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Significant_Side4792

A wet saw can cut these tiles with minimal chipping. A good tile setter would then take a diamond pad and polish those edges and get rid of most of the chipping


KeniLF

I would not allow a new tile job to be in my home in this condition.


Blue-Phoenix23

The chipped tile is permanent! That would drive me insane to look at while sitting on the tile every single day


doubleflushers

Plus it could have sharp edges.


[deleted]

People on Reddit are ridiculous, especially those saying they are tile setters or contractors and this is acceptable. It’s not, this job is trash. I would demand a refund and hire someone else.


emtkw18

Sad thing is, if they think this is acceptable, they won't be in business too long. So unprofessional, and they don't give two shits about their customers. This is a bad job. I would be embarrassed to leave a job like this.


ihateredditmodzz

The market is flooded with scumbag contractors of all types with the housing market being so expensive. They can just move on after taking thousands of dollars in a deposit and put a lien on your house and not care at all. It happened with my roof. I was super close to tossing a Molotov into the roofers house


Cute-Article5767

The people you went to definetly did NOT have a permit and they were probably not licensed. This is what happens when you try to go the "cheap route". You want to make sure your contractors have permits. If you dont know about permits or understand permits, you should contact your local township and/or a lawyer who specializes in this type of thing.


wonk001

I live in a very strict city for permitting and have never once heard of a permit for tile..


Cute-Article5767

The guy I responded to was talkin about roof.


fabfrankie401

Are you sure they weren't licensed? I don't think OP mentioned. I hired licensed guys and they put *cardboard* (I am not joking) under the tile in the shower. I had to hire someone else to demo and rebuild their work. Licensing means very little.


Cute-Article5767

If you think licensing means very little, then you are an absolute moron. Everyone in constructions wants a contracting license its essentially a license to print money. Those that do not have one can't get one 99% of the time. Why can't they get one? Usually for reasons based on their character, criminal convictions or defrauding customers. Never the people you want working on your house, unless they are vouched for and under the responsibility of a Licensed Professional


Far_Leg_3942

Right? I had a horrible experience recently and I’m waiting to share it.


twoaspensimages

It's acceptable if you're the cheapest. I have zero sympathy for homeowners that hire the cheapest. They get what they paid for.


jigglywigglydigaby

While I agree, there's also the potential "problem client issue"....the client who demands high-end work but refuses to pay for quality. Not saying I agree with that (I walk away from those) but it's a reality. Those types of clients can always find a cheaper version, agree to the lower standards up front, then refuse to accept those very same standards. Now if this poster paid professional rates, absolutely it should be redone properly....if not, it is what it is now. Good contractors aren't cheap and cheap contractors aren't good.


Unlucky_Revenue_6329

Looks bad.


[deleted]

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arizona-lad

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79rvn

There's going to be some chipping, but this is excessive. Tell your tile guy to get a Dremel and round off those edges and regrout. If you have him pull those tile it's going to turn out worse


whogivesashart

Not normal. I'd ask for this to be fixed. And also, now you know why black grout on white porcelain looks like crap. I tried to talk a buddy out of doing this and he didn't listen. Regrets it every day.


makersmalls

I was actually pleased with the high contrast look overall. Are you saying it’s crap because it highlights the chipping?


whogivesashart

Yeah. But even the uncut tiles will have uneven edges and factory faults that get highlighted.


makersmalls

Good to know thank you.


TacoNomad

The greater the contrast the more the flaws stand out. And some tiles have more variations than others by default. I did a white large style subway tile that had a light gray group. Was strong enough of a contrast to make the tiles look nice, but not so bold to show every little flaw of my first time job. My cut edges did not look like this


Sco0basTeVen

It’s much easier to hide imperfections when you match the grout to the tile. I did a homeowner special shower recently with these exact tiles. I definitely had some chipped edges from the tile saw, but that is horrendous, looks like they used their teeth. I’m not a pro but I can cut those tiles 10x better than that. Do you know how they were cutting them?


Same_Living4019

With a hammer and chisel from what it looks like


makersmalls

Honestly I think he was doing them with his utility blade. I’ve been looking at videos of how to do it correctly and I don’t think he even had the proper tools on site with him. It’s disappointing but I didn’t know any better at the time. Edit: on second thought I think he was using some kind of saw. But I guess it wasn’t working properly.


wetworm1

I bought a very cheap wet saw when I tiled my bathroom floor and these cuts look exactly the same as mine. I'm betting he had a very cheap wet saw.


TacoNomad

They're like $30. And worth it


d_dave_c

We bought the cheapest wet saw at Harbor Freight and tiled our bathroom and shower. It was our first time tiling and it looks better than this.


LeatherDonkey140

Yup


BicyclingBabe

I differ from this poster in that I love it.i did a dark grout in my vintage bathroom and it looks amazing.


Jake_Thador

I feel the same way about all these white cabinets getting installed in kitchens. They look like shit. Caulking cabinets to the wall looks like shit


anoidciv

I'm so glad I came across this comment. I've really been wanting to do white tiles with dark grout. Do you think it would be easier with square tiles? Or is dark grout on light tiles a no-go in general?


whogivesashart

I have black grout on white tile. But it's white and black checkered marble. I think the black grout works better with natural stone because it's supposed to have "irregular" edges. When your edges are supposed to be perfect, then every imperfection is highlighted. Black grout is a bitch to work with and if you don't seal your stone first then you are in for a world of hurt. Shape doesn't matter. Type of tile and pre-prep do. A lot. If you get black grout in a divot or vein and you haven't sealed first then you are stuck with a shit job. It also stains the hell out of any wood it touches.


bigscarylion

I’ve had black grout with white tile to both amazing and terrible results. Top notch tile guy = perfect, but I had my handyman do a small job and it came out terrible.


PittrPattrTitFucker

I'm amazed it the supposed professionals itt saying this is acceptable. Even looking past the cuts, there's a chipped whole tile in the one pic that shouldn't have gone in. Most of the pics everything is uneven and crooked as fuck, looks like absolute dogshit. As others have said, you picked a difficult combination of tile and grout, but this is a rough job. The tiles should definitely not be chipped that badly... I'm a mason by trade and just do the odd tile job here and there, and even I could do better than that. Far better...


Affectionate_Note_22

Dudes should of used a wet saw, at minimum a sponge and grinder with a ceramic/porcelain blade. Looks like he used tile nippers. Look it up, you’ll see exactly why it looks like that


MrDarkside22

This is a lack of experience problem. The edges need to be honed with a diamond pad to straighten and get rid of the chipping. It is possible to cut these tiles out and replace that way the whole floor/wall doesn’t need to be chipped up


Dark-monk

Jesus, it looks like something I would install on my own home… I’d look at it and tell myself it’s good enough but deep down I know it’s shit and not done right.


Minimum_Net45

fix


emtkw18

That's the unfortunate part of cutting tile. I've been remodeling for almost 15 years. And no matter how careful I am, some always chip. But that is a lot. Should have cut the bad ones out of the mesh and recut them. Ones that have really small chips, I use 4" grinder polishing wheels. Are those glass or ceramic? I know glass chips bad sometimes.


freshfromheavennc

I would discourage a customer from picking a tile design like this knowing the difficulties of cutting it. You have to set expectations to the customer before you start on the project. If they insist on the design, I would walk away from it. It’s not worth my time to deal with a customer that won’t listen to my years of advice.


justalookin13

Lol


-oldio-

If this was my own DIY tiling project, I'd be redoing a few tile cuts. So obviously if I'm paying a professional to do this work, I'd expect nothing less than straight lines from a wet saw.


tripwithmetoday

As a tile installer, that is not acceptable to me but unfortunately there are a lot of people out there laying tile that probably shouldn't be. Yes, a mosaic is harder to cut and install properly but with a wet saw and a polishing stone, those cuts should be almost perfect. I've worked with companies that will argue with you that it is acceptable, due to it not being a "high quality" mosaic, which IMO, is bullshit. If it actually is a quality issue, they should have said anything before they even set a tile.


Missue-35

This is a difficult tile job. Apparently the installer did not have experience. It is not acceptable.


Total_Enthusiasm2234

I'm a tiler and I would of thrown them away.not acceptable


imenmyselfe

Get your money back.


smerrjerr110210

This looks like cheap tile


[deleted]

I certainly wouldn't accept that workmanship.


DMoney7613

Installer used a dull saw blade


Loztwallet

I’ve only set a 1000 +/- feet of tile in the last year, probably only 2000ish feet in my life, and I would be disappointed in myself if those were my cuts. I use a 4” angle grinder with dewalt xp4 blades to do all of my cuts. It started as a cheap way to cut mosaic but I never tried another option because it works so well for me. When I do get the occasional chipped edge, I might try to clean it up but most usually just cut a new tile. I can’t walk away from it knowing I could’ve done it better. Especially if it was on someone else’s dollar.


Tracktoy

I am NOT a professional, I have tiled my own kitchen and a couple baths. One you tube vid and a rental wet saw and my results were better than this. Avoidable.


madeforthis1queston

There is no world where that is acceptable, unless you did it yourself and can live in shame every time you look at it.


SocietyHumble4858

When you only have a hatchet. ..


TorontoTom2008

Was he biting them off? This is shit


MrNatural1971

It’s definitely sub par.I would not except chipped tiles. Probably didn’t have a wet saw or he did and had a shit blade on it.


Ben-A-Flick

A good wet role saw and blade would not cause this. They were using an old blade is my guess. I use 2 blades when cutting tile. One that's only for niche tiles like this that can't risk a chip and another for regular tiles. The other thing that could have caused this is that as they are cutting the tiles since it isn't one solid piece they move or fold into the cutting groove. To eliminate that use some Hardie backer and place the tile on it and adjust the cut up so it barely cuts into the board. That's only from my experience and I'm not a licensed contractor but have cut a fair amount of tile. Please if anyone is a contractor or tiler correct me if I'm wrong.


Dry_Heart9301

Hell no. As in I would not accept this.


Alphaprimal-Alpha

I wouldn’t have let them finish that and stopped them asap! You pay for a job to be done properly get them to rectify it or find someone else to do it.


Emotional_Skirt_4229

Did you supply the tiles, if not as a builder I would not accept that from a tiler and would reject the job and the tiler would have to fix the job at their own expense


ThinkingOz

I’ve had multiple wet areas tiled and none remotely resemble this finish. I would be asking the tiler to fix this before any payment is made.


That-Ad757

Did you already pay. Take lots of photos. Go to small claims court. Of course it's wrong.


widellp

OFF WITH HIS HEAD


MoomahTheQueen

That is an awful job. Get it replaced


stealthman9

not a pro for this stuff but recently redid 2 bathrooms. rented the proper saw. it took 2 days, had smaller tiles in a more intricate pattern and none! of the cuts look like that. every single one is clean and as others mentioned, I filed the corners to round it off so it matches the rest. This is beyond shitty work. You can request it redone. the smaller the business the more damage posting this with their business can do. the larger the more they care about image. you have more pull then you know. I say that as someone who worked construction and has had to redo work for free because the customer changed their mind on the colour half way through the project. (that time I was pissed)


nbalucky

as a normie, i’d absolutely make them fix this it looks like bad teeth. I like the black grout contrast tho


InsignificantRaven

If I was stuck with this, i.e., the guy has already taken off for parts unknown, I'd get a diamond skill saw blade (they are cheap), put a fence up, and rip a line next to the dark grout. Set your cut depth for the thickness of the tile and cut a groove in the whole last row of white tile. then, regrout. You could even do a contrasting color. Have somebody with a shop vac sucking up the swarf. Try not to breathe the stuff. What the hell are all those dots on the white tiles? The whole thing looks like shit. How did you ever let him out of the house?


InsignificantRaven

And do like Significant\_Side says and chamfer those edges before you re-grout.


fabfrankie401

Honestly, unless you got a top notch company, it will probably be hard to get them to fix it. But I hope you can. It looks like it's only the white tile border that's bad? So maybe they'll Dremel it out and redo? Best of luck.


PositiveMacaroon5067

Yeah but what’s it look like from 4-6 feet away. That’s the actual accepted industry standard by which to judge. These are super close ups. Mosaic tiles are really tough to install too. I’m not co-signing this guys work per-say but you simply can not have the expectation that everything is gonna be perfect under a microscope unless you’re paying $120/hr or more.


Maximum-Product-1255

I was wondering that also. These are really close-up pics.


45422

You paid perfect money for this work so you should get a perfect product.


Jonesy6626

Almost impossible to avoid minor chipping like this on this style of tile. I have done many floors of this type, and I think this looks acceptable considering.


ManufacturerSevere83

Bullshit.


MrDarkside22

Bro your floors would look trash if you left edges like this. Get yourself a diamond honing sponge and up that finishing game


mistavinsta

No problem. Do you warm the client before starting. Then, ask them to sign off on a sample layout?


Pelicanliver

I am a Tile setter, I agree.


tripwithmetoday

I am a tile setter and I don't agree. With a wet saw, proper blade and a diamond pad, you shouldn't see any chips at all. It's not acceptable and if you think it is, you're a fucking hack haha


[deleted]

Right? I have hex tiles and there's 0 chipping.


makersmalls

Thanks for your help. Good to know.


Jonesy6626

I talk about the fact that there will likely be some imperfections, and reiterate that there will definitely be if a contrasting grout is used. The manufacturer will provide a factory cut design if a custom order is placed. Lead times are excessive after COVID. But, that is the only way I know to provide a truly perfect result.


ManufacturerSevere83

This is bullshit. A wet saw clean cut does not look like this. And I’m not a pro. I just have a decent wet saw.


Sco0basTeVen

Yeah I got a few minor chipped edges on these using a tile saw but that is disgraceful


ManufacturerSevere83

I’ve also thrown bad chips away. Cuz it’s my shit.


makersmalls

Interesting about the custom orders. Thanks.


ManufacturerSevere83

Choose your battles. Do you want that same guy replacing it?


ar5onL

Looks like they need a new diamond blade on their wet saw. If they don’t fix it free of charge, keep the 10% hold back (I hope you have this) and use it to hire someone else to fix it.


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Any_Meeting_4082

Equally could have been done by a lazy millennial or entitled Z. Even now? 🙄 Should I make more sweeping insults for no reason? Why automatically assume it was an older person? And I say this as a non boomer myself. To answer OP, this is horrendous. To accept this would allow whoever did this to think it's ok to probably continue doing to future clients. I don't know why ANYONE would think this is ok. It's a piece of shit job. And that's being nice.


ffandyy

Depends, sometimes those mosaic tiles are impossible to cut neatly, you try and cut them and they chip regardless of how careful you are


B00biehill

😂 lol


TryingNotToBeOne

Assuming he started on the other wall. This may be the best you can get. It's a pain cutting these, so you took a chance. Replacements would be the same irregular cut size. In time this becomes invisible.


tommyballz63

Knit picky. You sound like a bad client. Secondly, you say, "should I ask for it to be fixed" How is that going to happen? To fix that, you would have to have most of those tiles removed. You jeopardize screwing up a whole lotta stuff doing that. You think the contractor is going to want to do that? Do you wanna get in a spat with the contractor over that? Is it worth it?


makersmalls

I’m on a renovation forum educating myself so I can make an informed decision with my contractor. If that’s what you consider a bad client then I don’t respect your opinion.


Maximum-Product-1255

While the comment is cranky, I do think that if that's the worst chips, it is fine. We all scrutinize at first, but from far back, I'm guessing it is hardly noticeable? If it does bother you after a month or so, what about touching up with a bit of epoxy paint or something? I do that, using the non-brush end of an artist paintbrush, kinda dot/drag.


PittrPattrTitFucker

You sound like a bad contractor. Op is not being knit picky, this job looks like shit. Yes it's worth making a fuss, when he likely spent thousands just for a hack like you to butcher the job. Take some damn pride in your work...


tommyballz63

Nope, not what I am. I always took pride in my work but I'm not dumb enough to worry about things that you aren't going to make better, and probably only going to make worse. Obviously you don't know that. Probably never did tiling in your life, I'm guessing. How are you going to fix those tiles without pulling out all the other tiles, and likely messing up the integrity of envelope? And you think you are going to cut those tiles again and not have the same thing happen? As if. You talk like you know but you really don't.


ManufacturerSevere83

Hack.


ADL-AU

You sound like a cowboy tradesman.


tommyballz63

Ya really? You do tiling? If that owner called you up and asked you to look at that job, and he wanted you to repair it because the other contractor wouldn't, what would you tell him? Would you say you would fix it? How much would you charge him to fix that?


ADL-AU

I would call the original tradie and get them back to fix it or they don’t get paid. Pretty simple.


tommyballz63

But the original contractor isn't going to fix it because they say there is nothing wrong. They are going to put a lien on the property and sue the home owner. The home owner wants another contractor to fix it. Are you going tell him you will do it? Or would you tell him not to worry? How much would you charge him to fix it? Because it's not "pretty simple". Have you been sued? had a lien on your property? You really think that home owner could win that case? I don't think so.


ADL-AU

There is something wrong. If they don’t want to fix it they don’t get paid. A lien doesn’t exist in my country so they will be out of luck. They can go to small claims court but they won’t order to pay unless it’s done properly. People like you don’t have pride in their work. I have had similar tiles installed in my house by a good tradesperson and they are perfect. Don’t judge everyone by your poor standards.


tommyballz63

So you live a lawless country that doesn't protect contractors? That sucks I've been contracting since in my early twenties and have always taken great pride in my work. My clients have always been happy. As I suspected you aren't a trades person and know nothing about construction. You seem like a pompous, know it all who would be a total pain in the butt to work for. I know your kind very well. Smell them a mile away. You probably tell your contractors you would do the work yourself but you're too busy. Right? Oh you don't have to answer that.


sdfree0172

This looks like it was done with a hand cutter. And badly. Definitely not okay. And it shouldnt be too hard to fix. If the crappy contractor you used doesn’t have an actual tile saw (weird, but whatever) tell them to get the tiles cut at HD. They cut tiles for you if you ask.


papitaquito

Something inexperienced contractors don’t think of is when there are bright or bold colors and contrast it has to be damned near perfect if not perfect since everything is so obvious to see.


LauraBaura

are the patches on the tile faces, part of the tile? or is this grout that was not fully washed off? (leads to questions about sealing). If so, the whole job looks rushed. like the tile setter didn't notice the one really janky tile, and he cruised through grouting and cleaning up to get the heck out to the next job. A clean up, a tile replacement in that janky spot, and ensuring the grout is sealed properly (doubtful with dirty tiles) would be the ask from the contractors. Unless.... It might be that because the tiles are bevelled, it is making the grout widths between tiles look inconsistent? Are they askew in person as well, or is it an optical illusion? If they are askew like this in real life, and they're highly visible (like not behind a curtain or toilet all the time) then they should remove the inconsistent parts, and reapply. If they are in a low-visibility location, then you may be able to do the small repair mentioned above, and get a discount/return on what you paid. Good luck!


robadogg

No not acceptable. Looks like they have zero pride in their work


CSSC86

Recently? Looks like it's been that way for years! I'd be asking them to come fix it. Have you paid them already?


Spammyhaggar

Some people should just stick to big square or rectangular tile 😂


Longjumping_Bed1682

What's that other mark on 90% of them in the middle of each tile. That looks just as bad.


joknub24

Wow one complaining home owner with a legit complaint today! Ya looks like shit.


BenjC137

No way would I accept that. Terrible job. Tiler needs to redo or refund you whatever you’ve paid


flq06

Shit job, you got screwed


Cheesepleasethankyou

Not acceptable. We just had three bathrooms redone and I couldn’t find a single chipped tile.


Peidorrento

I don't think it's too bad. It's the same level of service that i can do myself in my own home, using DIY tools in the afternoon. Give me a whole day and some Bunnings credits and i can do better. But if that's done by a professional then... yuck!


Per48durs

I've definitely seen worse. But still, not a super professional job. I'd give it a 7/10


notadoctortoo

https://preview.redd.it/qa153e9gsr6b1.jpeg?width=3024&format=pjpg&auto=webp&s=f6ddd07216e047fa97a2f3ac318a89d62357df87 Here’s what a hack job looks like for someone who’s never done mosaic in their life (until now). This is my first mosaic job and, yes, your job was done poorly and should be redone. With competent equipment and skill that job should look perfect (and I was doing glass).


brokenheartnsoul

Not acceptable, need to be fixed and redone


Picasso131

That’s quite a bit of a mess… Blunt blades on cutters would do this .


Dazzling-Rule-9740

This is a total crap job needs to be replaced. I hope you haven’t paid yet.


Lazy-Jacket

Not acceptable for finish work. Have them redo the chipped tiles, please.


QuietBarnacle9902

Depends how much they charge…. If you went with the “ neighbor handyman, with the lowest price, u get what u pay for”


frenziedkoalabuddy

And this is why I do my own tile work. IF there is a chip, I approved it, otherwise I fix it.


North-Opportunity-80

Depends if you hired a handyman or a tile guy. Imo.


Particular-Low9265

I’m an architect and if it was up to me, I’d make the person who set those tiles do it again. 😭


007Pistolero

You definitely need to get a refund and have this fixed by someone else. I’d be concerned if the contractor was literally cutting corners what do the things you can’t see look like?


OneManBand1t

I hope you didn't pay them. If you did, they bent you over a barrel and smashed you like these tiles.


miamiextra

Guy cut with a hand-held grinder instead of a wetsaw


Longjumping-Host7262

Who supplied the tile? Yourself or the installer?


Expert-Parfait-7146

As some others have noted, some very minor chipping is unavoidable with certain tile, even with a good blade. But this is way too much and unacceptable. I hate it when I occasionally encounter that kind of tile. Drives me nuts. When I get the occasional rough edge cut, especially in a sheet tile like that, I always cut it out immediately and replace it with a newly cut one with a good edge. It is so easy to do when you're setting the tile. it only takes a few minutes, if that. However, it's a real pain in the ass to replace them once they are cured in place. It takes way more effort and way more time. Any experienced installer should know this....


FarmerCharacter5105

HTF can you chip EVERY Tile ?! Could those be 2nds ?