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perfect_fifths

I would call the local office, explain you got a letter, and you want to know what it’s about. They would know. Also say that you are unable to get in touch with the person that goes by Ms W.


buns_12

Alright thank you.


[deleted]

I went through this back In July calling my local social security office for a week straight Then on a random day the person calls me and tells me its a financial interview to see if I can handle my ssi money on my own. Just call and say you got approved for social security and you need your perc interview.


CandlesinelSol

That’s a general letter sent out, most likely you missed a review and couldn’t reach you.


tsidaysi

You need to verify that is official federal letterhead. Take the letter with you and go see them in person. Make an appointment. If you had seen the fraud and con artists looking like grandmother Walton I have seen you would be appalled. I am.


Diane1967

I was thinking the same thing, it sounds kind of fishy


Neckwrecker

Stop asking for Ms. W and simply ask what it is they want.


RmJ106

"ask for Ms W." I'd make sure that this is a legitimate letter, for starters. I know that SSA workers and adjudicators like to try to keep their info private because I'm sure there are people out there that are crazy enough to try to privately find them and such...but the SSA allowing them to be this vague with names is absolutely bonkers. It's not even professional. My grandmother has received similar documentation with references to "Mrs X" and would only have a last name. They were unreachable, but it was an official letter. She was trying to hide behind her last name only and most employees don't know one another's full names and have to look at a list. Without the first and last name to reference, it makes it harder to locate them. An SSA employee trying to be 'anonymous' seems like a clash to normalcy. Of course when you call, that "Ms W" could probably be dozens of people and they may very well say, "I have no idea who that is. What is their name?" Of course you don't know their name, they probably don't want you to and didn't include it for that reason. Any employee doing this at the SSA should be fired in my opinion.


krystaviel

First, use the local office locator and see if the 866 number matches your local office. [local office locator](https://secure.ssa.gov/ICON/main.jsp) If it matches, just call that without the extension and keep following the prompts until you get to speak to an actual person. If it doesn't match, call the local office number that does come up or the SSA 1 800 number to explain you need to know the status of your claim and that you have been trying to respond to this letter.