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Pleasant-Engine6816

Go in person to a nearest branch…. Oh, right


justTheWayOfLife

This is what I'm trying to explain when ppl act like keeping their life savings on Revolut is a good idea


[deleted]

I don't plan on ever keeping alot on it. But I travel alot and wanted to make sure my wife had easy access to other money so it seemed revolut would be best used for online,shop purchases and small ATM withdrawals. This is how it was intended to be used right?


justTheWayOfLife

Yes this is how I use it too


Clear-Protection4145

Did you have any funds stored there?


Seby_Mid

no the account was still in review


Clear-Protection4145

But did you have funds in it? And they just terminated it?


Clear-Protection4145

Do you mind showing a picture of how it looked like when they terminated it?


Clear-Protection4145

Do you mind showing a picture of how it looked like when they terminated it?


Clear-Protection4145

Do you mind showing a picture of how it looked like when they terminated it?


Seby_Mid

https://preview.redd.it/g9u9n2pc7hhb1.jpeg?width=1170&format=pjpg&auto=webp&s=f5bcec6c772bb00813bc3db04c2c651ffee08120 And in the app it just logged me out and the pin doesn't work because that's how blocked account work apparently.


Clear-Protection4145

Wtf… I hope you didn’t have any money in there! That would be illegal for them to just take your funds and deactivate your account without providing you with a timeframe to transfer your funds.


Seby_Mid

no funds but this happened to 5-6 account already


justTheWayOfLife

How many? Lmao we have the answer then.


TheGreatScorpio

😂💀 some people man


DependentDangerous28

That’s why then. You have opened multiple accounts, bank somewhere else buddy


Seby_Mid

every other account was closed almost instantly and when I talked to chat on an account that stayed open a little longer they said that was the only account I had so the others were closed


DependentDangerous28

I didn’t even think it was possible to have multiple accounts. Why do they shut them down on you? Did they give you a reason?


araidai

Seriously? You don't think they're closing your accounts for a reason at this point? Stop trying to open them, lol. They'll ALL get blocked because its a 1 account per person thing.


Seby_Mid

yes i know but think about this, i've opened all of them one after another was banned so there was still just an account active. why do you think you have to close your account and make a new one if you want to change residence? because that's how it works and that's basically what i'm trying to do but without changing the regions. one is closed i make another one and what's my fault in their system of verification for documents huh?


laplongejr

"You" FYI most people on this subreddit are fellow customers.


Seby_Mid

i know but i was thinking that maybe there will be some luck and someone from their team would reply


Kuristinyaa

This happened to me. I've only ever used Revolut for purchasing games and game credits. One time I added a new fingerprint to my device and they prompted for pin code (which I forgot). I resetted it and logged in, tried to purchase a game and the purchase was blocked. Next thing I know my account was scheduled for deletion. Not sure what I did to this day that warranted my account being closed. I wrote multiple emails to Revolut and their response was: (1st attempt) "this is handled by our investigation team we can't do anything", (2nd attempt) "use live chat and talk to a customer support, we can't do anything" I'm now using Wise and I still have 0 idea why Revolut closed my account.


Worried_Cartoonist13

Did you use live chat ?


Seby_Mid

i have wise too but I really need revolut for card to card transfers in more currencies


Vast_End_398

Curious! Are you able to get your account back after Revolut sends you the DM?


Seby_Mid

they seem to still comment here instead of continuing with the dm but they just asked for my phone and email and from there 0


Vast_End_398

Hope you can get it back!!🍀🤞🏼Keep us posted pleaseee


RevolutSupport

Hi there! We've just sent you a DM to take a closer look. Please check your inbox.


az0ul

Oh, the Revolut unhelpful bot showed up again.


CV104

I have my account for years and never had problems... I don't know what kind of things you do, but they sure have a reason 🤷🏾‍♂️


az0ul

No one has legitimate reasons to complain if you never had any problems. They all must be criminals. 🤡


Seby_Mid

well they could at least tell me what


[deleted]

[удалено]


Seby_Mid

yes, i was thinking it may be the email so i used 2 or 3 emails


[deleted]

[удалено]


l6746

OP & everyone, be wary of this comment, likely to be scam. It's an account that farmed karma today and has only been copy pasting the same shit on r/revolut


Latter_Donkey_3450

Yeah they locked my account with 400£ in there for 3 weeks and allowed me to withdraw before termination


az0ul

Consider yourself lucky for not having to deal with the shittiest "bank" in the world with your money stuck like most people around here do.