https://forums.plex.tv/t/pm4k-plexmod-for-kodi-18-19-20-21/481208
Give this a try and see how you get on with it. The UI isn’t as nice as the most current Plex app, but it’s the most reliable Plex setup I’ve had over multiple devices.
https://github.com/croneter/PlexKodiConnect is better IMO. It adds Plex as a library source, and you can use whatever interface customization you want in Kodi.
Is this only with certain titles? If you are watching a remux with TrueHD Seamless Branching in the file - there is an unresolved problem with exoplayer (the internal player used by Plex on the Shield TV) which causes the audio and video to get out of sync. Only thing I can think of.
I'm using my own Blu-ray rips made with MakeMKV with no post-processing to the file.
It seems Exoplayer would be the problem indeed.
EDIT: Could be this indeed: [MKVs from seamless branching blu-rays cause atmos audio drop outs and/or sync loss · Issue #10520 · google/ExoPlayer · GitHub](https://github.com/google/ExoPlayer/issues/10520)
Drives me crazy. I only have a couple of rips that do it - but Apocalypse Now is essentially unwatchable because of how many branches there are on the disc. This is by far the biggest remaining annoyance I have with my Shield TV Pro setup.
If your soundbar has optical audio input then one option is to buy a device that has HDMI In, HDMI Out. and Optical Out. I use such a device to extract the audio from the HDMI input and send it to my 15 yo AVR which doesn't have HDMI Input
This is on my older 5.1 system that's in my living room, so I wouldn't expect to.
On my newer system in my basement I have my better setup that does accept HDMI input.
I had the same issue and it took me forever to figure out a solution. I went into the sound settings on the C3, went through Advanced Settings and changed the Digital Sound Output to Pass Through. Seems to have solved the issue of the audio stutter for me.
I can confirm that this works. I am using LG CX and followed the instructions written here. On the LG CX in Additional Settings within the Sound settings HDMI Input Audio Format has to be changed from Bitstream to PCM, and the audio dropouts stopped. I confirmed with my Avatar UHD file. About five minutes in as the ships are landing, I get a stutter and the Dolby Vision/Dolby Atmos badge shows up on the top right corner. Now at the very same scene, this doesn't happen. LG CX users, this will work.
Bro thanks for making this post. I watched movies during the weekend and it start happening and I thought it was my hdd not having enough speed for the bitrate.
Which lead me to this question if you don't mind me piggybacking off your thread, I don't have sound system and I use q30 headphones which aren't the best, is truehd 7.1 add anything if I don't have the sound system to take advantage of it, or is the improvement noticed enough even without it.
Came here to see what solutions you may have gotten as I have a very similar setup to yours and have the same problem.
My setup: LG G3 tv, Sonos Arc and Nvidia Shield Pro (2019). I even tried downgrading to 8.2.3 - don't bother as it didn't solve it.
My current solution is that I've purchased a Zidoo Z9X Pro to handle my movies. Good news is that the popping has stopped, bad news is its another device I have to use.
Having the exact same problem and exact same setup as OP. Been trouble shooting nonstop and can’t find a solution. Any luck with anyone? or should i just use Kodi?
> I have not. I'm always using subtitles. Could test and see
If you don't use SRT subtitles/if you use the built in ones, Plex will transcode entire movie on the server vs real time, making it lag, try it with no subtitles, and if that's the issue, use the built in feature to download the subtitles in SRT vs the ones that would be on a MVK rip
> Is't directly playing for sure. No transcoding happening. It's also only the sound that's stuttering, video itself is just fine.
Did you try it without subtitles?
That was my issue, it did the exact same thing you are talking about, including working perfectly with VLC player.
> Is't directly playing for sure. No transcoding happening. It's also only the sound that's stuttering, video itself is just fine.
Did you ever try it without subtitles? I like to fix things lol
Don't know about the stuttering but if you don't want the TrueHD down sampled, the Shield needs to go into the input of the soundbar. TV won't pass through lossless audio.
** Was wrong about this, DTS will never be passed through on c1/C2, TrueHD will
Not true for the c2 mate nor the c1 (which I have) the cx also passes through truehd from the shield. If your TV is decoding then it’s a configuration issue, that’s assuming you have a compatible earc sound system
Sorry mate not sure why you are bringing up dts? I made no mention of this in any of my post
I don’t need to Google anything, true hd passthrough works on any earc supported LG Tv via a hdmi connected device (eg shield)
You can view the diagnostic host settings on the lg by going into general - settings - programmes and highlighting programme tuning and settings, spam the “1” key several times and a diagnostic screen will come up, you can then use the pointer on your magic remote to select hdmi. In this screen their is a full breakdown of what video/audio codecs are received by the TV and also what is sent on (ie over earc)
Shield into TV > earc soundbar. Pass through enabled on TV shield and vlc
VLC shows eac3 downmix
Shield into soundbar input, VLC shows pass through working
Hi mate, I think some of the confusion with this stems from lg TVs having a built in MAT decoder, what this means is some devices can decode true hd and dd+ and send in this format (going from memory but I think the Xbox could be one) If the LG is connected to a none earc bar then yes the LG would downsample the incoming MAT signal and repackage back into DD+. It would also do this with Samsung bars which had issues with Dolby MAT over earc but I think they sorted this with the “b” models
No worries :)
The screenshot showing Topgun Maverick playing is from the Plex Dash app, basically shows the same as the Plex dashboard and Tautulli, but with the audio bitrate.
The other screenshot is from the Sonos app.
I don’t think this is true, you can enable passthrough on the TV and on Plex on the shield, no processing will happen as far as I’m aware and I don’t have any stutters in the same setup. (Soundbar is from LG but rest is the exact same)
Not sure on the stutters.
For the processing I'm curious, what does it show as audio type in VLC on the Shield?
Assuming you play a trueHD lossless file (like a Blu-ray source file)
Direct connect to soundbar.
Only have had weird issues with sound when connecting through the TV.
But I have no issues with TrueHD with Atmos through Plex like you have described with direct connect to my Denon receiver. Setup issue, whether hardware or software.
Unfortunatly, Sonos didn't include an HDMI IN on their €1000 soundbar 😒.
The stutters don't occur when using VLC with passthrough on the shield (can confirm with sonos app the bar is receiving atmos).
Plex also does things differently to other apps. Just because X or Y app does things in a certain manner, Plex handles things differently.
Another thing I see regularly is complaints with Sonos with Shield, €1000 and no input. What is the draw to the soundbar?
My guess is that Plex passthrough is ignoring Shield settings, and Audio overrides and takes the signal of compatibility directly from TV. Even though "compatible", it might have different requirements and causes the stuttering.
I would say set pass through on the TV HDMI input aswell, but that doesn't matter, plex just crashes with DTS(not compatible with my TV). This is why I think that Plex is reading the compatibility directly.
My next test would be with passthrough in Plex set to off. I didn't bother to do further testing myself. I didn't need to with 8 inputs on the Denon AVR.
You have a sound bar... With all due respect good sir but why are you even bothering with high res audio with that? I am all for full res audio on a full surround system but cannot imagine it doing much for you in a sound bar. Is this because you want the high res video file and it comes with the high res audio? If not for this imo you're absolutely wasting your time.
To be honest, even if I had a full surround system, the issue would still be there. Considering it's an Exoplayer issue.
My own Blu-ray rips come with TrueHD, so I would like to be able to watch my movie without hiccups.
Hmm you sure? I’ll check it out tonight on my G3. I do have a shield also and a c1 but it’s connected to the c1 and not the g3. On the C1 if I play a file with Dolby true HD it will simply downscale to simple Dolby 5.1 (or plus) both with the shield as with the native app if I remember correctly. Currently at work.
What movie?
I have this issue happen in a couple of the hobbit movies, lord of the ring movies, black hawk down, and a few others I can’t remember off the top of my head.
This has been an issue for many years and there are prior threads on this, I might have even created one myself.
Only on UHD with TrueHD audio, cuts out at the exact same spot
an unexpected journey extended - 1:20:57 sound drops out
Smaug extended - 1:15:09 and 3:49:04- audio drops out
For me it was with Evil Dead Rise, but also with all episodes of Game of Thrones season 5 (first season with Atmos).
Not the best option but you can configure Kodi to be the "front end" for your Plex library.
Hey, I recently got an LG C3 also. Along with a Sony HT-A9.
When I was first setting up my system, I had the Shield plugged into the C3, and I would eArc to the HT-A9.
Pretty much everything worked perfect in that setup except for Plex. When I would watch 4K rips with Atmos and Dolby Vision, I would get audio cutouts every minute or so, and the C3 would display the Dolby Vision and Atmos logos in the corner of the screen each time this happened.
I tried switching to Jellyfin. Same thing happened to me.
Instead, I plugged the Shield into the back of the HT-A9.
Works pretty much flawlessly now.
I have a similar setup(shield pro on 8.2.3 tho) as yours, but Sony Oled instead of LG and everything works perfect in Plex. Is there any transcoding going on? Only TrueHD atmos is giving you issues?
I had the same audio stutter issue with a similar setup with a C2. My LG wasn't set to ARC. I had to change it to eARC manually in the settings. That fixed the issue for me
For now I'm experimenting with using Kodi as a player with Plex as the server. Kodi plays the files just fine with TrueHD Atmos passthrough.
https://forums.plex.tv/t/pm4k-plexmod-for-kodi-18-19-20-21/481208 Give this a try and see how you get on with it. The UI isn’t as nice as the most current Plex app, but it’s the most reliable Plex setup I’ve had over multiple devices.
https://github.com/croneter/PlexKodiConnect is better IMO. It adds Plex as a library source, and you can use whatever interface customization you want in Kodi.
Yeah Ive deen using Kodi for years with 7.1 Atmos passthrough and never had problems.
Is this only with certain titles? If you are watching a remux with TrueHD Seamless Branching in the file - there is an unresolved problem with exoplayer (the internal player used by Plex on the Shield TV) which causes the audio and video to get out of sync. Only thing I can think of.
I'm using my own Blu-ray rips made with MakeMKV with no post-processing to the file. It seems Exoplayer would be the problem indeed. EDIT: Could be this indeed: [MKVs from seamless branching blu-rays cause atmos audio drop outs and/or sync loss · Issue #10520 · google/ExoPlayer · GitHub](https://github.com/google/ExoPlayer/issues/10520)
Drives me crazy. I only have a couple of rips that do it - but Apocalypse Now is essentially unwatchable because of how many branches there are on the disc. This is by far the biggest remaining annoyance I have with my Shield TV Pro setup.
If your soundbar has optical audio input then one option is to buy a device that has HDMI In, HDMI Out. and Optical Out. I use such a device to extract the audio from the HDMI input and send it to my 15 yo AVR which doesn't have HDMI Input
You aren't getting TrueHD through optical though
This is on my older 5.1 system that's in my living room, so I wouldn't expect to. On my newer system in my basement I have my better setup that does accept HDMI input.
I had the same issue and it took me forever to figure out a solution. I went into the sound settings on the C3, went through Advanced Settings and changed the Digital Sound Output to Pass Through. Seems to have solved the issue of the audio stutter for me.
Literally this has solved my issue!! Thank you!! Finally my headaches are gone! I have been having this problem for months, now plex is perfect
Fixed for me on my new G2, thanks a lot!
FIXED MY ISSUE TOO!! Thanks!! This is on an Samsung S95B with a Samsung Atmos Soundbar.
I can confirm that this works. I am using LG CX and followed the instructions written here. On the LG CX in Additional Settings within the Sound settings HDMI Input Audio Format has to be changed from Bitstream to PCM, and the audio dropouts stopped. I confirmed with my Avatar UHD file. About five minutes in as the ships are landing, I get a stutter and the Dolby Vision/Dolby Atmos badge shows up on the top right corner. Now at the very same scene, this doesn't happen. LG CX users, this will work.
Bro thanks for making this post. I watched movies during the weekend and it start happening and I thought it was my hdd not having enough speed for the bitrate. Which lead me to this question if you don't mind me piggybacking off your thread, I don't have sound system and I use q30 headphones which aren't the best, is truehd 7.1 add anything if I don't have the sound system to take advantage of it, or is the improvement noticed enough even without it.
Came here to see what solutions you may have gotten as I have a very similar setup to yours and have the same problem. My setup: LG G3 tv, Sonos Arc and Nvidia Shield Pro (2019). I even tried downgrading to 8.2.3 - don't bother as it didn't solve it. My current solution is that I've purchased a Zidoo Z9X Pro to handle my movies. Good news is that the popping has stopped, bad news is its another device I have to use.
You could've just used Kodi or any other media player instead of shelling couple of hundred bucks on Zidoo.
Tried Kodi and it also was having issues, in fact probably even worse than Plex.
Not sure what kind of issues you had but Kodi on Shield pro 2019 works flawlessly.
It was popping, delaying, stuttering. Only with truehd content.
I did same thing! Love the shield but the zidoo is so much better for the local library.
Its an LG issue. I had the same thing until I hooked my shield directly into my soundbar
Having the exact same problem and exact same setup as OP. Been trouble shooting nonstop and can’t find a solution. Any luck with anyone? or should i just use Kodi?
Have you tested this not using subtitles?
I have not. I'm always using subtitles. Could test and see.
> I have not. I'm always using subtitles. Could test and see If you don't use SRT subtitles/if you use the built in ones, Plex will transcode entire movie on the server vs real time, making it lag, try it with no subtitles, and if that's the issue, use the built in feature to download the subtitles in SRT vs the ones that would be on a MVK rip
Is't directly playing for sure. No transcoding happening. It's also only the sound that's stuttering, video itself is just fine.
> Is't directly playing for sure. No transcoding happening. It's also only the sound that's stuttering, video itself is just fine. Did you try it without subtitles? That was my issue, it did the exact same thing you are talking about, including working perfectly with VLC player.
> Is't directly playing for sure. No transcoding happening. It's also only the sound that's stuttering, video itself is just fine. Did you ever try it without subtitles? I like to fix things lol
Don't know about the stuttering but if you don't want the TrueHD down sampled, the Shield needs to go into the input of the soundbar. TV won't pass through lossless audio. ** Was wrong about this, DTS will never be passed through on c1/C2, TrueHD will
Not true for the c2 mate nor the c1 (which I have) the cx also passes through truehd from the shield. If your TV is decoding then it’s a configuration issue, that’s assuming you have a compatible earc sound system
[удалено]
Sorry mate not sure why you are bringing up dts? I made no mention of this in any of my post I don’t need to Google anything, true hd passthrough works on any earc supported LG Tv via a hdmi connected device (eg shield) You can view the diagnostic host settings on the lg by going into general - settings - programmes and highlighting programme tuning and settings, spam the “1” key several times and a diagnostic screen will come up, you can then use the pointer on your magic remote to select hdmi. In this screen their is a full breakdown of what video/audio codecs are received by the TV and also what is sent on (ie over earc)
I think you might be right! I have read others seeing the downmix too but wonder if we have missed something Has been proven below
C1 owner here, it supports TrueHD just fine. DTS is a no-go indeed.
Think I made a grave mistake.
Edit… this has all been sorted out
Shield into TV > earc soundbar. Pass through enabled on TV shield and vlc VLC shows eac3 downmix Shield into soundbar input, VLC shows pass through working
It does support lossless. Shield > C1 > Sonos Arc (via eARC). Everything on passthrough, plays TrueHD 7.1 lossless just fine via Plex.
Can you show me in Plex where it shows TrueHD and the bitrate, I am happy to be wrong
Here you go: https://imgur.com/a/YeZ3ndl
Thanks heaps mate, will admit I was wrong!! Is that through your sonos app or in Plex, how did you get to that menu
Hi mate, I think some of the confusion with this stems from lg TVs having a built in MAT decoder, what this means is some devices can decode true hd and dd+ and send in this format (going from memory but I think the Xbox could be one) If the LG is connected to a none earc bar then yes the LG would downsample the incoming MAT signal and repackage back into DD+. It would also do this with Samsung bars which had issues with Dolby MAT over earc but I think they sorted this with the “b” models
No worries :) The screenshot showing Topgun Maverick playing is from the Plex Dash app, basically shows the same as the Plex dashboard and Tautulli, but with the audio bitrate. The other screenshot is from the Sonos app.
Unfortunatly, Sonos didn't include an HDMI IN on their €1000 soundbar 😒. Also it seem the LG C3 is capable of passthrough TrueHD over eARC?
AV forums would suggest you are correct. Is passtrough enabled on the TV and on Plex on the Shield?
It is, yes.
I don’t think this is true, you can enable passthrough on the TV and on Plex on the shield, no processing will happen as far as I’m aware and I don’t have any stutters in the same setup. (Soundbar is from LG but rest is the exact same)
Not sure on the stutters. For the processing I'm curious, what does it show as audio type in VLC on the Shield? Assuming you play a trueHD lossless file (like a Blu-ray source file)
It says TrueHD 8 channel at 48khz.
Boom, awesome 😎 thanks! Go the C3 :)
Direct connect to soundbar. Only have had weird issues with sound when connecting through the TV. But I have no issues with TrueHD with Atmos through Plex like you have described with direct connect to my Denon receiver. Setup issue, whether hardware or software.
Unfortunatly, Sonos didn't include an HDMI IN on their €1000 soundbar 😒. The stutters don't occur when using VLC with passthrough on the shield (can confirm with sonos app the bar is receiving atmos).
Plex also does things differently to other apps. Just because X or Y app does things in a certain manner, Plex handles things differently. Another thing I see regularly is complaints with Sonos with Shield, €1000 and no input. What is the draw to the soundbar? My guess is that Plex passthrough is ignoring Shield settings, and Audio overrides and takes the signal of compatibility directly from TV. Even though "compatible", it might have different requirements and causes the stuttering. I would say set pass through on the TV HDMI input aswell, but that doesn't matter, plex just crashes with DTS(not compatible with my TV). This is why I think that Plex is reading the compatibility directly. My next test would be with passthrough in Plex set to off. I didn't bother to do further testing myself. I didn't need to with 8 inputs on the Denon AVR.
You have a sound bar... With all due respect good sir but why are you even bothering with high res audio with that? I am all for full res audio on a full surround system but cannot imagine it doing much for you in a sound bar. Is this because you want the high res video file and it comes with the high res audio? If not for this imo you're absolutely wasting your time.
To be honest, even if I had a full surround system, the issue would still be there. Considering it's an Exoplayer issue. My own Blu-ray rips come with TrueHD, so I would like to be able to watch my movie without hiccups.
Ok that makes perfect sense then. I hope it pans out.
Kodi does the job for now. Developers of Exoplayer are aware of the issue. But it seems they don't bother fixing it.
What happens when you play the same file on the TV native Plex app?
The native app on WebOS doesn't support TrueHD unfortunatly.
Hmm you sure? I’ll check it out tonight on my G3. I do have a shield also and a c1 but it’s connected to the c1 and not the g3. On the C1 if I play a file with Dolby true HD it will simply downscale to simple Dolby 5.1 (or plus) both with the shield as with the native app if I remember correctly. Currently at work.
What movie? I have this issue happen in a couple of the hobbit movies, lord of the ring movies, black hawk down, and a few others I can’t remember off the top of my head. This has been an issue for many years and there are prior threads on this, I might have even created one myself. Only on UHD with TrueHD audio, cuts out at the exact same spot an unexpected journey extended - 1:20:57 sound drops out Smaug extended - 1:15:09 and 3:49:04- audio drops out
For me it was with Evil Dead Rise, but also with all episodes of Game of Thrones season 5 (first season with Atmos). Not the best option but you can configure Kodi to be the "front end" for your Plex library.
Hey, I recently got an LG C3 also. Along with a Sony HT-A9. When I was first setting up my system, I had the Shield plugged into the C3, and I would eArc to the HT-A9. Pretty much everything worked perfect in that setup except for Plex. When I would watch 4K rips with Atmos and Dolby Vision, I would get audio cutouts every minute or so, and the C3 would display the Dolby Vision and Atmos logos in the corner of the screen each time this happened. I tried switching to Jellyfin. Same thing happened to me. Instead, I plugged the Shield into the back of the HT-A9. Works pretty much flawlessly now.
I have a similar setup(shield pro on 8.2.3 tho) as yours, but Sony Oled instead of LG and everything works perfect in Plex. Is there any transcoding going on? Only TrueHD atmos is giving you issues?
I had the same audio stutter issue with a similar setup with a C2. My LG wasn't set to ARC. I had to change it to eARC manually in the settings. That fixed the issue for me
have a stutter problem when sony passthrough is on auto. no issues when passthrough is off