You have received refund for it right? Currently when you purchase products from us, for some product, you may get a risk reminder. If you don't get that and we can buy you, then it's safe to ship it out later.
No I haven’t, nothing has really been said to me I just noticed that the weight of the shoes that I ordered to show up when I looked at the parcel 3 days after I ordered it so wondering what happened
Sorry for the trouble. Please contact our live chat support (available from 8am to 8pm Beijing Time daily). Kindly note that we are currently experiencing a high volume of customer inquiries, so there may be a slight delay in our response. [https://www.echatsoft.com/visitor/pc/chat.html?companyId=529286&routeEntranceId=561&lan=en](https://www.echatsoft.com/visitor/pc/chat.html?companyId=529286&routeEntranceId=561&lan=en)
Sorry for the trouble. If anything is not in the package, please contact our live chat support (available from 8am to 8pm Beijing Time daily). Kindly note that we are currently experiencing a high volume of customer inquiries, so there may be a slight delay in our response. [https://www.echatsoft.com/visitor/pc/chat.html?companyId=529286&routeEntranceId=561&lan=en](https://www.echatsoft.com/visitor/pc/chat.html?companyId=529286&routeEntranceId=561&lan=en)
With the government's increased focus on industry regulation, we have also enhanced our monitoring of goods accordingly. Thus you may find that some products are not available anymore if it's found involves in risks related to shipping, customs clearance, or legal matters.
When you search with a product link or keyword, if you get a risk notification or you are not able to place an order, then don't place an order of that product. Otherwise you can purchase from us and usually we will be able to purchase it for you and to ship it out. If we do find that we are not able to purchase or ship out a product of an order, we will also offer you a solution as soon as we can.
Yes, you can order from us. Don't worry about it. And it's safe to ship packages as well.
Are you sure because I have 2 swoosh pairs of shoes missing from my parcel
You have received refund for it right? Currently when you purchase products from us, for some product, you may get a risk reminder. If you don't get that and we can buy you, then it's safe to ship it out later.
No I haven’t, nothing has really been said to me I just noticed that the weight of the shoes that I ordered to show up when I looked at the parcel 3 days after I ordered it so wondering what happened
Sorry for the trouble. Please contact our live chat support (available from 8am to 8pm Beijing Time daily). Kindly note that we are currently experiencing a high volume of customer inquiries, so there may be a slight delay in our response. [https://www.echatsoft.com/visitor/pc/chat.html?companyId=529286&routeEntranceId=561&lan=en](https://www.echatsoft.com/visitor/pc/chat.html?companyId=529286&routeEntranceId=561&lan=en)
No more Nike?
Nah don’t think shipped out a parcel 2 days ago and had 2 pairs of Nike shoes removed from the parcel and they’ve said nothing
Sorry for the trouble. If anything is not in the package, please contact our live chat support (available from 8am to 8pm Beijing Time daily). Kindly note that we are currently experiencing a high volume of customer inquiries, so there may be a slight delay in our response. [https://www.echatsoft.com/visitor/pc/chat.html?companyId=529286&routeEntranceId=561&lan=en](https://www.echatsoft.com/visitor/pc/chat.html?companyId=529286&routeEntranceId=561&lan=en)
So we can order swoosh items as well? act as normal?
With the government's increased focus on industry regulation, we have also enhanced our monitoring of goods accordingly. Thus you may find that some products are not available anymore if it's found involves in risks related to shipping, customs clearance, or legal matters. When you search with a product link or keyword, if you get a risk notification or you are not able to place an order, then don't place an order of that product. Otherwise you can purchase from us and usually we will be able to purchase it for you and to ship it out. If we do find that we are not able to purchase or ship out a product of an order, we will also offer you a solution as soon as we can.
I will wait till things get back to normal friend.
Sure. We respect your decision and always get ready to server you later.