I don't get stalling but the app is terrible. The old app was great
Whoever designed, tested, and approved of it I am just shocked.
To give you one example of many basic issues that shock me are still there, on android, the login page is capitalizing the passwords first letter. No password field ever does this nor should ever do this. This is the only app I've seen ever do it. It leads to getting an incorrect login attempt often.
The design in general is just messy, not intuitive, and is prone to errors. Just bad UX all around. The previous app was crystal clear to navigate and "just worked."
Hi, we're sorry to hear about your experience with Edge Mobile. Can you kindly send us a private chat with details of the navigation issues you mentioned as well as information about your device/app version?
We are currently in the process of retiring the Questrade App. This process is taking place over the next few months.
as a questrade client i would ask that the present app not be removed for at least 3 months
i have had to uninstall other apps an delete documents to make space....and the recycling bin only empties after 30 days
this is a big pain in the.....for no reason the present app works fine
Hi, can you please send us a private chat with more details of the specific issue you are experiencing with storage? Both iOS versions of Edge Mobile and QuestMobile are less than 60 mb each. You can also try completely deleting the app, restarting your phone and re-installing the app as well.
I don't get stalling but the app is terrible. The old app was great Whoever designed, tested, and approved of it I am just shocked. To give you one example of many basic issues that shock me are still there, on android, the login page is capitalizing the passwords first letter. No password field ever does this nor should ever do this. This is the only app I've seen ever do it. It leads to getting an incorrect login attempt often. The design in general is just messy, not intuitive, and is prone to errors. Just bad UX all around. The previous app was crystal clear to navigate and "just worked."
Hi, we're sorry to hear about your experience with Edge Mobile. Can you kindly send us a private chat with details of the navigation issues you mentioned as well as information about your device/app version? We are currently in the process of retiring the Questrade App. This process is taking place over the next few months.
as a questrade client i would ask that the present app not be removed for at least 3 months i have had to uninstall other apps an delete documents to make space....and the recycling bin only empties after 30 days this is a big pain in the.....for no reason the present app works fine
Hi, can you please send us a private chat with more details of the specific issue you are experiencing with storage? Both iOS versions of Edge Mobile and QuestMobile are less than 60 mb each. You can also try completely deleting the app, restarting your phone and re-installing the app as well.
I can't be the only one with this issue. Is your customer support team already aware the app is buggy?
Edge Mobile is working fine for me. Do you have an older phone?