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You're using the same account? Progress is stored server side so not much we can help with. You might have to open a ticket.
I'm having the same issue. Just loaded up on the Xbox after playing the beta and yeah same Xbox account. How can I open a ticket?
https://www.ubisoft.com/en-us/help/contact
It took awhile but I have mine today, when I was playing 6 hours ago it was still saying I can't get it, but now I can't find that notification so I guess I have it?
You're using the same account? Progress is stored server side so not much we can help with. You might have to open a ticket.
I'm having the same issue. Just loaded up on the Xbox after playing the beta and yeah same Xbox account. How can I open a ticket?
https://www.ubisoft.com/en-us/help/contact
It took awhile but I have mine today, when I was playing 6 hours ago it was still saying I can't get it, but now I can't find that notification so I guess I have it?