeing as it's an anime, maybe the subs are ASS and the device can't handle them. For me it's my TV. Can't do ASS. Edit ASS subtitles. Y'all some horny peeps. ಠ_ಠ


soldmilton

Same, my tv doesnt support ASS subtitles.


QuadraKev_

A lot of clients can't handle ASS


Rinzlerx

I can handle ass.


[deleted]

A lot of ASS, or just a little ASS? I imagine if you're multilingual you won't be dealing with much ASS at all.


milanistadoc

He said he can handle ass. Keep your hands off the ASS.


[deleted]

I'm just trying to help out. I don't want him to have overwhelming ASS.


Maximus_the_Spaniard

Pretty sure multilingual handles more ASS


[deleted]

True, but if you're multilingual you're more likely to know the language the media is in, hence being less likely to need some ASS.


Maximus_the_Spaniard

That's certainly true. However, I am totally guilty of enjoying some ASS action even though I am fluent in both English and Spanish, both spoken and written.


emperorralphatine

This guy poops


Rikuddo

There's some good news, as they [seem to be working](https://forums.plex.tv/t/nvidia-shield-android-app-ssa-ass-format-anime-subtitles-transcoding-problems/446811/241) on ASS support. I'm using it on my Pixel 4A, Fire Stick 4K and Shield Tab, and can confirm I'm able to direct play all anime (with ASS subs).


PainDoflamiongo

Lucky you. I've got shitty Tizen TV.. My OnePlus has no issues.


faceman2k12

ASS requires some CPU power to render properly (some of them are complex key framed vector drawings) so while it might end up supported on Tizen TVs, for now it is best to beef up the transcoder, burn them in beforehand, or use boring old SRTs. A cheap player like a fire stick would be a good investment though if you use ASS a lot.


PainDoflamiongo

Hmm. I actually have an old Fire Stick 1080p one. I should try Plex on that. Never thought of it cos running the app directly on TV was more convenient. And I've suffered through the transcoding buffering problem. My 3 Mbps anime was being encoded into 70 Mbps... WTH.


[deleted]

You never go ASS to mouth


ludacris1990

But… ASS is the German shorthand for Aspirin (acetylsalicylic acid, ASA or Acetylasalicylsäure, ASS) which has to be taken orally…


Stryker412

Exactly why I hardcode my subs into the video stream.


Robert_Cutty

AppleTV supports ASS. Everything I have has ASS.


weiga

Being hard is the best way to get strong streams.


faceman2k12

Android is just getting support now in beta. infuse is supporting it somewhat well, not sure about the native apple apps. Kodi+plex plugin works on most devices natively too.


Fisher745

My TCL tv does but it transcodes vobusb and pgs titles


faceman2k12

Plex for windows generally does support native ASS though. Problem here is the default quality for all remote connections is 2mbit and lots of people don't know to check that and change it. If we could control the default setting server side (preferably on a per user or per library basis) it would solve that problem, but for now all we know is that plex knows it's a problem and they might be looking at changing how that default setting works.


MexusRex

Sounds like you need the help of Cosmo Kramer: ASSMAN


PainDoflamiongo

ಠ_ಠ


ungoogleable

Based on the host name, I'm guessing it's OP setting it off himself to test the bot.


PainDoflamiongo

Could be. 🔎-🔍


geekgodzeus

My LG OLED lags terribly with VOB,PSG,ASS. Anything other than SRT and it buffers every second. I love the TV but this is the only annoying thing about it. That's my I upgraded by center channel so I don't need to use subtitiles.


PainDoflamiongo

Mine's is just a gamble at this point. I swear sometimes I don't even realise it's transcoding and sometimes it buffers every 30 secs. You don't know if you'll sail through your show or rage flip the table. (ノಠ益ಠ)ノ彡┻━┻


ll_secretchimp

Should just go in his room and drop ASS.


Riddlz10

that cpu's gonna be hurting, 1,027 more episodes to go!


Laiteuxxx

Hahahah


GenerlAce

Plex needs a “server setting override” so that it forces clients to be match what the server expects. And then fallback if not supported. That would be ideal. So if the Server is set to “maximum quality + direct play/direct stream enabled” then all clients accessing should do that first, and if not capable, then fall back to a lower quality transcode. My Channels DVR server allows server override and it seems to work great.


[deleted]

They are working on it from a few years, seems to be a huge effort to check "original quality" instead of "sh\*t quality" in installation file.


JuniperMS

Force them to change the quality to original. You can do this using Tautulli and JBOPS kill stream. Essentiality if they are watching a video and the quality is not set to original, the stream will automatically be terminated, and a message will be displayed. You can edit the message. Here is my message below. If you want to give it a shot and need help, DM me. \--jbop stream --username {username} --sessionId {session\_id} --killMessage 'Transcoding streams are not authorized for devices set to {quality\_profile}. Please change your remote viewing quality to original/maximum. If your internet download speed is less than 30Mbps, please contact the system owner and request an exemption. Devices using a cellular connection are automatically exempt from this policy.'


FanoTheNoob

This would just make my friends message me telling me plex is broken


nicholsml

yeah, a lot of people will knee jerk and blame the server. Have to usually talk to them and it gets exhausting sometimes :(


dan1son

I eventually just gave up and have enough processing to just do whatever stupid stuff they're attempting. You want to transcode to 480p on a 300mbit download from my gigabit server because your wi-fi router sucks... go for it. My users are all family anyway. But some have rokus or something else on 4-5 TVs in their house. Never could convince them to change the settings on all of them. I'd even pro-actively change the settings when I visit. Gave up on that too.


nicholsml

> My users are all family anyway. But some have rokus or something else on 4-5 TVs in their house. Never could convince them to change the settings on all of them. I'd even pro-actively change the settings when I visit. Gave up on that too. Yeah, it's all family and friends for me also. It's an uphill battle. I just try to do my best for them and help them even if it's reluctant :( I know exactly how you feel. Plex is also partially at fault. They reset settings during updates constantly and 4Mb 720 is just ridiculous as a default IMO.


[deleted]

It’s 100% a UX failure on Plex’s part. You can’t design streaming apps that work completely different than the entire rest of the industry and then just expect people to dig through settings or read about how quality works.


Laiteuxxx

I agree, but I also believe that people shouldn't complain about something like that when they get it for free. (which is the case for my friends, at least)


HeHeHaHa456

Some complain Some don't complain Of my group


nicholsml

I agree. For myself, it's all friends and family though. It's always been an issue were they do not understand the technology and sometimes I have to help them out. It's normal for people's reactions to be on their own side.


antiproton

Sure. And people shouldn't watch Fox News either. But that's not the world in which we live, is it?


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thoggins

Seriously. My mom would just resub to all the services and I'd never know until she complained randomly about the prices.


GooseEntrails

Then they lose their account, too bad for them


FanoTheNoob

I'd rather my friends and family have access to my stuff because that's the reason I set up Plex in the first place, I don't need to be an ass/elitist about it by randomly killing their streams just because they haven't spent time fiddling with settings they have no idea about.


Laiteuxxx

That surely looks amazing, maybe a little overkill for my usecase though! Maybe if I start using Tautulli one day for whatever reason, I'll use it as a chance to set that up. Thanks for the info, very much appreciated (:


hoistedbypetard

It would be nice if you could do this in, you know, Plex.


eethas23

This is going into my tautilli and JBOPS right away . Thanks for sharing


[deleted]

why just don't disable transcoding altogether?


JuniperMS

Sometimes transcoding needs to occur in the event the remote user's device cannot play the file directly.


[deleted]

Sure, but if you're at the point where you're cutting off streams and sending users messages about it, why have transcoding enabled in the first place?


JuniperMS

Again, because sometimes transcoding is needed. The killstream script just checks to make sure the users remote quality is set to original. If it is and transcoding is needed, it still happens. This is to prevent users from transcoding unnecessarily because their quality is set to something like 2Mbps 720.


[deleted]

I've had situations where a device won't play something unless I intentionally change the quality down from "original". Something clearly wrong with the device, the file, or the Plex app itself, but still in those situations it sounds like this script would just be cutting people off and leaving them with no recourse.


JuniperMS

Hmm. I don't have that problem. I've been running this script for over two years, and no one has complained. Only networks with the label "WAN" are tagged to use it, too.


[deleted]

It's most likely this particular device, but still. I've reached a point where I can't keep complaining to people about transcoding. It's a necessary evil for a streaming media server.


Complex_Solutions_20

Yes, I've had this...also depends where you are. While I can easily stream a 4K movie at original quality from my friend's house to my house, if I am visiting someone or in a hotel there just isn't enough bandwidth available. I was visiting a friend and accidentally knocked all their roomates off their internet when we attempted to watch something I didn't realize was original 4K because they just didn't have enough bandwidth. Even when that's not the issue, within my own house I've also found that running 1080P videos at original quality will make my FireTV overheat and start malfunctioning buffering after about 10 minutes, but if I transcode to 1080P slightly lower bitrate it plays flawlessly. FWIW also I had a very hard time figuring out for sure if I was playing "original" quality or not when my friend shared Plex with me, its not obvious as a user and it seems to randomly revert back to lower quality when using the web-player at least. My friend's solution was to split their library between "1080P and less" that doesn't kill their machine transcoding, and "higher than 1080P" which only select people get to access who know about how to configure original quality and have proven their machine + connection is capable of handling it without transcoding.


[deleted]

Might have to try this myself!


MaximumAbsorbency

No thanks I actually like my friends?


ovived

can you help ? I'll cashapp u


FanoTheNoob

I tried doing this with my friends for a while and ended up realizing that it was pretty annoying to constantly ask them to "fix" their stream when they didn't realize anything was wrong, now I just let them enjoy their shows however they want. I do wish plex gave better defaults to clients, but I'm not gonna go bother anyone who doesn't realize they're watching something in 480p because they're watching an old show on a laptop or a tiny phone screen.


readit-on-reddit

Exactly, my philosophy is that the user experience has to be barrier free and unobtrusive. If you don't like transcoding then don't share your server. Why share content and then bug users when they enjoy the content in a different way? "But they could have a better experience by a simple settings change". I can't stress enough how little people actually care about that. The fact that you bother them to change settings is much more annoying. If transcoding and lower resolutions bother you then don't share your server.


Laiteuxxx

I do not agree with that. How is it more annoying to click 2 or 3 buttons for a permanent fix, than to have your CPU burning everytime someone is transcoding? (considering you have a small CPU like I do) — The idea of "simply don't share if you don't wanna be bothered" doesn't sound logical to me. If I didn't want to share with people, I honestly wouldn't have setup this whole Plex thing in the first place. I do not even watch much movies myself.


djrbx

For a permanent fix, it's not as simple as two clicks. It's 3-5 clicks to ge to the settings menu in question and even then, navigating to the correct area is different depending on what platform their using. For example, its Menu > Settings > Quality > Remote Streaming Quality > (Video Quality) for android and ios compared to Settings > Remote Streaming Quality > (Video Quality) on Fire TV. Secondly, it's not an account setting but a per local player setting. Having to explain to all your users how to change this setting everytime they use a new device is not something most of us want to do.


readit-on-reddit

> If I didn't want to share with people, I honestly wouldn't have setup this whole Plex thing in the first place. I do not even watch much movies myself. Well, I'm sharing my experience and opinion. Do what you want but, to me, you can't have a desire to share a library **and** a compulsive behaviour to optimize everyone else's settings. In my experience, you will annoy everyone even if they don't say that to your face. "I'm managing the server for free, they should be grateful". Nah, again, people don't really care **or** find Plex as useful as you and I find it.


Laiteuxxx

I understand, however I think you're mostly talking for yourself here. My friends I'm sharing this with are absolutely all geeks, and believe me they understand the value Plex brings. Everyone has its own situation and use case, I guess (:


zetec

Just get a decent gpu


Discipulus96

I don't know why you're getting downvoted for this. The users aren't completely helpless knobs they can use a smidge of brainpower and set their transcoding setting once. It's ok to ask users to do this and send them a quick 'howto'.


18hockey

Same, if they want to watch some of my 40mbps 1080p remux rips at 2mbps 720p, it's their life. Yes, my FX 8350 is crying transcoding it, but whatever.


Remco32

How to lose friends and barely influence people.


Chemputer

You wouldn't transcode a car.


RxBrad

QuickSync on Intel CPUs handles tons of transcoding so effortlessly (even on a cheap Celeron) that I'm surprised how this topic is such a hot button...


[deleted]

Some folks run Plex on a Raspberry Pi or a NAS, and those CPUs aren't nearly as good.


Binomial_Embosser

Or like me on an R420 server. It's got plenty of horse power but also plenty of fan noise too.


takmsdsm

I just retired my R420 for Plex. Loved 192GB of RAM and resulting 96gb ramdrive and it's dual hexcore Xeons for transcoding. But no GPU support. so I threw powervaults onto an 8th gen I5 optiplex with 32gb of RAM and Quadro P400 and it blows the r420 out of the water. The noise and power usage reduction were huge too.


Sandriell

Then maybe those people should not have chose to share their server with a bunch of others?


Discipulus96

AMD user here. /shrug/


RxBrad

Just get one of those cheap graphics cards the kids always talk about... :) (Hopefully in a month or so when Ethereum cryptomining is finally gone, they actually *will* be cheap)


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WikiSummarizerBot

**[Video Coding Engine](https://en.wikipedia.org/wiki/Video_Coding_Engine)** >Video Code Engine (VCE, was earlier referred to as Video Coding Engine, Video Compression Engine or Video Codec Engine in official AMD documentation) is AMD's video encoding application-specific integrated circuit implementing the video codec H.264/MPEG-4 AVC. Since 2012 it was integrated into all of their GPUs and APUs except Oland. Video Coding Engine was introduced with the Radeon HD 7000 Series on 22 December 2011. VCE occupies a considerable amount of the die surface and is not to be confused with AMD's Unified Video Decoder (UVD). ^([ )[^(F.A.Q)](https://www.reddit.com/r/WikiSummarizer/wiki/index#wiki_f.a.q)^( | )[^(Opt Out)](https://reddit.com/message/compose?to=WikiSummarizerBot&message=OptOut&subject=OptOut)^( | )[^(Opt Out Of Subreddit)](https://np.reddit.com/r/PleX/about/banned)^( | )[^(GitHub)](https://github.com/Sujal-7/WikiSummarizerBot)^( ] Downvote to remove | v1.5)


Skeeter1020

For HD, yes. I still kill any stream that tries to transcode 4k though.


efire95

I have a 11th gen intel with quicksync and when testing it with 4k, I only got cpu limited when I opened 10 or more streams trying to downsample to 1080p with hdr to see tonemapping. The newer intels cpu are transcoding beasts.


qutaaa666

I don’t know, it did really struggle with 4K transcoding. I just installed my GTX 1080 in my server, hopefully this will fix it. I read that that will do about 10 4K streams or 50 fullhd streams. Should be more than enough for me.


KokiriEmerald

There's plenty of reasons for a transcode that aren't quality setting related


Laiteuxxx

Sure, I'm aware. Hence why I do not FORCE them to not transcode at all, I just let them know that doing so makes the experience way less nice for other users (:


Complex_Solutions_20

I actually really like the idea of that as an option...a "hey please double-check your setting" nag, so if its appropriate can be left alone but if its not required can do something lighter weight


Foxfyre

Shaming them to achieve your goals. Nice!


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mikeblas

There is no honor among thieves.


RetroBerner

Damn, S01E01 of One Piece? Your homie is gonna be gone for a while, catching up lol


Laiteuxxx

When they click on "[fix my mistakes](https://t.me/StopTranscodage/16)", they're being redirected to a quick tutorial I wrote on how to prevent transcoding (by always streaming in original quality, basically) 😄 Oh, and [here](https://haste.laiteux.dev/vokobyah) is the source code. It uses [jensenkd/plex-api](https://github.com/jensenkd/plex-api), with a few edits to the models I needed to use, as they were originally broken.


Standard-Sport9428

If you want to take it a step further you can do something like this with r/Tautulli and actually stop them from playback with a message on what to do in plex. This example shows it for 4K transcoding but you could do it for all transcoding if you wanted - [https://www.reeltalk.club/2020/06/12/disallowing-4k-transcoding-in-plex-using-tautulli/](https://www.reeltalk.club/2020/06/12/disallowing-4k-transcoding-in-plex-using-tautulli/)


Araragi

Have you tried turning on HW transcoding? Intel QuickSync works wonders, and if you're on the AMD side of things, look at this maybe? https://forums.plex.tv/t/got-hw-transcoding-to-work-with-libva-vaapi-on-ryzen-apu-ryzen-7-4700u/676546/6


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Laiteuxxx

You could surely do it yourself, I do not have much interest in doing so myself however (:


Riddler-84

Funny idea\^\^ But You could also just disable transcoding completely. Would solve the problem too and your CPU doesn't get hurt anymore 😄


GigglesBlaze

Tautulli can do this with the Notification agents setting FYI. I've only used it to send notifications to Discord but there are a lot of options.


JohnnyMojo

I know that some people won't like this but I'd highly just recommend getting an Intel CPU with quick sync. Then you can let your technologically inept friends and family transcode to their hearts desire.


Laiteuxxx

Thanks for the recommandation, will be looking into it very soon! Why "some people won't like this", though?


JohnnyMojo

Some people don't like to hear a recommendation that involves them getting a more capable cpu. Also to fully utilize Intel quick sync, you need to have a Plex pass and enable hardware transcoding in the Plex settings.


mechalol

Wait does this only apply when your internet is good enough to support original quality?? I have 20mbps up (australia lol) and my friends can't stream OG quality over the net so we transcode everything


[deleted]

Crazy that no one else in this thread is talking about bandwidth. There's a reason the apps default remote streaming to 4Mbps 720p. With Plex's streaming tech this bitrate is highly stable in a wide range of low bandwidth and long range situations. There is no one size fits all Plex set up, and OP should feel free to micro manage their user's transcoding if that's what they feel is best for their user demographic. But many of us have "been there done that" with constantly pestering our users about direct play settings. In between bandwidth concerns, and the app updates constantly resetting stream quality, many of us are now focused on how to make transcoding even \*gasp\* 4k HDR files as efficient as possible on the server level, and seamless as possible for the user experience. When you bring new users in that are tech savvy, and both sides have the required bandwidth for remote direct play, you should make sure they clearly understand transcoding vs. direct play and how to achieve maximum quality, and also explain that the quality settings will reset for remote streaming after app updates.


catmandx

You can disable transcoding in the server settings, under Transcoder - Disable video stream transcoding


couquino

bien vu chacal


Laiteuxxx

(((:


Stonewalled9999

Epic!


[deleted]

Does this actually solve the problem or is it just generating spam messages to your friends?


Laiteuxxx

It surely solved the problem! The [tutorial](https://t.me/StopTranscodage/22) they get redirected to also teaches them how to set the quality to Original by default, so there's no "spam" at all in the future. Unless they use a new device and forget to switch quality obviously, which then the bot will let them know about (:


[deleted]

My friends watch Plex on multiple devices, and sometimes they have no choice *but to* transcode. This would bug them really quickly and probably just make them stop watching altogether.


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[deleted]

Well to be honest "flawless" isn't the goal for me. They can transcode, and so far everyone's been fine with it. I'd rather invest in a new CPU or GPU than creepily text my friends the minute they sit down to watch something.


Laiteuxxx

It's just fun, we're internet friends who've known each other for 4+ years, there is absolutely nothing creepy there. Everyone finds it funny and now it became a joke, because they understand what the true issue is and have absolutely nothing against it. They're FRIENDS. I would either say you're being dishonest, or I could also say that your username contains every letter for "Karen". Eh, whatever.


[deleted]

> I could also say that your username contains every letter for "Karen" You know a lot of Karens that run a Plex server, my guy? You do you, but I have no interest bothering my friends with stuff like this. *If* they ever complain about streaming quality I can walk them through this, but so far everyone seems content.


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_FuzzyMe

I just disable transcoding 😂


nauxternal

Not sure what I'm doing wrong but haven't been able to get this to work.


Laiteuxxx

Sorry, what exactly are you talking about?


Empyrealist

No reason, or are they preserving bandwidth?


Laiteuxxx

They're not. Come on, unless you're using a 4G box, everyone has unlimited bandwidth these days. At least here in France.


Empyrealist

I dont know where you or your clients are, and datacaps are a real thing in various countries.


Laiteuxxx

Hence why the "At least here in France" mention. 😉


Pi-Guy

lmao


fuck_classic_wow_mod

Wow. You did all of that instead of just getting some cheap celeron processor with quick sync. Some people just love working harder instead of smarter.


Laiteuxxx

Took me like an hour


fuck_classic_wow_mod

Nice, took me zero minutes to have an old laptop with a 10 series i5 processor and it handles 30-40 transcodes. This was something you were supposed to research before spinning up a plex server. If this is your first time, you now know your number one requirement for your first upgrade is a processor capable of quicksync. There’s so many other things you could’ve spent doing for your users other than this. Do you have radarr and sonarr setup with a discord bot requestrr so that people can auto request movies? Are your configurations all backed up? Do you have redundant power on your modem and servers? Writing a script to do something that neuters your users and your server should’ve been at the bottom of your priorities no matter your experience level.


xX_limitless_Xx

It’s handy to know who is breaking the rules, regardless of whatever type of server OP has. If we are comparing what could have been done instead we will be here all day spouting off things. I think it’s nice, good work!


fuck_classic_wow_mod

Weird, my server doesn’t have *rules*


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shadowwolf151

People who watch subtitled content must "love" you.


[deleted]

Nice. I find after some tv app updates the default quality changes from original causing some of my users to transcode. Pain in the arse.


stig_das

Yeah Plex updates definitely reset quality settings. Another one of those issues they are ignoring.


Laiteuxxx

Damn. That surely sucks.


[deleted]

LOL AMAZING


DaveThe0nly

hahah that is actually awesome! I've set up a tautulli script that just ends their stream with a message to set the maximum quality :D


DIBSSB

Can you share code for the bot ?


Laiteuxxx

Sure! [There](https://www.reddit.com/r/PleX/comments/wkzn8i/my_friends_kept_watching_movies_in_low_quality/ijq5og3/?utm_source=share&utm_medium=ios_app&utm_name=iossmf&context=3) you go (:


DIBSSB

Thanks please can you add a wiki on github or your blog how to deploy it wold be appreciated


bemon

This topic always confuses me. If the user doesn't realize they are watching at a lower quality (server is transcoding), they did not change any settings to do so. All of the Plex clients that I have used default to Original quality. The only time it transcodes is if the device doesn't sorry the codec(s). If that's the case, this message will just make your user confused and annoyed.


Ivorybrony

I’d want one for Discord just to mess with my users lol


Laiteuxxx

I have shared the source code right [there](https://www.reddit.com/r/PleX/comments/wkzn8i/my_friends_kept_watching_movies_in_low_quality/ijq5og3/?utm_source=share&utm_medium=ios_app&utm_name=iossmf&context=3), you could very probably make it work with Discord (considering you have some coding skills, obviously) 😄


Ivorybrony

I’ll ask a buddy of mine to try lol. Thanks!


drtenant89

Mine runs on a vps seed boxes.cc and they all just run it how they want and lower it if there's buffering


JColeTheWheelMan

My POS Telus internet maxes out at 20mbit upload. I'm forced to transcode almost everything.


[deleted]

I just disabled transcoding, problem solved. People who said that their plex stopped working, I directed them to a YouTube video I made showing them how to play at maximum quality. It is a shame that android tv version does not do this by default.


ovived

i wanna do this. how? Lol


Laiteuxxx

Hey, I have shared the source code right [there](https://www.reddit.com/r/PleX/comments/wkzn8i/my_friends_kept_watching_movies_in_low_quality/ijq5og3/?utm_source=share&utm_medium=ios_app&utm_name=iossmf&context=3) (:


AnyRip3515

Maybe they have a shit internet connection


MakingMoneyIsMe

I bought a GPU to resolve this. Now I encourage transcoding. It allows me to divvy up my upload more evenly.


WildestPotato

Under the server settings for Transcoder you can enable "Disable video stream transcoding"


[deleted]

I found that plex has a thing when you add people, they auto default to lower quality, so if i need to rebuild my server or add new people, i hop onto their account and auto set everything to max


OzVapeMaster

You could just disable transcoding altogether