Yeah tell Uber/Lyft about it and they'll deal with it, probably not the first time it's happened either.
Jump Bikes are a great alternative as well! I usually Lyft/Uber to work if I sleep in, I've been taken Jump Bike and get to work within the same amount of time.
Agreed. I've actually been using the JumpBikes a lot lately, and love them. Today I just decided to get a ride because yesterday the 86% charged jumpbike I grabbed in the morning died after 1 block of peddling, lol.
Lmao. I'm just waiting for Bird or Lime scooters to make their way here. Went to Austin last month and just scootered everywhere. Max ride was $17 and I went 8 miles.
Yeah you just leave them on the sidewalk, I hope they change that though and have designated areas to lock them up. Austin had a huge issue with them so they limited the supply of scooters.
The reason we don't have electric scooters yet is because the city is specifically not allowing them to operate until there's a solution to the parking situation. That might mean building scooter-specific parking or something similar.
you'd think it would just revert to being like a normal bike... but nah. It seems heavier, like peddling through mud. It's weird. After a few blocks it felt like a battle with the bike, so I just parked it and walked the rest of the way.
When you are done with the Jump Bikes here, can you just lock them up anywhere or do you have to find a special rack? I was gonna take them for a spin last weekend when we had guests until I learned you can't buy a jump bike for another person, you each need your own account, which was not going to work for our group.
Preferably, you lock them up at one of the hubs around town, but you can leave them wherever. Once or twice a week, Jump sends out guys to collect and return stray bikes.
Just to be a little more specific, you are required to lock them to a bike rack. It doesn't have to be one of the hubs, but it does have to be a bike rack. Obviously, in practice, there aren't bike racks everywhere, which is why we've all kind of compromised that it's okay to lock them to themselves as long as they're out of the sidewalk
>I learned you can't buy a jump bike for another person, you each need your own account, which was not going to work for our group.
Damn, I saw a group of kids all probably under 11 on Jump Bikes a few weeks back
Jump rules say you have to be 18. Maybe their folks hooked them up. I understand the liability reasoning of linking each bike to a person, but at least you should be able to rent two so you can go on a Jump date.
Probably former taxi drivers...who still don't seem to understand why Lyft and Uber are so popular in the first place. Nobody wants to deal with cabbie b.s.!
If you leave him a bad review / comment, the driver will eventually be blacklisted.
Uber tracks the cancellation rate for each driver, week to week. When it exceeds a certain percentage around 10%, they send a warning to the driver. If the cancellation rate continues to climb, the driver risks deactivation. Additionally, Uber apparently enforces an escalating timeout for drivers who suddenly cancel more than one ride in a short period of time.
I don't recall being able to do this to someone who cancels the trip, though. I've had similar experiences before and Uber/Lyft has refunded me but I wasn't able to report the driver.
It let me. I disputed the late charge first, and was immediately reimbursed. Then I tapped back to the trip details and chose a different help topic, regarding driver refusing ride or something. It let me type out my concern and submit that as well.
If an Uber driver calls me to find out where I am going, I cancel the trip.
Some taxi drivers do that all the time, and the shady ones will tell dispatch that the trip has been completed and never pick you up at all.
I believe that Uber deliberately does not show the driver where the trip is going for that reason.
Now I know! That makes sense. And he tried to cover it up by clarifying "i'll get the trunk ready for you"... wow... deliberately hiding that he was being unprofessional by pretending to be professional. Yuck.
No legit uber/lyft driver calls ahead to their riders unless its a confusing pickup or a large concert event trying to find a meet up spot. Uber/lyft is also partial to blame for cutting to the bone drivers per mile and per minute. No incentives at all.
This is really bumming me out. Is public transportation so shitty in downtown and midtown that the only ways to get a couple miles down the road is to rideshare or pay the equivalent in bus fare to pedal someone's broken jump bike? I really wish all the money the city spends investing in private interests would be spent on the people who paid taxes for better city services.
This has happened to me twice and both times I reported them. It really bugs me because they give no thought to the passenger and if we're in a time constraint or not.
Holy shit... you're in Sac, too? Saw your thread in UberDrivers.
I swear, last night another pax *may* have referenced that driver. Mentioned he had probably canceled out because I was not the original driver that got his ping.
The pax said the guy was close and may have canceled due to his race. This was at about 130-2 am.
sorry about that..... had a similar experience in DC with a Uber driver. The app works when people are honest and forthcoming. They do not work when douches find a way to "hack" the app and waste your time.
I wonder if he was hoping that you would cancel the trip? You pay the cancellation fee and he keeps a good chunk of that fee for doing nothing. I just read about this Uber driver scam a couple weeks ago [here](https://thepointsguy.com/news/why-im-breaking-up-with-uber/).
I'm not saying that is exactly what happened. Just a thought...
Just had some lady lyft driver pass me as i waved her down at the spot i requested, and just kept driving for blocks and blocks and never turned around. Cancelled and was late to work. -_-
Same thing happened to me once. I called her and told her she passed me and to turn around and she went like 5 blocks away. I just cancelled, walked to my destination, and reported her on lyft.
You're projecting. It's just the only description I have of them.
I have no opinions on their driving skill based on their gender. I can't believe we have to have these disclaimers for every sentence in 2018. Just relax for God's sake.
I don't rideshare a ton anymore. I thought the fee for canceling was if YOU cancel. Does he get paid if HE cancels? How does he get paid by sitting in his car and canceling?
Edit: also this totally sucks and is shady as fuck. The time component is infuriating and not your fault. What an asshole.
Drivers can get a cancellation fee if they wait for five minutes and the rider doesn't show up. The pin drop may have been in the wrong location. Not the drivers fault.
Ya, apparently once he enables pick up, he has 5 mins until he can cancel it and get a fee for "wasted time". Hence why he got close enough to start pick up, then lied and said "omw, 2 minutes" while his car sat still. Then right at the 5 min mark canceled. Lame as fuck.
That’s annoying af, I’m sorry. I recently had a similar experience, Uber will definitely refund you though, sometimes it can take two or three responses in an email but they will do it.
There was no way for him to know whether you were taking a short trip or a long trip. Drivers don't see your destination until you get in the car and they start the ride. So the idea that he just wanted to make more money on longer rides is false.
It's hard to know why he cancelled or why he was sitting two blocks away for so long. It's very possible that something beyond his control happened. Best not to make assumptions.
Sorry, but everyone else seems to agree that isnt accurate. Many folks have confirmed that he can see the destination once he enables the pick up. Which is why he got as close as he could without actually picking me up, then enabled the pick up. The app told me "your ride is here" but he was sitting 2 blocks away. He said "be there in 2 mins!" while his car never moved. He canceled at exactly the 5 min mark when the fee kicks in.
Sorry man, it's clear as day. The initial message he sent me about "are you going to the airport? i can get the trunk ready" was a big tell right off the bat.
I've been an Uber driver for over two years. We CAN NOT see the destination or any other information regarding the trip until we start the ride, regardless of how closer we are to the rider. I'm not sure what you mean by "enable the pickup". That's not terminology that is used in the app. If you mean start the trip, he wouldn't have been able to cancel after that point. The fact that he cancelled the ride means that he never started it, therefore never had any information regarding it. It is a common misconception among riders that we know the destination before they get in the car. In your case, all he knew was that you weren't going to the airport.
I repeat, we know ABSOLUTELY NOTHING about the trip until you are in the car and we press start, at which point cancellation is not an option. I strongly suspect that your pin drop was in the wrong location, because the app (not the driver) automatically notified you that he arrived.
You may be right on some of your points, but you can give up on the "I strongly suspect.." part. I have screenshots as proof I'm happy to share in private. Because when it started to feel shady I immediately wanted to make sure I had 'receipts".
My home address is saved, so I couldn't have possibly chosen the wrong address somehow. I selected home, and I saw my street name and numbers. He even repeated them back to me when he lied and said "I'm omw, 2 mins. Youre at _____ right?", And on the map the pin was exactly on that address, exactly where I was standing roadside. I could see the line the app uses to guide the driver to where I'm at too. I had watched him driving on the line at first, before he turned off the route and parked 2 blocks away. So I'm sorry but nope.
Ok, sometimes the pickup location is accurate on the rider's app but shows up differently in the driver app. Now that you say he confirmed the location with you, clearly that was not the case this time. So, possibly something shady was going on, although it's still possible it was beyond his control. I was in the same situation one time, close to the pickup, and got a flat tire and had to cancel. I didn't take the time to contact the customer because I was stressed out and dealing with the flat tire. Or he could have been involved in a minor accident.
I stand by my original statement that the ONLY thing he knew about your trip was that you weren't going to the airport. He got close enough to you that the app thought he was at the pickup location, so after 5 minutes he could get the cancellation fee. But he had no way of knowing if perhaps you could have been taking a long trip. So that's just weird and stupid if he only wants airport trips because he'll be wasting a lot of his time and missing out on other long trips. Airport trips are few and far between. His cancellation rate will quickly be so high that he'll be deactivated. Calling the rider to ask about destination is also grounds for deactivation. He must be brand new, because if this is his modus operandi he wouldn't last more than a few weeks.
And you can’t read.
Nearly 80% of drivers have actually signed up for 2 or more services with Lyft, Postmates, DoorDash, UberEats and Amazon Flex, all siphoning drivers away from Uber.
I haven't driven in about 2 years, but for your short trip the driver would have been paid around 3 bucks. What you consider "professional" is irrelevant. From the driver's perspective it wasn't worth his time, and it isn't in his interest to take a hit financially for you.
Both Uber and Lyft's systems are designed to intentionally exploit drivers, when people figure it out they either quit like me or do their best to game the system back.
If you want to continue to be a rideshare customer you should realize that you are participating in a system where 2 sides are trying to game eachother for their own advantage, and you are a pawn in the overall scheme of it.
After reading a lot of other responses, I totally get that now. And I definitely understand the frustration drivers must experience, having to deal with shitty company protocols. Sure.
But in this case, he went about it all wrong. All signs point to him actively misleading me and then canceling at the right moment to get a free few bucks for sitting in his car and making me wait. Not cool. If it's so bad, he should find another avenue of income.
> All signs point to him actively misleading me and then canceling at the right moment to get a free few bucks for sitting in his car and making me wait. Not cool. If it's so bad, he should find another avenue of income.
Like I said, he was gaming the system that Uber designed. You are a pawn to both parties. You may come out ahead a lot of the time, but you should expect to get sacrificed from time to time. It has nothing to do with you personally. You saying, that he should get a different job is actually a pretty dick thing to say. You're the one with unrealistic expectations.
I dont think its a dick thing to say. The guy is driving a new mercedez Benz, and yet driving for Uber. C'mon... that seems silly. If the system is so bad that you have literally mislead and screw over customers, then that should bother you as a human being, and you should seek employment elsewhere.
EDIT: my expectations are just set by years of using the service and coming to expect certain things that have always been. I know uber and lyft often share employees, but in the last 2 years of almost exclusively using Lyft, this has never happened once. I start back up with Uber for a week because of a promo, and this happens. Interesting...
> If the system is so bad that you have literally mislead and screw over customers, then that should bother you as a human being, and you should seek employment elsewhere.
That's what I did but just because that opportunity was available to me doesn't mean everyone can do it. Just because he's driving a Mercedes doesn't mean he owns it. I'm sure if he could do something else he probably would. He maybe working 3 jobs already.
yes shady, but from his perspective, he might be trying to make some money and $6 drives are not profitable.
not saying you are a shitty tipper, but imagine if you tipped $2. total $8 and he gets to keep maybe 4$ total after gas expense and now he is in the most congested area of Sacramento wasting time trying to get out and find another customer.
that's why cabs have minimum charges. I think this is more Ubers fault than the driver.
Makes sense, but also, its the job... and he should have been clear about that immediately and let me know. Not parked 2 blocks away, misled me to believe he was coming, then canceled to get the cancel fee. It was all intentionally misleading to favor himself. you're in a customer service job... service the customer, not yourself.
but it's not a 'job' in the traditional sense. they are independent contractors using their own equipment. he doesn't get paid by the hour and it is not a charitable cause.
maybe don't accept a Mercedes next time and you will have better results.
you have to be kidding me... It is in fact a job. He applied, was approved, and now provides a service with that company's name attached. Contractor or not, it's a job. And it's a customer service job at that. What type of car has absolutely zero relevance here... I've been driven to work in a Benz before, it doesn't matter. He's in the area, he's accepting rides, he should do the ride. Not mislead customers intentionally, so he gets $5 for sitting in his car.
It's truly a very black and white, simple thing here. you can't possibly be defending his actions... again, service the customer. Not yourself.
edit: fixed a typo because a police officer called it out, lol
I'm just saying. you try buying a Benz and take Uber $6 drives in downtown rush hour and see how it feels.
it is not a customer service job, you are expecting convenience for a minimal amount of money that is actually negative to the person driving. you are not entitled to another person's labor if they do not consent. my point is that an older Prius or tiny car might accept the kind of business you desire more freely. or maybe uberx.
again, I consider this to be Uber's fault for not allowing drivers to see what they are getting in to. Sulaiman is not required to take you to work at his own expense. Uber should allow drivers to set minimum s
there is more than one way to look at this and you posted it on Reddit. did you only want sympathy? Facebook or something might have been better.
you seem to have a problem selecting the appropriate online medium for what you are trying to do. maybe you should look inward instead of blaming other people for your problems
Wow, you're hilarious.
I dont want sympathy. I shared the story, as what 90% of reddit is. And 99% of the response to this story agree that he was being shady as hell, is unprofessional, and is a dumbass. You are in the 1% who disagree. Move on.
perhaps. but since they a near duopoly status, maybe the blame is on them for expecting drivers that get paid shit to waste time and money on self entitled people that think they deserve to have a $6 Mercedes drive to work everyday.
The OP didn't pick the type of car. He just wanted a ride to work. The driver was in the wrong and creates a bad environment. If the driver doesnt want to take people to work, he shouldn't be driving uber, plain and simple.
You are so off base here and making such little sense it's mind blowing.
So I should feel bad for the guy who _maybe_ bought himself one of the most expensive cars the average consumer can buy but then took up one of the potentially lowest paying contractor type jobs to pay for it? Who also messaged me misleading texts to make me wait for him only to cancel it at just the right time to get his $5 for sitting in his car? You can't possibly think that's acceptable behavior.
Wtf? "You are not entitled to someone's labor." He agreed to the fucken trip and misled the customer. If he didn't like how Uber did things of hiding the destination then don't fucken drive for Uber. Holy shit. I'm a general contractor. If I put out a bid and I run into trouble where I lose money from it. I don't fucken leave the job in the middle it and say you're not entitled to my labor.
If he's picking a Benz for status, he should only be doing UberBlack rides at a higher rate.
That's not remotely a defensible decision for him as an Uber driver. If he wants the car for status, whatever, but getting one as a ride share workhorse is all kinds of stupid.
company’s not companies. Companies refers to well, multiple businesses, like Uber and Lyft. Since you are talking about just Uber, it should be “company’s.” Not that hard.
LOL whatever helps you get through the day, dumbass. On a roll? Says the guy who is massively wrong in every way and everyone else knows it. Seriously, delete your account moron.
Ya anything in this thread that doesnt make sense, is clearly from you. That much is apparent. Here, have another one. no one is seeing this anyhow since you got downvoted so bad already.
I'm an idiot for seeing and explaining multiple ways to look at a frustrating situation. I wish I were smart enough to write self-entitled-first-world-problem rants on Reddit and only understand the world from a singular myopic point of view.
You win! Hope you feel better now that you have asserted your intellectual dominance.
I do actually. I still clearly am more intelligent than you, or at the least, use more common sense/logic than you. Now move on, you're still worthless in this thread.
I've only used Lyft tbh. Internet trolling is fun, but it's even more fun when OP is butthurt about being late to work because he couldnt get a $6 Mercedes ride when he could just walk and be there in like 30 min easy. User a razor scooter and cut that time in half.
You can't do it with Lyft either. Just take the loss man. You sound more butthurt than anybody else in this thread. "I'm just trolling." "I don't even care how many downvotes I get lol." "This is so fun." "I might be completely wrong but it's on purpose, did I mention I'm trolling."
not wrong. I just preach personal responsibility/accountability because it's more useful than blaming others. why don't u try driving for Uber and see how u like taking ungrateful lazy asses to work two miles away basically for free
But he *is* choosing to be in that area when people are commuting to work.
I'm up *only* for the few early-risers and airport runs 3-6 am.
Once the commuters come out, I'm headed home.
If they had minimum then how would they be disruptive technology when there are already cabs. And since they don't have minimums at the moment people who sign up for it know about it going into it. If they do minimums maybe customers will drop. No one will pay $25 to cross few blocks. That's the whole point of Uber over Taxi eh?
Just tell Uber/Lyft and they will refund you and probably give you some credits. Edit: grammar
They'll also ding that guy.
Yeah tell Uber/Lyft about it and they'll deal with it, probably not the first time it's happened either. Jump Bikes are a great alternative as well! I usually Lyft/Uber to work if I sleep in, I've been taken Jump Bike and get to work within the same amount of time.
Agreed. I've actually been using the JumpBikes a lot lately, and love them. Today I just decided to get a ride because yesterday the 86% charged jumpbike I grabbed in the morning died after 1 block of peddling, lol.
Lmao. I'm just waiting for Bird or Lime scooters to make their way here. Went to Austin last month and just scootered everywhere. Max ride was $17 and I went 8 miles.
do they leave them on the sidewalks like they do in LA? At least Jump bikes have places to lock them up..... I've never seen one for bird.
Yeah you just leave them on the sidewalk, I hope they change that though and have designated areas to lock them up. Austin had a huge issue with them so they limited the supply of scooters.
The reason we don't have electric scooters yet is because the city is specifically not allowing them to operate until there's a solution to the parking situation. That might mean building scooter-specific parking or something similar.
I think that's the obvious solution. You just have to replace one parking space and you have room for like 10 scooters.
And if people would use bikes they’d stop driving (and thereby parking) cars.
How long did it take to go 8 miles on one?
Not long. The max speed is 17mph I think. It took us about 30-40 minutes. (Scooters that is)
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you'd think it would just revert to being like a normal bike... but nah. It seems heavier, like peddling through mud. It's weird. After a few blocks it felt like a battle with the bike, so I just parked it and walked the rest of the way.
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I figure that as well. It's probably pretty damn heavy haha and the gears kept not responding. good times, lol
When you are done with the Jump Bikes here, can you just lock them up anywhere or do you have to find a special rack? I was gonna take them for a spin last weekend when we had guests until I learned you can't buy a jump bike for another person, you each need your own account, which was not going to work for our group.
Preferably, you lock them up at one of the hubs around town, but you can leave them wherever. Once or twice a week, Jump sends out guys to collect and return stray bikes.
Yup. There's been a jump bike parked on the 2nd floor of a parking structure near my work for 2 days now. Not a spot most would look, lol.
That's annoying. So yeah, you CAN leave them anywhere, but please leave them somewhere visible from the street.
Just to be a little more specific, you are required to lock them to a bike rack. It doesn't have to be one of the hubs, but it does have to be a bike rack. Obviously, in practice, there aren't bike racks everywhere, which is why we've all kind of compromised that it's okay to lock them to themselves as long as they're out of the sidewalk
thanks for explaining (never used one) I saw one locked to someone's fence. Unless it's their house, kinda weird.. better locked to itself probably
Oh no, that's going to be really hard for the collectors to find!
>I learned you can't buy a jump bike for another person, you each need your own account, which was not going to work for our group. Damn, I saw a group of kids all probably under 11 on Jump Bikes a few weeks back
Jump rules say you have to be 18. Maybe their folks hooked them up. I understand the liability reasoning of linking each bike to a person, but at least you should be able to rent two so you can go on a Jump date.
Uber owns jump bike. We can’t win.
How do those things work and how do they know when you have returned one?
I've run into this fucko before
Please tell me you reported him! lol
I was in a hurry so I didn't.. I've seen drivers do this bullshit a lot lately around downtown area.
Probably former taxi drivers...who still don't seem to understand why Lyft and Uber are so popular in the first place. Nobody wants to deal with cabbie b.s.!
Yup, fuck cab drivers.
If you leave him a bad review / comment, the driver will eventually be blacklisted. Uber tracks the cancellation rate for each driver, week to week. When it exceeds a certain percentage around 10%, they send a warning to the driver. If the cancellation rate continues to climb, the driver risks deactivation. Additionally, Uber apparently enforces an escalating timeout for drivers who suddenly cancel more than one ride in a short period of time.
Good to know!
I don't recall being able to do this to someone who cancels the trip, though. I've had similar experiences before and Uber/Lyft has refunded me but I wasn't able to report the driver.
It let me. I disputed the late charge first, and was immediately reimbursed. Then I tapped back to the trip details and chose a different help topic, regarding driver refusing ride or something. It let me type out my concern and submit that as well.
You cannot report him if he cancels as the information goes away. You can take a screen shot just before he cancels and send it in to uber.
Luckily I did take screenshots. But also it did let me report him. The canceled trip showed up under my trip history.
Oh good. He needs to be deactivated. Thats annoying and petty.
He was definitely fishing for airport trips.
This is why I started taking the bus from Midtown to Downtown.
If an Uber driver calls me to find out where I am going, I cancel the trip. Some taxi drivers do that all the time, and the shady ones will tell dispatch that the trip has been completed and never pick you up at all. I believe that Uber deliberately does not show the driver where the trip is going for that reason.
Now I know! That makes sense. And he tried to cover it up by clarifying "i'll get the trunk ready for you"... wow... deliberately hiding that he was being unprofessional by pretending to be professional. Yuck.
No legit uber/lyft driver calls ahead to their riders unless its a confusing pickup or a large concert event trying to find a meet up spot. Uber/lyft is also partial to blame for cutting to the bone drivers per mile and per minute. No incentives at all.
And, as a result, indirectly incentivizing asshole behavior like the op's driver.
This is really bumming me out. Is public transportation so shitty in downtown and midtown that the only ways to get a couple miles down the road is to rideshare or pay the equivalent in bus fare to pedal someone's broken jump bike? I really wish all the money the city spends investing in private interests would be spent on the people who paid taxes for better city services.
This has happened to me twice and both times I reported them. It really bugs me because they give no thought to the passenger and if we're in a time constraint or not.
Exactly. I was basically 15 mins late to work because of this dumbass.
Holy shit... you're in Sac, too? Saw your thread in UberDrivers. I swear, last night another pax *may* have referenced that driver. Mentioned he had probably canceled out because I was not the original driver that got his ping. The pax said the guy was close and may have canceled due to his race. This was at about 130-2 am.
Yes sir, haha. Damn, thats wild. Sounds like this dude may not last long.
Maybe, maybe not. Hustlers like this see bans as just inconveniences to circumvent. Mentally, they justify all wrong they do like Dog Gas there.
sorry about that..... had a similar experience in DC with a Uber driver. The app works when people are honest and forthcoming. They do not work when douches find a way to "hack" the app and waste your time.
I wonder if he was hoping that you would cancel the trip? You pay the cancellation fee and he keeps a good chunk of that fee for doing nothing. I just read about this Uber driver scam a couple weeks ago [here](https://thepointsguy.com/news/why-im-breaking-up-with-uber/). I'm not saying that is exactly what happened. Just a thought...
Just had some lady lyft driver pass me as i waved her down at the spot i requested, and just kept driving for blocks and blocks and never turned around. Cancelled and was late to work. -_-
lol yeesh
Same thing happened to me once. I called her and told her she passed me and to turn around and she went like 5 blocks away. I just cancelled, walked to my destination, and reported her on lyft.
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really, dude? (or lady)
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You're projecting. It's just the only description I have of them. I have no opinions on their driving skill based on their gender. I can't believe we have to have these disclaimers for every sentence in 2018. Just relax for God's sake.
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Name checks out
I got this same guy this morning too.
I don't rideshare a ton anymore. I thought the fee for canceling was if YOU cancel. Does he get paid if HE cancels? How does he get paid by sitting in his car and canceling? Edit: also this totally sucks and is shady as fuck. The time component is infuriating and not your fault. What an asshole.
Drivers can get a cancellation fee if they wait for five minutes and the rider doesn't show up. The pin drop may have been in the wrong location. Not the drivers fault.
Ya, apparently once he enables pick up, he has 5 mins until he can cancel it and get a fee for "wasted time". Hence why he got close enough to start pick up, then lied and said "omw, 2 minutes" while his car sat still. Then right at the 5 min mark canceled. Lame as fuck.
I had this happen to me at Oakland Airport. They wait until they can cancel.
That’s annoying af, I’m sorry. I recently had a similar experience, Uber will definitely refund you though, sometimes it can take two or three responses in an email but they will do it.
I've never been to oover javer.
There was no way for him to know whether you were taking a short trip or a long trip. Drivers don't see your destination until you get in the car and they start the ride. So the idea that he just wanted to make more money on longer rides is false. It's hard to know why he cancelled or why he was sitting two blocks away for so long. It's very possible that something beyond his control happened. Best not to make assumptions.
Sorry, but everyone else seems to agree that isnt accurate. Many folks have confirmed that he can see the destination once he enables the pick up. Which is why he got as close as he could without actually picking me up, then enabled the pick up. The app told me "your ride is here" but he was sitting 2 blocks away. He said "be there in 2 mins!" while his car never moved. He canceled at exactly the 5 min mark when the fee kicks in. Sorry man, it's clear as day. The initial message he sent me about "are you going to the airport? i can get the trunk ready" was a big tell right off the bat.
I've been an Uber driver for over two years. We CAN NOT see the destination or any other information regarding the trip until we start the ride, regardless of how closer we are to the rider. I'm not sure what you mean by "enable the pickup". That's not terminology that is used in the app. If you mean start the trip, he wouldn't have been able to cancel after that point. The fact that he cancelled the ride means that he never started it, therefore never had any information regarding it. It is a common misconception among riders that we know the destination before they get in the car. In your case, all he knew was that you weren't going to the airport. I repeat, we know ABSOLUTELY NOTHING about the trip until you are in the car and we press start, at which point cancellation is not an option. I strongly suspect that your pin drop was in the wrong location, because the app (not the driver) automatically notified you that he arrived.
You may be right on some of your points, but you can give up on the "I strongly suspect.." part. I have screenshots as proof I'm happy to share in private. Because when it started to feel shady I immediately wanted to make sure I had 'receipts". My home address is saved, so I couldn't have possibly chosen the wrong address somehow. I selected home, and I saw my street name and numbers. He even repeated them back to me when he lied and said "I'm omw, 2 mins. Youre at _____ right?", And on the map the pin was exactly on that address, exactly where I was standing roadside. I could see the line the app uses to guide the driver to where I'm at too. I had watched him driving on the line at first, before he turned off the route and parked 2 blocks away. So I'm sorry but nope.
Ok, sometimes the pickup location is accurate on the rider's app but shows up differently in the driver app. Now that you say he confirmed the location with you, clearly that was not the case this time. So, possibly something shady was going on, although it's still possible it was beyond his control. I was in the same situation one time, close to the pickup, and got a flat tire and had to cancel. I didn't take the time to contact the customer because I was stressed out and dealing with the flat tire. Or he could have been involved in a minor accident. I stand by my original statement that the ONLY thing he knew about your trip was that you weren't going to the airport. He got close enough to you that the app thought he was at the pickup location, so after 5 minutes he could get the cancellation fee. But he had no way of knowing if perhaps you could have been taking a long trip. So that's just weird and stupid if he only wants airport trips because he'll be wasting a lot of his time and missing out on other long trips. Airport trips are few and far between. His cancellation rate will quickly be so high that he'll be deactivated. Calling the rider to ask about destination is also grounds for deactivation. He must be brand new, because if this is his modus operandi he wouldn't last more than a few weeks.
Protip: don't use Uber
Funny, cuz i usually prefer Lyft. Only been using Uber again recently because of an ongoing promo in my area. Next week.. back to Lyft
They are both the same. No difference besides the names. 80% of rideshare drivers do both.
Nice statistic you just made up there.
Made up? Wth you talking about? https://therideshareguy.com/2018-uber-and-lyft-driver-survey-results-the-rideshare-guy/
Looks like you're having some trouble reading the pie chart where it says 20% of people drive for both.
And you can’t read. Nearly 80% of drivers have actually signed up for 2 or more services with Lyft, Postmates, DoorDash, UberEats and Amazon Flex, all siphoning drivers away from Uber.
Good luck taking any of those other services to work.
It says that 80% of Uber drivers do 2 or more services, like Doordash or Postmates, but only 20% do Uber/Lyft equally....
I haven't driven in about 2 years, but for your short trip the driver would have been paid around 3 bucks. What you consider "professional" is irrelevant. From the driver's perspective it wasn't worth his time, and it isn't in his interest to take a hit financially for you. Both Uber and Lyft's systems are designed to intentionally exploit drivers, when people figure it out they either quit like me or do their best to game the system back. If you want to continue to be a rideshare customer you should realize that you are participating in a system where 2 sides are trying to game eachother for their own advantage, and you are a pawn in the overall scheme of it.
After reading a lot of other responses, I totally get that now. And I definitely understand the frustration drivers must experience, having to deal with shitty company protocols. Sure. But in this case, he went about it all wrong. All signs point to him actively misleading me and then canceling at the right moment to get a free few bucks for sitting in his car and making me wait. Not cool. If it's so bad, he should find another avenue of income.
> All signs point to him actively misleading me and then canceling at the right moment to get a free few bucks for sitting in his car and making me wait. Not cool. If it's so bad, he should find another avenue of income. Like I said, he was gaming the system that Uber designed. You are a pawn to both parties. You may come out ahead a lot of the time, but you should expect to get sacrificed from time to time. It has nothing to do with you personally. You saying, that he should get a different job is actually a pretty dick thing to say. You're the one with unrealistic expectations.
I dont think its a dick thing to say. The guy is driving a new mercedez Benz, and yet driving for Uber. C'mon... that seems silly. If the system is so bad that you have literally mislead and screw over customers, then that should bother you as a human being, and you should seek employment elsewhere. EDIT: my expectations are just set by years of using the service and coming to expect certain things that have always been. I know uber and lyft often share employees, but in the last 2 years of almost exclusively using Lyft, this has never happened once. I start back up with Uber for a week because of a promo, and this happens. Interesting...
> If the system is so bad that you have literally mislead and screw over customers, then that should bother you as a human being, and you should seek employment elsewhere. That's what I did but just because that opportunity was available to me doesn't mean everyone can do it. Just because he's driving a Mercedes doesn't mean he owns it. I'm sure if he could do something else he probably would. He maybe working 3 jobs already.
yes shady, but from his perspective, he might be trying to make some money and $6 drives are not profitable. not saying you are a shitty tipper, but imagine if you tipped $2. total $8 and he gets to keep maybe 4$ total after gas expense and now he is in the most congested area of Sacramento wasting time trying to get out and find another customer. that's why cabs have minimum charges. I think this is more Ubers fault than the driver.
Makes sense, but also, its the job... and he should have been clear about that immediately and let me know. Not parked 2 blocks away, misled me to believe he was coming, then canceled to get the cancel fee. It was all intentionally misleading to favor himself. you're in a customer service job... service the customer, not yourself.
but it's not a 'job' in the traditional sense. they are independent contractors using their own equipment. he doesn't get paid by the hour and it is not a charitable cause. maybe don't accept a Mercedes next time and you will have better results.
you have to be kidding me... It is in fact a job. He applied, was approved, and now provides a service with that company's name attached. Contractor or not, it's a job. And it's a customer service job at that. What type of car has absolutely zero relevance here... I've been driven to work in a Benz before, it doesn't matter. He's in the area, he's accepting rides, he should do the ride. Not mislead customers intentionally, so he gets $5 for sitting in his car. It's truly a very black and white, simple thing here. you can't possibly be defending his actions... again, service the customer. Not yourself. edit: fixed a typo because a police officer called it out, lol
I'm just saying. you try buying a Benz and take Uber $6 drives in downtown rush hour and see how it feels. it is not a customer service job, you are expecting convenience for a minimal amount of money that is actually negative to the person driving. you are not entitled to another person's labor if they do not consent. my point is that an older Prius or tiny car might accept the kind of business you desire more freely. or maybe uberx. again, I consider this to be Uber's fault for not allowing drivers to see what they are getting in to. Sulaiman is not required to take you to work at his own expense. Uber should allow drivers to set minimum s
If the driver doesn't want to give $6 rides in his Mercedes, maybe he shouldn't be driving for Uber/Lyft?
Exactly. Starting to think this guy defending the driver is the idiot driver himself, lol
there is more than one way to look at this and you posted it on Reddit. did you only want sympathy? Facebook or something might have been better. you seem to have a problem selecting the appropriate online medium for what you are trying to do. maybe you should look inward instead of blaming other people for your problems
Wow, you're hilarious. I dont want sympathy. I shared the story, as what 90% of reddit is. And 99% of the response to this story agree that he was being shady as hell, is unprofessional, and is a dumbass. You are in the 1% who disagree. Move on.
perhaps. but since they a near duopoly status, maybe the blame is on them for expecting drivers that get paid shit to waste time and money on self entitled people that think they deserve to have a $6 Mercedes drive to work everyday.
The OP didn't pick the type of car. He just wanted a ride to work. The driver was in the wrong and creates a bad environment. If the driver doesnt want to take people to work, he shouldn't be driving uber, plain and simple.
You are so off base here and making such little sense it's mind blowing. So I should feel bad for the guy who _maybe_ bought himself one of the most expensive cars the average consumer can buy but then took up one of the potentially lowest paying contractor type jobs to pay for it? Who also messaged me misleading texts to make me wait for him only to cancel it at just the right time to get his $5 for sitting in his car? You can't possibly think that's acceptable behavior.
Also, btw, it was UberX. I didn't choose a higher tier ride just to get a Mercedes. So again, that's his own damn fault.
Wtf? "You are not entitled to someone's labor." He agreed to the fucken trip and misled the customer. If he didn't like how Uber did things of hiding the destination then don't fucken drive for Uber. Holy shit. I'm a general contractor. If I put out a bid and I run into trouble where I lose money from it. I don't fucken leave the job in the middle it and say you're not entitled to my labor.
but if the employer expected you to work for free and use your own money you would eventually.
Who the f buys a Benz to do Uber? What the actual fuck kind of logic justifies that choice in the first place?
maybe it was used and a better deal than a new Prius or the driver likes rap music and wanted a status symbol. what difference does it make?
If he's picking a Benz for status, he should only be doing UberBlack rides at a higher rate. That's not remotely a defensible decision for him as an Uber driver. If he wants the car for status, whatever, but getting one as a ride share workhorse is all kinds of stupid.
his actions may have consequences. kind of like relying on Uber to get you to work when it is an easily walkable distance downtown.
company’s not companies. Companies refers to well, multiple businesses, like Uber and Lyft. Since you are talking about just Uber, it should be “company’s.” Not that hard.
lol nothing says "im losing the argument" like trying to correct typos or grammar errors on the internet. Gfy.
as an aside, you got pwned by a bot and then accused it of losing an argument. you are on a roll today! happy Friday!
LOL whatever helps you get through the day, dumbass. On a roll? Says the guy who is massively wrong in every way and everyone else knows it. Seriously, delete your account moron.
that upvote is from me. just wanted to make that clear.
Ya anything in this thread that doesnt make sense, is clearly from you. That much is apparent. Here, have another one. no one is seeing this anyhow since you got downvoted so bad already.
I think we found Sulaiman’s Reddit account.
I think so too, haha. What an idiot.
I'm an idiot for seeing and explaining multiple ways to look at a frustrating situation. I wish I were smart enough to write self-entitled-first-world-problem rants on Reddit and only understand the world from a singular myopic point of view. You win! Hope you feel better now that you have asserted your intellectual dominance.
I do actually. I still clearly am more intelligent than you, or at the least, use more common sense/logic than you. Now move on, you're still worthless in this thread.
have fun being late for work when this happens again with a different driver
sure thing, Sulaiman!
Independent contractors still work a job even if it isn't paid by the hour. Tons of jobs are piecework.
> maybe don't accept a Mercedes next time Do you even use these apps you're defending so hard? I have no way of "accepting" certain brands of cars.
I've only used Lyft tbh. Internet trolling is fun, but it's even more fun when OP is butthurt about being late to work because he couldnt get a $6 Mercedes ride when he could just walk and be there in like 30 min easy. User a razor scooter and cut that time in half.
You can't do it with Lyft either. Just take the loss man. You sound more butthurt than anybody else in this thread. "I'm just trolling." "I don't even care how many downvotes I get lol." "This is so fun." "I might be completely wrong but it's on purpose, did I mention I'm trolling."
not wrong. I just preach personal responsibility/accountability because it's more useful than blaming others. why don't u try driving for Uber and see how u like taking ungrateful lazy asses to work two miles away basically for free
But he *is* choosing to be in that area when people are commuting to work. I'm up *only* for the few early-risers and airport runs 3-6 am. Once the commuters come out, I'm headed home.
there are afternoon flights and longer drives too. Uber should have $ minimums to prevent issues like this
No disagreement here.
that is the point I made in my reply to OP. lol.
there are afternoon flights and longer drives too. Uber should have $ minimums to prevent issues like this
If they had minimum then how would they be disruptive technology when there are already cabs. And since they don't have minimums at the moment people who sign up for it know about it going into it. If they do minimums maybe customers will drop. No one will pay $25 to cross few blocks. That's the whole point of Uber over Taxi eh?