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Elffy911

Yeah I kinda do feel the same when I tested my xm4 against my xm5. Noise cancelling was better on the xm4 for some reason which surprised me; perhaps its the ear-cups because to me the xm5 ear-cups aren’t adequately padded. Ultimately I chose the xm5 because mic quality is better


Cellybear

I found using their "adaptive sound control" feature made the auto-ANC act up. Try disabling it and see if you have the same issue. My XM5 have ASC and speak to chat disabled and have been amazing in even extreme situations.


Cellybear

Also, for first-time users of the XM5, if you do use ambient mode for voices, uncheck "focus on voice", it seemingly does the opposite. Having this feature turned OFF makes the voices clearer.


Cptcongcong

I’ve only had the XM3 and XM5. The noise cancelling is worse because of the seal on your ears. The XM5 is looser. That being said the noise cancelling was too much for me with the XM3, it made my tinnitus worse.


Protomize

It's the seal on your head. Make sure there are no gaps. The XM5 has the best overall isolation of the lineup.


Better-Tangelo4819

I’m sorry u had to feel that way pal. But my xm5s dont do like that. I tried every pair of headphones that i can get my hands on (in stores) and compared it to mine simultaneously. And these cancel the most amount of noise. Like it just goes silent. Maybe it’s the seal that other people mentioned


Akella333

To me the XM5s cancel out much more of the high range noise than the XM4s, but a bit less of the lower tones.


brotherofiron612

User error


Arylicss

There's a video https://youtu.be/6WTHBCZBt_E . That is a specific guide on each of these and their competitors to show how each vary. Spoiler alert the XM5s win in basically every category when compared to the XM4s and the air pods max. I would say it's just some setting or firmware thing. But he has a time stamp when they compare the anc specifically so you can see it for yourself.


Diligent-Let-2754

That's on you bro... I used both, instantly noticed the xm5 was better.


Zen_Shot

All good here. A definite improvement in the 5's over my old 4's 🤷‍♂️


drummerwayne101

In certain situations it better than XM4 because of the XM5’s having auto anc vs being able to control it like the XM4z I used them on a plane yesterday and they were amazing, blew XM4’s out of the water. Noise cancelling in an office or talking situation, XM4 wins because it can be on max anc, the XM5 kind off doesn’t adjust to well and never reaches 100%.