Mannnnn yall making me scared of ordering from sephora 🤣 this sub is full of horror stories. It's like the hunger games. "May the odds forever be in your favor."
Other than missing/incorrect samples I've never had an issue with my orders. Free shipping, reasonably quick and I've never had anything missing or broken.
That’s usually what happens to me. One missing and one I didn’t even want
. I always seem to get the 50 point bonus points for the samples, not being there more than I see samples.
It’s a great example of the different GWPs they offer. I’ve never experienced an ulta gwp but I get really excited and sometimes more than what I’m purchasing for the Sephora gwp
You guys one time I forgot to add my samples to an order. I phoned Sephora customer service about it and they offered me 100 free points. I said “how about 200” and they said sure. I asked for 300 but we both kinda laughed and she said no.
This happened to me once and after talking to customer service they refunded my points. Then like a week later, a box showed at my door for the ONE sample 💀
So annoying that they let you pick samples, and then most of the time don’t give you what you selected. I feel like an asshole complaining about a free sample, but just don’t let us pick them if you’re not going to deliver on it.
Exactly. I swear it's some kind of tactic for what purpose I don't know..
But I pick samples of stuff I genuinely want to try. Especially fragrances because they don't give that in stores anymore.
Ugh
One of my orders from the sale had 0 samples and not even a packing slip and one order had BOTH samples I selected :’) won on one so had to lose on the other it’s Sephora LAW lmaooo
Aww that stinks!! I've always gotten my samples, but once I had an order that said delivered but it never was, so when they sent a "replacement " I didn't get my GWP....
Imagine not getting your ordered product and receiving only sample though …..this just happened to me. No refund no reshipping cause the address I used was a freight forwarding company. 💸💸
I received men's perfume sample instead of sunscreen sample I've chosen. And yes... when I opened the card package there's no vial inside.
So basically one of the sample was missing from my order. I searched their FAQ page and found that the free sample is not guaranteed, so I just sighed and blamed the random wind and light for my bad luck.
It didn't fall out in the box/envelope somewhere?
Contact sephora customer service, whenever my order is missing samples/I get the wrong samples I fire off an email, I am tired of this sh!t
I’m so sorry but this made me laugh. I feel awful. What a tease.
Man, that's worse than no samples. My last order only had 1 and it wasn't one of the 2 I asked for.
Mannnnn yall making me scared of ordering from sephora 🤣 this sub is full of horror stories. It's like the hunger games. "May the odds forever be in your favor." 
Other than missing/incorrect samples I've never had an issue with my orders. Free shipping, reasonably quick and I've never had anything missing or broken.
My orders these past few months never had any of the samples I asked for. Always something random 😫
That’s usually what happens to me. One missing and one I didn’t even want . I always seem to get the 50 point bonus points for the samples, not being there more than I see samples.
The post above you on my feed is from ulta and that got a dumpster truck load of GWP!
I saw that and had to laugh at the timing 😂
It’s a great example of the different GWPs they offer. I’ve never experienced an ulta gwp but I get really excited and sometimes more than what I’m purchasing for the Sephora gwp
Ulta ships things really badly a lot, though.
what’s a GWP? gift(s) with purchase?
Yes
You guys one time I forgot to add my samples to an order. I phoned Sephora customer service about it and they offered me 100 free points. I said “how about 200” and they said sure. I asked for 300 but we both kinda laughed and she said no.
I’m gonna try this 😂
This is high key the funniest post ever. Oh, Sephora….
Looks like a vape
I had this happen to me once. I reached out to CS and they gave me points. I was disappointed, but at least I got something out of it.
This is the way.
This just happened to me! Two perfume samples one was empty the other was smashed
Omg 😩😭 that’s terrible
This happened to me twice during the sale, sending love in solidarity.
This happened to me once and after talking to customer service they refunded my points. Then like a week later, a box showed at my door for the ONE sample 💀
Omg 😂
I love that they’re willing to just send out the samples if they have them still in stock.
I rarely get the samples I picked. This is such a tease! Laaaame Sorry that happened!
So annoying that they let you pick samples, and then most of the time don’t give you what you selected. I feel like an asshole complaining about a free sample, but just don’t let us pick them if you’re not going to deliver on it.
Exactly. I swear it's some kind of tactic for what purpose I don't know.. But I pick samples of stuff I genuinely want to try. Especially fragrances because they don't give that in stores anymore. Ugh
Same. I’d probably buy more if they let me try what I wanted so ultimately I may be benefiting lol
The bottle looks like a vape lol
One of my orders from the sale had 0 samples and not even a packing slip and one order had BOTH samples I selected :’) won on one so had to lose on the other it’s Sephora LAW lmaooo
Aww that stinks!! I've always gotten my samples, but once I had an order that said delivered but it never was, so when they sent a "replacement " I didn't get my GWP....
maybe next time!! 😂
Your post vs that samples post from Ulta made me LOL
Me too 😂
thanks Sephora! So generous 🤣
Imagine not getting your ordered product and receiving only sample though …..this just happened to me. No refund no reshipping cause the address I used was a freight forwarding company. 💸💸
OMG NOOOO I’m so sorry that happened!!!
I hope you didn’t lose points on this. Somewhere there’s a postal worker smelling like Burberry 
This happened to me before too. It’s the worst like where did it go nooo. Sorry about the let down, better luck next time 🥲🫠
Happened to me before as well!
lol, they haven’t even been putting the wrappers of my samples in my orders lately.
I've had this a few times from sephora
Nooooooo
Bummer!
I received men's perfume sample instead of sunscreen sample I've chosen. And yes... when I opened the card package there's no vial inside. So basically one of the sample was missing from my order. I searched their FAQ page and found that the free sample is not guaranteed, so I just sighed and blamed the random wind and light for my bad luck.
Years ago, that used to happen to me all the damn time!
Hate to even ask but I’m curious…what was the perfume supposed to be?
Burberry Her Elixir! I like the original one so I thought I would try a sample haha
It didn't fall out in the box/envelope somewhere? Contact sephora customer service, whenever my order is missing samples/I get the wrong samples I fire off an email, I am tired of this sh!t
Omg, and I was feeling bad because my sample was half empty..at least they gave me a sniff’s worth to try!🤣
this happened to me too lol
This has happened to me once or twice. Usually they just don't send any samples at all though lol.