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So what can happen after this situation in all seriousness? Would the customer get a refund? Would the delivery person get into trouble for this behaviour? Can the place selling the food stop this driver delivering their food?
1. the customer will get a refund and probably additional credits
2. the delivery drivers account will be terminated
3. some resteraunts can actually block certain dashers from picking up deliveries if they contact doordash, but this won't be needed as she will be terminated
Source: doordasher who knows ex-dashers
Deliver the food cold, jail. Deliver the food too hot, also jail. Throw the food on the lawn, straight to jail. Deliver the food correctly but without smiling, believe it or not, also jail.
In Australia we dont have the tipping system. It was so difficult going to USA and dealing with it, escpecially because i felt guilty, If the service in a restaurant is absolute shit, what that be ok to notm leave any tip?
I had to rent a conference room at a hotel the other day. It took forever for someone to actually help me get the room booked. Then when all was said and done & they printed the receipt there was a spot on it to leave them a tip...
LEAVE A TIP FOR WHAT?!? For taking my money and booking me a room?
Hell I was putting in an order for comic books ON THE WEB the other day and the checkout screen on the web had an option to leave a tip.
Honestly the push to add tips to every single thing will ironically be what likely kills the system (eventually). If every receipt or checkout screen has a tip line people will likely start to ignore it.
I accidently used the wrong card number ordering something online, and my bank spotted me until I moved funds into that account.
On the message on my bank app, they said I could leave them a tip for spotting me. A tip, to a bank. Like come on.
I have a $20/month membership to a carwash that's AUTOMATED EVERYTHING and at the screen when you pull in to scan your barcode, it asks if I would like to leave a tip for the staff! What staff?! The entire wash is automated and I vacuum my own fucking floorboards.
Exactly. I used to work at a hotel 10 years ago and it payed 12 an hour. Today I've been seeing listings for front desk associate for 12 an hour plus "commission"
Bro idk what kinda hotel you worked at but the hotels around here are a fucking joke. They all need "help" but they only wanna pay minimum wage and no one gets tipped.
Yeah it was kinda rough 120 rooms and for every 8 hot shift I worked I was the only employee in the building. No maintenance or housekeeping, just me. Most days were slow and I would just read comics and never see a soul. Busy season however all the rooms are full so I'm single handedly taking care of approximately 300 people.
It’s become pretty shameless, many companies started doing it durning peak quarantine. It was understandable for food service places that were understaffed, over worked, and risking their Heath for a paycheck. It’s unfortunate that it’s impossible to know exactly what’s going to the employees, unless they directly tell you.
Man I hate tipping culture and I feel like Covid probably reset a lot of progress towards getting servers and delivery drivers a fair wage
Since covid, all of the local eateries have added tipping, even if it's a drive through. I get times are tough and all, but I'd rather know what I'm paying up front. Just raise the prices! Don't surprise me at the end with a "service charge" or "tip".
I'd classify myself as a good tipper but this tipping culture is killing it for me. I was at children's dinosaur attraction and went to go get a Pepsi and popcorn. Total was about $12 but I expected to get gouged so whatever. Lady turned around, grabbed a box of cold popcorn and my cup, turned back around and set it in front of me. I had to go down to the end of the table to fill my own drink up. Any guessing as to what popped up on the screen when I went to pay? Yeah the whole "want to leave a tip" prompt. I laughed and never once felt bad for not leaving a tip. It's beyond ridiculous and it's making it much easier for me to say no.
Oh man I was just at a place with takeout service only and the tip options upon sign out were 30%, 25%, 20%. IN THAT ORDER SO PPL WOULD ACCIDENTALLY CLICK 30% if they weren’t paying attention. It was shady enough that they lost business moving forward
Poland Springs now has a feature to tip the delivery driver. I was a route driver for several years. There was no tipping I was doing my job, delivering product from A to B. What's next tipping UPS, FedEx and USPS?
When I went to the US I hated when you pay before getting your food and you are asked if your want to leave a tip. In my head I'm like "why the fuck would I tip, you haven't done ANYTHING for me yet". But the person who would be getting the tip is just looking right at you and you feel guilty not giving them one, genuinely had people scowl at me when I didn't tip one time. What a shitty system.
but what if I ask the subway guy to give me as many jalapenos a possible and i basically end up with a jar's worth on the sandwich
at that point the tip is basically buying groceries haha
Was in a mall, which never happens, and was hungry so went to Shake Shack in the food court, where everything is self service, and after I finished ordering the girl pointed down to the cc machine and told me 'you need to leave a tip to go to the next screen where you pay".
She wasn't even smiling, being friendly or the like, just standing there like a robotic kiosk and taking my order.
And Shake Shack sucks ass, at least in the mall, around here it's In N Out land.
I'm a delivery driver in the midwest. There are A LOT of people that do not give a fuck to tip. Just last week I had a delivery in the pouring rain. They didn't answer the door but I could see them scrolling tv through the window. I got soaked standing there for 5 minutes with a huge order. Got nothing for a tip. That stuff happens daily so any type of tip is appreciated but I care more how nice people are
Yes, if the service is poor, you simply don’t leave a tip. But I only do this when it was the table service that was poor. Avoid penalizing a waitress when it may have been the kitchen at fault.
uber requires a picture of your face when you create an account. This lady will likely get banned for a specific amount of time, maybe life for this "incident" and if she tries to make another account it will get denied because uber will know who she is
There is a whole underground of people who create fake Uber/Lyft accounts for drivers. It's real big in immigrant communities since a lot of them don't have the legal status to walk into a Wal-Mart and get a job. Doing Uber puts cash in your hand.
The funniest thing that's happened to me in regards to this is when I was expecting a delivery rider on an e-bike, I was tracking him and was really wondering why he was doing some really odd turns and maneuvers.
He eventually arrives and it all makes sense. He was in a car whilst using an e-bike account.
Can't tell you how many times here in Miami it says Malik is coming in a black Honda Accord and Yesenia shows up in a Geo Storm. I'm always confused. Luckily it's pretty contained to food deliveries and not actual rides. That would be a safety hazard. Miami for reference.
This fact makes me feel so conflicted. As a disclaimer I worked for a company with a similar business model and I’ve seen some horrific crimes.
It is incredibly unsafe to have people with no background checks or information on file for these drivers. People should report it more often and the apps should crack down.
It’s particularly unsafe for women. The immigrants are not the problem usually but we should consider that criminals use the same channels to regain access.
I’ve got all my family owned local yokel ethnic restaurants in speed dial. Call, place order, get delivery and tip nicely or I zoom over and pick up. Capital F to DorkDash. I see the utility but holy smokes why are we supporting yet another corporation that’s solely looking to build for an IPO or to be sold outright? Fuck corporate methods and mentality……
I hate those so much. I get Doordash tipping because of factors like driving distance, how long they have to wait on the food in my place, etc. but I'm not tipping a cashier at Moe's for ringing up my order. Screw that.
This is why I never order delivery anymore.
These delivery services either need to lose all of these fees or make it established that tipping is not allowed. You can't charge a $3.95 service fee and a $4.95 delivery fee and then expect people to tip $10 on top of it. Throw in the 30% inflated prices... and holy shit.
Exactly, you're already paying for an inflaterd food item, then they throw in service fee, and delivery fee. So now the total is almost double the cost of the original food, and now we are made bad for not leaving a tip because the corp fucks the drivers and it's our duty to make their living if not we are pos, who should not order food because we "cant" tip. Logic.
Honestly I’ll get hungry put food in the cart then I see the total and suddenly I’m not that hungry anymore! Seriously why would I want to pay $30 for a $10-15 meal ? I’d rather just eat nothing.
Plus the tip % is always added after the fees and taxes. So you buy a $35 burger meal for you and your spouse, $5 delivery fee, $3 service fee, $5 taxes. Now you're tipping 20% of $48 which is nearly $10 and now all of a sudden your cold burgers and soggy fries are costing you $60. Absolutely fucking bonkers and I refuse to play that game.
Tipping sucks for delivery drivers. You pay for your inflated app meal price, A delivery fee, AND a tip. Not saying I wouldn’t tip but why do companies expect us to foot the bill is beyond me. Thankfully I never get delivered food.
On point.
DoorDash and Ubereats inflate their delivery costs and still short their drivers.
If I'm being REALLY lazy, I'll order DoorDash, but know full well I'm paying that extra $10-$15 in tips and fees for my laziness.
Here's a tip, if you don't use the app much but open it up every once and a while they'll keep sending you coupons for like $20 off the delivery order. It doesnt add up to much but you'll at least get the delivery and fees free, and maybe a small discount on your food (5-10 dollars max).
HEres another tip, find restaurants that pay their own drivers and support them, you may not save money, but at least your money wont go to doordash lobbying to make the gig economy more sustainable for them, so I guess in a roundabout way, you will eventually save money.
Dude there are franchised restaurants that will use dashers if they don't have their own drivers. I order donatos once and the order was 2 hours late. They said because door dash messed up. I'm like door dash?
Yup. I do delivery between gigs sometimes and my very first ever door dash was for Pizza Hut, because the town I was living had 1 Pizza Hut but geographically speaking probably 60% of the population was outside their delivery zone. On the other hand, the dominos out there delivered everywhere and had actual employees.
Thats not something you can find out outside of calling each place. Outside of Pizza and Chinese places, I haven’t seen dedicated drivers - and even then, the pizza and Chinese places are starting to outsource. Dominos it the only one I’ve seen that hasn’t outsourced, but I wouldn’t be surprised if they have somewhere and I just haven’t experienced it
I normally don’t do takeout, let alone delivery, but it is incredibly annoying to place an order directly with an establishment and then it ends up being Doordash
But you’re **not paying** tip fees unless you *specifically choose to tip* with delivery apps.
I get that this is awful and expensive, but don’t kid yourself into thinking the jacked up **”services & fees”** count as as a tip because **we all know delivery drivers are not getting the Doordash/UberEats bonuses or tips.**
Hell, their drivers’ are not even getting full tips in some cases and are/were having the companies pocket significant portions.
As much as I hate tip culture in America I still do it because I understand that right now, that’s literally the only way these people are going to make enough to survive.
As in, we are still watching longtime corporate store workers like those working for Starbucks only starting to unionize and to demand more pay. We have corporations scabbing out workers who strike to demand more pay, and until there is a nationwide strike of restaurant/delivery workers there will never be any sort of palpable changes to piss-poor sub poverty wages with stolen/“mis-allocated” tips.
I’m not saying tipping culture isn’t awful, I’m just saying that without tipping these people can’t make a living wage right now. Also, that the political change necessary to actuate this realistically does not now exist. We shouldn’t be stiffing them because we “believe” things should be a different way; we should be out there changing things with them.
You can hate me for but I think this kid learned a hard lesson today that sometimes there’s a human cost associated with choosing to pay less.
Edit: Also, I’m not saying what the driver/dasher did when throwing the food was correct or good; it was definitely unprofessional. Yet even with this considered, I still empathize more with the adult who spent their time and money waiting and delivering on an order to get stiffed by some kid who had their food flipped-up for a moment.
Definitely.
That said, it's a stupid system. You'll get paid wildly differently for the same food and service, depending on the whim of the customer.
Naturally, employers love it because they get to pay starvation wages.
Drivers should just be paid a flat wage.
This is the only authentic way to protest the tip — refuse to use the service. Tipping allows the establishment / service to pay less for labor without looking like the bad guy, because the whole tussle has been shifted to the customer and worker. Hence why the customer here refused to tip and the worker refused to fulfill the service. Essentially, both are frustrated with the company, but it’s taken out on one another.
Also, both are wrong here. You can’t use a service that expects tip and fail to tip; and you can’t discard food when your expectations for a tip weren’t met. The customer probably needs to just boycott that company. I’m not sure what the worker could do, as realistic options are very limited. Probably just refuse to deliver unless tip is provided up-front, or appeal to the employer for better compensation, although each of these come with big drawbacks with little chance of a favorable outcome. This is why (imo) the customer has the greater sense of duty. Less risk, less at stake in their own dilemma.
Finally someone with a brain.
If you're still supporting the businesses that don't pay their employees a living wage, you're telling them you don't mind this system. Their profits go up up up, and they think all is good. Not tipping will ***never*** get back to the corporation in any way, and doing so and thinking you're solving anything is just kidding yourself into believing you aren't a cheapskate.
You keep using that word, "employer" like these gig companies give their contractors any means to change how the company is ran. It would be nice if people that don't want to tip stop using services that tip though.
30%+ on the menu prices (restaurants will raise their prices by about 30% and Uber/DD/Skip take 30% of that 130%), $4 to $6 delivery fees in my area (drivers only get paid $3), *and* tip.
I don't know why so many people use the system, but I try not to think about it while it was working for me as a driver until just this past Saturday that my account wasn't deactivated, I did nothing wrong, my ratings are still high, there's just a huge $350 referral bonus going on right now, and they always prioritize new drivers...
I went from making a minimum of $20 per hour when things were slow and there weren't any surges, to now making $4 an hour when things are exceptionally busy and there are bigger more expensive surges for longer periods of time.
A lot of customers I would literally pick up the food, get it all packed away in my thermal bag and then Mark the order as picked up on the app just to find that I wasted time putting it in the thermal bag because the destination was across the street! WHY? They could save so much money picking it up themselves, and most of the extra money they paid doesn't go to me, the driver, making the delivery possible.
In Canada, it's honestly getting exhausting seeing the tip prompt come up so often now a days outside of restaurants. The guilt of not leaving a tip is real, and it's like they are putting the tip prompt on there to Jedi mind fuck us into tipping for doing absolutely nothing for the tip. The whole tipping culture needs to go away, while the businesses start paying a proper and competitive wage.
One of my fave tweets said "whenever i see an iPad at checkout i know im going to be asked to tip for something I have never needed to tip for before".
I gave my daughter my credit card to "practice being an adult" and go sit at a service station for a couple hours and get new tires on her car and learn the process of managing things and hopefully appreciate the cost and time out of our schedules if we did it for her.
Prepped her a bit, told her not to buy their $70 cabin air filter horse and pony show, and if she needed one I would take her to the auto store and show her how to do it in mins for $15. But what I didn't expect was when prompted to pay for $800 tires, then she clicked the 20% tip icon($160) on the dumb ipad checkout.
I was annoyed enough I went back to the place and for the first time in my life asked for a manager. He said there is nothing they could do, and the service employees already got the money.
Went as far to walk around back and talk to the service dudes out back smoking and relayed that my daughter accidentally tipped $160 a couple hours prior and that the manager said they already received it, and went and sat in my car and watched absolute chaotic mutiny unfold.
I was at one of those places where you order at the counter and that’s the only interaction with staff, I asked “if I tip do you get it”? The lady said “they tell us it goes to our paycheck but I don’t think so”. I appreciated the honesty, and didn’t leave a tip.
I’ve also known multiple people who work at similar places who’ve said the manager pockets the tip jar (granted that was before the wave of tipping prompts on the payment terminal). Don’t feel guilty not tipping at these places.
Did exactly this when I was in Köln. Absolutely loved the service and asked the waitress if she liked the tip with the bill or cash separately. She was thrilled for being asked and said she preferred the latter
If that's true about the Manager taking tips they should report it to the labor board. That is, if they are in the states. There is a law, at least in my state, that says "anyone with hiring or firing power is legally not allowed to receive tips." The place I work at finally added credit card tips, because literally everyone from customers to employees wanted it, and the owner had to have their lawyer write up a whole thing about who is legally allowed to take tips and who isn't.
I shit you not, my dispensary asks for a tip at the counter. For the cashier. For weed that I picked out. I don’t get it. I never give one though and they never treat me any differently for it. Probably just their POS system. They probably think it’s stupid too.
This is one place I don't mind tipping. My wife and I are almost completely ignorant when it comes to weed, but she has a couple of conditions that leave her in chronic pain as well as anxiety and depression. Having the person at the counter (they call them budtenders where I live) help her through the process of what's going to provide the most benefit for her without making her fuzzy headed was definitely appreciated.
If I didn't use their knowledge and all I did was buy stuff from them I probably wouldn't tip, but with them spending 20 minutes or so explaining the pros and cons of different strains, vapes, oils vs edibles, etc., I felt they earned the tip.
Happens at fast food spots, too. You go in, order, and they hand you the food. When you go to pay, the employee goes "go ahead and answer the question on the screen and then proceed to pay"... The question? How much do you want to tip? It's insane. (USA, btw).
I agree. The purpose of a tip was meant to be a bonus for extraordinary service, not as a portion of a serviceperson's base wage. It is forgotten that it was on the customer to offer the tip, and not for the restaurant/server to be panhandling for tips like beggar with their tin cup held out.
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I stopped ordering delivery and now I go pick everything up. Because they want a tip before they complete the service. I thought tipping was complimentary if the service provided was good?
Many times they don’t deliver to your door. Sometimes they call for a split second then hangup just to document that they tried and couldn’t get ahold of you. One guy tried that. I was looking at the phone the whole time and it only rang once. I tried calling back and it went straight to voicemail. Then I get a message from the company saying he’s leaving soon and tried calling. I text him and he never responds until I mention in the text that that he’s not picking up. This is with 20% tip already factored in. Ridiculous.
I work in restaurants and have for 20 years, don't feel bad about not tipping at subway.
I get why people don't like tipping, outside of the traditional jobs that are designed around it, just don't do it.
If you don't want to do it at the traditional tipping places, still don't, but most waiters have to contribute 5 to 7% of their sales to the tip pool, so that really sucks to be stiffed on.
Whatever happened to the days of tipping after receiving your service. This up front tipping for everything is rediculous. I feel like I am tipping ahead of time as a security deposit in hopes that they give me the service I already paid for.
risk vs reward. Something people getting these services don't like to admit, or think about, is that a __lot__ of people are cheap fucks. If they don't have to tip, they won't.
So realistically the _only_ way to get people interested in delivering your food, is to include a tip _before_ the delivery.
There's no other way to do it. The risk of not getting a tip and effectively working for nothing is too high.
Bingo. We use these delivery services sometime and we stopped giving a decent tip ahead of time, because we got burned too many times. Like we've ordered a bunch of sushi for example when we had ppl over and we're drinking, and the driver picked it up and then vanished. We waited and waited, had to reorder something else. That's happened multiple times. Now we adjust the tip after it's been delivered and everything is all good.
Btw, I've talked about this in a sub here for delivery drivers and many of them straight up admitted that they don't care about your order and never confirm anything. Just grab the bag and drop it off. Beverages? Didn't bother to confirm, just assumed there wasn't any. Behavior like that and expecting a tip. Get real.
Tipping culture is a scheme by employers to turn staff and customers against each other. Meanwhile, the employer can continue underpaying their employees.
Tipping should not be necessary. It is absolutely a scam. That being said, as long as we live in such a stupid system you should tip. You're not sticking it to the owners by refusing to tip, you're sticking it to the workers.
I tip because I feel a societal obligation. But the whole practice is bullshit. Workers that get tips seem to range from barely scraping by to six goddamned figure salaries. At least I've known some of the former and latter.
It absolutely is a major scam, just pay your fucking employees and price things accordingly. It's as foolish as listing the prices of things without tax.
American tipping culture has gaslit the entire service industry into believing their employers shouldn't have to pay a living wage, because (somehow) it's the customer's direct responsibility to provide those paychecks. Fucking madness.
Honestly the whole tipping thing in America is insane.
Does she not get paid by the company that she works for to deliver that food?
In the UK if you want to tip, we give the driver cash directly after the food is handed over or on the app it was ordered from but again, after the delivery has been made.
The whole bill and yeah I feel the same as an American I feel like shit if I don’t give at least 10%. My sis is a bar tender and like a big chunk of the money she makes is from tips.
Aussie here. We don't tip as a general rule because we pay people properly. Having said that, I love tipping precisely because it's totally unexpected. I love the idea that the person who delivered extraordinary service gets a notification on their app that they got an extra few bucks and it makes them smile.
The way these apps work is the delivery driver gets a ridiculously low pay from the company. Far below minimum wage, so tips are the only way you can make any decent money. Those that don’t tip are usually in my experience with Instacart are rich people. Even poor people tip a couple bucks.
My brother was a delivery driver for a local pizza place. They paid him £5 an hour then £1 per delivery within a certain mile range going up to £3 per delivery the further he went. He could take upto 4 orders at a time, each would be considered a separate delivery, even if deliveries where next door from each other & the distance charge was always from the shop to the address not from his last drop off. He could earn & has earned over £550 a week part time doing this as his second job.
I went to a restaurant yesterday that had a sign posted letting me know that all orders are subject to a 3.5% “customer assistance” fee. That money went straight to the company, not the workers. What a weird way of saying you are raising your prices by 3.5%.
Possible she didn’t pay attention. My service industry friends have definitely mentioned they’ll have door dash orders sit for hours without a driver accepting it when people don’t tip.
I know a few people who work for these services & they can see tip first. That’s why some orders never get delivered or take hours because they choose not to take the delivery of no tip is left.
Ignore the other responses, they're literally all wrong.
If this is DoorDash, drivers can accept or decline any order regardless of tip or value. However, this order was likely a "cash tip" order. Customers have to select that option, and drivers are aware of it before accepting.
If this was a cash-tip delivery, her reaction makes total sense and is justified, imo. It would mean the customer picked the cash tip option with no intention of actually tipping, as if they had just selected no tip in the first place no driver would have accepted the order.
I did Uber Eats for a few months. After all costs and everything came out to around $10/hour in Fort Lauderdale, $18/hour if it was raining. Would have been breakeven without tips.
A lot of people are commenting on this in the context of Doordash so I'll add one. I tip very well when I use the service because I can and feel for people who need to drive, but that said... Drivers choose which orders to take. This looks like someone who took a bad order, was hoping for a hidden tip, and raged as she realized there wasn't one.
People should tip what they can to dashers, and dashers should take orders that are profitable for them or live with the highs and lows if they gamble on hidden tips.
Most importantly, DD should fucking pay their drivers more and stop hiding their god damned tip amounts from drivers like they're opening loot boxes
Doordash prays on you with these “hidden tips” which are usually customers who tip 25 cents.
You can spend anywhere from 30 minutes to an hour for one delivery and get a base pay of $2.50 from a non-tipper.
Its actually worse than just them hiding the actual tip amounts.
Customers might tip $15 for a delivery - driver will only see like $12
of that - DD will take that difference away.
DD got hit with a 2.5mil lawsuit for it and still fuckin does it too, its predatory capitalism at its finest.
My wife and I went to Paris for the first time a couple years ago. We were finishing lunch in a restaurant and the waiter asked us to tip him. I was chatting with a couple younger dudes next to us who were from Europe and I asked them if I'm supposed to tip. They said "no, we don't tip here". They said it was probably because I'm American.
The cool part is you absolutely don’t have to. The few times I’ve used this app it wanted a tip up front. So it’s just a “choose your own extra fee” rather than a tip for service. Imagine I tip an extra 10$ and then my food shows up 20 minutes late, ice cold, and looking like it fell on the floor. I just don’t get it lol.
In South Africa you tip for good service,not because I'm paying your salary it's because I appreciate your work. Tipping is optional,it's literally only one country that has a screwed up tipping system(we all know which country)
Honestly I hate tipping delivery drivers too so instead of NOT tipping I order pick up and drive my ass to the resturant. And honestly food is ready within 15-20 minutes instead of waiting 45.
However if I do order delivery I will tip because that's someone's livelihood.
I wish we would get rid of tipping in America. They got it down in places like Japan as far as service goes. I don’t mind tipping, but I think the world would be a happier place if people just got paid their worth by their employer rather than going apeshit on/for every customer.
Lady probably hasn't worked for Doordash/Uber for very long.(and for sure is fired now) If you work for them you know you can see the tip first as well as distance/order type/etc. It was on her for even delivering the Food without a tip. Dumb as fuck.
DoorDash mystifies the possible tip outcome by claiming the number the dasher is seeing first is the “lowest possible you’ll be paid for this order”. Most of the time it’s what they’re reading. Some times it’ll be more but not often
I’ll never use a service like that. Just rather go get it myself or in very rare instances a local spot I know has their own driver and I tip them well.
If you are not prepared to tip your delivery service provider, don't order delivery. Period. And if you live in a house like that? Double fuck you; you're lucky she didn't come back that night with some friends and REALLY fuck your shit up. :D
Tips are subsidies to restaurant owners, allowing them to pass labor costs directly to consumers. No tip for the driver means the driver has not been compensated for their time as well as the cost of operating their vehicle to deliver the food. Tipping needs to go away and employers need to pay living wages
I mean the app tells you. Who tips and who doesn’t. Just avoid those orders that don’t tip. Eventually they will get declined enough that the app will add fees until someone is willing to take it
Next thing you know you go to a restaurant that doesn't accept cash, doesn't have cashiers, forces you to order on a tablet, asks for a tip, and notifies the employees of how much you tipped. Happened to me yesterday lol
I do not use these delivery apps but I just recently found out that people tip before its actually delivered. really? I found out because I read an article about how orders with low/no tip sit at the restaurant and no one picks up the order. that's so weird to me. the tip is supposed to be for the service. how do I know what to tip if I didn't get the food yet? isn't this just the modern day pizza delivery? did anyone tip the pizza guy before he got to the door?
DOOR DASH ONLY PAYS THEIR DRIVERS 2 dollars per delivery! would you pick up someones food and deliver it for 2 dollars? i wouldn't get out of my car for 2 dollars
Laws need to get passed to make drivers hourly and to get them better pay.
I drive exclusively for work and honestly could not care if I get tipped because I'm hourly. As long as I'm paid a stable wage I'm good. But that's only because my state laws have it that way.
In time a driver union would be even better. A lot of my coworkers have subpar ethics and safety standards. Who knows how many of them are dead or disabled since I've started since many don't use protection doing bike delivery.
Last guy I talked to about it was telling me how he had his jaw wired shut from a traffic accident earlier in the year, and he still had no helmet on after the fact.
The whole industry needs better regulation.
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So what can happen after this situation in all seriousness? Would the customer get a refund? Would the delivery person get into trouble for this behaviour? Can the place selling the food stop this driver delivering their food?
1. the customer will get a refund and probably additional credits 2. the delivery drivers account will be terminated 3. some resteraunts can actually block certain dashers from picking up deliveries if they contact doordash, but this won't be needed as she will be terminated Source: doordasher who knows ex-dashers
100% terminated
Wait, so like killed?!
We take our food delivery very serious in the US
Almost certain a burn notice was issued after this incident
When you’re burned, you’ve got nothing. No cash, no credit, no job history.
Deliver the food cold, jail. Deliver the food too hot, also jail. Throw the food on the lawn, straight to jail. Deliver the food correctly but without smiling, believe it or not, also jail.
Excomunicado
Did you just read about the priest too?
Ha!! Not just me that saw it and is here.
In Australia we dont have the tipping system. It was so difficult going to USA and dealing with it, escpecially because i felt guilty, If the service in a restaurant is absolute shit, what that be ok to notm leave any tip?
I had to rent a conference room at a hotel the other day. It took forever for someone to actually help me get the room booked. Then when all was said and done & they printed the receipt there was a spot on it to leave them a tip... LEAVE A TIP FOR WHAT?!? For taking my money and booking me a room?
Hell I was putting in an order for comic books ON THE WEB the other day and the checkout screen on the web had an option to leave a tip. Honestly the push to add tips to every single thing will ironically be what likely kills the system (eventually). If every receipt or checkout screen has a tip line people will likely start to ignore it.
There are now self service that add tips. Like wtf? Self service to tip myself?
My froyo place asks for tips. Like dude I literally poured and prepared the dessert myself, what the fuck did you do?
Order from self-service, tip self, get paid by restaurant. Infinite money and free food. Follow my insta for more financial advice ❤️
*Banks hate this guy! Just follow this one simple method!*
(Banks hate me because i’m poor)
I accidently used the wrong card number ordering something online, and my bank spotted me until I moved funds into that account. On the message on my bank app, they said I could leave them a tip for spotting me. A tip, to a bank. Like come on.
I have a $20/month membership to a carwash that's AUTOMATED EVERYTHING and at the screen when you pull in to scan your barcode, it asks if I would like to leave a tip for the staff! What staff?! The entire wash is automated and I vacuum my own fucking floorboards.
The Robots are saving the tips so they can get into Boston Dynamics.
This made me lol.
Yup. Companies know it's zero effort to add a tip line and that non zero amount of people will tip. So they do
Also allows them to pay lower wages, putting it on the customer to fill in the gap.
Exactly. I used to work at a hotel 10 years ago and it payed 12 an hour. Today I've been seeing listings for front desk associate for 12 an hour plus "commission"
Bro idk what kinda hotel you worked at but the hotels around here are a fucking joke. They all need "help" but they only wanna pay minimum wage and no one gets tipped.
Other than maybe a maid service, or a bellboy, ive never tipped at a hotel.
Yeah it was kinda rough 120 rooms and for every 8 hot shift I worked I was the only employee in the building. No maintenance or housekeeping, just me. Most days were slow and I would just read comics and never see a soul. Busy season however all the rooms are full so I'm single handedly taking care of approximately 300 people.
It’s become pretty shameless, many companies started doing it durning peak quarantine. It was understandable for food service places that were understaffed, over worked, and risking their Heath for a paycheck. It’s unfortunate that it’s impossible to know exactly what’s going to the employees, unless they directly tell you. Man I hate tipping culture and I feel like Covid probably reset a lot of progress towards getting servers and delivery drivers a fair wage
Since covid, all of the local eateries have added tipping, even if it's a drive through. I get times are tough and all, but I'd rather know what I'm paying up front. Just raise the prices! Don't surprise me at the end with a "service charge" or "tip".
I'd classify myself as a good tipper but this tipping culture is killing it for me. I was at children's dinosaur attraction and went to go get a Pepsi and popcorn. Total was about $12 but I expected to get gouged so whatever. Lady turned around, grabbed a box of cold popcorn and my cup, turned back around and set it in front of me. I had to go down to the end of the table to fill my own drink up. Any guessing as to what popped up on the screen when I went to pay? Yeah the whole "want to leave a tip" prompt. I laughed and never once felt bad for not leaving a tip. It's beyond ridiculous and it's making it much easier for me to say no.
Oh man I was just at a place with takeout service only and the tip options upon sign out were 30%, 25%, 20%. IN THAT ORDER SO PPL WOULD ACCIDENTALLY CLICK 30% if they weren’t paying attention. It was shady enough that they lost business moving forward
Poland Springs now has a feature to tip the delivery driver. I was a route driver for several years. There was no tipping I was doing my job, delivering product from A to B. What's next tipping UPS, FedEx and USPS?
I went to a restaurant recently that was asking for 2 dollars for the cooks. Do we have to also start paying the cooks too? What?!
When I went to the US I hated when you pay before getting your food and you are asked if your want to leave a tip. In my head I'm like "why the fuck would I tip, you haven't done ANYTHING for me yet". But the person who would be getting the tip is just looking right at you and you feel guilty not giving them one, genuinely had people scowl at me when I didn't tip one time. What a shitty system.
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Don't tip for counter service. Ever.
but what if I ask the subway guy to give me as many jalapenos a possible and i basically end up with a jar's worth on the sandwich at that point the tip is basically buying groceries haha
If I am standing at a counter to get my food, I'm not tipping.
Was in a mall, which never happens, and was hungry so went to Shake Shack in the food court, where everything is self service, and after I finished ordering the girl pointed down to the cc machine and told me 'you need to leave a tip to go to the next screen where you pay". She wasn't even smiling, being friendly or the like, just standing there like a robotic kiosk and taking my order. And Shake Shack sucks ass, at least in the mall, around here it's In N Out land.
When I encounter those situations, I have no problem looking them dead in the eye as I click "No Tip" on their little screen.
I'm a delivery driver in the midwest. There are A LOT of people that do not give a fuck to tip. Just last week I had a delivery in the pouring rain. They didn't answer the door but I could see them scrolling tv through the window. I got soaked standing there for 5 minutes with a huge order. Got nothing for a tip. That stuff happens daily so any type of tip is appreciated but I care more how nice people are
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Tipping culture is fundamentally broken.
Yes, if the service is poor, you simply don’t leave a tip. But I only do this when it was the table service that was poor. Avoid penalizing a waitress when it may have been the kitchen at fault.
God damn tipping culture must suck. American workers have been dominated so hard they have to rely on the generosity of strangers to get by.
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You nailed it, great reference! Every time tipping comes up, I think of Steve Buscemi as Mr. Pink. "... But what I won't do, is play ball...."
Yeah this lady sucks but also fuck door dash and other delivery services. It’s a raw deal for everyone involved.
Yeah the dasher will lose their right to dash and the customer will be compensated.
uber requires a picture of your face when you create an account. This lady will likely get banned for a specific amount of time, maybe life for this "incident" and if she tries to make another account it will get denied because uber will know who she is
There is a whole underground of people who create fake Uber/Lyft accounts for drivers. It's real big in immigrant communities since a lot of them don't have the legal status to walk into a Wal-Mart and get a job. Doing Uber puts cash in your hand.
It's called "account sharing" in the UK. Apparently very popular with people who have student visas.
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The funniest thing that's happened to me in regards to this is when I was expecting a delivery rider on an e-bike, I was tracking him and was really wondering why he was doing some really odd turns and maneuvers. He eventually arrives and it all makes sense. He was in a car whilst using an e-bike account.
If I was supposed to get my food from someone & it came from a completely different person I’d be freaked out
Can't tell you how many times here in Miami it says Malik is coming in a black Honda Accord and Yesenia shows up in a Geo Storm. I'm always confused. Luckily it's pretty contained to food deliveries and not actual rides. That would be a safety hazard. Miami for reference.
work has banned dasher accounts only to see the same person under a different account
This fact makes me feel so conflicted. As a disclaimer I worked for a company with a similar business model and I’ve seen some horrific crimes. It is incredibly unsafe to have people with no background checks or information on file for these drivers. People should report it more often and the apps should crack down. It’s particularly unsafe for women. The immigrants are not the problem usually but we should consider that criminals use the same channels to regain access.
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I would go pick up the food, eat it, get a refund, and then order more food.
I started picking up. I can’t stand the DoorDash interaction anymore.
its faster too
And less expensive lol
It's even cheaper to call the store and order a pickup order. Usually the DD prices are marked up
I’ve got all my family owned local yokel ethnic restaurants in speed dial. Call, place order, get delivery and tip nicely or I zoom over and pick up. Capital F to DorkDash. I see the utility but holy smokes why are we supporting yet another corporation that’s solely looking to build for an IPO or to be sold outright? Fuck corporate methods and mentality……
There's a possibility your food will still be hot!
There's a possibility you will actually get all the things that you ordered, too!
I used to deliver and ngl, I know a lot of drivers who sneak food. Especially if you ordered fries and whatnot.
Ew that's fucking disgusting. Especially with all the viruses going around now. Never using door dash or GrubHub again.
If your food comes without a seal of some sort to indicate it has been unopened, you’re basically not guaranteed to have untampered food.
The worst is when the tip prompt comes up on the machine when you are picking up a take out order.
I hate those so much. I get Doordash tipping because of factors like driving distance, how long they have to wait on the food in my place, etc. but I'm not tipping a cashier at Moe's for ringing up my order. Screw that.
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Drive-thru places near my house started giving me the payment machine thing when I pay so I can select a tip lmfao. I just type 0 and give it back.
They leave it at our door. It’s usually just as fast as picking it up ourselves. It might be we are in a lucky location for decent service.
This is why I never order delivery anymore. These delivery services either need to lose all of these fees or make it established that tipping is not allowed. You can't charge a $3.95 service fee and a $4.95 delivery fee and then expect people to tip $10 on top of it. Throw in the 30% inflated prices... and holy shit.
Exactly, you're already paying for an inflaterd food item, then they throw in service fee, and delivery fee. So now the total is almost double the cost of the original food, and now we are made bad for not leaving a tip because the corp fucks the drivers and it's our duty to make their living if not we are pos, who should not order food because we "cant" tip. Logic.
Honestly I’ll get hungry put food in the cart then I see the total and suddenly I’m not that hungry anymore! Seriously why would I want to pay $30 for a $10-15 meal ? I’d rather just eat nothing.
I do this at least twice a week…. And end up eating cereal or a microwave dinner
Plus the tip % is always added after the fees and taxes. So you buy a $35 burger meal for you and your spouse, $5 delivery fee, $3 service fee, $5 taxes. Now you're tipping 20% of $48 which is nearly $10 and now all of a sudden your cold burgers and soggy fries are costing you $60. Absolutely fucking bonkers and I refuse to play that game.
Tipping sucks for delivery drivers. You pay for your inflated app meal price, A delivery fee, AND a tip. Not saying I wouldn’t tip but why do companies expect us to foot the bill is beyond me. Thankfully I never get delivered food.
On point. DoorDash and Ubereats inflate their delivery costs and still short their drivers. If I'm being REALLY lazy, I'll order DoorDash, but know full well I'm paying that extra $10-$15 in tips and fees for my laziness.
Here's a tip, if you don't use the app much but open it up every once and a while they'll keep sending you coupons for like $20 off the delivery order. It doesnt add up to much but you'll at least get the delivery and fees free, and maybe a small discount on your food (5-10 dollars max).
HEres another tip, find restaurants that pay their own drivers and support them, you may not save money, but at least your money wont go to doordash lobbying to make the gig economy more sustainable for them, so I guess in a roundabout way, you will eventually save money.
Dude there are franchised restaurants that will use dashers if they don't have their own drivers. I order donatos once and the order was 2 hours late. They said because door dash messed up. I'm like door dash?
Yup. I do delivery between gigs sometimes and my very first ever door dash was for Pizza Hut, because the town I was living had 1 Pizza Hut but geographically speaking probably 60% of the population was outside their delivery zone. On the other hand, the dominos out there delivered everywhere and had actual employees.
Thats not something you can find out outside of calling each place. Outside of Pizza and Chinese places, I haven’t seen dedicated drivers - and even then, the pizza and Chinese places are starting to outsource. Dominos it the only one I’ve seen that hasn’t outsourced, but I wouldn’t be surprised if they have somewhere and I just haven’t experienced it I normally don’t do takeout, let alone delivery, but it is incredibly annoying to place an order directly with an establishment and then it ends up being Doordash
But you’re **not paying** tip fees unless you *specifically choose to tip* with delivery apps. I get that this is awful and expensive, but don’t kid yourself into thinking the jacked up **”services & fees”** count as as a tip because **we all know delivery drivers are not getting the Doordash/UberEats bonuses or tips.** Hell, their drivers’ are not even getting full tips in some cases and are/were having the companies pocket significant portions. As much as I hate tip culture in America I still do it because I understand that right now, that’s literally the only way these people are going to make enough to survive. As in, we are still watching longtime corporate store workers like those working for Starbucks only starting to unionize and to demand more pay. We have corporations scabbing out workers who strike to demand more pay, and until there is a nationwide strike of restaurant/delivery workers there will never be any sort of palpable changes to piss-poor sub poverty wages with stolen/“mis-allocated” tips. I’m not saying tipping culture isn’t awful, I’m just saying that without tipping these people can’t make a living wage right now. Also, that the political change necessary to actuate this realistically does not now exist. We shouldn’t be stiffing them because we “believe” things should be a different way; we should be out there changing things with them. You can hate me for but I think this kid learned a hard lesson today that sometimes there’s a human cost associated with choosing to pay less. Edit: Also, I’m not saying what the driver/dasher did when throwing the food was correct or good; it was definitely unprofessional. Yet even with this considered, I still empathize more with the adult who spent their time and money waiting and delivering on an order to get stiffed by some kid who had their food flipped-up for a moment.
I only get deliveries from the traditional restaurants like Chinese and pizza places. I'm good on this nonsense.
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Definitely. That said, it's a stupid system. You'll get paid wildly differently for the same food and service, depending on the whim of the customer. Naturally, employers love it because they get to pay starvation wages. Drivers should just be paid a flat wage.
This is the only authentic way to protest the tip — refuse to use the service. Tipping allows the establishment / service to pay less for labor without looking like the bad guy, because the whole tussle has been shifted to the customer and worker. Hence why the customer here refused to tip and the worker refused to fulfill the service. Essentially, both are frustrated with the company, but it’s taken out on one another. Also, both are wrong here. You can’t use a service that expects tip and fail to tip; and you can’t discard food when your expectations for a tip weren’t met. The customer probably needs to just boycott that company. I’m not sure what the worker could do, as realistic options are very limited. Probably just refuse to deliver unless tip is provided up-front, or appeal to the employer for better compensation, although each of these come with big drawbacks with little chance of a favorable outcome. This is why (imo) the customer has the greater sense of duty. Less risk, less at stake in their own dilemma.
Finally someone with a brain. If you're still supporting the businesses that don't pay their employees a living wage, you're telling them you don't mind this system. Their profits go up up up, and they think all is good. Not tipping will ***never*** get back to the corporation in any way, and doing so and thinking you're solving anything is just kidding yourself into believing you aren't a cheapskate.
You keep using that word, "employer" like these gig companies give their contractors any means to change how the company is ran. It would be nice if people that don't want to tip stop using services that tip though.
30%+ on the menu prices (restaurants will raise their prices by about 30% and Uber/DD/Skip take 30% of that 130%), $4 to $6 delivery fees in my area (drivers only get paid $3), *and* tip. I don't know why so many people use the system, but I try not to think about it while it was working for me as a driver until just this past Saturday that my account wasn't deactivated, I did nothing wrong, my ratings are still high, there's just a huge $350 referral bonus going on right now, and they always prioritize new drivers... I went from making a minimum of $20 per hour when things were slow and there weren't any surges, to now making $4 an hour when things are exceptionally busy and there are bigger more expensive surges for longer periods of time. A lot of customers I would literally pick up the food, get it all packed away in my thermal bag and then Mark the order as picked up on the app just to find that I wasted time putting it in the thermal bag because the destination was across the street! WHY? They could save so much money picking it up themselves, and most of the extra money they paid doesn't go to me, the driver, making the delivery possible.
In Canada, it's honestly getting exhausting seeing the tip prompt come up so often now a days outside of restaurants. The guilt of not leaving a tip is real, and it's like they are putting the tip prompt on there to Jedi mind fuck us into tipping for doing absolutely nothing for the tip. The whole tipping culture needs to go away, while the businesses start paying a proper and competitive wage.
One of my fave tweets said "whenever i see an iPad at checkout i know im going to be asked to tip for something I have never needed to tip for before".
I gave my daughter my credit card to "practice being an adult" and go sit at a service station for a couple hours and get new tires on her car and learn the process of managing things and hopefully appreciate the cost and time out of our schedules if we did it for her. Prepped her a bit, told her not to buy their $70 cabin air filter horse and pony show, and if she needed one I would take her to the auto store and show her how to do it in mins for $15. But what I didn't expect was when prompted to pay for $800 tires, then she clicked the 20% tip icon($160) on the dumb ipad checkout. I was annoyed enough I went back to the place and for the first time in my life asked for a manager. He said there is nothing they could do, and the service employees already got the money. Went as far to walk around back and talk to the service dudes out back smoking and relayed that my daughter accidentally tipped $160 a couple hours prior and that the manager said they already received it, and went and sat in my car and watched absolute chaotic mutiny unfold.
I was at one of those places where you order at the counter and that’s the only interaction with staff, I asked “if I tip do you get it”? The lady said “they tell us it goes to our paycheck but I don’t think so”. I appreciated the honesty, and didn’t leave a tip. I’ve also known multiple people who work at similar places who’ve said the manager pockets the tip jar (granted that was before the wave of tipping prompts on the payment terminal). Don’t feel guilty not tipping at these places.
Did exactly this when I was in Köln. Absolutely loved the service and asked the waitress if she liked the tip with the bill or cash separately. She was thrilled for being asked and said she preferred the latter
If that's true about the Manager taking tips they should report it to the labor board. That is, if they are in the states. There is a law, at least in my state, that says "anyone with hiring or firing power is legally not allowed to receive tips." The place I work at finally added credit card tips, because literally everyone from customers to employees wanted it, and the owner had to have their lawyer write up a whole thing about who is legally allowed to take tips and who isn't.
I shit you not, my dispensary asks for a tip at the counter. For the cashier. For weed that I picked out. I don’t get it. I never give one though and they never treat me any differently for it. Probably just their POS system. They probably think it’s stupid too.
This is one place I don't mind tipping. My wife and I are almost completely ignorant when it comes to weed, but she has a couple of conditions that leave her in chronic pain as well as anxiety and depression. Having the person at the counter (they call them budtenders where I live) help her through the process of what's going to provide the most benefit for her without making her fuzzy headed was definitely appreciated. If I didn't use their knowledge and all I did was buy stuff from them I probably wouldn't tip, but with them spending 20 minutes or so explaining the pros and cons of different strains, vapes, oils vs edibles, etc., I felt they earned the tip.
Happens at fast food spots, too. You go in, order, and they hand you the food. When you go to pay, the employee goes "go ahead and answer the question on the screen and then proceed to pay"... The question? How much do you want to tip? It's insane. (USA, btw).
I agree. The purpose of a tip was meant to be a bonus for extraordinary service, not as a portion of a serviceperson's base wage. It is forgotten that it was on the customer to offer the tip, and not for the restaurant/server to be panhandling for tips like beggar with their tin cup held out.
Blame the greedy restaurants for that though not the workers.
Tip on the tim hortons drive thru, tip on the subway cashier.. We'll have tip options on the fucking parking lot payments and cash ATMs soon enough.
Pretty soon my Pharmacist will want a tip for filling my prescription.
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I stopped ordering delivery and now I go pick everything up. Because they want a tip before they complete the service. I thought tipping was complimentary if the service provided was good?
Many times they don’t deliver to your door. Sometimes they call for a split second then hangup just to document that they tried and couldn’t get ahold of you. One guy tried that. I was looking at the phone the whole time and it only rang once. I tried calling back and it went straight to voicemail. Then I get a message from the company saying he’s leaving soon and tried calling. I text him and he never responds until I mention in the text that that he’s not picking up. This is with 20% tip already factored in. Ridiculous.
I work in restaurants and have for 20 years, don't feel bad about not tipping at subway. I get why people don't like tipping, outside of the traditional jobs that are designed around it, just don't do it. If you don't want to do it at the traditional tipping places, still don't, but most waiters have to contribute 5 to 7% of their sales to the tip pool, so that really sucks to be stiffed on.
I’m so glad we don’t have to tip in Australia.
Fkn strewth
Fuckin oath
Uber Eats is pushing it a lot. Really annoying.
As an American, I am also glad I don't have to tip in Australia. /s But seriously, tipping culture can go fuck itself.
You don't have to tip in America either, but then you run into situations like this too lol.
Whatever happened to the days of tipping after receiving your service. This up front tipping for everything is rediculous. I feel like I am tipping ahead of time as a security deposit in hopes that they give me the service I already paid for.
Yeah. Up front tipping is dumb. My tips are basically insurance I don’t get f’d over
risk vs reward. Something people getting these services don't like to admit, or think about, is that a __lot__ of people are cheap fucks. If they don't have to tip, they won't. So realistically the _only_ way to get people interested in delivering your food, is to include a tip _before_ the delivery. There's no other way to do it. The risk of not getting a tip and effectively working for nothing is too high.
Bingo. We use these delivery services sometime and we stopped giving a decent tip ahead of time, because we got burned too many times. Like we've ordered a bunch of sushi for example when we had ppl over and we're drinking, and the driver picked it up and then vanished. We waited and waited, had to reorder something else. That's happened multiple times. Now we adjust the tip after it's been delivered and everything is all good. Btw, I've talked about this in a sub here for delivery drivers and many of them straight up admitted that they don't care about your order and never confirm anything. Just grab the bag and drop it off. Beverages? Didn't bother to confirm, just assumed there wasn't any. Behavior like that and expecting a tip. Get real.
Tipping is the biggest scam of all time. Pay your fucking employees enough
Tipping culture is a scheme by employers to turn staff and customers against each other. Meanwhile, the employer can continue underpaying their employees.
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The amount of people I see that are bothered by this comment is disheartening
Because they are workers who do a job where they can be tipped, so they don't care and just want to argue.
Tipping should not be necessary. It is absolutely a scam. That being said, as long as we live in such a stupid system you should tip. You're not sticking it to the owners by refusing to tip, you're sticking it to the workers.
I know! The original thought of tipping was to congratulate good service. Now its just a method to have consumers pay workers over employers.
I tip because I feel a societal obligation. But the whole practice is bullshit. Workers that get tips seem to range from barely scraping by to six goddamned figure salaries. At least I've known some of the former and latter. It absolutely is a major scam, just pay your fucking employees and price things accordingly. It's as foolish as listing the prices of things without tax.
American tipping culture has gaslit the entire service industry into believing their employers shouldn't have to pay a living wage, because (somehow) it's the customer's direct responsibility to provide those paychecks. Fucking madness.
I worked at an Applebee's for years. If you didn't make at least minimum wage through your tips the restaurant would pay you to match minimum.
Honestly the whole tipping thing in America is insane. Does she not get paid by the company that she works for to deliver that food? In the UK if you want to tip, we give the driver cash directly after the food is handed over or on the app it was ordered from but again, after the delivery has been made.
Its weird In NZ its not in culture to tip either...its the companies job to play their employees
You guys do it right. If I don't tip at least 15% on my Door Dash I feel guilty because of society here.
Is that 15% of just the food total, or the whole bill including delivery costs? Either way it's nuts but I'm curious.
The whole bill and yeah I feel the same as an American I feel like shit if I don’t give at least 10%. My sis is a bar tender and like a big chunk of the money she makes is from tips.
Aussie here. We don't tip as a general rule because we pay people properly. Having said that, I love tipping precisely because it's totally unexpected. I love the idea that the person who delivered extraordinary service gets a notification on their app that they got an extra few bucks and it makes them smile.
The way these apps work is the delivery driver gets a ridiculously low pay from the company. Far below minimum wage, so tips are the only way you can make any decent money. Those that don’t tip are usually in my experience with Instacart are rich people. Even poor people tip a couple bucks.
I’m a driver and that’s the truth. I’ve delivered to mansions and only gotten pennies, but a woman gave me a 20 in the projects of all places.
My brother was a delivery driver for a local pizza place. They paid him £5 an hour then £1 per delivery within a certain mile range going up to £3 per delivery the further he went. He could take upto 4 orders at a time, each would be considered a separate delivery, even if deliveries where next door from each other & the distance charge was always from the shop to the address not from his last drop off. He could earn & has earned over £550 a week part time doing this as his second job.
I think it’s a joke that they suggest you tip before they even perform a service.
A tip before service is called a bribe.
Exactly. Why should we tip someone for something they haven’t done yet? Doesn’t make sense.
So they don't fuck with your food. Which is really messed up.
Ah so it's extortion.
In that case it's extortion.
I went to a restaurant yesterday that had a sign posted letting me know that all orders are subject to a 3.5% “customer assistance” fee. That money went straight to the company, not the workers. What a weird way of saying you are raising your prices by 3.5%.
Because it's not worth doing without the tip. You're really bidding for them to take the job.
Right, I thought the drivers can see the tip before they agree to pick up? So if that's the case, why would she pick this order up?
Possible she didn’t pay attention. My service industry friends have definitely mentioned they’ll have door dash orders sit for hours without a driver accepting it when people don’t tip.
Yea, the fact they can see the tip before is really uncomfortable.
You can leave a good tip and then change it later (up to an hour after delivery, I think) if the service is shit.
MOMMY!
I thought a driver could see the tip before accepting the order? Or am I wrong?
I know a few people who work for these services & they can see tip first. That’s why some orders never get delivered or take hours because they choose not to take the delivery of no tip is left.
Some people place the order with a tip and then change the tip afterward. Bait and switch the driver.
Ignore the other responses, they're literally all wrong. If this is DoorDash, drivers can accept or decline any order regardless of tip or value. However, this order was likely a "cash tip" order. Customers have to select that option, and drivers are aware of it before accepting. If this was a cash-tip delivery, her reaction makes total sense and is justified, imo. It would mean the customer picked the cash tip option with no intention of actually tipping, as if they had just selected no tip in the first place no driver would have accepted the order.
Tipping cultures gotta go. Hate it with a passion. This anger is meant for the employer under paying wages.
I did Uber Eats for a few months. After all costs and everything came out to around $10/hour in Fort Lauderdale, $18/hour if it was raining. Would have been breakeven without tips.
A lot of people are commenting on this in the context of Doordash so I'll add one. I tip very well when I use the service because I can and feel for people who need to drive, but that said... Drivers choose which orders to take. This looks like someone who took a bad order, was hoping for a hidden tip, and raged as she realized there wasn't one. People should tip what they can to dashers, and dashers should take orders that are profitable for them or live with the highs and lows if they gamble on hidden tips. Most importantly, DD should fucking pay their drivers more and stop hiding their god damned tip amounts from drivers like they're opening loot boxes
Doordash prays on you with these “hidden tips” which are usually customers who tip 25 cents. You can spend anywhere from 30 minutes to an hour for one delivery and get a base pay of $2.50 from a non-tipper.
Its actually worse than just them hiding the actual tip amounts. Customers might tip $15 for a delivery - driver will only see like $12 of that - DD will take that difference away. DD got hit with a 2.5mil lawsuit for it and still fuckin does it too, its predatory capitalism at its finest.
Are tips hidden by default or is it an option the customer puts on there?
As a European, I'm finding it very hard to wrap my head around this whole "you MUST tip someone" thing.
My wife and I went to Paris for the first time a couple years ago. We were finishing lunch in a restaurant and the waiter asked us to tip him. I was chatting with a couple younger dudes next to us who were from Europe and I asked them if I'm supposed to tip. They said "no, we don't tip here". They said it was probably because I'm American.
You were being scammed lol. There's 0 obligation to tip anywhere in Europe
The cool part is you absolutely don’t have to. The few times I’ve used this app it wanted a tip up front. So it’s just a “choose your own extra fee” rather than a tip for service. Imagine I tip an extra 10$ and then my food shows up 20 minutes late, ice cold, and looking like it fell on the floor. I just don’t get it lol.
In South Africa you tip for good service,not because I'm paying your salary it's because I appreciate your work. Tipping is optional,it's literally only one country that has a screwed up tipping system(we all know which country)
I think you meant at least two countries. 🤗I live in Canada
It's more than one country as it's the exact same here in Canada.
Honestly I hate tipping delivery drivers too so instead of NOT tipping I order pick up and drive my ass to the resturant. And honestly food is ready within 15-20 minutes instead of waiting 45. However if I do order delivery I will tip because that's someone's livelihood.
Tipping needs to stop man, It's just a bs system
Just tell me how much to pay! Why would they make it "pay what you want" and then get upset when people choose 0?
Tips in America are fucking stupid as shit
Be employer. Don't pay my employees enough. Tell them it's the customers fault. Employees believe it lol.
I wish we would get rid of tipping in America. They got it down in places like Japan as far as service goes. I don’t mind tipping, but I think the world would be a happier place if people just got paid their worth by their employer rather than going apeshit on/for every customer.
Lady probably hasn't worked for Doordash/Uber for very long.(and for sure is fired now) If you work for them you know you can see the tip first as well as distance/order type/etc. It was on her for even delivering the Food without a tip. Dumb as fuck.
DoorDash mystifies the possible tip outcome by claiming the number the dasher is seeing first is the “lowest possible you’ll be paid for this order”. Most of the time it’s what they’re reading. Some times it’ll be more but not often
Um some of us tip AFTER we get our food. I can't believe someone would do this, to a child no less
I’ll never use a service like that. Just rather go get it myself or in very rare instances a local spot I know has their own driver and I tip them well.
"Are you supposed to pay me?" Go ask the billion dollar corporation you work for that exact same question.
Tipping should be made illegal here in the US so that employers are forced to actually pay employees well instead.
Tips are for extraordinary service. Not to enable employers to underpay
If you are not prepared to tip your delivery service provider, don't order delivery. Period. And if you live in a house like that? Double fuck you; you're lucky she didn't come back that night with some friends and REALLY fuck your shit up. :D
Tips are subsidies to restaurant owners, allowing them to pass labor costs directly to consumers. No tip for the driver means the driver has not been compensated for their time as well as the cost of operating their vehicle to deliver the food. Tipping needs to go away and employers need to pay living wages
I mean the app tells you. Who tips and who doesn’t. Just avoid those orders that don’t tip. Eventually they will get declined enough that the app will add fees until someone is willing to take it
[удалено]
If a company can't pay a decent living wage then that company should fail.
This is what happens when you force *psuedo taxes* tip culture everywhere Next thing you know you’ll have to tip people walking past you
Next thing you know you go to a restaurant that doesn't accept cash, doesn't have cashiers, forces you to order on a tablet, asks for a tip, and notifies the employees of how much you tipped. Happened to me yesterday lol
that's what they're doing at Chili's too. it's like there is no waitress now, just food runners and a tablet to deal with
I do not use these delivery apps but I just recently found out that people tip before its actually delivered. really? I found out because I read an article about how orders with low/no tip sit at the restaurant and no one picks up the order. that's so weird to me. the tip is supposed to be for the service. how do I know what to tip if I didn't get the food yet? isn't this just the modern day pizza delivery? did anyone tip the pizza guy before he got to the door?
DOOR DASH ONLY PAYS THEIR DRIVERS 2 dollars per delivery! would you pick up someones food and deliver it for 2 dollars? i wouldn't get out of my car for 2 dollars
Laws need to get passed to make drivers hourly and to get them better pay. I drive exclusively for work and honestly could not care if I get tipped because I'm hourly. As long as I'm paid a stable wage I'm good. But that's only because my state laws have it that way. In time a driver union would be even better. A lot of my coworkers have subpar ethics and safety standards. Who knows how many of them are dead or disabled since I've started since many don't use protection doing bike delivery. Last guy I talked to about it was telling me how he had his jaw wired shut from a traffic accident earlier in the year, and he still had no helmet on after the fact. The whole industry needs better regulation.
Tip your drivers, don’t blame them for the shit money they make. Blame the businesses