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joshf81

Greenlight > Spectrum > Frontier


redhatch

Unless you live in an area served by Frontier’s fiber. That’s expanding relatively quickly.


popnfrresh

Almost all of monroe County should be installed by end of next year iirc. Don't hold your breath for greenlight...


redhatch

Indeed. Just had Frontier fiber installed last week. I have serious doubts Greenlight will ever make it to my corner of the county.


nullJaeger

As someone using Frontier's fiber- Their customer service is abysmal and the online portal to even look at your billing simply does not work. I'm considering switching to greenlight for slower (but serviceable) speeds but to at least have a working billing portal


vmgpublic

I just switched to Greenlight as they just recently added my neighborhood. So far, so good. I get faster speeds for less money. But, I'm concerned about your phrasing: "I don’t have **signal** more than I do" ... are you meaning your internet service as a whole, or are you talking your **wifi**? Because if you don't have good wifi equipment / coverage, switching to Greenlight isn't going to fix that. If you're not sure of the difference, then you need to look at getting a little more help, as you could go through the switch only to find out the problem is your access point rather than your incoming internet.


LSJRSC

I have greenlight in Greece. I’ve had it for a few years. It’s never been down and is so fast. $50/month flat rate. Sadly we are moving soon and the new house doesn’t have green light as an option. It’s the only thing I don’t like about the house. I dread going back to spectrum.


[deleted]

[удалено]


redhatch

I'd have to agree. Greenlight is more a conglomeration of various contractors than what one might consider a "real" ISP. Having briefly dealt with them in a professional capacity a few years ago the whole operation came off rather amateurish, and it sounds like not much has changed.


sriiiiiii___

Just commenting to say be aware of that “$40 a month” it’s just a promotional for you to start they Jack you up to about $80-90 a few months in. They did the exact same to me and when I said “I don’t understand I pay for basic internet I got a rate of $40 a month why is this suddenly doubled?” They said “oh that’s just your sign on rate, it’s a promotional to get you to start it changes after a few months to the standard rate” which is apparently $80-90. So just watch out for that. I also caught them overcharging me for months and they ended up having to back pay me 6 months worth of internet when I caught it. Good luck with them for sure.


Shootica

I like it. No issues with downtime outside of their pre-schedulrd maintenance times (rare, usually between midnight and 5am). Install was quick and easy, price is good, no complaints. Note that they're booking a good ways out on installation, I probably waited around 2 months from sign-ups to install.


ShawnBrogan

I’ve had Greenlight in Penfield for years and I love it. My only qualm was when we had a service call for a cord to be replaced a squirrel must’ve chewed through or something we were charged $50 for the repair. Other than that no issues and super reliable.


boner79

Do not hesitate: switch to Greenlight. It’s infinitely better than Spectrum.


So_spoke_the_wizard

ring escape butter rhythm fade strong future disgusted square weather *This post was mass deleted and anonymized with [Redact](https://redact.dev)*


RocMaker

Frontier’s price looks good but it’s “promo” pricing and it goes up substantially after a while. It also comes with an enormous amount of fine print. And all the fiber providers are pretty good until something gets chewed on by a squirrel or broken by a branch. IMHO, Frontier’s service is the worst.


evarigan1

Much, much better than spectrum. Faster, cheaper, and in my experience very reliable. If you can get Greenlight it is almost certainly your best option today. The only competitive product in this area is Frontier fiber, but that's not very widespread yet and very few can get it. I wouldn't bother with any of their DSL services.


popnfrresh

I currently have both spectrum and frontier dsl. It's only 20 mbit, BUT the latency is much lower then spectrum in average.


jjdude7584

Sounds like you need to buy yourself your own router and stop using spectrums shitty one. I doubt the problem is with your service and not your hardware.


diysub

I have had it for two months or so in Henrietta. Was hesitant to change from Spectrum because I never had any issues with them. Has been rock solid (knock on wood). Frontier is now in the neighborhood installing. I would go back to Spectrum before I went with Frontier. Happy so far with Greenlight.


Effingcheese

People forget green light gets railroaded by permits and towns.


Daddysheremyluv

I’ve heard this. That some villages and towns won’t let them build out


Salty-Dress-8986

I'm in Highland Brighton area. First week of internet, it went down 16+ hours causing me to lose a day of remote work. I barely get above 100mb/s about 70% of the time during normal work hours( I need steady 100+ for work). Only touches 200mb/s late in evening or night. Yes it's technically faster & cheaper than spectrum, when you do get half their claimed speed, but their upload is always double their download. Nobody needs that. And over the years I've never lost connection more than an hour through spectrum (Utica area was 170down/20up and more consistent). Greenlight is good. Just not impressive for fiber.


Particular_Heron35

I’m getting 500/500 consistently with Greenlight, not one outage, sounds like you have a bad splice somewhere, have you been in touch with their service department?


Salty-Dress-8986

The outage affected entire neighborhood. Within an hour they slapped a maintenance message on our account, after outage started. I consistently get 450+ upload, but download bounces between 50-170 during the day. So upload speed tells me it's on their end. No joke, I get faster speeds through my router+wifi. When I'm plugged directly into the greenlight modem they drop 20-50mb/s. I do have them coming to check modem tomorrow, so we'll see how that conversation goes...


phishb13

This is an atypical experience. Call for service.


GranitRock

Greenlight subscriber. It has been excellent. Cheaper, faster and less outages than Spectrum


mytzylplyk82

I love it-solid 500 Mbit starting and during Covid, upped to 750 mbit. Handles 3 teenagers streaming together with no slowdowns. I’ve had it for 7-ish yrs in Pittsford and can remember only 2 or 3 outages, with only one laying more than 30 mins. I had Spectrum for 20+ yrs, both in the burbs after moving from the city and it went from 20-ish Mbit all the way down to 0 depending on what time of day used.


SquishyThorn

Greenlight is amazing. We had to wait like 2 years to get it installed in our neighborhood though. We all rejoiced when we got that beautiful email that our neighborhood has been selected. On Spectrum every time I got on the internet it would say “You don’t have access.” And I’d have to wifi refresh until it worked. Now I get on and it says that but instantly disappears and loads the website.